About tripcentral.ca

tripcentral.ca is more than just a website. It is a traditional bricks and mortar travel agency with many retail locations in Ontario, Nova Scotia, and New Brunswick. In operation since 1989, the company has grown to one of the largest travel companies in Ontario and employs over 120 people. We offer a unique value proposition - the best of the web, and the best of the experienced travel agent.

Each of the tripcentral.ca locations is a fully staffed travel agency. All of our experienced travel agents are available for walk-in customers and accountable to the public, not hidden in a call centre that cannot be found. Many customers use our interactive website and communicate with tripcentral.ca via the web or over the telephone. Our offices are linked together on one network, so you may be speaking to an agent in a different part of the country.

It is comforting for consumers to know that because tripcentral.ca is located in Ontario, which has the most stringent travel legislation and regulation in the world, your funds are protected through the Travel Industry Compensation Fund administered by TICO when you purchase from us. Even if you are not a resident of Ontario and you book with us, you are protected by this fund. Residents in provinces other than BC, Ontario, and Quebec have better protection through tripcentral.ca than through a local travel agent, as the remaining seven provinces and territories have no travel legislation. Our locations are all licensed with the Travel Industry Council of Ontario (TICO) for which our registration number is # 4545158. Our legal name is Travel Superstore Inc.

The business began in 1989 with a single travel agency location in Hamilton, started by Richard & Cheryl Vanderlubbe. In 1996 a website featuring reduced price last minute packages went online. In 2000 the site was revamped and in 2001 the tripcentral.ca site launched with all vacation packages from across Canada using proprietary software. The business grew, with more locations, and in 2003 the stores were re-branded tripcentral.ca. In 2005, Transat AT invested in tripcentral.ca and remains a majority shareholder along with Richard Vanderlubbe and Paul Foster

Richard Vanderlubbe, tripcentral.ca President,currently serves on the TICO board of directors, and served from 2001 through 2006. Richard has served as Chair and Vice Chair of TICO. He remains on the Board of Directors of TICO serving on many committees including E-Commerce and Legislative and Regulatory Review. He is also active in the Association of Canadian Travel Agents (ACTA) and held positions on the Board of Directors for Ontario since 2000, President in 2002 and 2003. Richard served as Chairman of the national Board of Directors for ACTA, representing Canada's Travel Agencies and continues as a Board Member.

Paul Foster is an industry veteran who's career included senior management positions at Eaton's Travel, Carousel Holidays, Air Transat Holidays and World of Vacations. Paul also served on the TICO Board of Directors from 2001 through 2004, and held positions as Chair and Vice-Chair.

Head Office

Tripcentral.ca (Ontario Registration # 4545158)
Hamilton City Centre

77 James St N, Unit 230
Hamilton, Ontario
L8R 2K3
(905) 570-9999

M-F: 9:00am - 5:30pm
Sat: 10:00am - 5:00pm
Sun & Canadian Holidays: Closed

Contact Details

(416) 848-0964 (Toronto)
(905) 570-9999 (Burlington - Dundas - Hamilton)
(519) 570-9999 (Kitchener - Waterloo)
(800) 665-4981 (North America)

M-F: 9:00am - 9:00pm
Sat: 10:00am - 6:00pm
Sun & Canadian Holidays: Closed

Hamilton & Surrounding Area

Jackson Square
2 King Street West
Hamilton, ON  L8P 1A1
Toll free 1-800-665-4981
Local 905-525-8686
M-F: 9:00 am - 5:30 pm
Sat: 10:00 am - 5:00 pm
Sun & Canadian Holidays: Closed
 
Dundas (King and York)
49 King Street East
Dundas, ON  L9H 1B7
Toll free 1-800-665-4981
Local 905-627-9271
M-F: 9:30 am - 6:00 pm
Sat: 10:00 am - 5:00 pm
Sun & Canadian Holidays: Closed
 
Fairview
3455 Fairview Street
Burlington, ON  L7N 2R4
Toll free 1-800-665-4981
Local 905-639-8747
M-F: 9:30 am - 6:00 pm
Sat: 10:00 am - 5:00 pm
Sun & Canadian Holidays: Closed
 
Heritage Greene
1807 Stone Church Road East.
6008
Stoney Creek, ON  L8J 0B4
Toll free 1-800-665-4981
Local 905-296-0017
M-F: Mon - Wed: 9:00 am - 7:00 pm, Thu - Fri: 9:00am - 9:00 pm
Sat: 10:00 am - 5:00 pm
Sun & Canadian Holidays: Closed
 
Lime Ridge Mall
999 Upper Wentworth Street
Hamilton, ON  L9A 4X5
Toll free 1-800-665-4981
Local 905-387-2535
M-F: 9:00 am - 9:00 pm
Sat: 10:00 am - 5:00 pm
Sun & Canadian Holidays: Closed
 
Maple Mews
1235 Fairview St.
Burlington, ON  L7S 2H9
Toll free 1-800-665-4981
Local 905-681-6263
M-F: 9:30 am - 6:00 pm
Sat: 10:00 am - 5:00 pm
Sun & Canadian Holidays: Closed
 
