An average cuban government 1.5 star hotel

A great coffee bar. Buffet was sup standard. The indoor buffet has been closed for years, so it has the outdoor one open and it is subject to birds sharing your food, wet weather and strong winds. Pipes draining in the lobby and the maids working 24 hrs to mop the puddles. Over all I found my room clean. Only one out of four elevators working. My aggressive maid entering my room asking for gifts while I stepping into the shower, ok if she want to wash my back. Oh, the gift was a rechargeable lig [... read more]ht bulb i bring to hand out.i would only recommend this hotel for the low low price, great for people looking yo travel through cuba on their bikes.

Wonderful Stay with World-Class Beaches

This may be a three-star hotel, but it truly exceeds expectations. The rooms are a little outdated, but they are kept spotlessly clean, with lots of hot water and great shower pressure. The grounds are immaculate and very well maintained, and it’s clear that upgrades are actively being done throughout the property. The food has been plentiful and flavorful, and the service is absolutely outstanding—staff consistently go above and beyond and make you feel genuinely welcome. A special mentio [... read more]n to the coffee bar: the cappuccino is to die for! And the beaches—simply stunning. Some of the best beaches in the world, with crystal-clear water and soft white sand. Excellent value for Cuba

Hotel Bella Costa

The Beach and the weather are amazing. The Staff are the Best you will find anywhere!! "Iberostar" knew they were leaving the Hotel and did not put any money or resources into the Hotel for the last year, leaving the Resort in disrepair! The Resort is tirelessly working on repairs and filling Staff positions and the Staff are doing their best with what the have! We have been going to this Resort for 9 years, they are Family to us but, they need resources to get a handle on the Mosquitos, ,sand [... read more] fleas and biting little bugs as well as doors on the Food areas to keep the Birds out! WE LOVE the BELLA COSTA no matter who runs it! We will be back but maybe not next year :(

Just what we needed!!!

A big shout out to agent Jim O'Neil for his valued support and kindness throughout the booking process. We enjoyed our entire Bella Costa vacation April 2025. As repeat guests to the Bella Costa, we look forward to every visit to this "home away from home" resort. The Bella Costa staff are absolutely wonderful: from guest services reps to dining/bar servers, gardeners to guest room housekeepers, maintenance staff to beach life guards. Everyone working at Bella Costa is amazing. We are heartf [... read more]elt grateful to Guest Services Reps Ana Laura and Dayagne for providing special care to us, as returning Guests. Carey from housekeeping is truly a gem. We look forward to future visits to Bella Costa - our beloved "home away from home".

Amazing 2 week stay

We can not find anything wrong with this resort as it was our 19th time going there. They have made it more accessible for people with disabilities. I really hope they make some of the rooms as in bathrooms more accessible for disability people example walk in showers. We took my shower stool with us and it worked. I know people say there is no food in Cuba well we totally disagree with that statement. There is so much great food you can’t go hungry or if you do you are too fussy. Can’t wait f [... read more]or next year.

I had a great week long stay here

The only thing I was very disappointed with at this resort was the bathrooms. The rooms had decent washroom facilities but around pool, bars, and lobby they were terrible. No locks on doors, no toilet seats, constantly out of toilet paper and paper towels to dry hands, hand blowers rarely worked and hand soap missing. Very unhygienic. Resort could use some renovations to make it safe for guests with mobility issues. Also could use a painting on the outside.

Fantastic Resort!!

We have been going to the same resort now for 15 years and this was the best week ever. First time back since Covid and there has been many changes at the resort. It is more accessible for disable people as they have put in ramps. The grounds have been renovated and looks amazing. The workers are amazing and very helpful. As for food there was lots and a great variety to choose from. Looking forward to going back next year.

Fantastic Resort!!

We have been going to the same resort now for 15 years and this was the best week ever. First time back since Covid and there has been many changes at the resort. It is more accessible for disable people as they have put in ramps. The grounds have been renovated and looks amazing. The workers are amazing and very helpful. As for food there was lots and a great variety to choose from. Looking forward to going back next year.

We had a good time! but...

