Room is in very good condition, kept clean, all appliances working very good as it is newer resort. Very good food varieties with thematic days in the buffet, strong cold cut section, pastries and fruit sections amazing. Food serving temperatures very good. We considered the buffet as self service, as you can go and refill your soft drinks and beer/wine yourself, though the staff offer also, we liked that approach. Grounds are in well maintained condition, lot of cats, if you like those pets, [... read more]what we do, you can secretly feed them, what we did. Lack of even middle shelf strong alcohol , if you like something straight, you will be disappointed. Now the beach, no pajamas, just palms and trees for your shade, fairly new beds, crowded as it is 500 room hotel, it was full, so estimated 1300 people, including kids, majority from Argentina, pretty loud, though there is a section where we found more comfortable in that matter , it is on the left from the central area. We normally not using pools, just ocean, so water was murky and there was a lot of jellyfish which stings, some people were complaining, so bringing sport shirts with long sleeves will help. So overall it was good experience with the right price. Not likely we will be back as swimming in the ocean is our priority .
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Songwwriter -
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Viva Heavens by Wyndham: Nice resort, but .....
Hotel was okay however there could be things that would make it better.
There is no lobby bar but there is a gift shop that we saw no one in the whole time we were there.
Also there could be a bridge over the pool that would make a romantic spot for photos. A golf cart shuttle to the restaurants at the beach would make the evening trip for an alacarte dinner do-able
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Dave -
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Viva Maya by Wyndham: Another amazing time had by all
Viva Maya Playa Del Carmen wonderful resort,small easy to get around. food ( More options would be nice. same stuff most meals)rooms ,activities, Pools Beach All spot on Pool party Every Sunday at 3pm ..Recommend. and We would return
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Miss Muffett -
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Viva V Samana by Wyndham: BEAUTIFUL PROPERTY!
We had a great week at Viva V! The grounds and pool were immaculate, the rooms were clean and comfortable, and the buffet offered plenty of variety. There were lots of beach chairs available, although they were a bit too close together for our liking. We were pleasantly surprised by the open-air dining, which was kept cool and bug-free with large fans. The Italian and International à la carte restaurants were both excellent. Overall, a fantastic stay, and we will definitely be back
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Private -
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Viva Dominicus Palace by Wyndham: Resort Review
Rooms were clean, grounds were well kept. No air conditioning in buffet restaurant, or lobby sitting area. Not comfortable without breeze. No open air space to sit outside, except in the pool area which was always packed, or the beach only in allocated areas. We sat in the VIP area without knowing, and were told to move away. Music too loud near the beach, cannot relax and music continues till past 10:30 pm. We stayed in our room most of the time, felt trapped, couldn't wait to leave. Also, shou[... read more]ld allow shore fishing at the pier.
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Marjdoug -
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Viva Maya by Wyndham: Resort clean and great location à la cartes were top notch
The check in was fast and efficient. Front lobby was under construction so the bellman guided use to temporary lobby and then to our room. We booked a basic room and it was in great clean condition. The balconies are very small and we were on third floor so basically not useful. Only room for two chairs. The beds were comfortable and room was spotless. Housekeeping offered to change all bedding every three days . Wow we weren’t used to that!we got extra towels and no problem,. There is evening e[... read more]ntertainment with some very talented musicians. The resort is almost totally smoke free with a couple small out of way spots for people to smoke…..À welcome thing for us non smokers. There is several spots to hang out an open air lobby a lobby bar with specialty coffees offered at bars. The hotel has a coffee shop with specialty coffees offered from 7- 6 pm. They also offer pastries and sandwiches at coffee shop. Bring a water bottle they have water fill stations in every building and you can cool it in the fridge in room. They offer reuseable cups at pool bar area..By snack bar there is a drink station featuring juices and water in reuseable cups. The snack bar has several choices and you can come right from beach to eat. The buffet has several choices and with different themes. The à la Cartes are a go to . The service is very attentive the selection has lots to choose from. You really need the viva app. The app has all the menus and themes and information you might need. You can also book the specialty restaurant through the app. The beach was quiet and we saw lots of marked areas where turtles had laid eggs. The beach had lots of shade or sun and plentiful loungers. The vendors were not very aggressive and did not hassle anyone. Unfortunately the seaweed was present most days you could wade through to clear sections but not always. The seaweed also gave off a foul odour,,,,like sewage. The beach was cleaned and cleaned constantly the work very hard at removal. The white sand was easy to walk in either direction and a decent hike. There is a quiet adults pool with its own bar set back closer to à very well equipped gym . There is a decent children’s area close to adults quiet pool . There is also kids pools of different depths closer to main pools. The main pool was finished getting tiled in record time and a smaller pool was done in a couple days. Beach towels were easily available . Pools were warm ocean was really warm and hot tub was also warm. Lots of activities to join in , we did not try the trapeze….. our second time here and it is a good fit for our needs.the only thing I did not like is the wildlife walking thru nature trails when people feed the raccoon like ones they swarm in groups .Otherwise if not fed very low key and a nonissue. The other pig/rat type animals are much more timid and just wander around. For families or groups they offer adjoining rooms.The wifi is only spotty in the rooms otherwise good reception .
