Great resort! We'll be back

The resort was better than we expected, the food was outstanding, I have dietary issues and always had wonderful choices for fresh fruit, salads and dairy free options. Fresh eggs cooked at your liking. The wine was really good, surprisingly:) The rooms was stunning but a little small, not alot of closet space. The bath room was beautiful but the counter space was limited. The outside deck was lovely with a day bed and table and chairs where I mediated each morning The coffee at the co [... read more]ffee bar was delicious! I went to the gym every morning and always found a treadmill to run on but the two other bike machines were not working The pool was lovely, small but just right for the amount of people on this resort The beach was incredible, we thought because we needed to cross the road to get to the private beach it was a deal breaker, but surprisingly it was just fine and we had a security guard who stop traffic to cross The beach was private for this resort, big palm umbrellas, privaye service for food and drink for this resort only. I walked along the beach and looked at other resprts and this one was by far the best beach front! We made the best choice. Thanks to Beth at trip central for this recommendation. Thanks to all the staff at the resort who were always happy, helpful and grateful. Shout out to Cash, and Tamika who took care of our drinks and meal service. A great experience over all and can't wait to go back.

Vacation of my dream

This is the fifth time in Jamaica, the first time in this resort and I can only sayTHE BEST place we have been. From the employees that you feel like part of a big family, they so much care about making you feel like royalties. The service is the best, the beach is amazing even though you cross the street with help. The only thing I would like to mention, there is not enough food selection, we don’t eat seafood or meat, but the chicken jerky was the best all the time, I know it is of season  [... read more]this month and every hotel is cutting in order not waste. Reasonable ?

Amazing Resort

Beautiful well kept, very friendly staff always there if you need anything, food was delicious, the beach was excellent and the guys and gals there were right there to get you whatever you'd like, just need the price to go down so we can come back for our fourth time

Great vacation destination!

The staff was amazing. Shout out to Bianca, Kristina, Lynette, Devina, Aneesha and the rest of the staff!! Beautiful palms and comfortable tree house cottages, truly beautiful! Definitely recommend if you’re looking for a quiet place to unwind. Reggae night was a great addition.

Great Return Visit

Another great return visit to Sunset at the Palms. Resort is small, friendly and inviting! Beach is fantastic, you can’t beat the Negril beaches. The wonderful staff keep us returning for multiple trips. ♥️

Perfect!

The resort is small and very unique. Food was great. Service was stellar. Beach short walk across the road. Lots of lounges and shade available. Staff sets up lounge, table and towel wherever you choose. Beach is long enough for a good walk each day. Drinks and food are served to you for lunch and after. Amazing sunsets! A few vendors on the beach, but nothing intrusive or offencive. Villa is a good size with basically everything you need. When it was hot the air conditioner could no [... read more]t keep up and the room was often warm while sleeping. Our room had no glass on the windows only screens and shutters so I'm sure most of the cool air was lost throughout the day. Definitely would return and recommend!

Love this resort for peace. & tranquility

Beautiful grounds, with a Polynesian flair. Very Zen feeling.I beleive it is more geared to a mature crowd. No loud music. Piano bar at night in the Martini Bar.Food was wonderful. If you aren’t busy tomorrow I’m need of some relaxation, conversation. reading …this is the place of your dreams. I am 75 yrs old and there were many my age at this resort.

Paradise!!

We had the BEST TIME at the Sunset At The Palms Resort!! This is truly one of the best trip we had. The site is lush, clean and simply AMAZING!! The staff is friendly, welcoming, kind and just perfect!! The food is so good and the place is gorgeous!! This gem gets a 10/10 and we will definitely return!! Thank you for making this experience memorable!! Looking forward to returning soon!!