Our family had a good time at this resort however a few things were surprising. Our first impression was walking into our room and being very disappointed in the cleanliness. I found dust and grime on the lamps that couldn't have been cleaned in months . The bedsheets and towels were stained . I'm sure they were washed but dingy and stained sheets leave a poor impression. Cuba is experiencing shortages but hot water and soap are still available to the cleaning staff. Some of the staff were exc [... read more]eptional and friendly. Johnathon was awesome! Yes, some pop/juice/vodka was unavailable but it certainly gave me an opportunity to try something else. The bathrooms by the pool were dirty -I never saw anyone go in to clean them - must have been night fairies.... The food was always good at the buffet , a lot of carbs- pasta , rice, potato and bread. The Italian ala carte was excellent . The pool was great , my grandson loved the foam party on Sunday! too bad some fool ( an adult) had a blowup boat with oars in the middle of the kids having fun. Most days the music was at an acceptable level but one day it was beyond loud ! for 14 hours straight! When the entertainment staff tried to speak they yelled into the microphone in order to be heard and in fact blew a whistle into the microphone during an exercise session. Also on that same day the "DJ" played some rap crap with "f" bombs and other inappropriate words . I marched straight over and told them to stop that music -there were young families everywhere and the idiot thought those songs were acceptable?? When we had to leave , there was no trip book to refer to as far as when our bus would be picking us up from the hotel - it is something I would recommend and have seen done at other hotels. Also there is no place to shower after you've left your room but still have to wait for a later flight . It would be nice to have a designated room or bathroom to use . If going to this hotel - go prepared . bring your own pillow cases - I did and I'm glad. Bring raid for the rooms - I always do. Bring snacks .

Fun in the Sun!

This is my third time at the Bella Costa. The resort just celebrated its 30th Anniversary, so yes, it is outdated. This was the first time I brought my mom to Cuba, I was a little disappointed with our bungalow as we looked out into a building with no view but my mom was content. There was plenty of water bottles, hot water to shower and clean towels daily. The bed was soft, bring a fitted sheet as there was none if it’s a necessity to you. We did not experience any food shortages and there wa [... read more]s plenty of food. The drinks were not fancy as it depended on the day and if there was mix available. The staff are very friendly and work very hard. Joanna will serve your cappuccino or coffee with a beautiful smile. Hanoi will make you a drink and do his best to make you smile. While visiting the most incredible beach in the world Omar (the gardener) will make you a cricket or hat from the leaves. And the entertainment crew is the best! It’s only a short ride on the hop on hop off bus into town. Enjoy! ☀️

Great resort!

The staff were all amazing and friendly. We had a large variety of food everyday with no shortages of any kind. The pool and beach was beautiful and clean. They even helped plan a beautiful private dinner for my mom’s birthday. Live shows every night and really just a great ambiance all around. The only thing to note is the rooms are dated but still kept clean. I would absolutely go back and recommend to anyone looking to go to Cuba!

Bella Costa …. Great resort!

The food was varied and tasty and plentiful. The beach was beautiful. You can walk for many Kilometres. Friendly staff and service. Clean rooms along with comfy beds. I feel like this was a good value for our dollar, so it is without a doubt a hotel where all is done to please the clientele.

Trip to remember

The first impression of the hotel was, this could not be the same place in the pictures. We were cat fished, the appearance very disappointing. We arrived after 12pm, room was not ready, we were told, we went and checked out the hotel to see what to expect, the hotel smelled moldy, which seemed like they must have leakage, very much so. The beach was beautiful, went back to front desk, room was still not ready. Went to try get something to eat, the lanuage barrier was a major issue, my friend di [... read more]dnt eat pork, but i did I asked for a hamburger got a bun with cheese what my friend settled for. I asked for the hamburger with meat, We noticed the cook and other workers stearing back at us every minute, when I was servered the meat was burnt and couldnt break apart, we saw so many other people getting their burgers and it did not look like what I was served. This was about after 2pm, we left from the hotel went into town, we found a great restaurant named El Bodegon Del Gardo, Calle 49 NO.106 e/1 ra y 2da Ave. Varadero, Cuba (53)45611369 food was pretty good that was a go to place to eat and the staff were great. Went back to the hotel after 7pm same crap room not ready. It was about after 9 we got a room and when we went upstairs, oh and the numbers in the elevator don't match the floors. There was a trail of water drips down the hall to the room, the smell of fresh paint slap us right in the face, the sheets on the bed were dirty, the washroom needed to be cleaned, there was no towel, toilet paper, soap. There was tape holding the glass of balcony door. Fridge was dirty no water. We went right back to front desk, of course we got the looks of here they come again. My head felt like it was going to burst from the smell of the paint. We asked to speak to the manager, she came to me to find out what was happening. I explained to her our ordeal and she was very understanding and apologized for the inconvenience. She offered a new room, which was locted on the other side of the hotel in the bungalow units. Well it was a well needed upgrade. Until we had a visitor who ran out of the washroom (lizard) ? we almost died from heart failure, my friend ran out the room screaming down the path to the security, while I was jumping from bed to chair, security ran over to help but then said he can't go into the room, he went to get someone else, thank God a lovely guest came back from the beach and came to our rescue, using a pillow to get it out of the room. The guy arrived to helped but the work was done already, I almost fell on the lizard trying to move it from the front of our door. It was a very long and stressful day, but we made the best of it and had some very memorable moments and lots of laughter. The one day we chose to go to the beach in the water, was the day after they had a storm, apparently there was a message sent out to not go in the water because of jellyfish, we did not get the message and we were out in the water having a blast trying to understand why no one was joining us out there. Atleast we entertained the guess who was watching us from way up on the sand. Smh, the manager was amazing and really made it her duty to check in with us and tried to make us as comfortable as possible. Was only a shame we only booked for the weekend. Makesure you bring your USD or CAD there is no ATMs and there was no way to get any Cash, and information that we got from the Workers was not very useful, seems like they were confused as much as we were. We will be returning to Cuba but not at this hotel.

