Beautiful Beach

The grounds were very nice. We stayed in the Caribbean Village Our room was out dated and needed work done to the bathroom.We couldn't even get our bathroom door to close and the bath tub leaked when the water was on. I'm sure other sections of the resort had newer rooms but the Caribbean Village is not a 5 star. The Food was just ok nothing special. They do have a lot for the kids to do. This Resort is over priced for what you get. Been to other 5 star Resorts that are a lot cheaper and [... read more] better rooms and food.

Beautiful resort - BUT…

The resort is beautiful and the pirates island is 10/10 for kids The beach is beautiful- also a 10/10 The food on the other hand was sub par at best 3/10 The rooms also very dated and run down 4/10 (similar to a 2 star motel) The staff are friendly for the most part but very very slow For the cost - they need to make improvements to the rooms and food most importantly

Exceeded all expectations

Spacious rooms, great beach, excellent heated pools, amazing restaurants with many varieties of food and, most important of all, great service. Were able to get seats in shady areas both around the pools and on the beach every day.

Exceeded all expectations

Spacious rooms, great beach, excellent heated pools, amazing restaurants with many varieties of food and, most important of all, great service. Were able to get seats in shady areas both around the pools and on the beach every day.

Beaches...a dream all inclusive family vacation!!!!

Our stay at Beaches was amazing and far exceded our expectations. Everything from our greeting on arrival, the friendly staff, the beautiful grounds, lovely accomodations, our meals, the beach, and the entertainment was over the top. We travelled with our granddaughters, ages 9 and 11, and they didn't stop from our day of arrival to departure, enjoying all the activities, especially the massive water park, and all the beach activities, ie snorkelling, catamaran, kayaking, etc. An experience th [... read more]ey will always remember!! We all enjoyed our daily (sometimes twice) stops at Yo-Yo's and the Cafe Paris. One member of our group was celiac, and a couple of trips to the culinary office, all meals were accommodated at all restaurants/buffets. Took a little bit of time to make selections, but well worth it. Thank you to all staff for being most helpful, and a special shout out to Rose Marie at Schooners! We will definitely be back!!!

Best family vacation ever!

Your staff and entertainment are the best I have ever seen! Especially Devron at Soy and Andrico in the entertainment crew. The singers & dancer made the cost worth every penny! We stayed in the French villlage and the rooms are slightly dated but super clean. Our rooms were keep clean and turn down service was appreciated. Every day we saw people improving the experience at beaches. Maybe time to Reno the pools a bit and rooms. But 10/10 Vacation!

Not worth the Money

We were extremely underwhelmed with the resort in general, especially after what we paid to be there. We had high expectations as everyone said, a Sandals property is the best, you will want for nothing and love every minute. We decided on this property for all the amenities for kids and families, while still having the opportunity for "luxury" for adults. This was not the case. Our rooms were outdated and dirty outdated furniture in the French village , even in the restaurants was old and d [... read more]ingy. We had several toilet issues, our friends had to clean up toilet water with towels because it continuously overflowed. The service and food selection was the most disappointing. The wait time to get anything was out of this world. On our first full day we were excited to get a yummy burger for lunch with the kids. We waited 1 hour and 10 minutes for that burger. We were told 30 minutes and went back and had to stand in the restaurant for the additional time on a beautiful sunny day because we were told it was coming. About 15 percent of the service staff at this resort were nice, polite, welcoming, accommodating. The rest were angry, rude and made you feel as if you were bothering them. Quite often just straight up ignored at a swim up bar or coffee place. Our approach was always with polite kindness because of who we are but we also have been in the service industry ourselves, so want to make sure we treat everyone well. Even with our approach being this way, we were met with anger and annoyance. It was extremely difficult waiting to get into restaurants, Most wait times were over an hour to get seated, where some of the nicer, finer dining ones were an hour and 45 minutes to get in. We once tried to be proactive and get on a list knowing it would be an hour 45 minute wait and were told because we were wearing a coverup from the beach they wouldn't even put our name on the list with plenty of time to go get ready. When we returned 45 minutes later, dressed and ready we were then put on an 1 hour 45 minute wait list. We did not spend $10K to eat buffet and not experience yummy food. That said once we understood the ridiculous wait times, 4 days in, we were able to navigate the system. It was very stressful trying to eat and get food. One day, I didn't eat until dinner, after taking care of my son's needs everywhere I went was closed until dinner. One place you can make a reservation is the Hibachi restaurant, this was still a waiting game with a reservation. We had a reservation for 645 and sat for 30 minutes without any service. We had to send the kids to play because they could not sit there. They sat the rest of the table with us and we finally got service. I asked that family when their reservation was and they told me 715. So we were made to wait 30 minutes, with 4 children, because we didn't have a full table??? They should have made our reservation or 715 as well or vice versa if that was the case not sit us and ignore us for 30 minutes. The place is incredibly safe for kids, our kids were able to go to the waterpark and teen/tween areas without any worry from us. Our entire group was very disappointed that the surfing part of the waterpark was down and did not function our entire stay. Nobody told us of this prior to arrival or at check in. We found out from a maintenance person that it had been down for a month and therefore established we would not get an opportunity to use this. We did end up expressing our concerns to the hotel manager, who did her best to make it up by providing us a nice dinner on the beach, which we appreciated. Unfortunately, it wasn't enough to make me feel like the $10,000 I spent on this resort was worth it. The beach, water and weather were phenomenal but we could have spent a fraction of the price going somewhere else with amazing food and service.

