Vila Gale Cayo Paredon: Beautiful resort

We had the best time. The resort was beautiful. The rooms are beautifully decorated and very clean. The staff were absoultely amazing. The food was amazing the italian ala carte was so good we went 3 times the servers were amazing especially Yady she is so delightful.The buffet was good no complaints the server at the smoothie station made my morning.And there is Carlos he went above and beyond he is the best. And I can't forget all the staff at coffee bar they made my morning I was always greet [... read more]ed by a smile. We can't wait to return we will definitely be back.

Hotel Playa Paraiso: Wonderful Experience!

Overall the energy of the staff and resort is really positive. Whatever you need you can truly get. Even if food is an issue. O matter what you can find something that will be great. Having an ice cream shop is absolutely fantastic!!! The entertainment was top notch. The breakdancer whom is freelance, bboy90 was amazing!!! The service at the front amazing. We brought tips for the gardeners and cleaners doing such a great job. Everyone was so pleasant and grateful. We would have stayed forever.

Vila Gale Cayo Paredon: Amazing Resort

This resort was amazing. Everyone was so friendly, the rooms were kept clean. Not a very far walk to get to the beach, pool, or meals. Everything was so beautiful. The entertainers were awesome. They knew how to make you feel welcomed. I would definitely recommend Vila Gale to my friends, and I'm hoping one day to be back there again. There was no shortage of anything. I'm just disappointed my stay got cut short due to the fuel shortage.

Memories Caribe Beach Resort: Last visit to this resort

On our first full day, we encountered an issue in the dinner buffet involving staff members. We were upset that at 8:30pm in the evening, nothing was being replenished for a 10pm closing. No wine, veggies for pasta bar, ice cream and so on. When we decided to leave and go to the snack bar, Bites, to eat, and after the staff became aware that we were not happy, 8-10 staff members came outside and started laughing. One lady in particular was pointing and laughing at us very loudly. When I [... read more] turned around and they say how upset I had become, they all started to scramble, and I wanted to get their names, especially of the one pointing at us. She refused to give me her name, so I threatened to take her picture (which I didn't take), to show it to her supervisor. A young gentleman that was working that evening named Daniel, diffused the situation and apologized for the staff behavior. We were given a bottle of wine for our room, which we never did drink. We then left the buffet, and went to Bites to eat. There, I was approached by a staff member wanted to know my room number. I refused to give it to her. She said she worked in customer service, but I still refused. I was starting to feel like something might happen to us, if we were being followed and they wanted to know where we were staying. The next day, after cooling off with the incident, we talked to a woman who books the ala carte dinners, and explained what had happened the previous evening. She then called in another woman and explained our situation the previous evening. She told me that she would look into our encounter and get back to us. That never happened, so on our last day while waiting for the bus to take us to the airport, I spoke the the gentleman in the Premium lounge, and he took me to the customer service room to clear up what had happened. The same woman that wanted to know my room number was there, and she called in her boss. They both made it sound like I was lying and that their staff did no wrong. Great customer service. I had refused to go back to the buffet for the rest of that week, and stuck to my word. I was humiliated at the buffet and then again by the customer service. After my 3rd trip to this resort, I will never be back.

Playa Luxury Cayo Guillermo: Nice Resort

We stayed a week at this hotel. Unfortunately, the weather did not cooperate for us. The grounds, for the most part, are well kept. We appreciated the palms although there did seem to be not much in the way of flowers. Maybe it was the time of year. Our room was the largest we have had in Cuba. This was our 15th visit to the country. We did, however, experience some electrical issues and, at times, lack of hot water. There was lots of food choices. We appreciated the buffet and havi [... read more]ng an excellent person on the eggs made to order station. Great variety of hot and cold items. Even tomatoes. Always red or white wine or beer on order for lunch or dinner. We did two al la cartes and were not impressed with either one. But, the snack bar has a fabulous burger. Most delicious. The winds were too cold for us to use any of the three pools as they are not heated. We noted there was only one public restroom for pool users that was located over at the snack bar which is some distance away. Not very handy. And, as always, the lounge chairs were gone by early morning by those that put their towel on them. The restroom off the lobby needs a total gut job. Not nice in there. However, there is one on the opposite side of the check in counter that was good. Too cold and windy for us to walk the beach or use the beach bar. It would be nice if staff had a name badge. Our room maid did not understand English. I did use Google translate. She looked after us well and kept our mini bar stocked daily with water and Crystal beer. As seniors, we did note there is a lot of walking to get to the buffet, etc. Our room was in building 11 up on a hill. The pool view rooms are lower down and right by the pools. The villas that have a plunge pool are definitely on level ground and walkways. We did note lack of lighting on our walk back up to our room. We certainly made use of our led flashlight during our stay. We really appreciated the dedicated transportation to and from the airport. No stopping at other hotels. Yay!

