Great Resort

Room was clean, gardens spotlessly maintained. Enjoyed the pool areas, they were never over crowded and no line up at pool bars. The food was good, but not a great selection and variety. Only one buffet and one a' la carte. Food was a lot better at the a' la carte. No sea swimming. We got a good deal and would return if we got another good deal. Would not pay a high price for this all inclusive.

Great resort

It was very clean, beautiful grounds, room was awesome. Maid service was fantastic front desk amazing people very helpful. the only thing I would suggest is maybe more selection at the buffet and a the alacart sugn up was a little ridiculous. But all in all good resort .

Holiday inn resort

Very windy thought bar frig came stocked Not , plays the same music over and over food not the greatest elevator broke down the day we arrived entertainment very good except for the wind should look into some kind of walls the could put up when its windy

Disappointed

The food selection was very poor. The one pool was very dirty There really was no WOW at the resort at all. There was only one restaurant which was at the beach for dinner a la carte which was very cold and windy all the time. The selection for dinner was very poor The food at the buffet a lot of it tasted like dish soap as if the pans had not been rinsed. The front counter staff could not answer any questions of where/what to do in town

Good value for your money

The hotel grounds were immaculate. The staff was very friendly and outgoing and very helpful. The room was nothing fancy but it was always clean. Overall, a very positive experience for my 14-year-old daughter and myself, as well as my parents.

Clean no frill resort

Holiday inn is very adequate. Do not expect luxury. The rooms are clean, the view is not a sea view, it is peek a boo, but the gardens are very nice. The food is adequate, again not great. You must sign up for the one restaurant each day. The buffet is cold and not very good. The hotel is set quite far back from the sea, so no being rocked to sleep with the sound of the waves.

Quaint and Relaxing

Firstly, the transfer to the resort was prompt and smooth. There was no heavy push to sell. Yahoo! We were warmly welcomed by the resorts bell hops and front counter staff. The overview given, of the amenities, was both clear and helpful. Our room was simply appointed but clean. A lightbulb was burnt out, over the washstand and our toilet loved to continue to run. ( It seemed strange to me that that would not have been dealt with! In such an arid area as this) However, a simple flick of the pl [... read more]unger would end the wasting of precious agua. Room service was excellent! The maids greeted us warmly and kept the room tidy and spotless. The food at the resort was good. The buffet offered much choice, especially at breakfast. That is when we ate. It was somewhat of a necessity to dine there early, as it was where you had to make reservations for dining at the sole a la carte venue. The waiters, at all of the locations were friendly and their service was outstanding. Two of the standouts for us were; Sotchitl and Dolce. These two went out of their ways to make your dining experience pleasurable. Unfortunately, I cannot say the same about the entertainment staff. The shows were put on by a minimal crew. The dancers were excellent, but the announcer was brash and repetitive, as were the pools entertainment staff. The same routines were boisterously blared out day after day. The music was annoyingly loud as were the staff’s comments shouted out. Not impressed! The resort’s beachfront was kept clean. Although the water was not swim able, due to dangerous undertows, the beach offered miles of walking pleasure. I witnessed a baby turtle’s struggle to get to the water’s edge and several marine displays. We were given shows by: whales , dolphins and sea lions. Frigate birds and pelicans dove into schools of bait fish. Osprey , egrets and gulls frequented the nearby estuary. At the boca ,or mouth , of the estuary local fishermen cast their nets, with great success! They caught several bait fish and quite a few larger fish. The smallest of these were offered up to people casting nearby. We rode the “chicken buses” into both nearby San Jose and the further Cabos San Lucas. Local inhabitants were accommodating, helpful and friendly. San Jose was only a 20 minute walk from the resort. The town is filled with high end art shops and good eateries. The pace here was more laid back than at the frenetic Cabo. Cabo was a typical hawkers paradise. It seemed that everyone there was on the make. The hard sell there was prevalent. Not my style! All in all, we had a relaxing , rejuvenating stay at a very reasonable price.

Great Value

Stayed at the Holiday Inn Resort in from November 13 through the 20 on a last minute trip. I was very happy with the resort in general. It is a smaller resort that is very well maintained as far as the grounds and the rooms are concerned. I found the layout of the resort to be nice and easy to get around. The food was good. The buffet was fairly small but all of the food replenished and was kept fresh during mealtimes. Personally, I would have preferred more raw items on the salad bar like [... read more] beans or legumes but I am being picky. The staff was extremely attentive and very friendly. It is a fairly quiet place but that suited me. I also enjoyed the proximity to the bird estuary for walks next door and was lucky enough to catch the turtle hatching on the property. Another plus was the resort was within walking distance to downtown San Jose Del Cabo. It is a nice town and recommend going out to the Artwalk on Thursday evenings.

Very nice clean resort

Very nice hotel/resort layout! Short walk to all areas ie pools, restaurants and lobby. Would have liked more variety at the buffet restaurant ----- ie ice cream, yogurt and more fruit at lunch and supper time. Cappucinos and regular coffees were really good! Staff were very friendly and helpful. Definitely good value for the price we paid.

Nice resort friendly staff

Hotel was clean and nice friendly staff. Only had 2 restaurants to choose from so alittle limited for 7 nights. Lots of beach front but unfortunately the time we were there you couldn’t swim in the ocean due to the tide

Excellent family resort

Excellent choice for holiday with our grand children. Their first experience with a Mexican vacation. This location is almost perfect, the beach is gorgeous and the hotel is a short walk to San Jose del Cabo. The pools were clean and inviting. Staff were excellent and made us feel welcome right away. All inclusive was a great idea to introduce the grand children to various culinary delights. No kidding, there were new foods in the buffet every day. We are accustomed to shortages in Cuba but t [... read more]hat never happened here. In front of the hotel,There are horse stables offering riding experiences for all levels of riders. Our grand children had their first horse rides and were very happy. The Swim with Dolphins area is a short drive from the Holiday Inn and was a fun morning for all. We do recommend the Holiday Inn for a family vacation in Mexico. This area is very safe compared to some other Mexican destinations.

