Sheraton Princess Kaiulani Waikiki Beach: Great

The place is very nice, clean, and well-suited for a family vacation. I would suggest that the hotel consider including breakfast for guests, as many hotels typically do. It can be inconvenient for guests to wake up and be faced with an unexpectedly high cost for breakfast.

Sheraton Buganvilias Puerto Vallarta Hotel: Disappointed anniversary

We have been to this hotel about four times over the last years and we were very disappointed from the day we arrived. We were celebrating our 30th anniversary and wanted to go to a nice hotel. We paid for an ocean view all inclusive and requested king bed with higher floor. We looked at two rooms that were facing the restaurant roof. We did not want to be facing on top of a roof and was given a third room to view which was in the 5th floor only. The day manager said either we take the room or w [... read more]e take a double bed room which we did not want. So we accepted the room. The bathroom had black mold but they said they could clean it. They tried but the mold was still there. The beige couch in the room was brown with dirt you could not sit on it without a towel and the painting in the room was also covered with dark brown dirt spray. The pool had black dirt outlining the blue tiles- disgusting. You didn’t want to lean in the pool walls. We wanted to go to the Mexican restaurant one night as there was not many people in hotel and so we asked if they had space for us. One hostess said sure - then someone came and said my husband who was wearing dress shirt and linen dress pants with leather sandals could not come in as he needed to wear dress shoes or runners. They said my leather sandals were fine. We were not permitted to enter and dine! It felt that the hotel and service had really declined from other years.

Sheraton Buganvilias Puerto Vallarta Hotel: PV a at its best Sheraton Bougainvillea

This resort more than met our expectations. There was nothing we to complain about. The location to the Malecon is walkable, food excellent,staff friendly and efficient. We swam early every morning. Received good advice re tours. We had never been to PV and will return to this hotel next year. I have already recommended it to a friend.

Sheraton New Orleans: Fantastic 4-night stay!

Before I share my thoughts on the venue itself, I would like to give a big shootout to Trace, Stephen and Gabrielle at front desk at the NOLA Sheraton. All of them ensured my visit and stay were smooth and worry-free. As a Canadian traveling alone in a new city, I truly appreciated their kindness, enthusiasm, and willingness to help. Trace went above and beyond, helping me figure out public transit, get change for tickets, and even giving me a city map with tips for exploring. Gabrielle was [... read more] cheerful, efficient, and reassuring when I lost my room key, arranged a late checkout, and gave great advice as a solo traveler. Their professionalism and genuine care made me feel safe and supported. Last but not least, I would like to mention the flawless check in process provided by Stephen as well! I am very grateful for the kindness and professionalism of all three clerks - I hope their efforts get recognized by management! Now, about the hotel — I was assigned a room on the 31st floor facing the river and absolutely loved it. The mattress was very comfortable, the room spacious and well lit, and the view — honestly, the view was a million-dollar view :) Both the room and bathroom were spotless. The hotel itself is well located, just steps from the French Quarter and the river, making it a quick walk to the Queen Creole boat. My stay was simply perfect and I will definitely bool this hotel for my next visit!

Sheraton Buganvilias Puerto Vallarta Hotel: Bad first night

First night had a noisy party going to 12:45 AM. We had 4 adults and 4 children in joining rooms. The adults could not sleep after an all day trip to the resort. Tired after travelling with young children. The night manager would NOT quiet the program. The day manager the next day suggested we use ear plugs to cancel out the noise. This mature suggestion is NOT right! Just wondering how one can hear the children at night with adults having ear plugs.

Sheraton Buganvilias Puerto Vallarta Hotel: Lovely Hotel

This was a lovely location and hotel. The staff were excellent! Service was great! Food we loved. We only did one ali carte as we enjoyed the food at the pool (ordering from a menu) as well as the dining room. Mexican night on Thursday nights was fabulous! For improvement: More entertainment would be appreciated. Also the lobby bar could use some improvement. The music that they play is far from welcoming or relaxing. Not inviting at all. I would of liked more calm relaxing music. The [... read more] decor could use lift to make it more inviting. The staff at the bar were good, service was good. Just not a place to relax and visit over a nice drink. Music way to loud and not relaxing! I gave the beach/pool a 4 for the pool, the beach is rocking would only be a 2 to me. Lovely listening to the ocean though.