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Private -
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Viva V Samana by Wyndham: Wonderful week off
The hotel was amazing but it's definitely made for retirees. Very relaxing if that is what you look forward to on vacation. The weather is always wonderful. The staff and entertainers are amazing. I would go back once I retire but that's a long way from now.
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Private -
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Viva Azteca by Wyndham: Great Vacation
We enjoyed this resort. Everything was great. Rooms were simple but had everything you needed. They were clean and nice and cool. Grounds were constantly maintained and impeccable. Pool was great beach was huge.
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Private -
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Viva Azteca by Wyndham: Great Stay
We had a great time at this resort. The staff were amazing and kept the entire place spotless. We knew that it was a smaller resort with not the same amenities as some of the larger ones(swim up pool, stocked fridges)which we were fine with but do your research as to not be disappointed. Beach was great and you can walk forever on it. Entertainment staff always had something on the go for people to play or you could easily keep to yourself to just relax.
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Travelbug -
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Viva Miches by Wyndham: Do not rely on the photos!
This resort is a 3-star at best. While it is fairly new, it disappointed in many ways. We are both seasoned travellers in the Caribbean and would say that it did not meet expectations overall.
The food quality was basic at the buffet. The a-la-carte restaurants were disappointing as most dishes were sub-par. The beach had no seaweed which was a bonus, however it was not very clean and the ocean water was murky. The pools at the resort had insufficient filtration and looked filthy. The room wa[... read more]s basic but very clean. The cleaning staff was efficient but would refill our used towels. The mattress was comfortable.
We find it unacceptable for a resort to run out of rum, especially given the status it gives itself.
If you are a coffee connoisseur, you may be disappointed with the Miches Cafe. The entertainment was mainly for children as it was targeted to Latin Americans who are often on vacation during this time of year (mid-September). We were pleased to see the resort’s initiative to reduce plastic waste - be prepared to carry your own water bottle and to refill it with the dispensers in the hallway.
The Viva staff will undoubtedly chase you to attend their members’ meeting to sell you an upgraded status on your vacation.
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Cindy -
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Viva V Samana by Wyndham: Not so amazing resort
Boring... Nobody understood english.. Hard to find something to eat... Food was not so great... Wine was even worse...
Will not recommend this resort!
There was very little shade by the pool...my shower leaked all over ...
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Patrick and Nicole -
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Viva Heavens by Wyndham: Impressed for First Stay
My friend and I booked this resort for our second trip to the Dominican Republic, hoping to explore a new area after a great previous experience. We knew the pool was under renovation, but as neither of us are "pool people," it wasn't an issue. The resort's smaller layout was charming, and we loved the 10-minute walk to the beach, spotting turtles, birds, and fish along the way. The beach itself was lovely, with plenty of lounge chairs, and we especially enjoyed the wood-fired pizzas and diverse[... read more] drink options at the snack bar.
The animation team kept us entertained with a variety of daytime activities on the beach, from darts and Zumba to mixology classes. The food truly exceeded our expectations; we tried all the à la carte restaurants, with "The Blend" being our favorite. The buffet had a wide selection, including a fresh pasta station and an egg station. We found a creative workaround for the lack of a toaster by using the panini press for delicious grilled cheese sandwiches.
Our room met our expectations, and we appreciated the eco-friendly touch of a large refillable glass water bottle instead of plastic. This commitment to sustainability was evident throughout the resort, with reusable cups, paper cups, no straws, wooden stir sticks, and large pump bottles for toiletries. The nightly entertainment was a pleasant surprise, featuring engaging dance shows, karaoke, and even a talented magician. Overall, I was very impressed and plan to return to this resort in the future!
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Private -
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Viva Azteca by Wyndham: A little piece of heaven!
I honestly can’t say enough good things about Viva Azteca. This resort was exactly what I needed. From the moment I arrived, I felt a sense of peace and relaxation that stayed with me throughout my entire vacation.
The resort itself is absolutely beautiful. It has such a lovely, laid-back atmosphere, and there was something about the whole place that just made it easy to slow down and enjoy being there. I felt peaceful. I felt comfortable. I really felt like I had gotten away from everything fo[... read more]r a little while.
And the food was fantastic! The buffet had lots of choices, but the à la carte restaurants were the real highlight. I was genuinely impressed by the quality of the meals. We had some wonderful dinners, and each restaurant had something different and delicious to offer.
The staff were friendly, the grounds were beautiful, and the overall atmosphere was just wonderful. It wasn't a huge, overwhelming resort, and I really appreciated that. Everything felt manageable and relaxed.
If I had to mention one negative, it would be the pool area. There were times when kids and adults were throwing balls across the pool from quite a distance, and unfortunately there wasn't always much consideration for the people around them. If you were trying to quietly relax in the pool, it could be a little frustrating.
