Fabulous resort

We spent a fabulous week at Couples Swept Away . The rooms were clean and very well maintained. The mini fridge was stocked daily. The employees were super friendly. The food was excellent in the buffet, the specialty restaurants and the grill. Feathers specialty restaurant was amazing. The grounds are well maintained. The entertainment in the evening was low key but nice the steel drum band was awesome . They have numerous activities in the day time that you can do, from yoga, aquafit, pickle  [... read more]ball, lap pool, bean bag toss, ring toss and so much more. They also have water sports that’s included. Glass bottom boat ride, snorkeling and catamaran. Negril beach is amazing and they rake the beach every morning. Lots of beach chairs with cushions and the cushions you can use as floats in the ocean. This is truly a wonderful resort. We have done 20 plus all inclusive resorts and this resort will be our new go to.

Absolutely Swept Away

We had a wonderful vacation at Couples Swept Away Negril for seven wonderful days. The people, the grounds, the accommodations and of course the beach were amazing. I would highly recommend this resort and will book again in the future.

Great experience

Everything about the resort was great. The biggest highlights: -The service was fantastic. Guests are always taken care of, everyone is beyond friendly. -Food was great. We ate at each restaurant, but the buffet was the clear winner. Always great options, fresh food, etc. -Beach is fantastic. Very clean, and there was always a spot to lay down -Cats on the resort were a big highlight

Relaxing vacay

We had an amazing 10 days at csa and we will be back again soon .. everything was as expected and we got to see our Jamaican friends . the Couples Swept Away resort was relaxing, Clean, very quiet for this time year. They are renovating the Patois kitchen which they served the menu at the buffet restaurant instead which was amazing food.

Great Resort

This was our first visit to the resort and it didn’t disappoint. Although the rooms are a little outdated they were very clean and well maintained. The service in all aspects was very good. Staff was extremely friendly and helpful. The food catered to all nationalities and was good. The beach was amazing.

Nice resort

This is the second Couples resort we have been to (the other being Sans Souci). What we love about the Couples resorts is that they are truly all-inclusive with absolutely no tipping allowed (you pay more up front so that this money is spread fairly amongst all of the staff including those who are non-guest facing). As a result the service is generally much better and the experience much more relaxing. Our room in the Great House was a little worn but clean and room service provided us with lots [... read more] of towels as well as nightly turn down service. The beach was beautiful but with two caveats: we quickly learned that we needed to get up early to reserve lounge chairs with towels or we would not be able to get seats. And secondly we got stuck repeatedly breathing in second hand cigarette smoke from chain smokers who ignored the rule against smoking on the beach despite plenty of designated smoking areas nearby. In general the service was good but it was not as exceptional as at Sans Souci and there was some poor service. With a few notable exceptions, the staff was just not as friendly and welcoming as we were used to at Sans Souci. I have to note that we were super happy to see that most of the very friendly and healthy looking cats on the resort were ear tipped showing that they were spayed and neutered. Great credit goes towards the resort for this.

Very Good Resort, except the internet

All was amazing, especially the beach and fine sand and crystal clean water with beautiful light blue color. The room was comfortable and specious with a tropical garden view. food, less variety than 5 years ago, but still very good. One thing that did not work was the internet, constantly not connecting. We complained to the front desk on the third day, but no one came forward to even investigate, so we were without the internet most of the time during the 7 days we stayed.

Good Time

The hotel is very nice, great beach!!!, the staff is wonderful. The 2 a la carte restaurants that need reservations are good but the process for making the reservations really needs to be improved. It was very difficult to make reservations and to get a time that was acceptable. We were there for 2 weeks and could only get a reservation twice in the one restaurant. Also, leaving for the airport we had to be picked up 5.5 hours before our flight when the trip to the airport was only 1.5 hours [... read more]. This was a bit too early and could have spent more time at the resort before leaving. Overall the trip was lovely and we had a great time but it could have been improved in some areas.

Best beach !

I am a repeat guest and loved it! Many of the staff here go above and beyond. I did find a difference in the food mainly at the Palms. I hope they rectify , just not much selection and the quality was not where it was in April. The rooms are dated but very clean so I am ok with that. I feel mostly paying for beach but this is rated at a 5 star so for me I expect the food to be there. I heard many repeaters say they will be trying elsewhere because it is pricey and has changed. Julian who does t [... read more]he glass bottom boat is amazing , so not miss it !

11th Visit

We love this resort so much we just came back from 11th visit to celebrate our Wedding Anniversary. Everyone is so friendly, it's like returning home each time. Beautiful lush grounds and low rise buildings set on a beautiful beach with the most amazing sunsets in the world.

Awesome relaxation

This was our 9th time to CSA and we love it more every time we go. The whole experience is uplifting relaxing and good for the soul. The food is delicious, the people that keep CSA going are amazing. You can be quiet and relax or you can be busy with the many outdoor and indoor amenities CSA has to offer. We can't say one negative thing about CSA even the bus ride is fun and educational.

Amazing beach, Resort meh!

The beach was fantastic, nice white sand, calm waters. The room was fine, A/C was good. The cleaning services were fine, except that they came very last, 3:30-4:00 pm. The food was average, All the restaurants were open-air except, Feathers. The Palms buffet was in a covered outdoor space, so lots of bugs in/around the food. Patios Patio had great breakfasts and the Grill had good jerk chicken and burgers. Feathers restaurant was the only restaurant that wasn't open-air, the food was very  [... read more]good there. all the staff were friendly and nice. Beach 5/5 Food 4/5 Resort Facilities 3/5 Overall 3.5/5

Long awaited trip!