The perfect all inclusive getaway

A special thank you to O'Neil Graham for providing several options for a perfect getaway. The detailed and thorough information you provided helped us to make the best choice. We are grateful to you O'Neil, keep up the excellent service you provide. As a couple, We thoroughly enjoyed our stay at the wonderful Sunset at the Palms all inclusive resort in JAMAICA. The food was authentic and reminded me so much of when I was a child. Our meals were delicious and we really enjoyed them. The  [... read more]hotel staff were very welcoming and friendly. Their attention to our needs contributed greatly to the enjoyment of our visit. I would like to say a special thank to the following people for their hospitality and service. Kashin, Jason, Paula, Mrs. Barrett, Amanda, Claudette, Sasha K Sherecia, Leroy, Damien, Linton Brenda (massage), Lavern All the Chefs, Lorion, Aldain, Roshene, Tammu-Ann and each and every staff member that contributed to our outstanding stay. A special shout out to the individuals who take wonderful care of the beautiful gardens. We cannot wait to visit again. With heartfelt thanks.

35th Anniversary Trip in Paradise

We just returned from our stay at Sunset At The Palms and it really is a unique resort. Very small, laid back and quiet. Our treetop room was very comfortable and clean and quiet except for the tree frogs at night which actually put you to sleep. We had a lot of privacy on our balcony since all the treetop rooms were nestled around the resort. Not a ton of dinning options but it was enough for us. I would of liked to see more healthy choices and not so much spicy fair but we found somet [... read more]hing to eat. Service was top notch and the staff go out of their way to make your stay enjoyable. Always smiling and greeting you when they see you. The beach is across the street but their is a crossing guard to help you cross safely and it’s about a 5 min walk. At the beach there is a bar and grill so you can spend your days enjoying the beach and everything is there for you. The bathrooms are beautiful apparently they were newly done not long ago. Overall we enjoyed are stay and defiantly will go back. If there is anything negative it would be l was looking forward to bed art and it was there on arrival and then my husband on our anniversary caught the maid and asked if she could do it special for me and she was glad to. It it wasn’t every time are room was made up. So nothing serious. But just a warning this is a small resort, no big night life and very laid back and quiet so if thats what your looking for l would recommend this resort.

It is not what you would expect.

It was our first trip to Jamaica with my wife. Indeed, Sunset at the Palms is an unique small adults-only resort nested amongst tropical gardens and flowering plants. From outside "tree-house-style" guestrooms look incredibly "picture-perfect". Resort staff are very nice and accommodating; food is great as well. However it is not what you might expect looking at the pictures and reading resort's description before heading to Jamaica. There are number of issues which you may not find in the [... read more] reviews. Here is what you should be aware about before getting there: 1. The hotel is located right besides major busy road. A loud noise and exhaust fumes are felt in the whole resort area, especially at the daytime. Our room happened to be right beside fence separating resort from the road. Noise and fumes were so unbearable so that on our second day we requested to move us further from the road. But it did not fully solve the problem. 2. Resort was built a while ago. It is not being properly maintained/repaired over the years and currently in "tired-and-wired" state. Guestrooms have sophisticated shower system with showerheads and multiple sprays installed directly onto the walls. It would be great it all worked the way it should. But when you turn on water it starts spraying and leaking all over the place. Good luck to make it work the way you want! There is no proper water drainage either - when you finish showering, your feet might be fully covered by water. While staying in the resort for one week only we changed rooms 3 times (!) for different reasons - "shower situation" is practically the same in all of them. Another problem in the rooms which could have been fixed easily and inexpensively - electrical receptacles. Due to their age many of them are not tight enough to hold power plugs or charging devices to charge your phones, tablets, etc. So your charger might simply fall off an outlet while you are trying to feed your portable device. 3. WiFi performance is quite spotty. Despite strong WiFi signal, neither of wireless devices can hold stable wireless connection. For some mysterious reasons you continuously get a message on a device: "Failed to obtain IP address". So if you plan to stay connected during vacation, let alone work remotely - it would be a frustrating experience. 4. Beach. Has multiple issues, in my view. 4.1 To get to the beach you need to cross the road and go through the gate on the other side of the road. The gate is open from 7 am and closed at 7 pm. So you can't get to the beach early in the morning (before 7 am) and have a swim or simply walk on the beach late in the evening. 4.2 Towels. If you are early on the beach you should not have a problem to get a towel. But if you are a little late (say, at ~ 10am) - good luck to get a towel. 4.3 Swimming area in the beach is very small; it is marked/restricted by small buoys. Swimming beyond those buoys is strictly prohibited. So if you love swimming and/or snorkeling - the beach is not for you. Overall, hotel's ranking in its present state should be somewhere between 3 and 4 stars. Wouldn't go there again.

