Iconic Vegas Experience with Exceptional Travel Agent Support

Our recent stay at Caesars Palace had its highs and lows. The hotel itself is stunning, with top-notch amenities, excellent dining options, and a truly iconic Vegas atmosphere. However, the check-in process was slow and disorganized, which was disappointing after a long day of travel. This lack of coordination at the front desk made our arrival feel less seamless than expected from a property of this caliber. What truly stood out, though, was the exceptional service provided by our travel age [... read more]nt, Luis Serrano. He handled bookings for five employees—each with specific room preferences and seating arrangements—and managed every detail with professionalism and efficiency. Despite the demands and high expectations, Luis kept our entire itinerary perfectly organized and was consistently available for communication and support throughout the trip. Thanks to Luis's dedication and attention to detail, our group felt well taken care of—even when the hotel itself fell short in some areas. Caesars Palace remains a strong option for a Vegas stay, but improvements to their check-in experience would greatly enhance the overall guest satisfaction. Many thanks again to Luis for making the rest of our trip smooth and stress-free.

Caesars Palace

Love. Vegas. One of my favorite destinations. I love the location of the Hotel. Rooms are great. We stayed in the Agustus tower Great security and friendly staff ready to assist. I will continue to go to Las Vegas for the dry heat. We travel with West Jet and return on a redeye which gives us a full four nights. LOVE, LOVE, LOVE

Beautiful, Outstanding Resort....Octavius Tower

Very impressed with Caesar Palace....Its the best resort in Las Vegas. However, Caesar Palace does have its flaws. The prices in this hotel are very high, so its hard to dine, to shop or to enjoy this hotel to its max. This hotel is very exciting, very inviting, very comfortable. The room at Octavius Tower is fine, except for some minor repairs needed. Also, the room does not have a microwave or a hair dryer. It does have a coffee maker, but no products to make the coffee. One main  [... read more]complaint, is the fridge...The notice on the wall about the fridge is hidden behind the chocolates, the waters, the wines. Guests might not be aware of its policy on the fridge. Apparently, this fridge should be out of reach to every guest, unless, the guest is purchasing the products in the fridge. Because of all these products in the fridge, there is no space for the guests to place their own food, own purchases. I repeat, DO NOT USE THIS FRIDGE FOR YOUR OWN PURPOSE....YOU WILL BE CHARGED. Unfortunately, we did not know of this policy while we were there, and we were charged...The cost was high, close to $85 plus if caught...The hotel has its own microchip camera and they videotape everything, if the guest opens this fridge. I would say, this is not proper and the guests can be caught in this situation easily. Of course, another issue is the Resort Fee per day in Las Vegas. Since the Resort Fee is on almost all of the huge and well known resorts in Las Vegas, there is not much, we can do about this. Lets hope this fee does not keep going up...its too high, already. These are our main concerns while visiting Las Vegas, 2024. Times have changed since the Good Old Days when everything was affordable. Now, even though, the Resorts in Las Vegas are still very Amazing and Fantastic, they are no longer accessible to Everyone, as before.

Great location

Physically this hotel is beautiful. The rooms and surrounding shared areas were always clean. The staff were friendly, informative and always ready to help whenever you had a question or looked lost! You could easily spend an entire day or two in this hotel. There is so much to see and do here.

Very nice

My wife and I stayed in February 2023 Very nice hotel. Was clean Overall 9/10 The only downside was the cigarette and weed smell everywhere you go in the hotel. Other then that.. it was a wonderful stay!

Not impressed

This resort is suppose to be one of the best ones but no coffee maker in the room, had to call front desk to get our room refreshed and for new towels. Staff wasn’t very friendly. Room was quite neat and clean though but this place lacks in good customer service!!!

CAESARS PALACE

Ceasars Palace was amazing but of course it was expensive. Our biggest vomplaint was when we checked out and was surprised by a $ 260 charge on our bill. This resort fee should be included in the booking price and not a surprise unexpected expense. Also when you book your trip the seats should be purchased at time of purchase we were always placed on stand by and we did not have a seat home. Luckily for us and unfortunately for another couple they lost their passports and we were able to fly [... read more] out. Apparently airlines and travel agents overbook seats. We learned a valuable lesson. The trip was fantastic but the Nicole and dining w As frustrating

Beautiful hotel.

