Wonderful Resort!

The food, pool and beach was perfect for our family of 4. Jorge the actives leader was so much fun. The fish taco restaurant was amazing and all the staff were incredible. Special thanks to Axel, Jesus, Ramone, and so many more! We will be back next year.

Beautiful older resort - oceanfront rooms and a great location

We spent 10 days at the FA in early February, with our adult daughter and her boyfriend. This was our second time there, the first being nearly 20 years ago. This is a very nice, relatively large but compact resort that was built around 1960 and has been very well maintained. All rooms above about the 2nd floor have oceanfront views with balconies – gorgeous; the lower rooms have larger balconies that are good for families but their views may be blocked by trees or buildings. Opt for a room o [... read more]n the northern side (higher numbers), as they will give you a view too over Puerto Vallarta town. This is not a party resort (though access to the bars and clubs of Puerto Vallarta is easy) – more a place to chill out and relax. There is one large pool with a small shallow kiddie section and swim up bar, and an adult pool above the buffet building reserved for fiesta club members (those paying more for rooms on the top 3 floors). All pools are fairly shallow – not made for swimming laps. The beach is about the best in the old Hotel Zone, although when we were there, the ocean was unusually rough and no one was swimming. You can walk quite a ways both north and south along the beach. Food: The breakfast buffet is excellent and fiesta club members can sit on an outside terrace directly overlooking the ocean. Lunch is in the same buffet area (more limited choices), plus there is food in the snack bar near the pool, at the fiesta club adult pool, and at the seafood (La Cevichería) restaurant. For dinner, there are 4 restaurants – Italian (very good), Asian (very good but inside), Mexican (alright) and the new Azur restaurant for fiesta club members (very mixed reviews – we didn’t try it). There is also a café in the lobby, serving real espresso, cappuccino…, some fruit and pastries, and in the afternoon, soft ice cream. The wine is drinkable (better than most AI resorts) and alcohol is of good quality (idem). In the evening, a very pleasant bar right overlooking the ocean serves for fiesta club members with somewhat higher class alcohol and a bit of finger food, located above the Cevicheria restaurant. In addition, the large lobby bar serves all clients with a wide choice of drinks. Vegetarians and vegans: The resort makes a small effort to accommodate them in all restaurants and the waiters generally know the ingredients of all dishes. Vegetarians in search of protein will eat tons of cheese and eggs, while vegans will go without (or eat outside the resort). The Italian and Asian restaurants are best for them, although the Asian restaurant strangely does not have tofu and watch out for their Pad Thai without the meat – they use a fish-based sauce to flavor it. The Mexican restaurant has few black beans and they are cooked with lard (no veggie beans available). However, in the lunch Cevichería fish restaurant, they cooked for us good veggie quesadillas, fries and provided guacamole – none of which were on the menu. Staff were invariably great: efficient (including the front desk), fun to talk with – great workers. You should know that salaries are very low for most of these jobs and they often spend a good hour each way coming to work and going home after long days of work. Please tip generously – they deserve it. For me, the biggest advantage of this resort is its location. You are 100 to 150 pesos by taxi (/uber) from the center of town (maybe a 10-minute ride) and, if you walk 200 meters to the right down the street, you can catch public buses downtown (direction “centro” or, for only the romantic zone, “tunel”) for 10 pesos (use exact change). Across the street a bit to the right is the Plaza Caracol shopping center that caters to local Mexicans, with a large grocery store (Soriana) and a good selection of booze (much cheaper than in the airport duty free). Sunscreen there costs about half that in the FA store. Despite the overall quality of the FA, I’d urge everyone to get out – walk the Malecon over to the romantic zone, have a dinner or two out, visit the art galleries, listen to music in the evening, etc. Very good restaurants (all with some veggie options) include: Modest: Calmate (with excellent healthy options for vegetarians and vegans, plus for meat eaters). Moderate: La Traviata Italian restaurant (on top of an older hotel roof with great views of sunset) and Archie’s Wok right beside the pier. More expensive (reservations often necessary): Barcelona Tapas (great sunset views), Hacienda San Angel (beautiful, with mariachis), La Capella (gorgeous sunset views directly overlooking the main church and the ocean), Trio (quite limited veggie options), and Café des Artistes (maybe the top restaurant in town, with high prices).

Wonderful vacation at the Fiesta Americana!

