Beautiful Place to Vacation

I cannot find anything negative to say at all the rooms are nice, the airconditioning is cold, as are the drinks. The food is really good here lots of things to do and the beach is beautiful. The staff at this resort can't be beat from the grounds people to the concierge and front desk staff are all amazing. Everyone goes out of their way to make your vacation a great one. The entertainment staff do an amazing job during the nightly shows. I have been to this resort now 5 times and will be [... read more] going back again as soon as i can.

Amazing Resort

Beautiful atmosphere, service was exceptional, room’s very clean.. always replenished fridge, etc.. Lots of huts and chairs around large pools.. all employees are so professional and friendly.. they go out of their way.. . Fabulous food selection at the buffet, never empty trays of food always replenished quickly.

Beautiful Resort

The grounds at Iberostar Costa Dorada are very nice and walkable ( we loved the Peacocks ) There was lots of palpalas and loungers terraced area, shaded areas at the beach ( pool loungers were taken early ) Lots of food choices at the buffet. The Beach BBQ was very good and they did Paella every day at the beach. The room was very comfortable and clean. Long beach walks and there was some garbage on the beach that was washed in but cleaned up every day. The activity crew and staff were aweso [... read more]me. No vendors on the property but a market nearby if you wanted souvenirs. Very nice lounge area for evening entertainment.

Iberostar PuertoPlata

Stayed at this resort from the 6-16 of April The resort had beautiful grounds well maintained The pool needs to be revamped needs new tiles and filter system The rooms were alright good air conditioning but a lot of humidity nothing dries in the room Fridge filled with beer and pop like the idea of no plastic in the room glass water bottle you fill yourself at water depos good water pressure and hot water great towel service Maids keep rooms very clean friendly staff everywhere Good Food everywh [... read more]ere in Buffet Restaurants Snackbar& Beach Lots of Activities Could Use bigger TV for sports I would rate this resort 7 out of 10

Good

Older but good resort needs work at pool area algae around the pool could use weekly power washing. Buffet area was good could use more a la carte restaurant, beach bbq was excellent. Night entertainment could use some changes same dancers every nite but different themes. Beach area lots of chairs. Staff was excellent lots of games.

Perfect Resort!

Lived up to it's name & reputation. The service was excellent and very professional. Friendly staff throughout and the housekeepers were very attentive. The optimal size - great beach with lots of shade, close to bar, lunch buffet & restrooms. Self-serve pop machine with ice dispenser at beach, with soccer nets and a volleyball area. The surf was gentle and sand was fine; there was some sargassum but only in a small area. Rooms were clean and in good repair, with both local electrical outlets an [... read more]d U.S./Canada plugs as well. Main buffet restaurant always stocked with plentiful choices, lots of fresh seafood with great selection of salad veggies, sweets, breads, and condiments. Next time we come to Puerto Plata we'll be looking here first!

Great value at this resort close to Airport and shopping

My granddaughter and I recently stayed at the Iberostar Waves Resort in Puerta Plata. All staff were very friendly; the front desk immediately saw to two of my concerns - I wanted a flatter pillow plus our room safe needed resetting. I am very particular about food. The food at the main and beach buffets was fantastic - I had made to order omelets in the morning and at night they put a steak or other meat on the grill for you if you wanted. There was also seafood, even smoked salmon in the [... read more] morning. I am lactose intolerant and they catered to people with food allergies. They had soy, almond and oat milk plus gluten free bread and low gluten bread. They even had a low sugar desert area. Deserts were five star and they often had a chocolate fountain with fruit kabobs for dipping. Three a la carte restaurants were very good. They cooked paella or seafood in a large caldron outside every day. I loved that. Plus they had a stage at the beach for beach night or excercising. I loved the hotel lobby and the adjoining large bar/coffee shop/seating area. There were shops to browse in plus a general/tourist store. The resort had a plaza with a huge fountain and seating at tables. It reminded me of the outdoor plazas in Europe and I am sure that the fountain was quite old. The bricks around the fountain looked quite old so maybe they moved the fountain from an old town. People played cards during the day and after supper listened or danced to the small band at the village plaza. There was a huge theatre with a show every night. There were lots of activities at the resort - from bingo, outdoor chess, ping pong, spa, gym plus the swimming pools. They even had a enclosed area for young children. We were there from March 10 to 17th and I picked Puerta Plata (instead of Punta Cana) to avoid the seaweed on the beaches. Unfortunately there was seaweed on the beach but there was always a fairly large beach area to get into the water. Water was warm. The resort felt like home and I am looking forward to going back to the Iberostar Waves resort next year.

