Palma Real: Great value, price and location

The staff was all exceptionally friendly and were very accommodating and helpful. The location is perfect for anyone wanting to go out at night as there is free entrance to Havana club while staying at this resort also Calle 62, Beatles bar and la comparsita are all very close amongst others. The hotel rooms were clean and beds comfortable. For the price you really can't go wrong. My travel agent was also a pleasure to book with! Thanks again!!

Palma Real: Front Desk - Requested Upfront Payment

We were told that we did not have a reservation (yet our flight was confirmed, and our transfer was not a problem). The front desk requested we pay money upfront money during check in which was returned the next day but in Cuban Dollars not Canadian which we gave them. This seems like some sort of scam. You should not feature this hotel in your travel packages.

Palma Real: Lovely place

Awesome place ,3rd time there ...good price, alot of down to earth people stay there..super close to the down town area (Beatles club, Calle 62, Havana Club) Food could be a bit better as in more variety Lobby bar closed at 12 which was kind of a bummer Entertainment was great Also swim up bar was closed ,but that was stated before we booked

Palma Real: was A Good Resort

The hotel was OK took 5 different rooms to get a OK room. No air mold in two dirty in another, food has gone from OK to terrible this place is not even a 2 star. Same food every day morning noon night nothing changes. Sorry to say but I never will return to Cuba. My first week went to eli-cart and that night food poisoning through up both ways all night sick for two days. And I made sure everyone new.I love the people but they have problems.

Palma Real: Nice resort

Lobby looks very nice with new renovations. Enjoyed buffet meals good variety in food , warm meals, Love their deserts fruits and ice cream. Staff and chambermaid friendly give good service. Warm water for showers. Pool was also very nice and warm. Been there three times would recommend this resort. Good location!

Palma Real: Beat my expectations!!!

Resort was very fun. I would say it was a party resort but very clean, respectful. People and staff were great. No staff were rude. Pretty much let everyone have fun. Rooms were clean. Nothing was stolen. People serving the drinks at the pool bar and lounge will serve you but just super slow. But I can understand. Long day to serve drinks all day to the same drunk people day after day. We did tip. Did pick up a little bit, but still super slow. lol. So don't tip to much. It won't change much. [... read more] Maybe $5 a day. Location is the key for this resort. I would go again just for that. You can walk everywhere. Super close to everything. As for the food on the resort. This was terrible. But I have stayed in other low star resorts and its all the same. Unless you go to a 5 star plus the food is not changing. Its all bad in all the resorts. But many nice restaurants near this resort to eat off the resort. Ranging from $5 to $30 cuban dollars a meal. Matters what your looking for. Hope this helps. But "Yes" I would stay here again.

Palma Real: Amazing resort

Palma Real is a great resort, it is walking distance to all the good bars and clubs, no need to pay for travel. The beach is a 5 min walk from the hotel, but it didn't bother me because there is lots of little things to see. They have a bar by the beach so you don't have to worry about going thirsty or hungry. The people that work there are great as well. The atmosphere is always good and I liked the food as well. I would recommend this resort to anyone I know.

Palma Real: Good for what you pay

I travelled solo April 22 to April 29 2017 As I have been here three times I know what to expect the food was a little better this time than it has been in the past that was a great assortment of fresh vegetables and meats The rooms are a bit dated but I always had hot water and a working toilet Some of the staff have been there for a long time and there are some newer staff There were some long lines At the bar and there were some very impatient customers there me I'm on vacation I don't m [... read more]ind waiting There was a chance to do excursions and shows every night and the pools were very well kept Also this hotel is on the main drag in the Varadero so you could spend a lot of time shopping or visiting the different restaurants I was able to change my money at the resort So for those on a budget it's probably a good deal

Palma Real: Good time!

Very nice, the room was as we expected and the pools were nice. The area and the beach were both great. The Cuban people were very nice, and did their best to help us with what we needed during our trip.

Palma Real: Hotel Palma Real

Having stayed last year at this resort we loved it , then we return this year to new owners & would not recommend it. The staff is not happy, the food is the same each day with a little tweak if not for the a la carte restaurants it would be really disgusting. Will not be returning to this hotel.

Palma Real: Better then expected

There were bad reviews so we were a bit worried at first. But to our surprise it was quite nice. We stayed in building three which was centered around Everything. You could tell alot of work has been done to fix this resort up. The staff was very friendly and accommodating. We were delayed leaving and had no room for twelve hours. They stored our luggage and let us keep our bracelet so we could still come and go as we pleased, which was nice as this resort is downtown....lots to do off r [... read more]esort and very safe. We weren't crazy about the food, but my hubby is really fussy. We ate off the resort quite often.....had no stomach problems what so ever. I would go back to this resort and recommend it to anyone who likes exploring off their resort and is looking for a budget friendly vacation. P.S. the air conditioning was awesome!

