Excellence Playa Mujeres: Playa is Excellent !!

Although the hotel is a little older it is well maintained.The restaurants are very good and no lineups! what a relief.The food is above avg and the drinks are premium,The Hotel is secure as you need to go thru 2 gates to get there.No vendors on the beach also a plus.A little seaweed on the beach but they have it removed daily.Shows are fantastic Freddie Mercury and Pure Energy being the best.The staff are quite attentive and friendly im definitely going back.

Excellence El Carmen: Amazing resort

Grounds were beautiful, food was amazing, staff were exceptional. Only wish the swim outs and the hot tubs near the swim outs were a bit warmer so we could have enjoyed our swim out more. Staff were very friendly and helpful. Easy check in and check out. Hotel was very accommodating to our requests

Excellence Oyster Bay: The Best

Great Resort. Never had to wait in line for dinner. Lots of choices and food was good. Breakfast buffet was not as hot as it should be but everything else was great. No issues getting chairs by the pool or beach ever. No need to run down early and save a spot. Staff were always friendly. Room was beautiful. Will definitely be back.

Excellence Punta Cana: A very good resort - overall, part of our favourite Brands

The entire experience was almost perfect…spoiled only by a bit of rain. Thought the pools could have been a bit warmer. All dining experiences virtually perfect, and room fully met every expectation. Never a service disappointment. Ocean georgeous, and sandy beach went for miles - no seaweed ever washed up on shore. Going back soon!

Excellence El Carmen: Excellent Hotel

This hotel had everything. From great food , service and entertainment. Would definitely go back. Cannot really say anything bad about this resort. A must try. The grounds were kept impeccable. The beach is clean . Loved it

Excellence Riviera Cancun: Amazing 10 days at Excellence Riviera Cancun

This January 2024 marks our 7th visit to this resort in the past 12 months. The resort is awesome and always being maintained. I cannot say enough about the staff and supervision. They are what make the visit the best! We look forward to our last visit in February/March until we return in November.

Excellence Punta Cana: Great Resort!

We stayed in the Club Section which was close to the pools and the ocean. The room was great-we chose the Ocean View Junior Suite. Concierge service was always available if we needed anything Mini bar was always stocked and we could ask for our preferences. Hendriks at the Club Pool was amazing. Good pool service for drinks. High-quality alcohol at all bars. Crown Royal, was requested for our room and we got it. The wonderful staff is happy to help and not soliciting tips but we were generous wi [... read more]th them. Fantastic New Year's Eve Celebration and meal. Paella at the pool was great! Musical Entertainment from 6 to 9 every evening was pleasant. Some of the shows were not high quality except for the magic show and the circus show. Michael Jackson's show never happened for the 2 weeks we were there although it was announced each week. Texas Hold 'em every day was fun. Great variety of restaurants Chez Isabel was my favourite but the service seemed rushed and not as elegant as I would have assumed for a French restaurant. Lots of activities, if you want them Comfortable beds at the pool and the beach and lots of them available Ocean a bit rough and not for everyone. We will return- this was our first trip to this hotel

Excellence Playa Mujeres: Amazing Solo Trip

Loved the suite! Awesome food and amazing staff. Just be aware if you are a smoker it can be an issue in Mexico ...maybe quit before you go. Support from Trip Central and communication was awesome....no complaints and only good things to say.

Excellence Playa Mujeres: The "Excellence" is excellent.

Although this was our first visit to the Playa Mujeres location, we have stayed at the Mayan Riviera location before. The Excellence resorts, no matter the location, are all winners. The Playa Mujeres location is about a 40 minute car ride from the airport and you get to see some of Cancun. It's about 30 minutes by car to the Riviera location. Like all Excellence resorts, the grounds are meticulously maintained every day. The beach is better at Playa Mujeres if that's a priority for you. The r [... read more]ooms are well appointed and those with an ocean view are worth the extra money if that's a priority for you. The 'Excellence Club' upgrade is a good option if your wallet allows. The food at the various eating locations provides a mix that will meet the expectations of most people. What has impressed us the most is the friendly demeanour of all the staff. We have enjoyed all our visits to both the Cancun area Excellence resorts and would not hesitate to return or recommend to others. The popularity of this resort suggests that you need to book early to ensure availability. A first visit is likely to lead to another. :)

Excellence Punta Cana: Excellent Resort

Stunning beach, lovely super clean facilities and staff were outstanding !! Great selection of food and beverages with no difficulty accessing the a la carte restaurants. Would recommend to friends and family.

Excellence Punta Cana: Excellence PC IS EXCELENTE!