Lovely Resort

We have been coming to this resort twice a year since 2018. It’s obvious we love the resort. The pool area and hallway areas are in need of some upgrades. The tiles in the hallways are old and many are discoloured. The outdoor walkways need a little repair to make them safer as they aren’t level and I have seen people with wheelchairs having challenges getting over when unlevel; just need some cement to join the unlevel walkways. Food and service is excellent and cooks and wait staff are ext [... read more]remely helpful and friendly. We are not fans of the à la carte restaurants and do not attend them anymore. The beach snack bar and the buffet restaurants are wonderful. Rooms are ok but need some brightening up. Bathroom showers tend to flood unless you take out the strainer plug entirely. Minibars need to include diet options for those that are diabetic or just cannot drink sugar drinks. They used to have them but our last 2 visits only had full sugar drinks and beer. We will return again in December as we have been advised that they are closing for 2 months to do major repairs and upgrades.

Very nice Resort

The resort was wonderful. The check in process was smooth and painless and we were shown to our room by a bellboy. The room itself was large and very spacious with a nice balcony overlooking palm trees. The mini bar was stocked daily with 4 cans of beer, 4 pop bottles and a can of sparkling water. On every floor there was a water fountain from where one could refill the water bottle kept in the room. Ice dispensers were readily accessible. The bathroom rain shower was fantastic and the bathroom  [... read more]was well stocked with plenty of towels and toiletries. The resort had a couple of swimming pools which were nicely laid out. The food was amazing with such a huge variety to satisfy even the pickiest eater. Best of all were the bars where you had to hardly wait for a cocktail to be served. In addition, no matter where you sat - out in the gazebo, in the lobby or the pool - there were always waiters circling around asking you if you needed a drink. Even on the beach, servers always came by asking if you needed a drink. Very convenient. We especially enjoyed the daily lunches that were cooked on the beach on an open fire. The paella that I had here on the beach was probably the tastiest paella that I've eaten. The specialty restaurants were nice although honestly one could get better food in the buffets. There was no shortage of lounge chairs on the beach - which was a pleasant surprise as this has been a beef of mine at other resorts, where you either had to wake up very early to grab a lounge chair or wait till someone left and you got their chair. The entertainment got to be monotonous as every day there were the same dancers albeit in different costumes. But the dance moves were all the same and after day 3, one lost all interest. During the karaoke session, the backing track volume levels were so high as to almost drown out the singers. Also the schedule laid out on the Iberostar app as well as displayed on the notice boards was seldom adhered to. As soon as "shaggy" had enough people around, he would begin the tournament. This was not fair to those that came in time for the tournament and were disappointed. Shaggy should exhibit more professional conduct and should be aware of the times posted so he can stick to the times and not to his own schedule. A dart tournament that was supposed to start at 11:30am was almost finished by 11:10am. Twice I landed up at the correct time only to find that the tournament had finished. Venues were also incorrectly labelled as "At the Beach" whereas in fact it was outside the Bohio bar and not the beach. The confusing this is that there was also a dartboard set up on the beach. Maybe once upon a time they used to have the dart tournament on the beach. The table tennis was not even mentioned anywhere yet there was supposedly a tournament held daily. Another resident told me this. At the archery tournament, I found that the bow was designed only for right handed folks whereas I am left handed. Hope the resort corrects this so laft handers can also enjoy some archery. But overall we had an amazing time and were glad we chose this resort. If I were to offer a few suggestions, they would be as follows: 1. If you advertise a time for an event, please stick to it. 2. During Karaoke evenings, ensure that the volume of the backing track is such so as to not drown out the singer's voice. 3. Have a few more coffee machines at the restaurants so we don't have to wait in a line up every time. 4. Have more variety in the entertainment, not the same dancers every day. For example a magic show, or diffent dancers, or impersonators or a musical show. When one sees the same old dancers every day, one loses interest.