Great vacation spot

We recently returned from ten days at Sunset at the Palms and loved it. We were totally impressed by how welcoming and friendly all the staff were with the guests upon our arrival. The "treehouse" accommodations were quaint and very lovely with the layout of the treehouses designed so that your personal balconies were out of sight of the other residences so that you felt that you were alone in the jungle. The short walk across the street to the beach was not a hinderance at all and once you got  [... read more]to the beach area it was worth it. A beautiful stretch of uncrowded sand with loads of chairs which were brought to your desired location and then swept off for you, a great beachfront bar area along with spotless washrooms and a great beach grill made the day amazing. The pool area was intimate and very under-used during our stay with a swim up bar and hot-tub along with access to more spotless washrooms. The food was very simple but good, not the type of place if you are a "foodie" to be sure, and with the COVID protocol of all food placed on the plates for you by staff it actually made the small lines at the buffet far more relaxing and orderly. There were ample hand sanitizing stations located around the resort and staff were wearing masks when they were in close contact with the guests as well as spacing markings on the floor in the food areas. The resort was exactly what we were hoping for in that it was a very quiet, relaxing, adults only boutique style resort that allowed us to totally unwind.

Best relaxing resort ever !

The food, the staff and the sense of relaxation is the best I have ever experienced. The beach is one of the best as well. We feel completely relaxed, safe and well cared for at Sunset at the Palms. It was our third time going to this resort, and we are planning trip number four there soon !

Stunning

Everything was just perfect. Just a beautiful relaxing place to go I would recommend this relaxing holiday get away to anyone wanting to sit back and lap up this beautiful resort and what it has to offer!

First visit but not the last

The grounds are well maintained all of the staff are friendly Food is top notch with lots of choices Rooms and balconies are comfortable and relaxing I’m a early riser but was so relaxed by the fourth morning that I found myself sleeping in The food on the beach was also great

A Fantastic Couples Resort that caters to you

We had a great vacation and found the staff to be very friendly and helpful especially Linette and Carson who did that little extra. We found the Hotel to be very efficient and there was never any big lineups for the fabulous food. Speaking of the food we only used the Buffett in the evening it was great and we also enjoyed the meals at the beach, you never had to worry about starving. I would also like to send a big thanks to Loyletta (Excursion Planner) who went out of her way for us and  [... read more]ensured we found all the right trips. Again I will be back again next year.

Great resort

The grounds were incredible, if you're into looking at plants it's the place to go. Great beach, wonderful food and a very helpful staff. Would recommend the resort for anybody looking for a nice quiet vacation, not really a party place.

Excellent Stay

Sunset at the Palms met and exceeded our expectations. Friendly helpful staff, excellent food, service, comfortable bed, great bath, beautiful beach...........I give it a 5 out of 5. Totally a great vacation. Wonderful people

So tranquil

Such a relaxing and beautiful place. Each worker takes pride in what they and it's all for you. Been there 2 times and will go back again. Enjoyed every moment!!!! I'm very pleased with this small but but resort. Food was excellent as I put on wait over the the time I spent n

Perfect for a small,quiet and children free resort

The grounds at this resort were beautiful. So many different kinds of plants beautifully kept. Rooms were adequate but lacking hangers and drawers to put things away . Food was good and beach was great.