The resort is beautiful! There are so many activities to keep you busy throughout the day and the entertainment at night couldn't be better. The rooms are clean, cool, and comfortable. The staff are very friendly. We paid for the Excellence Club and it was worth it. the restaurant, Magna, is phenomenal! We booked an ocean view room which we got but what we didn't know was that these rooms also overlook the private pool which got busy and noisy. I asked for another room and was told that there  [... read more]was a room that overlooked the garden with a partial oceanview . This room was perfect!

Excellence El Carmen: Excellent Experience at Excellence El Carmen

This was our second trip there. Last time was April 2018. The largest difference I found since COVID is no assigned concierge attendant for each Excellence level building. Other than that the entertainment, food and service was wonderful. A special shout out to our beech waitress Carmen who looked after us so well 5 years ago and again this trip.. she remembers what you drank 3 days ago.. she offers exceptional service while on the beech!

Excellence Riviera Cancun: Amazing week at Excellence Riviera Cancun

We have just returned from our 7th visit to this resort, in fact our 3rd trip since January 2023. This resort is Awsome! All staff are unbelievably friendly and helpful. Supervisors are very visible and are very anxious to learn how your day is going, in hopes to make it the best possible. I highly recommend this resort. It is as it was pre-covid.

Excellence Punta Cana: Relaxing Adults Only Resort

The beach was pristine and large in size; the ocean water clear and blue. However the waves were very rough and the red flag up almost everyday. Still so beautiful to sit and enjoy. The pools were clean and it was lovely to have the exclusive Club pools near our rooms. The Junior Suite Club level was very comfortable, modern and ultra clean. The walk in shower was large and very welcoming after a day on the beach. Restaurants were good - Mexican restaurant was fun and the buffet - The Kitchen wa [... read more]s a favourite for breakfast. Our only complaint was the "no reservation" policy. Wanting a 7 or 8 pm dinner time resulted in a 60-80-minute line up. No wait at 6 pm but that's a bit early on vacation. The staff, while more reserved than on other Caribbean islands were welcoming and friendly and smiling.

Excellence Punta Cana: We’ll be back!

Beautiful resort, very friendly and helpful staff. Excellent food and plenty of restaurants to choose from. Rooms were clean and well maintained with a fully stocked bar and fridge. Shuttles to and from the airport were well organized and comfortable.

Excellence Punta Cana: Third time visiting this resort!

Welcoming and very attentive staff, attention to detail, great entertainment. No wristbands, no reservations for any of the restaurants, premium drinks, beautifully kept grounds - a gem. Downsides: Heavy & dangerous surf on the beach most days. Also, you are a long way from any town or other resorts - approx. 1 hr. from the airport. A great place to relax & chill.

Excellence Punta Cana: Amazing Resort!

My wife and family have been to a number of resorts in the DominicanRepublic. Although we try not to get our expectations too high I must say that my wife and I, as well as our two adult daughters had a very nice time at this resort. We were pleasantly surprised by all the offerings of this resort. So much so that we have only positive things to say and as a result would highly recommend this resort. Be sure and visit the parrots, they are a hoot! I am a bit sad though that we aren’t able to [... read more] return to share the experience with our grandchildren, as it is an adults only resort.

Excellence Riviera Cancun: Excellence riviera

We had a very lovely time at riviera excellence. Other than a not such great internet connection I can’t think of any problems. Fabulous food !! Wonderful service. And we lucked out with the weather. It didn’t rain til we left!! One word: spectacular

Excellence Playa Mujeres: Beautiful Resort

Resort was Beautiful and well maintained. Majority of the Staff were Amazing! Few Staff Members felt the need to argue, disagree and down right ignore you. Food at the Mexican and Indian Restaurants were Amazing. Others Restaurants just ok, some just horrible. Main Pools were freezing. Excellence Pool was luckily heated. Beach and Ocean had a lot of Seaweed. Videos of Music being played everywhere…is no longer that way. Evening Entertainment was wonderful especially the Fire Show. Food Truck [... read more] is gone and not coming back. Concierge was absolutely no help. For the Money spent expected so much more. Won’t return. Will go back to Excellence Punta Cana instead.

Excellence Playa Mujeres: 5 Star Luxury

Well… I have to say…everyone needs to treat themselves to this resort at least once! The service is outstanding. The restaurants are top notch with amazing dishes to choose from. The place is as clean as Disney World. The staff are all truly incredible. They all really care about you having a fantastic time. The rooms are beautiful and the resort itself is soooo glamorous. You would be missing out not stay here at least once.