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Very nice resort !!
Had a very nice week at Aguas Azules. Our first room was a bit noisy ( situated over the entertainment area, and the 24 hour bar !!) but they changed it for us, the following day, to one on the opposite side of the building, with a large balcony overlooking the pool....very nice !! The room was clean and spacious with excellent a/c. The bathrooms were very nice, lots of hot water, good water pressure and a good supply of fresh towels when needed. Our mattresses were new and very comfortable, and [... read more] the bedding was crisp and clean. There was, however a lack of drawers in which to put our clothes, and only 4 coat hangers to a room !! Also no bath plugs ( we took our own ).
The food was quite good, lots of variety, and some good desserts. We had some nice fish and seafood, lovely bread, and plenty of it !! It would all have been much more enjoyable if the buffet had been air conditioned.....both guests and food suffered from the heat. Even a few more fans would have made it a little more comfortable.
The beach is absolutely gorgeous, and there is easy access to the crystal clear ocean.....beautiful.!! Lots of palapas for shade, but more beach chairs are needed, there were many broken ones , (although while we were there some effort appeared to be being made to clean them up ). There are two pools, one close to the buffet and bungalows, the other ( quieter) one tucked away behind the main building. We preferred the latter.
The staff are very friendly and helpful, and the Manager is very approachable and ''hands on''. The women on the front desk are friendly, and our maid, Miriam, was lovely.
This is a very accessible resort, as long as you stay in either the ground floor of a bungalow, or in the main building (#6) , as we did. This building has two elevators ( the only building that does ) and there are ramps everywhere. We saw a number of guests using either wheelchairs or ( as I do) walkers, and managing quite comfortably.
The grounds are spacious, attractive, and well kept, for the most part, with the exception of an oddly derelict courtyard on the way to the beach ( I think it's called the Colonial Plaza), which could very easily be turned into a very attractive area, with some seating, extra plants etc. It has a sort of gazebo in the middle......could be very nice, with some attention.
There is obviously a big effort being made by both management and staff to bring this resort up to a higher standard, and the potential is definitely there. It has recently been taken over by Memories, and is being marketed as a Starfish resort, so will watch with interest to see how this develops !!
We had a really nice time at this hotel, and would like to thank staff and management for their hospitality!
Not a luxurious hotel however we stayed here for 2 weeks while visiting Walt Disney World, Universal Studios, Discovery Cove and Seaworld. Shuttles to all parks. There are no safes in the rooms but nothing of ours ever went missing. There are two big saltwater pools as well as two hot tubs which are incredibly relaxing after walking all day long. Hotel is on a main road so it's very convenient for amenities near by and food. Being on a main road we also always felt safe which is a huge pl [... read more]us considering we were two girls alone. I would absolutely return in a heartbeat.
The staff at the resort were great. Very friendly, entertaining and pleasant. The food was always fresh and yummy! The restaurants don't need reservations and the buffets are outstanding. The rooms were spacious but could use more drawers for storage.
There are lots of beds available around the pool and there was great space at the beach as well.
We would definitely recommend to stay here to friends and family and we'd love to go back soon!
This resort is very clean. The food was very good. If you like snorkeling it can be done right from the beach. You can swim with the dolphins at the resort. If you don't want to swim with Dolphins you can watch the show for free. The rooms are nice, the bed comfortable. The staff are awesome! My Air Transat was always available and very caring. We enjoyed a couples massage on the beach it was well worth it. This resort is built on a jungle and has some wildlife on site. The animals are friendly, [... read more] the signs say don't feed the animals. I recommend you don't feed the animals. For people who enjoy walking or running there are many trails.
This hotel was beautiful and luxurious. The grounds were extremely well kept and clean. The exotic flowers everywhere were so colourful and amazing. The beach was very well maintained and the sunrises were extraordinary. The restaurants were fabulous. The food everywhere was delicious and fresh.