Amazing resort and great staff will definitely return

Beautiful resort friendly staff lots of great food and very clean will definitely return there was no shortages on anything cannot wait to return the snack bar had always lots to choose from buffet lots of selection and la carts are amazing if you visit Cuba make this your first choice

Dated resort

This hotel needs some upgrade elevators not working and washrooms at pool and lobby inop needs attention. Food good but was cold on buffett . Worker very happy and pleasant . Hotel 28 years old needs updated

Needs update

The washrooms at the pool seldom worked the ones in the lobby also. Elevator not working, food on buffet was cold always,alacarte restaurant was good, Hotel needs complete freshen up it’s dated.People we’re very good and polite. Good service all around

It’s a 2 star resort not 4 star

This hotel is not a 4 star. It’s a 2 star. Elevators never worked. Have to use stairs. 10 minutes walk to the beach..If you need the bathroom when you are at the beach you have to walk 6 minutes to pool bathroom which is never working. So you have to go to the lobby washroom which is always broken and never any toilet paper. The hotel has no one to supervise cleaning in the building . The bathtub in the bedroom is disgusting. Food in buffet are always cold. To get the bus 10 minutes walk. If you [... read more] have a mobility problem don’t go there. Not worth the money. Hotel needs total renovation.

Nice resort

I have to start with saying that Cuba is going thru some hard times and unfortunately it shows. I have been to this resort many times in the past and I have to be honest, I have seen a decline in the place. It is in desperate need of an up date. The grounds are beautiful but the rooms need a lot of work. in the many times that we have been to this resort, this was a bit of a disappointment. Again, I have to reiterate that Cuba is falling on hard times so this is not in any way the fault of  [... read more]theirs. The people that work there are the most nicest safest people you will ever want to meet. For all that they are going thru you would never tell. They are still so very friendly, loving and safest to be around. Love the Cuban people

10 times to Cuba, worst food by far

The positive reviews about the food have to be fake. I've been to Cuba 10 times, different resort every time. Not a picky eater at all but the food here was by far the worst. This is a 2.5 star resort. The staff is amazing, beach is amazing, resort is kind of old but everything works fine, decent wifi. But man the food is atrocious. Have a huge breakfast because lunch and dinner is not edible.

Horrible experience

I’ve been to Cuba over 15 times, and this is by far the worst resort I’ve ever stayed at. I strongly recommend not going here. The food was horrendous, and there were cockroaches throughout the resort. I will definitely return to Cuba, but I would never come back to this resort. An absolutely horrible experience.

Melia las antilas

This hotel is located in the best area of Varadero, Cuba. Everything is excellent, and all the staff are very polite and friendly, but unfortunately, the food quality is poor and quite unbearable.This hotel is located in the best area of Varadero, Cuba. Everything is excellent, and all the staff are very polite and friendly, but unfortunately, the food quality is poor and quite unbearable.

Needs a big makeover !

Beach is awesome ! but the rest leaves a lot to be desired, For three days no working elevator so up the stairs to the fifth floor ! No vodka and very low end rum. The bathtub was completely stained with what I don't know. This used to be a nice place, but now it;s been abandoned and neglected !

Unfortunately disappointing

Beach is very good. In the afternoon you have a beach to yourself! Beautiful! Beach chairs beyond dirty. I don’t understand why! They have staff and water! Pool chair are new. Towel new/microfibre ! Very good. Pool was dissent. Not crowded. Food was ok. Real eggs and pancakes, fruit, in the morning, simple lunch. and dinner fish on grill couple of times, shrimps on grill one night and chicken was most often. Salat choices very simple. Same with deserts. But it is all unde [... read more]rstandable, it is Cuba. Room were the most disappointing, actually bathroom. It was broken, scratched, broken doors, like a correctional institution. It made me feel very uncomfortable. Sun-wing needs to check where they send customers. Lobby was stuffy, no air circulation. They made effort to have nice live music every evening and shows at night. We payed $1000 with luggage, Sun Wing charged extra for luggage. Not worth it. It is supposed to be around $800 for quality.

