Sunscape Coco Punta Cana: Worst beach experience!

Stayed at the resort for 7 days not a day in our stay where the beach is cleaned from seaweeds. Water is dark brown, aside from weeds it looks as if the oil from all the yatch , boats that are docked there are all in the water. It didn’t say in the description that it’s a few feet away from marine dock. We were also hassled by the people at the beach, hard to relax when they swarm you trying to sell you anything and everything. These hasslers also keep saying “Nihao” indirectly to me although  [... read more]I’m not Chinese which I think is very disrespectful to the Chinese people and to me The rooms smelled bad like sewer. The pillows are smelly although the cleaners changed the casings. The AC is not cold enough. We were also asked to be in a meeting the next morning after we arrived but because we decided to sleep in and not show up for the meeting when I asked AirCanada rep in Sunscape about our pick up time the day before our check out he said “ you missed your chance, you are all not in the list because you didn't show up in the meeting” The meeting is just about selling activities of things to do in Punta Cana which are far more expensive than buying online. The rep gave us a hard time before telling us the pick up time for airport transpo. He was asking for eticket number which I couldn’t provide at the time bec it was in my email and there is NO WIFI at the front desk area and at the Windows buffet area. I was ready to loose it and call the airline itself. We were also scammed at the airport by some dude named Miguel who lured us to go to Hard Rock Cafe for free breakfast buffet and discounted activities. On the way back to Canada 2 of my children were placed on stand by bec the plane was full they said. I don’t understand bec I paid for the package, I will understand if they seat at random spot and not together bec they didn’t buy preferred seats. Been on the trip with my family and it’s the first time I’ve experienced being harassed everywhere we go in Dominican Republic. Another thing, I do not know how someone from DR was able to make a $5.68 purchase using my account from the name “Rafael Mendez” which I denied bec I didn’t authorized him to make this purchase . I also recieved a reset password for my apple ? This is my first and last visit there.

Sunscape Coco Punta Cana: Ok resort

Service very slow. Front desk is slow took 2 hours to check in. Restaurant very slow. It takes 20 mins to get your drinks. Also asked for an extra towel and blanket on the app. Stayed for 7 days never got the extra towel or blanket

Sunscape Coco Punta Cana: Great weather

Best part of entire week was the great weather. Sunscape Coco was nice. Nothing to write home about. It is also quite large with 17 buildings with 14 of them on one side of the main pool, buffet and lobby. If you have mobility issues please make sure you request a room in a building close to the lobby/buffet as they do not have golf carts to move people around. I was disappointed by the food. Not much sea food for a resort right on the ocean. But mostly I was disappointed by some of the staff, [... read more] especially the main pool swim-up bar bartenders, and the guy at the main buffet grilling the chicken and beef (center grill). They made us feel like we were bothering them or taking from them even though we tipped generously. Sadly their attitude left a bad taste for us in regards to Punta Cana. Won't be returning there. Having said that the hotel was clean, food was editable, most of the staff was nice and friendly, and the beach was nice.

Sunscape Curacao Resort: Beautiful beach and warm blue ocean!

Booked the extra Sunclub room, no real benefit to that as anyone can go anywhere on the resort. Location was furthest from restaurants/ bars, however did have a "quite" pool and a make shift bar (till 6pm) in this building block. Food at the a la carte restaurants was very good. Italian, Japanese, seafood and steak. The main buffet was typical. Not bad but not great. There was entertainment at night which was fun, though we only saw two nights as more of early risers. Beach was the highligh [... read more]t of stay. Plenty of loungers and palabas. Up at six am and plenty of loungers available to enjoy ocean and a coffees/pastry from 24 hr coffee shop. Entry into water was easy, a few rocks along shore, but after 5 to ten feet in, sandy bottom. Water so clear you can navigate easily. Seawall encompasses whole beach area, so waves are minimal. In block 8, pool also available. Perfect combo. Room was nothing special. Had to request a fan as AC seemed to struggle. Fan was great. Beer fridge stocked daily with water, pop and 7 oz beer. Daily is a perk of Sunclub, which is good as after 6 pm bar is at other end of resort. Room service is included with Sunclub too ( didn't use), along with an Air conditioned lounge by check in thar has a bar fridge stocked along with various snacks throughout the day, that was a nice perk, but again not worth the upgrade. Staff were great. Always a smile and hello/ola and appreciative of a tip. I would definitely recommend this resort and would return.