We would like to thank all the employees for their kindness and hospitality. There are so many names to remember but some that stood out , Karla who booked our suppers from day to day, Rafael, Alejandro, Jorge, George, who waited on us from all the different restaurants. The food was excellent. Right up Martin at the front entrance who made sure our luggage went to our rooms and that our travels back to the airport was taken care of. This resort is definitely a 5 star resort. We definitely pla [... read more]n on returning and recommending it to anyone going to Puerto Vallarta, Mexico Sincerely William Brent and MaryAnn Sauter. Saskatchewan Canada

Fiesta Americana - Puerto Vallarta, Mexico - A 5 star Resort

Fiesta Americana is a 5 star all inclusive resort. From the moment we arrived, we were greeted warmly and with incredible caring. A squeaky fan in our room was fixed before we could even open our luggage! The entire staff - from those polishing the rails to make them always shine, ensuring our room was always cleaned and replenished, to those cleaning the Banos, working the bars, those that entertained us, danced with us, exercised with us, scheduled all our dinners, prepared and served our  [... read more]meals, we say a multitude of thanks! Each one of you made our stay memorable. Special thanks to Karla Mendez whose smile each day literally made our day! Her ability to schedule everyone’s dinner plans was outstanding. To David Alcaraz, Caesar and their team, we extend our sincere thanks for entertaining us and teaching us the great value and fun of exercise - on ground, in the pool and dancing! Thanks to Martin our concierge for his assistance with arranging our ride to the airport. The food, the restaurants, the snack bars, etc. were excellent. The staff were wonderful. Just to name a few, we want to thank Jose and his team at the Italian restaurant, Rafael, Sharon and Alejandro at the Buffet, Jorge and Leondes at the Asian restaurant, Emmanuel and crew at the Seafood restaurant and Antonia at the pool bar. Something else to note was the security. We always felt safe. Security was always discreetly present! We have traveled extensively and would highly recommend this all inclusive resort and we would rate it 5 star. We will return! Gracias! Art & Denise Dougherty and Brent & MaryAnn Sauter Saskatchewan, Canada

Fiesta Americana resort

Nice resort with comfortable and clean rooms. Due to the rooms close proximity to the pool and nightly entertainment the rooms can be a bit noisy if you are an early sleeper. The hotel is very close to the beach but I would not recommend this as a beach vacation as the water is very rough and getting in is very difficult due to the rocks washing down from the mountains. As it is now the rainy season the water is also very murky from the mountain run off. Selection of food is very good and tast [... read more]y.

Great Vacation

The resort is not too big, and the staff are very friendly. The location is close to downtown, and the beach is nice. The sunsets are amazing from the balcony and the service in the restaurants is great. All the staff were great but to mention a few there were Marijose, Danue, Kelly and Alejandra. We have dealt with Jarius at trip central on numerous vacations and he is knowledgeable and always follows through on his word.

What a great vacation

The staff are unbelievable,friendly,very courteous,helpful and accommodating.very clean,well looked after,obviously we like it,our third visit.We will be back... looking forward to our next visit with our family...our daughter was married here 2 yrs ago on the beach,gorgeous sunset wedding,great dinner,attentive staff the whole evening. Definatly recommend Fiesta Americana to all our friends....

Beautiful resort

Hi. Hotel was nice and it was clean. The beach was pretty to look at but the sand was horrible. It says beachfront but you have to walk a certain distance over rocks to get to the water. The food was good but I expected buffet for breakfast lunch and dinner it was only at breakfast. Lunch you had to do a la carte. Dinner it was outside buffet style but they seated you at tables with other families. I feel it's a little deceptive when they say all inclusive Buffet. Also I wasn't impressed at  [... read more]the coffee shop closes at 10 p.m. Hotel was clean, safe and the staff were very nice. Can't beat the weather

An amazing time!

This hotel is such a great place! We’ve found the one that everyone is always looking for when traveling. The one where you want to go back year after year. Every group or couple we talked to it was their 6th or 12th or 18th time here and that speaks volumes. Check in: literally took 2 minutes, although we booked club in aug and emailed asking for a 9th floor room to celebrate our 10th wedding anniversary we were put on the 7th. We weren’t going to let it ruin our stay so we dealt with i [... read more]t not the end of the world. Rooms: we were told that ours was old and tired, needing updates but it was just fine for us. The king was firm but we had good sleeps and it had lots of pillows. The bathroom was somewhat smaller and once you get two people getting ready it gets tight. The view is to die for and the balcony was huge! We had coffee every morning and watched the lights of pv every night out there. Pools: They are not freezing cold like mentioned, They are somewhat heated and very well maintained. Once you get in for a quick second it’s a small refreshing feeling then it’s like a bath tub. We watched maintenance replace any tile that was broken or missing unlike some reviews saying they are all broken everywhere. Not true. Pool bar was fantastic and service was the best we’ve had! Although I do worry about the lack of times people leave the pool all day if you know what I mean.... upstairs at the sonne club it was everything next level, service, drinks, food and smiles. Beatric took care of absolutely everything and I mean everything! This pool also had a hot tub on either side which was way too hot for us but lots of people were using it. Restaurants: We had the outdoor buffet style a couple times and it was great every time! It is shared seating if you’re a small couple but what better way to meet new folks. We had dinner at the Italian twice and the Chula vista outside area one night. Each place was amazing and the service was second to none. Breakfast every morning was outside at the veranda and is a must if you book club! Such a nice start to your day and once again service is top notch! We ordered room service a couple times and it is slow but to be expected, it was very good with lots of options. The food here is the best we’ve had at any all inclusive and they do the best to make everyone happy. Pool side they have cookouts with anything from fish to chicken or steak. A must is the fish tacos pool side, they were the best! 7th to 9th floor happy hour is a nice touch too as they had snacks like wings or finger food and drinks readily available with coffee or pastries in the mornings. Service: They must get a training seminar because we stayed at grand fiesta in Cabo and service there was incredible as well. Here though because it’s a smaller resort you get to interact more with the same group of staff. I really don’t like name dropping but these folks do one hell of a job from Arron in the veranda and 7th floor lounge to Raphael also at veranda and 9th floor lounge. Andreas at the pool bar was very welcoming, happy and such a good spirited guy. Oscar at the sonne club would never leave you hanging and they would bring you buckets of water or beer or both. Francisco, tip of the hat to you sir, you run a truly amazing resort! We will be back again!