Pictures are very deceiving

First of all I have to acknowledge how beautiful the beach was. That was certainly the highlight of the trip for sure. Clear water white sands; it was just beautiful. We spent hours down at the beach. Ok now the hotel itself. It’s very old and probably should be torn down and a new one built. The paint was peeling and everywhere you looked it was very dirty. The rooms were very basic which was fine but the bed was very uncomfortable and I could feel the springs in my back The bathroom was very [... read more] run down. The door didn’t shut as the frame isn’t aligned properly anymore. The bathtub is stained and dirty looking. Anytime the person above would shower you could hear the dripping on the metal ceiling above. Eventually it would drip down into our tub. It wasn’t just our tub it was all the rooms our friends stayed in as well. They were all the same. Multiple times the hotel was without water. Sometimes in the middle of a shower. The walk to our hotel room faced the back where they must have kept all the garbage so it smelled horrible and there was constant sounds of trucks pulling in and out. It made the walk to and from the room nauseating. The pool was in need of desperate repair as all the tiles are coming off the bottom. When you would walk they would come off and float to the surface. The other half of the pool was closed and empty for multiple days so the only option was the shallow pool. It was warm as bath water and not refreshing, with no shade at all. The chairs around the pool were set up in a place where they had the sewer vents so there was a constant smell of sewer most likely when toilets were flushed. The food available was bare minimum and very little selection. I found myself eating the same things everyday. We were so excited to see chicken nuggets the day before we left. Not very good ones but excited to see something different for once. I know the food in Cuba isn’t the greatest but this was terrible. Although, the restaurants we had to reserve were lovely and the service was great. We enjoyed the Romantica and the Peperone. There were a lot of locals at the hotel on the weekend and staff seemed to cater to them. We were all identified by the colour of our bracelets so they knew where we were from. Canadians were orange, Russians were turquoise, Cubans were blue. We were constantly left waiting or ignored when trying to order drinks at the bar or coffee in the morning. The beach bar was completely different. The bartenders were always nice and accommodating. I was disappointed in the drink selection. Very minimal. The beer was really good though. The smoothy bar that was on the website with this amazing menu was nothing other than a lady in hut with some guava and if you were lucky maybe a mango or a pineapple depending on the day. They were served warm. So was not refreshing at all. The evening snack bar available at night was nothing other than bread with very thin cheese which we waited over 30 minutes for 1 night. I do have a few photos of conditions and a video of the shower. The photos online definitely paint a different picture and are very misleading as to the actual experience itself. It definitely makes me appreciate Canada so much more and I couldn’t wait to come home. We also did our homework and looked at the ratings and read the reviews. But I think all the locals must review the hotel. There was one person who did stand out and went above and beyond. He was the little waiter who was also a magician. He was a delight to be around and we always tried to sit in his section.

Nice resort

The pool And beach were very nice. Disappointed that the elevator was out of service during our stay. Upon registration asked about an accessible room due to recent knee surgery and was told they had no accessible rooms. That should be noted in their advertisements.

Melia Las Antillas

The Resort is older and it needs updating, the staff are all awesome and make the best with limited resources. The room was cleaned when required the maid was good at giving us what we needed. The pool was ok it could also use some updating. The Beach is why we came here it was amazing, easy to swim in soft white sand . The weather was 34c everyday and we had no rain.

An Exceptional Experience Every Time – Another Perfect Stay!

This was our 7th time visiting this incredible all-inclusive resort in Cuba, and once again, it did not disappoint. From the moment we arrived, we were greeted with warmth and professionalism. The staff here is simply amazing – always polite, attentive, and eager to ensure that every aspect of your stay is perfect. The resort’s service was top-notch as always, but this time, we especially noticed how much attention was given to the little details that made our vacation extra special. The food [... read more] was absolutely delicious, offering a wide variety of options that catered to all tastes – from fresh seafood to indulgent desserts, everything was always flavorful and perfectly prepared. Our room was spectacular – spacious, beautifully decorated, and spotlessly clean. We loved the comfort and elegance that made it feel like a true retreat. And of course, the beach! The stunning, pristine shoreline and crystal-clear water were the highlights of our days. It was so peaceful and relaxing, perfect for unwinding and enjoying the sun. Overall, this resort continues to exceed our expectations. The blend of excellent service, amazing food, and beautiful surroundings is unparalleled. We are already looking forward to our next visit! Thank you Melia Las Antillas's Team!

Lovely resort

We upgraded to Elite and were on the fifth floor with an ocean view. Our room was very clean, spacious and everything was in working order. Our floor had access to a room that provided a variety of food and beverages from 7 am to 7 pm. The girls that worked there were so very friendly and helpful. The rest of the hotel was well laid out and the grounds were beautiful. There were no food issues as we expected there to be some so we were very pleased. There was no bacon but they did have ham, and  [... read more]the omelettes were good. If you were looking for a delicious barbecue burger, Norberto made them daily by the beach. The beach was why we came and it was absolutely beautiful! The staff went above and beyond to please us and had a special cocktail party for the Canadians.

Relaxing , good food

Some rooms not used , hotel was not at full capacity. Food was plentiful and drinks were good . Staff is friendly and rooms were clean . We did move from the first room as it was very run down and musty but second room was good

Older Resort in need of refurbishing, but clean, friendly and definetly client oriented.