Sunscape Curacao Resort: Great vacation!!!

This is my second time to this resort , and my experience was just as good, if not better than last time . They have upgraded the world cafe( buffet) and added a few new touches that make it so much more enjoyable . We stayed in the tower, our room was large, clean, cozy and stocked with all the things you may need. The staff at the resort are friendly , attentive and will try to help you in any way they can. The beach is the real star of the show, it’s calm waters and beauty really keep you com [... read more]ing back .

Sunscape Coco Punta Cana: Price was best

Grounds were very nice and maintained. Room was good other than no drawers to unpack. So living out of suitcase was a hassle.Food was adequate, found alot of people aaying they were sick. Not sure from food or too much sun. Entertainment was excellent and team were great. Pool,not enough chairs or umbrellas so by 530 am all the chairs were saved with towels.we found multiple saved chairs were stolen with no regret from thieves when confronted. Solution more umbrellas and chair. Still we though [... read more]t resort was ok.would we go there again probabely not.

Sunscape Dorado Pacifico: Mediocure

The resort is small, not a lot to do. The food is mediocure at best. Rooms with an ocean view are treated to the very loud and long shows or weddings until midnight. Lots of locals which the hotel caters too. There is no adult pool area. The staff is very nice rooms and public areas are kept very clean, we will not be back to this resort.

Sunscape Coco Punta Cana: Pretty good hotel

The hotel is beautiful very clean and well maintained .Staff were friendly When we arrived a group of 6 of us they had 2 in building 3 2 in building 10 and 2 in building 11 after some complaining the desk guy got all 6 of us in building 3 so that made us happy .The 2 buffets were great quite a variety everyday found kalidascope a lot quieter than windows but overall both were good .The only restaurant all of us went to was chopsticks the food and chef were wonderful .The pool was clean and very [... read more] lively daily .Activities going on music playing was pretty good but busy.The beach had lots of seaweed every morning but they had it all cleaned up by 10 it is very close to a marina so lots of boats to see getting loaded to go on excursions again lots of daily music and activities going on .White soft sand and pretty good views .overall our group had fun and not to much to complain about but there is a few and they are as follows no Spanish coffees at all .yes you can get coffees and capachinos but all in paper throw away cups .The resort is huge and very very busy so long lines to get coffees not alot of seating in shade to enjoy said coffees .Long lines at most restaurants except the buffets .Alot of vendors bugging you everyday at beach and pool.Pool chairs and beach chairs need to be saved early and when you get them everybody is so close you can't really move them around to stay in shade of umbrella so you fry .Hard to get a spot in the pool without getting volley balls flying around or kids jumping in almost on top of you so keep that in mind .The rooms were very nice beds were comfortable pillows were also comfy .One maid wouldn't give me bottled water in the evening but the day maid gave me 6 bottles the next day so that was good. We really enjoyed hanging out in the evening at the sports bar it had a nice patio to dance on so we brought our own speaker and did that most nights and Richard is an absolute gem of a bartender he took great care of us all week and makes the best chocolate martinis we loved him and his sense of humor he was great ❤️ So if you like alot of people and vendors and line ups this is a great resort .

Sunscape Curacao Resort: Sunscape All Inclusive

Rooms are old, look for another place. The beach that should be the selling point of this resort does not make up for all the other things wrong with the resort. The servers in the buffet restaurant are very hardworking though, kudos to the ladies there.

Sunscape Coco Punta Cana: Fantastic Resort

The Hotel was spacious and clean .Great layout to all the amenities. The food was oooh so good , fresh and great variety. Very pleased . Wasn't very pleased with the sports bar if was too small .For such a large resort with hundreds of guests to have such a small evening dancing area didn't make sense .however great vacation had by all .

Sunscape Coco Punta Cana: Old resort updated good job

The 1 major complaint we had. Was the main Lobby ( which was nice layout) The furniture in the Lobby was in very Poor condition, and not plentiful , Too bad because this is the first thing people see when first arriving, or have to gather to on raining eveing,s which we had too. The addition of better furniture and more plentiful would be a big asset for that Hotel. We were at this Hotel aprox 8yrs ago known as Belive, the upgrades made for nice inprovements.