Everything We Hoped For

The whole experience at the resort was terrific. The three rooms were lovely, the beach amazing, the grounds beautiful and the staff excellent. And of course the food was great. Way too tempting to eat too much but loved it. The whole family had a great time. Thanks for everything. geoff

So good we went back!

Lovely resort. We went last year and loved it so much we went again this year! We like that tips are included so you dont feel any pressure there. The staff is very friendly and the resort is very clean. There are so many restaurants and pools that neither ever feel busy even though the resort must have been at near capacity. We stayed in the French village for the second time because we liked it a lot. It is quiet and the pool is generally not too busy. The only con is that the stage is right t [... read more]here and plays loud shows until 9:30 every night. Our kids are heavy sleepers so it doesn't faze them. Key West village also seems like a good quiet option. The food there was really good too.

Amazing resort!

Beaches Turks & Caicos is amazing! Impeccably kept grounds on a gorgeous stretch of beach. Friendly staff and the food in all restaurants was spectacular. Wide array of watersports available and activities for both adults and children. Amazing vacation - I would definitely go back!!

Mcagarrity

We had been there 5 years ago on ground level. Same room this year but on the 5th floor claiming ocean view. Nice taking an elevator every time you leave the room. Joke. You could see the water over the tree. Paid $2200 per night for that. Tried to bill us 400 for internet. Claimed it was an admin mistake. No concierge service for 3 days until we asked for it as it was to be included. Told not to go on the beach at night as it is very dangerous. Had a notice on the bed. Told someone was kille [... read more]d on the beach 2 weeks ago. Very disappointed considering the cost. Only highlight was dealing with the representative Bismark. He was a great advocate. However we were not impressed spending 2 days trying to get the proper room and service. Not sure why you want this feedback. Can’t image getting money back.

Surpassed Expectations!

The resort was beautiful, 4 villages each with their own theme and style. The food was amazing and the service was excellent. The beach was breath-taking with the softest sand imaginable. We will return soon!

Amazing resort!!

Best resort for families.we all loved the stay here. It's I'm Grace Bay, one of the best beaches in the world. Food is very good, in total of 21 restaurants, so plenty of options to eat. Highly recommend it.

Amazing resort

The resort, food, and grounds are wonderful. The staff and management truly care and took care of our family. The pools are clean, lots of towels for the pools and beach. The room was clean, fridge was stocked daily. We could have used more shampoo and conditioner. I should have asked for more. The restaurants were good. There are lots of choices for picky eaters.

Best Family Vacation Ever!

My family and I stayed at Beaches Resort in Turks and Caicos. We stayed in the Italian Village and it was amazing. The room was beautiful and clean. The grounds were gorgeous and well kept. The food was so good. We had many different restaurants to choose from and we were never disappointed. Our favorite restaurant was Bare Foot by the Sea and Kimonos. There was always something for the kids to do. They enjoyed the game room, water park and nightly entertainment. The staff was always friendl [... read more]y and made our stay memorable. The best part of our trip was the beautiful white sand and turquoise water. Absolutely breathtaking. This was definitely our dream vacation that exceeded our expectations. Worth every penny:)

Great servservice

First time at this resort and we had a wonderful experience. The workers are very nice, informative and helpful. The beach was beautiful with green clear water and white sand. Beach and resort are well maintained. The food was exceptional. Too many choices of restaurants we had a hard time deciding on what to eat and I don't mean that in a bad way. Guiseppes, Barefoot by the beach, Bayside, Neptune were some of our favorites. I think for the price the rooms were not all that great. Bit [... read more] of a renovation will do. No major complaints bit would've preferred a more modern look. Other than that kids had a great time and would definitely consider going back!

Fantastic resort!

Our stay was amazing! The Beaches resort has 4 different villages, and we loved having full access to all of them. The staff was superb, they go far and beyond to accommodate you. The facilities are clean and well maintained and their gardens are beautifully well kept. My Kids enjoyed Pirate Island rides and amenities and the cafe Bobbie Dee that stays open all night! Great resort ❤️

Time of our life!

True luxury experience . Good: Food, facilities, BEACH, kids programs and entertainment Bad:NONE Needs improvement: Wifi coverage, inconsistent customer service (staff either amazing or ignorant/slow) , restaurant seating process (frustrating, open tables and wait time, slow arrangements) Would recommend and go back! \

Loved everything about it

Travelled to Beaches with my wife and 3 children, aged 7,4 and 1. Everyone had a great time and can't wait to go back. Kids loved the water park, enjoyed their time at the kids club and beach was incredible. There wasn't a meal there we didn't love. Can't wait to go back

Some great...some just ok

I'll start with check in...room not ready until 3:00 arrived at 2:00 so not such a long wait. Returned at 3:00, still not ready, returned at 3:30 finally ready. Resort knows when you are coming in so room should be ready on arrival. First room assigned... musty smelling mattresses. Requested a new room and moved to a recently renovated room. Manager very responsive to complaint but really should a five star have musty rooms? Also, a five star with double mattresses on queen frames... really??  [... read more] From here we get to the good... beautiful beach, beautiful/well maintained grounds, excellent food, great staff! We loved the French Village pool and the water park (daughters 5 years and 14 years). Sesame Street characters very accessible and interactive. Great entertainment. Transportation to and from airport efficient.