Our Verified Customer Rating 3.8

Our Verified Customer Rating 3.8

(106 Reviews)

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PaulMR  - 

Verified Purchaser

Nice Resort

We went to the Riu Bambu for the beginning of May. It is a medium sized resort in good condition. There were several a-la-cartes, but we found the buffet was the better place to go. Our group of 5 was made up of older adults, 34, 19 and a 7 year old. We all found the resort to be good. Kids entertainment was okay but did not seem to be to present through the day. It probably was more of a day care. The resort had small kid water parks and a much larger one at associated to the adjacent sister re [... read more]

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Anna  - 

Verified Purchaser

Riu Bambu

Hello ? It was my second time at Riu Bambu, amazing resort, very clean, the food was fresh and great variety to choose from. Shows for kids and adults every night, lots of fun. Everyone is very friendly and helpful....going back again ?✈️

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Private  - 

Verified Purchaser

Not recommended

Let me start by saying i've been to this hotel several time. This trip however was possibly the worst. The rooms are old, the fridge was leaking. Ants are everywhere in the rooms. I had to change two days in. Less ants however still the same. I cannot even describe how horrible the food was. All the meat and sea food products were all over cooked. Basically, it was the same food being served over and over and over again, for the full seven days that I was there. On the upside, the team working a [... read more]

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SHod  - 

Verified Purchaser

Lots of issues

Although picturesque setting there were so many issues!! no working room phones in any of our rooms (there were 14 of us) so when things went wrong you had to walk to front desk from very far away fan not working tv always fuzzy and not working at least half the time safe not working - and it took the front desk 4 hours to address it - leaving us unable to attend a group dinner (as our stuff we needed was locked in the safe) toilet broke they did not stock our room and when we went to  [... read more]

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Bob9  - 

Verified Purchaser

Needs some upgrades

Our family had 4 rooms, every one had various problems in rooms, no rooms had a working phone ,only answer was out of service, room overhead fans did not work or had to be repaired, in room fridges were not stocked daily had to get water at desk, our grandson had to get his room key replaced 4 times. Also he was sleeping and awoke to a large cockroach on his bed and saw another large one in hallway we have images to verify, and front desk did not address any of our concerns in a timely fashion.  [... read more]

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Gill  - 

Verified Purchaser

A great resort

Riu Bambu was a wonderful resort. The staff, the variety of food, and the entertainment was top notch. I would definitely return. The grounds are very well kept. The staff are very friendly and helpful.

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Mybellyhurts25  - 

Verified Purchaser

Will not return

Grounds were fine, roaches were in our room 2 nights out of our stay, service at the bar was amazing the first 2 days after that we pretty much had to beg for service an mind you, we were tipping at the bars and chatting up the bartenders best we could in spanish. Food was not good. On the third day our party of 13 people were all stuck on the toilet which was scary because we were afraid to eat the rest of the trip or just didnt have an appetite. Some of us took taxis off the resort to get kfc [... read more]

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Private  - 

Verified Purchaser

Don’t book

This resort is old. Couldn’t charge our phones unless the lights were on. Food was ok. The Sunwing rep was horrible. The shows were sometimes in appropriate for a younger crowd. Not enough loungers for people by the pools. And not enough pools.

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Private  - 

Verified Purchaser

Do not book

Worst resort I’ve been to! Food was terrible, artificial and processed. Omelet and scrambled eggs made with the artificial container eggs. Got food poisoning the first night off the bruschetta. Spoke to another couple and same happened to them off the same food. Resort not kept clean. Found female staff hiding in the washrooms, on their phones. Not a 5 star resort, 3 1/2 at best. Pool floors were always dirty, no one walking around to pick up cups or clean up. The only good thing was the rooms [... read more]

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Private  - 

Verified Purchaser

Amazing beach

Beach is unbelievable, best I've ever seen. Otherwise the hotel is definitely not 5 stars. 4 at most. A La Carte is not really worth the time, at all. Pretty much the same food all around except for the steakhouse. Rooms are ran down. We had a big party of 20 people across 5 rooms. All rooms were ran down. With that being said, they were NOT a disaster. Acceptable by our standards. Service was statsifactory with us, all issuess adressed in a tmely manner.