The hotel is as advertised. Older and has a few bumps and bruises. It is clean and has all the convinces that I would expect from a resort. The check-in process was very efficient. My room was on the main floor in the hotel section. The main floor was on the 2nd level. With lobby and bar. The restaurants were on the 1st with the entrance to the pool and grounds. The rooms are great, the bathroom tired but clean and in working order, hot water for showering and the towels functionable but worn.  [... read more]I asked and received extra water and beer in the fridge as needed. The lobby bar and staff were wonderful, with nightly entertainment with a solo piano player, and solo singer with a guitar. The coffee's and rum were the best. The dining was adequate with the buffet having the best choice of food. I enjoyed the rice and beans with grilled fish. There was roast meat every day: pork, chicken or turkey. There were vegetables but the broccoli, carrots cauliflower were not fresh. Roast Pumkin and squash was the better choice. Eggs and omelettes, cereal, pancakes fresh bread and buns daily. Sorry no bacon. The ala cartes were not the best, food wise. The pool area was great with new loungers on the deck. The pool did have missing tiles, but was easy access and clean. The water was cool but comfortable. THE ONLY COMPLAINT WAS THE DAILY LOUD AND HEAD BANGING PARTY MUSIC. After several attempts to have them play a better choice was useless. The beach was the best. Wide, clean and great for walking but it was red flag days when I was there. December 12-17, 2024

Beautiful staff, beautiful country!

We booked for a last minute 4 day get away and had never been to this resort before. The rating was 4.5 and the reviews proved to be correct ie. not a 4.5 that we are used to, but closer to a 4 or even a bit lower only because of the age of resort. The most important thing for us is that the facility is clean and it definitely was. It was older and some parts of the room(6301-would recommend btw), were well worn, however this part of the hotel was very central to the pool, beach and the dini [... read more]ng areas and quite honestly the front lobby. Loved the location of our room. Cuba is going through a crisis now(all the workers had 2-3 hours of electricity each day at their homes and lucky to have water). The staff were all incredible...everyone we encountered we polite, accommodating and were there to ensure your stay was pleasant. We knew the food shortages going on due to supply issues so we arrived with our eyes wide open. The resort had no wine for a few days, but some arrived after day 2. You will not get name brand expensive liquor here, and if you like a lean mean mohito, you will need to visit Juan by the pool bar. This was the only place I could get soda was as well. The expressos and americanos at the main lobby were incredible. Night life was good and good events planned throughout the day. Cuban day was my favourite with authentic food being served. St. Patricks day was fun and we were happy we brought some fun stuff to share with the staff. We tipped alot and this was soooo appreciated. We normally come back from an all inclusive weighing 10 lbs more(lol), from eating so much, however, this time we ate in moderation as there weren't a whole bunch of food selections. Desserts were limited but the ice cream they had was good! Good fruit throughout the day and options to have fried eggs, omelettes, chicken, pork or beef cooked in front of you, were all available. Missed seeing the flowers on the grounds as they lacked the availability of water and the grounds were very dry. Robyn at Trip Central did a great job preparing us for our trip. Not too impressed with Sunwing making us wait one hour on the plane before departure from Toronto and then when we arrived, over an hour on the bus and they were still waiting for 3 more flights to arrive. We decided with another couple to get a taxi (cost $40 US) total and I know we arrived at least 1.5 hours before everyone else!

Great Stay

Perfect vacation. Lots of good food. Beach was great and night shows were good. Service was excellent. The grounds were beautiful. Lots of lounge chairs around the pool and the beach so didn't have to get up early to get one.

Not a 4 star hotel

My partner and I decided last minute to find a resort with a beautiful beach and the Melia Las Antilles did not disappoint. It was one of the most beautiful beaches we have spent time on. As for the property itself the overall quality and experience was disappointing. Our room was underwhelming, very tired, and required a great deal of work. The tub and shower was unbelievably small and rusted , it needed a paint job and the musty smell was a continual issue. Our room key did not work on 7 separ [... read more]ate occasions which required a trip to the front desk lobby. The staff at the front desk were not always friendly and accommodating. We know not to expect much from the food in Cuba but the lineups for breakfast to get eggs was unacceptable and poorly organized and laid out. Roberto the restaurant manager who greeted people every day was lovely, approachable and very apologetic. As for the drink selection… over the week we were at our all inclusive, on the first day they ran out of vodka, second day white wine and third day champagne to be followed with a day of no dark rum. This was extremely disappointing and does not reflect what one would expect from an all inclusive. One redeeming factor was the lobby bar which consistently offered us fabulous service and fabulous cappuccinos. Another redeeming quality was the entertainment. They made a conscious effort to provide variety and engaging entertainment. Although the beach was amazing for the many reasons listed above we will not be returning to this resort.