Sunscape Curacao Resort: Poor value

Beach, pool and grounds are beautiful. Italian restaurant was very good. Some rooms are in bad need of refurbishment and have a nasty smell. Front desk reaction to our complaint about our room was met with indifference initially. Don't pay extra for ocean view you may get a partial ocean view or a restaurant outside your door as we did and they called it oceanview. We asked for red wine and were told they had no opener. Wine served in paper cups? Ice blender was out of order for 2 days.  [... read more] Generally not good value for your money.

Sunscape Coco Punta Cana: Beautiful Resort

This hotel could use some newer lobby furniture. But otherwise the hotel was modern and fresh looking. Grounds were well kept. Staff were very friendly. We were assigned building 16 for the swim out room. Staff informed us that it was a long walk for my partner that had mobility issues. The next morning we asked to be moved to a closer room to amenities. They were accommodating and upgraded us to the Club section for $60 per night US. On seeing the room, we were impressed and enjoyed the rest [... read more] of our stay. We must say the food was good but the choices never changed much from lunch to dinner. Breakfast was great. Room service was slow but food was still warm when brought to the room. I would stay in the Club section again because of the convenience to all amenities.

Sunscape Curacao Resort: Great Vacation Location

This resort was clean with very friendly staff. The pools and beaches were great and the buffet and à la cartes offered a good variety of food. The size of the resort made it great for travelling with a large group for meeting up. Lineups for restaurants on the night of the beach buffets were not ideal, especially for those with children and new arrivals to the resort. I would definitely recommend the upgrade to SunClub for premium drinks and increased dining options. Kenneth, the bartender was  [... read more]fabulous. He was friendly, efficient and treated us to his speciality drinks! Rooms were a good size and bar fridge restocked daily. No issues with getting beach chairs together for large group.

Sunscape Curacao Resort: Not that good good for the money you paid for

Entertainment was very good food no so good beacn small and the pool more small with only one open bar On top i hot stuck in the elevator out of service for two hours with no way of leting know from inside that i was stuck. My wife come looking for me and she let them know that i was stranded inside The alarm buttom didn’t work and no cell signal inside and the only way wss to k ick the door and hopefully some one would hear

Sunscape Coco Punta Cana: Overcrowded

I just wanted to say our travel agent was great to deal with! I found the resort itself very overcrowded. I liked our room, building #4. It was a central location to the pool, beach and lobby. Pool & beach were nice but very overcrowded & you had to get up & claim a lounge chair by 6am. If you waited until 7am you were scrambling. There was variety of food but mid level. Sometime the buffet would seat you other times not. It was very confusing. One morning the smaller buffet restaurant ran out  [... read more]of coffee. Kept saying 5 mins, an hour later still no coffee. Coffee bar had huge line ups and only 2 staff. Staff itself were very pleasant but I felt they were understaffed. I feel it is because of overflow of Cuba resorts being closed. Some of the bars did not have vodka, some days the bars did not have beer. You’d have to go from bar to bar to find a drink you wanted. Bartenders were excellent. I found the à la carte restaurants were very slow to get drinks and food out. For the most part I had a great vacation. I did like the resort it was a good size. Just too busy for my liking. My husband & I will stick with the luxury resorts.

Sunscape Curacao Resort: Amazing island and resort

Just returned from a beautiful week.the resort a little outdated but awesome. The food was great, the location was perfect, and the snorkeling was WOW, the best we have experienced. The ocean water is so beautiful and clear. We loved Curacao and hope to return one day!

Sunscape Coco Punta Cana: Nice Resort but could have better service

The grounds, beach and pools are all very nice and clean. If you want a Lounge chair in the shade be prepared to go put a towel out by 6:30am. The food was ok but not great. Sometimes it could have been warmer. The service was inconsistent. Some servers were very friendly and attentive but many times we were left hoping someone would come by to refill drinks or remove plates etc.

Sunscape Coco Punta Cana: Nice resort

The resort is clean and nice. We enjoyed our stay. I did find it under staffed. Our rooms were not cleaned till very late in the day. Our fridge didn’t get stalked properly. Towel shortage and pool lounge chairs and beach chairs were an issue with not enough for the amount of people.

Sunscape Coco Punta Cana: Had a great trip

The trip was organized incredibly well, the hotel was beautiful, rooms were clean and buffets had selection. There was minimal issue with a language barrier, however that is to be expected and wasn’t hard to manage a way to figure it out. Overall we had a great trip and we loved it.