But honestly? Even that was something I could overlook. There was just so much more to love about this resort.
I came home feeling like I had truly had a vacation — not just stayed at a hotel. Viva Azteca gave me exactly what I was looking for: peace, relaxation, beautiful surroundings, wonderful food, and a chance to empty my cup and just enjoy myself.
I would absolutely return to Viva Azteca, and I would happily recommend it to anyone looking for a beautiful, peaceful and relaxing getaway. ❤️?☀️
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Private -
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Viva Miches by Wyndham: viva Miches bt Windham is a superb resort.
Viva Miches by Windham is very good. we have no problem for the room, spacious, clean, food, lot of selections, crew are very polite, pools are good, beach calm, no big waves. My wife and I was happy. I will recommend this resort to my friends
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Private -
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Viva Heavens by Wyndham: Had a great time!
Wonderful staff very friendly and accomodating. The food was good lots of variety, amazing beach was the best part of our stay. They should invest more in infrastructure, the rooms need some renovation.
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Private -
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Viva V Samana by Wyndham: Amazing resort
Excellent resort better then Punta Cana. Food, Beaches were great.
The service was good.
The few bad things were the workers were very poor in English.
The shows were terrible.
But overall excellent resort.
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Private -
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Viva Heavens by Wyndham: Very good overall.
Good hotel, nice beach. The food was very good and the staff are friendly and engaging. Beach lacked a bit of shade. Rooms were not bad, lacked a bit of furniture. Would definately strongly consider returning.
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Private -
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Viva Heavens by Wyndham: Needs work to be a 4 star
Beautiful grounds, food ok, drinks very disappointing, staff was average some just seemed miserable, requested king bed was given 2 queens on ground floor, room not very clean when we checked in, absolutely no where to store your clothes or hooks in bathroom
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Private -
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Viva Tangerine by Wyndham: Not Good
Sent to West Jet still Waiting for reply
This is my second time at this Hotel I was there the same time last year and had nothing but praises for the hotel, the service, the rooms, the grounds and the food was great zero complaints other than the lack of shade around the pool. This year was a disaster from the start my wife has mobility problems and can not walk stairs she had both knees replaced so walking is limited, our travel agent explained in our booking that we needed to be some were [... read more]that has no stairs or a elevator. Upon arrival they had us on the third floor and the elevators were out of service, they then put us in a room in block 11 that was on the ground floor further from the amenities that we expected after they offered to change rooms the next day. That night the head board of the bed came down on use in the middle of the night and water flooded our floor, this room was in need of repair. the next day they were unable to find us a room and asked us to stay in this one more night and they fixed the head board and some of water from the air conditioner. At 8 am the following they asked use to leave the room so they could get it ready for other guest. They said they would have a room by 5pm. To recap day three of my trip suitcase unopened, not yet in a room. At around three pm I went back to the front to see if a room was available and check on my luggage which was in storage at the lobby. I finally got a room 4007 which was a nice enough room and we were satisfied with it until the next morning the toilet was not working and made gurgling sounds all night long after reporting the problem with the toilet it did not get fixed for three days they kept saying they would send someone I had been to the guest services at least five times over the toilet issue at one point the person at the counter said they were in the room as we were speaking, so I went to the room and no one was there I then asked to speak to a manager I did not appreciate being lied to, they assured me someone would be there shortly. You must realized we were using the lobby toilet, although they were not available at all times do to being closed I believe they were being painted. My toilet was fixed and worked fine for out last 4 days, Except when I come to my room to check the toilet my floor was flooded with water and when the maid made the bed my blankets were touching the floor and had suck up the water and my bed was soaked, the front desk said I needed to keep the door closed to prevent the air conditioner from leaking on to the floor. I believe it was the plumber abd maid that left the door open when they were there as we always keep it closed. We had a good time for the last few days of our trip but I am very disappointed with my first six days of the trip. Were I spent most of my time waiting to getting a room and repairs done instead of enjoying the trip. I find this year the resort catered more to the “elite guests” giving very little attention to regular guests and not having any type of shade. I witnessed an issue with a woman and her handy-cap daughter, there were no chairs on the beach so this lady let her daughter cross the rope into the section for the elite guests and sat in the first chair. The security told the mother her daughter could not sit there being she was not an elite guest, there was no one seated in the area and and she was surrounded by 10 empty chairs. Security contacted the manager and he said she had to move or they would be kicked out of the resort. In conclusion this trip and the services of the Wyndham Group has declined from 1 year prior. All the travel I done this was the first time, return guests were not recognized.
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Private -
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Viva Miches by Wyndham: Wonderful resort
The property is beautiful, the staff are amazing and all of your expectations will be exceeded. The rooms are so comfortable and spotless.The food is delicious and the a la cart restaurants are outstanding.The coffee shop makes a delicious cappuccino.
You will enjoy the cats living on the property.