Enjoyable resort

Enjoyed size of resort. Very clean. Nice room. Liked water stations. Enjoyed food. Hated the wine. Nice pool. Was windy so beach water was a little weedy. Friendly staff. Unfortunately I got sick o third night of stay which resulted in my being in bed for 30 hours. Then had to eat limited bland food and not drink for most of the rest of my stay. Two days later, my husband was also violently sick and spent the day in bed and couldn’t eat or drink much the rest of the trip with low energ [... read more]y. We didn’t get to partake of the Japanese or Italian restaurants due to illness

Great Resort

Great hotel and atmosphere. We also had great weather! Entertainment was really good and we always had great service! I would definitely recommend this hotel and location to future people who want to travel. It was worth the price!

Good place to visit

The staff at the resort were very friendly and helpful. The pool and beach areas were terrific with plenty of sun loungers for all. I was disappointed with the lack of food variety on the buffets especially at lunch time. The ala carte restaurants were good. I would recommend the resort, but with a stipulation about the lack of variety for the food.

Relaxing/Fun week at Waves Costa Dirada

Solid 4 Star resort. Excellent service from staff Kennedy, Carlos and Doulche. All 3 AlaCartes were very good. Pool was kept very clean, a bit cool but very refreshing. Bathrooms in rooms upgraded very nicely. Both buffets were also well stocked with great salad bars and hot foods. 7th time visiting this resort and will go back. One negative comment, the resort beach is nice but once u get to the public area’s there is garbage, plastic bottles etc everywhere.

The food though!

Loved our visit and were blown away with the variety of seafood everyday! The pool & beach were stunning. The rooms were very clean, fridge well stocked and the bed was so comfortable. We will definitely be staying here again. My only regret is to not try on that dress in the Boutique, it was stunning!

Great Vacation

Awsome Resort This was our 2nd visit to this resort and we will go again.Staff is very friendly and Resort is very clean..Drinks were great and shows were good too Japenese el-carte was great food and Show

Iberostar Puerto Plata

This hotel is not a modern unit. But I will say that the management does the best they can do in maintaining its integrity. For the most part the people that work here are very friendly and accommodating. The only problem that I can say I had which is normal almost everywhere that doesn’t have English as a first language is communication. Although it’s not their fault it does make for some difficulties at times. This I where people like Caroline and Gabriel in customer service shine. They truly  [... read more]come to the plate. Caroline helped us when our flight got cancelled to return to our rooms she even brought three other ladies from Burlington in because their hotel left them on their own. When you run into people like this who do more than your tour rep to help you. You have to say THANKS DEAR GIRL. I do recommend this place to young and young at heart. The food is great the grounds are beautiful hotel staff can’t be more helpful. There are plenty of activities if you choose to do them. Or there are plenty of lawn chairs if you do not. I never heard a anyone speaking bad about the hotel in the one week last year and two weeks this year and I’ll be back.

Good Hotel

everything about this hotel was great including food,drinks,rooms,location,and especialy the staff.This was our second time at theIberstar waves costa dorada andwe look forwaed to returning in the near future.,

Excellent Resort

This was our 13th visit to this Iberostar resort. Almost everything was excellent as usual. Only negative this trip was the huge amount of seaweed that landed on the beach about 8-10” deep and about 10-15’ deep along about 1/2km of the beach directly in front of the resort. We simply swam in a clear area but it made walking challenging. As well we both were sick from tuna steak at the buffet. My husband was ok within 34 hours but I am still feeling nauseous after most meals even though I am now  [... read more]home. First time ever happened to us at this resort. Room was excellent and the new wrist band key system is wonderful! No more demagnetized key cards to worry about!

Very good resort

The service,food,activities and bars,workers were all great . Beach was disappointing due to seaweed witch is seasonal but can still swim in ocean at different entry points. The concierge service was excellent Lucy attended to all our needs and more. Rosa the yoga ,Pilates ,Zumba teacher was excellent. Tavares and Mer our regular waiters were excellent and very attentive to all our needs and more. The water system was excellent with no worries re water. Our our room cleaning service was great [... read more] and did a great job every day. Julian the barman at the beach was excellent ,efficient,smiling and attentive to all our requests. We did not attend the pool only the ocean,always chairs available.

Beautiful Resort

My family of 6 stayed at the Iberostar Waves for 1 week in Nov. 2025. The grounds were impeccable, the food amazing and all staff was very pleasant. I stayed in a room closest to the evening entertainment, which was loud but didn't keep us awake at all. I would definitely recommend this resort.