Sheraton Hotel Newfoundland: A Fantastic Weekender

The Sheraton in St. John’s was fantastic. It was very clean and comfortable. The restaurant was great and the food was always fresh. Service was very good too. Great location with easy walking access to the Pedestrian Mall, George Street and all the restaurants along Water Street.

Sheraton Vistana Village: Disney trip

Second time staying at this hotel It's everything you need for a one week vacation The smallest room is equipped with a washer and dryer. One bedroom. And a fully stocked kitchen with a stove. Oven. Dishwasher. Dish soap. Dishwasher liquid. Toaster. Microwave and more.. 2 nice pools. One of them is very large with a waterfall feature. And cabanas. And the restaurant is pretty good. You can walk to a grocery store (publix) not too far away. 15 to 20 minutes to disney parks. Aro [... read more]und 20 dollars usd for a uber/left

Sheraton Buganvilias Puerto Vallarta Hotel: our second visit! but this tine with our kids!

We loved it the first time but its better even than we remembered the gardens lusher, the palms taller, we loved having a breakfast with the kids, and hearing their plans for the day,. Watching the frigate birds soaring gracefully, the Harris hawk I loved the call of the Grackles and what's with the sweet and Low, do they have a secret black market. we met lively family from Saskatoon who shared they're protective eyewear during the Eclipse and had the sweetest wee dog! The kids fell for Mexi [... read more]can food and we debated the next days reservation each evening. we wanted a king bed and were accommodated, so each evening they joined us for games in our room ! and the sound of the waves! The person promoting the seafood restaurant suggested there were lots of options was inncorect but we enjoyed the other options and no shopping or cooking was a relief! reading Rick Bayless for idea's now! and while i and my husband dident leave the premises the kids enjoyed al their adventures

Sheraton Buganvilias Puerto Vallarta Hotel: Very nice resort

We worked with Sandra at Trip Central and our travel arrangements and trip were very enjoyable and easy. We chose the package which included breakfast only which worked out nicely as there is a beautiful and plentiful daily breakfast. We were able to enjoy the city of Puerto Vallarta and ate out in the evenings which allowed us to take in the culture and delicious food in the very many restaurants that PV has to offer.

Sheraton Buganvilias Puerto Vallarta Hotel: Great Location

The grounds were clean and well kept. The sun terrace room king was up to date and clean. The staff were friendly, polite and accommodating. The pool was fun and the drinks were good. Location of the hotel relative to the Malecon and Romantic zone was within walking distance or a short cab or bus ride to town. The all inclusive plan only included one beer per day, a bottle of water and a bag of peanuts in your room, no stocked bar. There was also a $100 peso charge for room service for each  [... read more]time you ordered. Alcohol was either extra or not available with room service. Ate at the Italian a la carte restaurant and the food was fine. The buffet however was repetitive and the quality of the food was just okay. The beach area directly in front of the hotel is small and pebbly however you could walk farther down if you chose.

Sheraton Buganvilias Puerto Vallarta Hotel: Nice stay

Room and the food at the hotel were good. Try their soups...pumpkin, corn chowder, Florentine. I did not inquire if there was a hotel shuttle to the city. If not, this would be a welcome addition. The city centre is not too far away...about 20 minutes walk...but this is difficult to do in very hot weather. All in all, I recommend this hotel.

Sheraton Buganvilias Puerto Vallarta Hotel: Amazing Amazing Amazing

This was a trip of a life time. The resort was absolutely gorgeous. The staff was amazing. The food was amazing. The grounds were amazing. Everyone was so nice. We definitely will be back to the resort. Loved every minute. Highly recommend

Sheraton Buganvilias Puerto Vallarta Hotel: Great Resort

Third time here, great room, good food, best location. Check in fast. Walking distance to the Malacon and downtown. Special thanks to Marcella and Iris (hostess at the main restaurant). Looking forward to our return.

Sheraton Buganvilias Puerto Vallarta Hotel: Great start

Arrived Wednesday March 2nd. Our room was fantastic we upgraded to a terrace to give us some isolated outdoor space. As we were not sure what we were walking in to, worth every penny just to escape. We ate mainly at the gorgeous buffet pavilion. We could have pretty much what ever food came to mind. Over looking the pacific the manicured gardens and pools. Then came Sunday when that all ended. As it was closed down due to 5+ weeks of renovations. I completely understand maintenance has to be car [... read more]ried out. the buffet was moved to a large convention room no windows. The food was far from what we had previously enjoyed. I can assure you that I am not of the complaining variety. For guests staying at Sheraton B during the next 5 weeks book @ the specialty restaurants and enjoy the simple pool menu.