Westcliffe Mall
580 Mohawk Road West
Hamilton, ON  L9C 1X6
Toll free 1-800-665-4981
Local 905-575-7878
M-F: 9:30 am - 6:00 pm
Sat: 10:00 am - 5:00 pm
Sun & Canadian Holidays: Closed

Other Locations in Ontario

Barrie
62 Commerce Park Dr.
Unit I
Barrie, ON  L4N 8W8
Toll free 1-800-665-4981
Local 705-737-4333
M-F: 9:00 am - 5:30 pm
Sat: 10:00 am - 5:00 pm
Sun & Canadian Holidays: Closed
 
Beechwood
450 Erb Street West
Waterloo, ON  N2T 1H4
Toll free 1-800-665-4981
Local 519-884-4770
M-F: 9:00 am - 5:30 pm
Sat: 10:00 am - 5:00 pm
Sun & Canadian Holidays: Closed
 
Ottawa - Carlingwood
Carlingwood Shopping Centre
2121 Carling Avenue
Ottawa, ON  K2A 1H2
Toll free 1-800-665-4981
Local 613-723-9223
M-F: 9:30 am - 6:00 pm
Sat: 10:00 am - 5:00 pm
Sun & Canadian Holidays: Closed
 
Conestoga Mall
550 King Street North
Waterloo, ON  N2L 5W6
Toll free 1-800-665-4981
Local 519-884-1060
M-F: 9:30 am - 9:00 pm
Sat: 9:30 am - 6:00 pm
Sun & Canadian Holidays: Closed
 
Credit Creek Orangeville
163 First Street, Unit E
Orangeville, ON  L9W 3J8
Toll free 1-800-665-4981
Local 519-942-1143
M-F: 9:00 am - 5:30 pm
Sat: 10:00 am - 5:00 pm
Sun & Canadian Holidays: Closed
 
Sudbury
1349 LaSalle Boulevard
New Sudbury Shopping Centre
Sudbury, ON  P3A 1Z2
Toll free 1-800-665-4981
Local 705-522-1455
M-F: 9:30 am - 6:00 pm
Sat: 10:00 am - 5:00 pm
Sun & Canadian Holidays: Closed
 
Guelph (Pergola Commons)
105 Clair Rd E, Unit 3
Guelph, ON  N1L 0J7
Toll free 1-800-665-4981
Local 519-763-2991
M-F: 9:30 am - 6:00 pm
Sat: 10:00 am - 5:00 pm
Sun & Canadian Holidays: Closed
 
Port Colborne
107 Clarence Street
Port Colborne, ON  L3K 3G2
Toll free 1-800-665-4981
Local 905-834-8747
M-F: 9:00 am - 5:30 pm
Sat: 10:00 am - 5:00 pm
Sun & Canadian Holidays: Closed
 
Sarnia
1330 Exmouth Street
Sarnia, ON  N7S 3X9
Toll free 1-800-665-4981
Local 519-542-1271
M-F: 9:00 am - 5:30 pm
Sat: 10:00 am - 5:00 pm
Sun & Canadian Holidays: Closed
 
St Laurent Centre
1200 St Laurent Blvd
Ottawa, ON  K1K 3B8
Toll free 1-800-665-4981
Local 613-747-2929
M-F: 9:30 am - 6:00 pm
Sat: 10:00 am - 5:00 pm
Sun & Canadian Holidays: Closed
 
Union Station Kiosk
"Vacation Station"

65 Front St W,
GO Concourse
Toronto, ON  M5J 1E6

Atlantic Canada

Basin Place
68 Water Street
Basin Place P.O. Box 1264
Digby, NS  B0V 1A0
Toll free 1-800-665-4981
Local 902-245-4106
M-F: 8:30 am - 5:00 pm ATL
Sat: Closed
Sun & Canadian Holidays: Closed
 
Bedford Commons
59 Damascus Rd
Unit 11
Bedford, NS  B4A 0C2
Toll free 1-800-665-4981
Local 902-835-7145
M-F: 8:30am - 6:00pm
Sat: 9:00am - 5:00pm
Sun & Canadian Holidays: Closed
 
Moncton (Blue Cross Centre)
644 Main Street
Moncton, NB  E1C 1E2
Toll free 1-800-665-4981
Local 506-854-5644
M-F: 8:30 am - 6:00 pm ATL
Sat: 9:00 am - 5:00 pm ATL
Sun & Canadian Holidays: Closed
 
Greenwood
963 Central Avenue
P.O. Box 275
Kingston, NS  B0P 1R0
Toll free 1-800-665-4981
Local 902-765-2849
M-F: 9:00 am - 6:00 pm ATL
Sat: 9:00 am - 5:00 pm ATL
Sun & Canadian Holidays: Closed
 
Mic Mac Mall
21 Mic Mac Boulevard
Dartmouth, NS  B3A 4K6
Toll free 1-800-665-4981
Local 902-469-7396
M-F: 9:00 am - 9:00 pm ATL
Sat: 9:30 am - 9:00 pm ATL
Sun & Canadian Holidays: Closed
 
Wolfville
468 Main Street
Wolfville, NS  B4P 1E2
Toll free 1-800-665-4981
Local 902-542-5626
M-F: 8:30 am - 6:00 pm ATL
Sat: 9:00 am - 5:00 pm ATL
Sun & Canadian Holidays: Closed