Nice Resort

The Resort was very clean and beautifully decorated and arranged. The grounds were well maintained and kept very clean including the bathrooms. The room was very nice and the ocean view was fantastic. Dining areas were very nice and food very good with the exception of the Asian Restaurant. Entertainment at night was okay but limited. The employees were all very friendly, courteous and nice. Would like to have had a better liquor selection ie. Corona or Pacifico in all areas of Resort.

Average and Over Priced

Rooms were nothing special. Unlike most resorts, no liquor in the mini bar and only glasses of wine delivered to your room. Top shelf brands were not available at the bars. Grounds were clean. Virtually no evening entertainment, unless you count Bingo and a disc jockey in the main bar. We stayed 2 weeks. Not enough choice of restaurants. Meals were hit and miss. We dined 4 times at the Italian restaurant, service and food was good twice, the other 2 times were awful. Similar in the Asian rest [... read more]aurant. All staff were very pleasant and willing to give assistance. Room service was prompt but the menu was limited. For comparable cost, you can receive much better. However, many people we talked with have been returning to this resort for years.

Loved Staying Here!

We loved our week here. The food and drinks were delicious, a wide variety on the menus at the different restaurants at the resort. The grounds and rooms were clean and beautiful - the staff were so friendly! Awesome place. We would definitely come back!

Excellent service everywhere.

We got excellent service everywhere - hardworking and polite staff. Francesco (Italian rest.) made us laugh with a couple of really good jokes. Restaurans wee OK, buffet a bit better, barbecue outdoors even better, Mexican Fiesta evening was superb - food variety and prof. mariachi band. Good location: close to airport, city center/Malecon, felt safe to walk around. Beach OK, water gets deep quickly, though. Pool rather small. All rooms are ocean-view, large, clean, just a bit outdated but no [... read more] issues, all functional. Efficient check-in, check-out. At check-in our friends got their luggage in their room in two minutes, we got them in half an hour... no other issues, though.

Fantastic Experience!

Beautiful setting, lovely resort, relaxing, entertaining, fun, great food and service.. well worth the trip and money! Remember your covering and shirt after sunning and swimming. A towel draped around the neck or around the waist do not count - and not necessary as the towels are given and returned in the pool area. The lobby, elevator, restaurants and all non-pool/beach areas require decent dress for everyone. I appreciate the class and opportunity to dress nice for dinner and events.

Awesome resort!

We had an amazing stay at the Fiesta Americana while were there celebrating our 25th anniversary! The resort is smaller with more personalized care and attention. The staff were friendly and helpful. We loved the Mexican theme night out on the patio that included Mexican dancers and a mariachi band! We can't wait to come back again! The beach is nice and the food was above our expectations.

Quiet resort

The grounds were beautiful, the staff was very friendly. However the resort lacked activities & entertainment. Most resorts have shows every night as well as games or entertainment around the pool,this resort had none. Also there is only one small bar with entertainment only twice a week.

Great Resort, Fantastic Staff!

We just came back from two great weeks at Fiesta Americana. The food was fantastic and the staff amazing. We have stayed at a number of all inclusive in the Puerto Vallarta area and this has been the best customer service we have experienced. The staff always made sure we had everything we needed without being intrusive. From our morning experience with Cezar and Raphael on the ninth floor and breakfast patio to Hugo and Ignacio on to beach to Catalina and the rest of the towel booth staff, ever [... read more]yone was smiling, helpful and genuinely pleasant. We had great service as well from the staff capitains and of course the amazing chefs. Definitely planning on a return visit!

Great Two Weeks

We had a fabulous time at Fiesta Americana. Some highlights: - the hotel was clean and well equipped - the food was great with lots of selection - the staff were amazing and always willing to help and go that extra step to make sure we had a great stay

Second visit, there will be a third

We love this resort. Rooms are very clean, staff is exceptional and the location is excellent. Just keep in mind that if you go off peak season and the resort is quiet, they reduce buffet service to a couple of theme nights a week for dinner and closed for dinner otherwise. They do have a la carte restaurants but only 3 so it gets a bit stale.

Amazing services !

Excellent services, food was very good and fresh, first come first served a la carte restaurants with no line-ups , no complaints whatsoever on this resort. I will not hesitate to recommend this to all my friends !