Palma Real: Good Resort

Grounds, facilities and pools were all very well kept. Although the beach wasn't on the resort, it was very close and there was a snack bar there for the guests which was nice. Food was very bland and there wasn't a great deal of variety. As a vegetarian I found it difficult to find things to eat.

Palma Real: Great vacation

I found the atmosphere to be very friendly .l thought the buffet was adequate and the coffee bar was amazing. This was my second stay at this resort and l would go again! I may use this resort as a vacation in October.

Palma Real: Great hotel for the price

This was my first time in varadero and it was wonderful. The resort was walking distance to fantastic restaurants and night life. Rooms were well kept, pools were beautiful. The beach was amazing - the resort even had a beach bar and snack bar!

Palma Real: A pleasant stay

Rooms were infested with flies. The condition of suites not he greatest Not enough towels per occupants Toilet flushing very poor Curtains could be refreshed Some new paint could be applied Close to ocean and city might life Mostly friendly staff

Palma Real: fun stay at palma real

once again i had a great stay at palma real in varadeo. the staff is amazing and always helpful the beach is fabulous and always have great weather in april. took a while to get hot water in the room but hey this is a 3 star in cuba! i could always find something to eat at the buffet that suited me. the grounds are always kept up and the resort location is second to none. if you want a fun stay at a good price then this is the place for you!

Palma Real: Great price not really what we expected.

Rooms were not really what we were expected. There were marks all over the walls that should be painted over. Hot water was a on and off thing but I heard problems with this at other hotels. We were there for two weeks and after we knew were everything was we got used to it. I am more of a wine and beer drinker and some bars didn't sell beer and just hard stuff but when you get to know this you adapted. Beach was great but sometimes hard to get chairs or places with shade but you adapt to t [... read more]hat also. We prob won't be back but you never know great prices are sometimes hard to pass. Pool was great and always chairs so sometimes the good things outway the bad ones. Always seem to be lineups and you have to wait but hey you are on vacation. There is entertainment in the lounge every evening which was nice but always the same ones playing. Anyway wouldn't advise anyone not to go but don't pay big dollars.

Palma Real: Same resort...same beaches

The hotel itself was repainted on the exterior but the same from inside... you should not go to this hotel for the nice rooms... but is Cuba, so enjoy the beach ...the music around the pool in the afternoons and the night club which is owned by the resort so you'll save 1o cuc every time on entrabce fee. Food is also up to the local standards ..so if you are not too picky ..will find something to fill your stomach... Elevators are random.. . Like hot water ... Rooms cleaned daily...tips app [... read more]reciated.

Palma Real: Great time away!!!

The hotel is under repair in certain areas. However the room my husband and I stayed in was very clean and free of mold and bugs :) The staff were very friendly and did what they could to accommodate guests. The towels and bed sheets are not changed however the rooms were well cleaned. Towels provided for pool/beach are rare and the beach is off resort just a 2 min walk...l Bars were busy and the one in building 4 is the best service least ppl but no cervesa :( Resort is close to all the s [... read more]hopping and tourist desires needed including tattoo shops, Beatles bar and a beautiful park. All in we had a blast and were not expecting a 5 star resort.

Palma Real: Did not meet expectations

Going to Cuba we knew we couldn't expect the same standards as the all inclusive hotels in Mexico. This review is after taking that fact in to consideration. Pros: The location of the hotel is excellent. Even though it was not beach-front, it was a block from the most amazing beach and a few minutes from the Beatles Bar, Calle 62 Club, restaurants and craft shops. There was a wide selection of fresh food, basic preparations but that was expected of Cuba. A few of the restaurant staff were ve [... read more]ry friendly and helpful, even before tipping. The in-house entertainment was very good for a few days only then it was audience participation. The pools and the pool-side entertainment was quite good. In our building rooms were mopped and cleaned every day. Cons: The staff at the reception were not very friendly. They took for ever to book us in on arrival. They did no advise us what the meal times were until we asked. The dinner buffet closed at 9.30pm. We finished checking in around 9.05pm and went directly to dinner at 9.10pm. The restaurant staff was very rude and didn't want to seat us as they wanted to close up. The snack bar had only a couple of choices. The room was very basic. The lights were so dim that our room was very gloomy. The hair dryer was broken in our room. Our room door couldn't be locked and that night we had to sleep without locking our door. The next day we were able to get someone to fix it after some hassle. Even after tipping the housekeeping on the first day and reminding her to leave our complementary bottle of water, until we complained to the reception a few times, the water was not supplied. Towels were clean but had stains. As the hall ways are tiled, every time someone checks in or out, the wheels of the baggage being dragged on the tile floor makes a huge noise that it wakes you up. We had requested a pool-side rooms, which we didn't get. Subsequently we checked if we could have one and the reception asked us to first go check out a couple of rooms before moving.They were even worse than what we had, so we stayed put. Shall not go there again.