Beach Resort

Great location, beach front. Staff are all amazing ! Food- who cares, it was all about the beach! Nightly they had a show. The sunset was amazing. The drinks were flowing. The cappuccino bar was the best.

Amazing time away with friends

I was here in October 2023 and then in January there was a big difference no white wine no butter I only drink wine so was a bit unsatisfied!! But the beach was amazing some of the staff was amazing some no so well but I would go back again for location beach and some staff !! Overall I will give another try I like the bungalow better then in buildings maids were good 😊 care taker’s friendly front staff amazing never had a problem à la carts were the best buffet was average for Cuba 🇨ðŸ [... read more]‡º

Wonderful people

We go to the Iberostar Bella Costa for the people who work there. Also it's easy access to Varadero. The ocean is wonderful. The rooms are fine and food is ok.The economy is very bad in Cuba. Less food and supplies for the hotels. For the first time the airport check in was awful it took over 2 hours. Overall we had a great time and would go back.

Fantastic Resort

Friendly and fun staff. Rooms were clean, everything functioned. Food was good! Beach is amazing. Live music in the evenings was fun. Lunch buffet by the beach was really good. Been to Varadero several times. This resort is now my favorite.

Nice resort

We had a great few days at the Iberostar. We stayed on the 5th floor in an ocean front suite. We knew going into the vacation that the hotel was going to be out dated. We came prepared with extras like wash clothes, beach towel, extra toilet paper, hot sauce, ketchup, peanut butter, chips, candies, chocolate... lol The sheets were not fitted or white but we didn't care as long as they were clean. The beach is beautiful and the staff here were very friendly and helpful. The food was fine here [... read more]. We liked the daily barbeque of chicken, pork or beef for lunch. A lot of the same food presented at each buffet but or hot sauce spiced it up. :) Just keep in mind that Cubans do not make very much money for all the hours they work so tipping and bringing little gifts go a long way. We would go back here in the future. We like the smaller not so busy resorts plus this one is the closest one to the beach. We stayed at the Melia Internacional in January. The resort is beautiful and the rooms are new and lovely but they ran out of so many basic things. It's a much larger resort with hundreds of people. We would much rather stay here any day. Just keep in mind this is not Barbados so don't expect things to be any where near a vacation like that. We loved our 6 day trip here and would recommend this resort but please just keep an open mind. You are getting what you pay for. Enjoy!

Beautiful pleasurable vacation

This was my 9th stay at this resort. Last was December 2022. Many upgrades since last stay February 2020. Rooms were very clean, as well as grounds, pools and entertainment areas. Some were masked. The employees responsible for visible food prep and serving were masked and gloved. It’s the guests that are the concern in the cafeteria areas. Herd mentality, as if there was not enough, which was not the case.

Terrible resort but people great

This hotel needs major work. Air conditioner broke, door wouldn't lock and cockroaches in room. No ice machine broke, no white wine, gin, vodka and butter only at breakfast. Food was awful. Would not recommend this hotel to anyone. Only good thing was beach and weather. The people are very friendly but don't have a lot to work with.