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Private  - 

Verified Purchaser

Riu Bambo Punta Cana

Had a good time at this resort Had a nice room very clean great shower always hot water my maid was lovely I was in building 09212 The grounds were very nice The Buffet was good Good selections of foods and breads and fruits like the Mexican E LACARTE THE BEST steak house was always hard to get into you no longer book for dinners anymore you have to line up first come first bases I GUESS it works better then they will not have NO SHOWS all the staff was very friendly At breakfast are waiters  [... read more]

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Private  - 

Verified Purchaser

RIU MAMBO

We vacationed from Jan17- 31 at the Riu Bambo We were in Building 0912 Nice room clean great maid always fresh towels lots of toilet paper could have used an extra blanket though The grounds are lovely well kept The breakfast crew were Fantastuc Jesus and the 3 others when I came into dining room He would get my Tea& Juice for me very Thankful to have friendly service made our holiday was glad to see them again for dinner at buffet We tried all the el cartes Liked the Mexican the best Hung out a [... read more]

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Private  - 

Verified Purchaser

Good resort

Could use pool renos broken tiles in the pools someone could cut their feet and ruin there vacations.staff was very good and friendly tour operators were informative. Place was clean restaurants were always full.Riu party was amazing.

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Private  - 

Verified Purchaser

Ok resort

The hotel was clean .Way too much walking to get around.nice pools.The food was not great.one of the restaurant s the food was too salty.the service could be better.drinks were good.Did not like the taste of their beer

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Vitalie82  - 

Verified Purchaser

So so

Our 6th time in Dominican Republic, and probably the worst resort we've been to. Lots of things not working, in rooms, showers by the pool and the beach, coffee machines and nobody bothers to fix anything. The swim up bar and pool bar disgusting, dirt and mold everywhere. Food variety it's the worst for the money you pay to stay at this resort. We've been to lower star resorts with much better variety, especially fruits.

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Khitheguy  - 

Verified Purchaser

Riu bambu review

the hotel was really good, food was good, pools, beach. Everything about it was lovely and likeable glad i booked to stay here. Would definitely recommend to friends and family looking to go to a resort in punta cana, Any of the riu resorts never disappoint!!

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Private  - 

Verified Purchaser

Nice resort!

Rooms need improvement, with a coat of paint and some updates. Friendly staff and overall good food. Would like to see some snacks by the pool. Nice cats. Overall good maintenance. TV was not so clear

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LB CLUE  - 

Verified Purchaser

Fun but room for improvement

The good stuff: the beach is absolutely beautiful. We travelled in June and there was no sea weed at all. It was so much nicer than Bavaro beach. The staff are super friendly and fun. The food was actually pretty decent for Dominican from my experience at a few resorts. Breakfast was awesome, lots of selection and the fruit was amazing. We really liked Kulinarium for dinner but the other ala carte restaurants were meh. Beds were comfortable and the room was fairly clean. Housekeeping made up our [... read more]

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Private  - 

Verified Purchaser

Just ok!

Resort was just ok. Old and needs work. The service, drinks and food were not the greatest. Beach was beautiful. Rooms were old and damp. Live entertainment was great, good party resort and you get what you pay for.

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Natalie1503  - 

Verified Purchaser

Absolutely loved everything!

We had gorgeous weather the fist 2 days. The beach had very little seaweed. Day 3 we had a day of rain so we went for a drive to BelleMare Mall. It wasn't a mall but rather a gift shop. Things were lovely but highly overpriced. We went to the BlueMaa on day 4. Much better stores. For the remainder we went to most Riu parties. Great entertainment every evenings. The beach had lots of seaweed and so we preferred the pool for the duration of our stay. Luis at the Laplaza bar as we [... read more]

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