The hotel itself is beautiful. Very clean and well maintained. Our room was exceptional. While we enjoyed the food it was way too expensive. Regardless where we ate prices were exorbitant. The hotel buffet had numerous choices and excellent quality but $60.00 per person is ridiculously high. We enjoyed our stay and would certainly recommend Caesar’s Palace to other people but would advice dining is very expensive.

Caesars Palace

Very nice resort! When we first entered the room it was dirty not cleaned, we complained at the front desk and they were apologetic, they gave us 50 resort credit and recleaned the room. The restaurants were great at the resort, a bit pricey but its Vegas! Bring water, or it will cost you $7us for a bottle!

Beautiful hotel!

The hotel is beautiful, clean, and huge!! Our room was lovely and equiped with a king bed and jacuzzi. Only downside is all the restaurants within the hotel where extremely overpriced. We often found ourselves visiting other restaurants for most meals. Also.. we went for our honeymoon.. We had our marriage certificate and advised it was our honeymoon and they didn't care. I know many other places would do even the smallest gesture to make the trip more special. Other than that the place is grea [... read more]t and in the perfect location.

Amazing Experience at Ceasars

The hotel was clean and the staff was really polite and helpful. We had one of the best experience and vegas was amazing as usual. Ceasars is located right at the centre of the strip and gives you q good access to the strip and others big hotels.. Casino has good number of seats and is quite buzzing all the time..

Viva Las Vegas

Hotel was lovely of Course. Staff were amazing and attentive. The food was delicious the shopping was awesome. The hotel is very central on the strip making it easy to go anywhere. I would stay here again in a heartbeat.

Nice Hotel/Overpriced

The hotel was nice and in a great location. The staff was great. Concierge was fantastic! The problem with the hotel is that it is overpriced and then they nickle and dime you. The charged $14 US for the hotel room Kuerig coffee! Considered part of the mini- bar! The food court doesn't open until 11:00 so wait in a long line at Starbucks or pay a fortune at Cafe Americano or walk elsewhere. You are almost forced to pay for that horrible hotel room coffee just so you can get up and moving. Rooms [... read more] were worn and not completely clean.

Absolutely Beautiful

Right from pulling up to the hotel, you could see that it’s a Palace! Stunning beauty through the entire grounds-inside and out! Staff everywhere are courteous, helpful and exceptionally attentive. Great complimentary upgrade from our booked room as well!

Loved our stay!

Our room was wonderful, very up to date & super comfy. Being 3 women travelling together, we especially appreciated the large bathroom with double sinks and separate area outside the bathroom perfect for putting on makeup (even had a great magnifying mirror!) Pool was closed so that was disappointing. We did think it was kind of cheap making guests pay for the in-room coffee. That should have been included. The restaurant, Pronto by Giada is a must (super delicious, high quality food at reas [... read more]onable prices). We ate there and also grabbed some things on the go. Hotel staff were very prompt and friendly and the online concierge was very helpful too. Loved that you could text a question & get a quick response no matter where you were. Overall, we were pleasantly surprised.

Great resort

the grounds were beautiful had all the amenities required. However, in the casino there was a lack of waiters/waitresses serving the patrons. Had to search the floor. This was not late in the evening either.

Great resort

I always stay at the caesar's. Love the service and the swiming pool. Located at the best location on the strip. Great variety of restaurants. Great place to gamble. Looking forward to going back again.

Amazing Resort!

The hotel was fabulous. Lots of restaurants (loved Gordon Ramsey Pub & Grill and Hell's Kitchen!), shops and entertainment. Loved the spa! Qua was perfect with everything they have to offer, arctic room was very cool

Beautiful and Amazing

Very clean with friendly and helpful staff who were very attentive and open to conversation. Grounds were very tidy and the marble statues and decor were unbelievably magnificent and breath taking. Service at the reception desk for chec in and check out was fast and friendly.

Great resort but be prepared to wait

Great resort if you want to have the Vegas experience and be on the strip. Pros: great pools, clean rooms, friendly staff. Cons: long waits at reception, palace tower area on main floor smells like vomit.