Sheraton Buganvilias Puerto Vallarta Hotel: Great resort!

My stay was fantastic. Right from when I first arrived, quick and efficient checkin. Room was very clean, restaurants were great, pool was good. Masks were worn in hotel and restaurants. Sanitizer available and temperature check at main restaurant. I would definitely go back.

Sheraton Buganvilias Puerto Vallarta Hotel: pour l hotel nous considerons que ce n est pas un top 5 categorie 3

Service aux clients (3) nourriture (3) Plage (2) nous ne retournerons pas a ce resort pas de chambre pour ce changer pour un depart en soiree nous avons du payer pour garder notre chambre pas d escalier a la piscine et de rampe a la piscine pour personne agee

Bijao Beach Resort: Very nice resort

Room was comfortable, but was given the wrong room and we had to move rooms the next day! Food was good with a wide variety! The à la carte restaurants not so good. We paid extra for a Japanese experience. Wasn’t very good or entertaining! Beach was great pool area great. Just not enough chairs and umbrellas We took a excursion. Was nice to see,but not worth the money. Staff were very helpful and nice.

Bijao Beach Resort: Beautiful beach, friendly service

Stayed here for a 40th birthday party celebration and happy with the service. We upgraded to a suite which allowed us to take advantage of premium liquors and private dining spaces, kept open all day vs. regular spots which had closing/break hours. Service/staff exceptional, professional, friendly, helpful. There are two restaurants to choose from (Japanese and Mediterranean: would recommend), buffet options were ok (I’m vegan so options very limited at buffet). Beaches were secluded and gorge [... read more]ous - very clean, and runs/walks along were both breathtaking and safe (single runner, female). Pools are limited and kids swimming in bar area, but fine nonetheless. Bar staff super accommodating, friendly, fun. Airport commute was approx. 2+ hours, but allows for one to see the city, canal, and rural areas. Would recommend!

Bijao Beach Resort: Quiet Relaxing Resort

Our visit was Jan. 2019 for 1 week. It is a 15 min ride from the Rui Hatu airport. Very convenient. The hotel it'self for size and and getting around is nice and easy. It is a smaller hotel so nothing is too far away. The beach is extremely convenient and the main pool is also great. There are a couple other small wading pools for children to take advantage of. There is also a Jacuzzi but the water temperature is the same as all the rest of the pools. The hotel it's self was very clean including [... read more] the grounds and the beach. This made it extremely pleasant to stay here. One thing that was very disappointing was the food. In the main buffet, the same food was on both sides of the eating area. I did not understand the point of doubling up on the exact same dishes. One side had servers dishing out the food, the other side was self serve. The dessert station was also very disappointing. It consisted of minimal choice. It felt very disappointing as the sheet cake options where not my favorite. I had traveled to Panama 2 years ago and the food including desserts were amazing. This time staying at the resort at the Sheraton, this was a big disappointment. The food in the a-la-cart, 2 of them you had to pay additional $20/person/meal which was not the advertisement when we booked the trip, but where told upon our arrival the policy had changed and if we had booked before Nov. 1, 2019, it would have been included in our trip. Staff there were pleasant but sometimes it took a long time to have things looked after. E.g Our safety deposit box took several hours for someone to come and replace it as it was not locking properly. Maid service was excellent! The alcohol served was not top-self. It seemed to be lower quality brands and it was disappointing they did not have orange juice but Tang. Car rental is not located at the hotel but the front desk was very helpful in sending over an agent to deliver the car located about a 10 min. drive away. We also where able to leave the car with the front desk and they took care of the rental return. Very convenient. Entertainment at night could be improved. They are smaller shows. More of a local feel which I actually looked forward to except the shows where not well advertised as to what time and what the entertainment of the night would be. There was a singer one night that was good but the rest of the time we felt like there was no entertainment as we did not know, time, location, act, etc. Overall the hotel appearance, cleanliness and pool/beach amenities where great.They also took care of the bugs and I did not find any during our stay,. This made it very pleasant. But for food and alcohol choices, I felt quit disappointed. I would rate it a 6/10.