Valentin Cayo Cruz: Quiet resort

We thought the resort was very nice. It's a very quiet resort. We really enjoyed the a la carte restaurants. And we love the beach and the sunshine. There was always beer and water in our fridge in our room which was nice. The towels weren't changed everyday but as long as we hung them that was fine with us.

Memories Caribe Beach Resort: Great trip and Resort

We visited Memories Caribe during the week of Feb. 8, 2026. We were repatriated back home to Canada on Feb. 16. Aside from the geopolitics with Cuba, the resort overall, and resort staff continued to do amazing work to ensure we were always satisfied and happy. At no time did the stress of what was taking place outside the resort for these employees play a role in how they went about their work with us. I witnessed strong, dedicated, resilient people. We were well aware of the conditions they fa [... read more]ced at home, and even while we enjoyed the resources of the resort, it was never far from our minds of the challenges they faced when they went home. Many of them working 16 hour days, more than 7 consecutive days in a row. We travelled to Cuba for many years, and this is the biggest challenge and hardship they will ever face, by far. Our hearts go out to the people of Cuba and when the time is right we will return to Cuba and to Memories Caribe.

Grand Muthu Cayo Guillermo: One of our Top Cuba Experiences

We were pleasantly surprised with this location. A great layout to access and enjoy the various features and exterior spaces. Pools beautiful and clean. There are some buildings a few moments away , we were in building 4 - a short 10 minute walk to the as expected BEAUTIFUL beach. One of the key features was the exception food. The main buffet was very good, many thoughtful touches. The Italian and Indian alacartes were fantastic. Our room was very good, comfortable bed and everything you need [... read more] and very clean. Great beverage variety. Another key feature was the staff and customer service. Everyone was very nice and welcoming. The evening entertainment in the theater and lobby entertainment very enjoyable. I would describe this location as accessible. There were numerous ramps in and out of the main lobby as well as among the pool levels. The public washrooms were always very clean and well stocked. I would definitely return to this location.

Grand Aston Cayo Paredon Beach Resort: Nice resort

We were among the last vacationers leaving Cuba Feb 2026. We feel for all the employees there and hope we can go back next year. The Grand Aston has one of the nicest beaches we've ever seen. Everything at the hotel to the last corner was clean and updated. Landscaping is amazing. We had a garden view room, that's the least expensive we could get, since we don't spend much time in the room. The room was specious with a balcony, a comfortable bed and a huge shower. It was cleaned every day but [... read more] you don't get a restock on shampoo. We knew that and brought our own. Food was plenty and a good variety. We expected way less for Cuba. The advertised night entertainment was cancelled some nights due to fuel shortages, we think. But the hotel activities team did their best to fill in. The employees did an amazing job. Everyone to the cleaners and gardeners are friendly. The resort is only half an hour from the airport. Make sure you visit the light house area. We enjoyed the walk but you can also take a shuttle. We had some ice cream there and got some souvenirs. We were sad to see it underutilized.

Melia Costa Rey: Third time's a charm!

For our third time at this resort we upgraded to a Level room. The rooms are the same as the regular side, but we had no direct view of the ocean, so we petitioned for another upgrade to oceanview and got it as a repeat customer. There was a travel advisory on (later upgraded to a warning) so the place was less busy than usual. The rooms are clean, the beds comfortable and the bathroom well appointed - and it would have been nice to have some hot water in the shower, but it's Cuba. The reso [... read more]rt has new lounge chairs around the pools and the beach and plenty of palapas for shade. As usual the beach was spectacular, with people cleaning out any seaweed each morning. Food was great especially the Cuban a la carte (there was a lamb special) and of course the desserts were delicious and never-ending! The staff were amazing - they had heard the rumours of travel warnings and the oil embargo but carried on regardless. Many of them may not have jobs soon if the US actions continue. It was a little cool and windy for Cuba, so it was amusing to see our Cuban travel rep in a winter coat, complete with fur collar right next to Canadian tourists still in their bikinis desperately trying to soak up the sun while they can. Great for my tennis though.

Memories Flamenco Beach Resort: 2nd stay at Memories Flamenco

The beach is truly the highlight of this resort, without a doubt one of the best. It’s a long, breathtaking stretch of soft white sand with crystal-clear water. There are plenty of palapa and lots of chairs, so you never feel stressed about finding shade or a good spot. The pool area is just as enjoyable. The atmosphere comes alive starting at 10am when the music begins, and the entertainment team keeps the energy up all day with tons of fun activities. Whether you want to relax or join in,  [... read more]there’s something for everyone. The food was fantastic throughout our entire stay. There were absolutely no shortages of anything, and the buffet offered a wide variety of options every day. Our room was very clean and comfortable. We had a room with two twin beds, and they were super comfortable, we slept great every night. Housekeeping did a wonderful job keeping everything tidy. The only small issue worth mentioning is that the pool washroom doors don’t shut properly, which could definitely use some attention. However, this was very minor compared to how wonderful everything else was. This was our second time at Memories Flamenco, and it definitely won’t be our last. We already can’t wait to come back again