Wonderful vacation!

Holiday Inn Hotel and Reaort was a wonderful place to stay. The facility was well kept and clean. Our room was always tidied and fresh for when we returned from a day of relaxing by the pools or exploring the area. Staff were always friendly and extremely helpful with all inquiries. The food and drink selection was vast and delicious. More options then I could try! Thanks for having us at your resort, we will be back soon.

Wouldn't recommend

If you're looking for a 1.. maybe 2 star resort this might peak your interest... We have been travelling to Mexico every year for the last six years now and I have never been to an all inclusive resort where they don't have resort staff walking around the pools offering drinks. There was one bartender at the Dolphin pool bar (Kids pool) who was incredible (Orlando - Personable, friendly and great drinks). Other than that the other bars weren't very good experiences and made different drinks t [... read more]hen what was asked for. The a la carte restaurant was not very good and the "Catch of the day" was quite fishy smelling and not fresh (Ourselves and a few other couples left after dinner to the buffet). Not to mention it is quite cool and windy at night and they don't have portable propane heaters on that patio, only the buffet dining area (which is quite far away from the water so already warmer...) Didn't make for a nice experience when everyone is wearing winter coats and/or blankets at dinner. The buffet is minimal and doesn't have many options especially if you have young kids who don't eat spicy foods or those with lots of sauces. You can however, request a pizza, hot dog, or fries for them (Or unless you want them to eat the fruit loops that are put out for them for dinner...). There were no fresh veggies other than lettuce. However, the morning omelette women were excellent and the omelettes and fried eggs were always great! The fish tacos, pizza, salad, and nachos available at lunch time at the restaurant by the ocean were very good! The rooms are good enough if you're just going to sleep in it as they are very outdated, our toilet leaked and the sink backed up when brushing teeth. (We did notify the front desk of the problem and the staff wasn't helpful as they either couldn't understand what we were saying or pretended not to). We did have a fridge, but they don't stock them with anything. In fact, they aren't even plugged in. We were "Upgraded" to an ocean view room on arrival because they were over capacity for the one we had booked... which is nice and all but not when there is no elevator and you have to pack your stroller up and down 3 flights of stairs with your baby to get to your room on the top floor. (Again we mentioned this to the front desk and they said they didn't have any available ground floor rooms). Is it common to not get face clothes? Again.. I have never stayed in a hotel that didn't provide those. The pools are very cool and not used as much as the pools usually are when you go to Mexico... By our 5th day they had finally increased the temperature in the activity pool but the kids pool is pretty cold. If you're one who likes entertainment this isn't a resort you would enjoy as the entertainment is very minimal. No dinner&show combos nightly like your typical all inclusive resort. No indoor to hold shows like this it seemed.. everything was outside. The thing we did enjoy was the sunshine&blue sky! If you're looking to book an all inclusive it is definitely worth spending a little more to get yourself to a different resort.

Very nice resort with friendly staff.

We just go back from a wonderful week at the Holiday Inn Resort Los Cabos. This is our second time at the resort and we will go back again next year. The rooms are very clean, the food was good and the location is perfect. San Jose del Cabo is a half hour drive north of Cabo San Luscas, in a very quiet and safe area. It took only 20 minutes to get there from the airport, a real bonus. The town square is full of lively restaurants with nightly music. On Thursdays they have an Art Walk which start [... read more]s at 5pm and goes until 10 pm. Well worth the 20 minute walk from the hotel. The beach provides miles of walking, although not safe for swimming due to strong riptides. The grounds are well maintained and there are plenty of loungers to be found. We even saw whale spouts and flukes from the beach.

Really loved the resort

The resort was amazing. The pool swim up bar's were very convenient. The staff and how clean they kept the place was impressive. The staff was so friendly. They would help you with anything needed. I'd definitely go back.

A clean lovely resort

A nice friendly clean enjoyable resort . Family friendly with a kids pool , adult pool and swim up bar. The garden view rooms overlooked the pool areas and each had a hamock and own table and chairs. The staff was helpful and friendly.

Lovely resort

Hotel was clean, staff was friendly, and very helpful. It is convenient to bus transportation. I would give it a nine out of ten. The beds were comfortable, food was good, entertainment well done, It could use another elevator.

Friendly Staff

We booked this trip last minute with the primary goal of escaping the cold and wet of coastal BC. We were certainly not disappointed. The grounds were easy to navigate and the staff was incredibly friendly and helpful. The rooms were very clean and the partial ocean view that we booked gave us a great view of the grounds and beach. The food was decent, with a good variety. We LOVED the fish tacos. If you do get sick of the food, town is not too far, with lots of additional options. Overall a gre [... read more]at experience and would definitely recommend to friends and family :)

Ok for a short stay

Positive side : Extremely clean facility, very nice landscaping, personnel friendly trying hard to please every one. enjoyed the "adult only " pool, the other 2 pools are very noisy. Negative : the food is below average , with the exception of the fish tacos. Menu is monotonous, had to wait one hour to check in because room was not ready, some of front desk personnel needs more training , poor wi fi.

Excellent value resort

Hotel is a low rise complex with a variety of pools to suit all tastes. Excellent for families and children. Rooms were clean and spacious and the staff were happy and smiled all the time. The grounds were dotted with many gardens tastefully planted with desert plants and flowers. The beach is stunning but the currents make unsuitable for swimming.