This was our first time visiting the Negril area of Jamaica & this resort. Covid protocols were relaxed during our stay as mask mandates had been lifted. There were hand sanitizing stations in common areas. The resort was not at full capacity, and based on previous vacations to another hotel in this chain, I'd say the staffing levels are still recovering. Nothing major, just not at the level I had experienced in previous (prior to Covid) visits - mostly maintenance, which is reasonable unde [... read more]r the circumstances - service itself was outstanding in most instances. This hotel is located in the middle of seven mile beach & the beach is fantastic, the hotel is very laid back and has a beachy vibe. If you are pool people, this may not be the place for you. The restaurant options, food and service was very good! We had a room in the Great House, rather than the numerous bungalows throughout the resort, it was a good location, offered a bit of an ocean view, and was quiet, but next time I'd try a bungalow.

Amazing Resort

This was our 7th visit to Couples Swept Away since 2012. We still love going there to relax and recharge. The resort is kept clean indoor and outdoor. The food is always amazing at all the places to eat. The staff are always friendly and courteous. There is lots of things to do or do nothing, there is no pressure. I highly recommend CSA

Relaxing Vacation Resort

Hotel was relaxing. All staff were very friendly and service was generally very good though it does run on "island time". Staff keep the grounds and rooms very clean but some areas do show a bit of wear and age, mostly in hot tub and pool areas. Our Atrium Suite Room had recent renovations so was almost like new inside. The Atrium Suites also each have a huge covered private porch, perfect place for afternoon drinks. The Beach is stunning. Easily the nicest beach I have ever seen, fine w [... read more]hite sand not like the course sand we usually have seen in other areas of the Caribbean and the sun sets directly in front of you for spectacular evening displays. Only minor thing we found was a lack of shady spots, you had to get set up early in the day to find a good one. Food was very consistently good. I am a picky eater but found lots to choose from at most meals and restaurants and no chicken fingers or fast food in sight at the buffet. Only fresh cooked choices and incredibly fresh bread and pastries every day. There is a grill restaurant however where you can get a burger or hot dog. Feathers restaurant is well worth making a reservation for. We went there twice and food was very good both times. Only thing was service the 2nd time was a little slow even for "island time". One of the hidden gems we found was at the 10 acre sports complex across the road though it is still part of the resort. There is a large pool there for swimming but no one was there most of the time. They have a bunch of lounge chairs and shade umbrellas so it was perfectly quiet place to read for few hours every morning. Only problem is there was no bar there except for smoothies and juice. Overall I would highly recommend to anyone who wants a relaxing place to go. I would say it is not for someone who wants to party all the time. It is definitely more laid back then some places I have seen but don't worry there is no shortage of Jamaican Rum or any other drink of choice if you want one. Hope to be able to back for sure!

Beautiful Resort!

Couples Swept Away is an amazing resort! The grounds and property are extremely well kept. The food was the best we have had at any resort, service was exceptional and the accommodations are second to none. The large balcony was our favourite place to relax and enjoy an afternoon cocktail.

Couples Swept Away - disappointing

The Couples chain of resorts is amazing. Couples Swept Away is the most expensive and on the 7 Mile beach in Negril. However, the resort and facilities were amazing, along with the staff, the beach peddlers were assaulting. Constant peddling, never stops, security lets them bother guests, it's not relaxing. The first couple of days you laugh, then you just want to run away from Swept Away. For this reason, we will chose one of the other 4 resorts, Couples Sans Souci is our favorite.

Great Stay at Swept Away

Overall this was a great hotel. The areas for improvement would be their service is hit or miss, but was especially bad in the Palms Restaurant and the Fish Taco lunch spot. Also the nightly entertainment (except the steel drum band) was pretty bad each night. With that said, if you are looking for a resort with great food, an amazing beach and quiet atmosphere for R&R then this is a great option. We were looking for a getaway to get recharged and this was the perfect spot to do so. Don't ex [... read more]pect the fancy lobby with marble - but you can't beat the beach and quiet this resort provides.

Would recommend to anyone.

The people are what make this place amazing. Thank you to everyone that was kind and helpful. A special mention to Nurse J who was there when we needed her. She was attentive, kind and very thoughtful.

So Beautiful and Relaxing!

The hotel grounds are beautiful, very lush and well maintained. We stayed in the Garden Veranda Suite and our view was all greenery, it feels like you're in a tropical forest. We had no issues with the noise from the road or tree frogs. The bed was so comfy and spacious. The beach is absolutely perfect! The water is so clear we saw fish, jellyfish, and even a stingray swim up near the shore. The food was OK - was either very good or not so good. I prefer to eat Jamaican food but they had a lot t [... read more]o choose from for American food as well. There were a lot of people walking up and down the beach trying to sell you things, it did get pretty annoying but by the end of the trip we were able to basically tune them out. The pool bar was a lot of fun, this is where you'll find that the younger couples hang out. Unfortunately we figured this out by the very end of our vacation. The piano bar I found attracted more of the older couples at night. The catamaran cruise was fun, but it wasn't as much of a "booze cruise" as I was hoping for it to be, they didn't play much Jamaican/dancehall music. I really enjoyed snorkling and the activities they put on for the guests everyday. Overall I had an amazing time and would love to come back!