Sanctuary White Sands: Lovely resort

Just back a few days ago from a ten day stay at Sanctuary White Sands in Cayo Coco Cuba.The resort was very clean and well maintained. Pool area was very large with a large abundance of chairs as was the beach area. If you were having trouble finding a lounger the staff were readily available to get one for you. Beaches were very beautiful but the time we were there it was windy and a bit cooler than normal but you can't control the weather. Still had a lot of time by the water. The rooms were k [... read more]ept very clean,had lots of hot water for showers and were kept up with essentials. Staff were very friendly and always willing to help you with whatever you may need. Food at buffet was fair but there was always a variety of choices. The alacarte meals were very good but try get reservations early enough to get a place. Was my first visit to Cuba and had a wonderful time. I hope that soon things will work out for the people there and we will be able to visit again in the future.

Hotel Playa Paraiso: Second time around

The hotel was much the same, nice, and for us good with not much walking required. Very clean and the grounds well maintained at least where everyone walked. Rooms could use some updating but were kept fairly clean. Not very busy when we went and for those who choose to stay home maybe good as it was that very cold week but staff attempted to keep us busy anyway. Not always easy wrapped in a blanket. We did have one incident that we didn't think customer service was wanting to deal with.

Melia Cayo Coco: Absolute Dream Resort

Our vacation at Melia Cayó Coco was absolutely amazing. The grounds are beautiful. The resort common areas, restaurants, pool area, bathrooms and bar areas are extremely clean. Rooms are cleaned daily. The staff are very friendly. The ocean is incredible. The food was delicious. Food is available 24 hours a day. There is nightly entertainment. During the day there is dance lessons, games, Spanish lessons, billiard tables, tennis courts. There are plenty of loungers both at the pool and on the b [... read more]each. There is a little library. You can be as leisure or as active as you choose. I can’t wait to return!

Hotel Playa Coco: wonderful family resort !

This is the only hotel we visit ! This year was our 8th. Everything is very accessable. Nice selection of A la cartes. But the BEST for us is the people that work there. They honestly go out of their way to please you. Food is always great and there is something for everyone's taste.

Hotel Playa Coco: Beautiful hotel with beautiful people

Gorgeous grounds Great service Plenty of restaurants and food Rooms and environs extremely clean The hotel in the throes closing due to a shortage of necessities, ran really well! I would definitely return and recommend it!

Memories Flamenco Beach Resort: Hard to Review

In light of what is happing to Cuba it's hard to give a negative review. However, They only cleaned my room once in 8 days. I left money and a gift for the Maid and asked for some water. But she never came back. My sink was plugged the whole time so I scooped it out with a cup and into the toilet each day. Other issues too but what's the sense. My biggest anger was with the stupid Government. I quit smoking a year ago after 50 years smoking. I used a Vape to get me by. Got to Cuba and they took  [... read more]my Vapes, not allowed in Cuba. Now, holy shit, here I'm on holidays, sit at the beach and have a drink, relax, and puff on my Vape. Now what, illusions all gone. I'm very mad at myself but I did go buy cigarettes to try and enjoy my trip. II they don't allow the sale of e-cigarettes that's their choice, but they should leave Tourists alone. Been to Cuba many times but my Family and friends will never be going again because of this. Spoke to several others in the same situation and they also said never go back again. Cuba has enough problems without stupid rules that make tourist stay away.

Grand Aston Cayo Paredon Beach Resort: Beautiful resort

All staff work very hard to please all patrons. Service is impeccable. Staff friendly and helpful. Grounds and pools are well kept. Staff always willing to find a lounge chair for us on beach or pool. Entertainment staff are very energetic and enthusiastic and work very hard to include and convince patrons to participate..Food was plentiful and tasty.. Exceptional staff in buffet and al la cartes . In spite of all the hardships to the Cuban people at this time, they remain very dedicated an [... read more]d strong.

Vila Gale Cayo Paredon: Good resort

The people were amazing, the buffet was great, the rooms are spacious not enough hangers and no cola or beer in fridge. Our maid was awesome. The lobby chairs not comfortable, I have bad back and difficult to sit in them for very long. The beach and pool were great! I will definitely be coming back!

Vila Gale Cayo Paredon: Amazing Resort

This resort is amazing! The buffet is great! The rooms are spacious but not enough hangers got only 3 hangers for 2 people for 2 weeks! The people were amazing. The beach and pool were also great! The only thing was the lobby chairs are not very comfortable especially for elder people or anyone with back issues. We will definitely be coming back!