Fantastic Stay!

This hotel and it's staff are just amazing. We are repeat guests and it gets better every time. We stayed at the Level on this trip and the accommodation was second to none. I love that it is a pet friendly resort and the pets that live there are well loved by staff and guests. The lobby is the coziest place and you will never have a problem finding a place to sit and relax. Staff work around the clock to keep the lobby clean and inviting The food and service at all the restaurants were simpl [... read more]y the best! Steps away from the ocean and free golf! What else can you ask for? I will definitely return to this resort.

Beautiful Resort

This hotel was amazing. My friend and I had a regular room in the hotel. Did not see any need to book the Level, too many stairs. .Our room was spotlessly clean, lots of storage room and such comfortable beds. The air conditioning was perfect and our balcony overlooked the golf course/ Our room maid, Odalys, was excellent, supplied us every day with clean towels, clean bed linen and lots of water. Great to have a safe in the room. Big thank you to all the staff, they were so kind, happy a [... read more]nd could not do enough for us. To name a few, Julio, Cecilio, Dany, Yuslay (especially sweet) Guiseppi, Yanellis & Elizabeth at the front desk and the two "kids" I wanted to adopt, Laurie and Adrian, and the lady bar manager, sorry I can't remember her name. The food was very good, especially the omlettes in the morning, and of course the bread and the ice cream yummy. The beaches were fabulous, lovely for going for a stroll along the water. Beach bar and toilets were convenient on the beach.The swimming pool was great, and not busy at all. Lovely to lie and relax and read your book. Being a cat person, I loved all the well groomed cats who were very well looked after, they loved to lounge in the sun. We had four meals at the speciality restaurant and they were delicious. Will definitely come back to this resort, The people have so little. We brought lots of stuff down for the staff and their children, and they are so grateful. It just breaks my heart with the situation at the moment, all the hotels closing and the beautiful people not being able to work and they have so little yet are so loving,

Love this resort

I had a wonderful time at Melia Las Americas. WE were originally booked for 14 days,however had to return 4 days early, because of ongoing problem with cuba having fuel shortages. The hotel did a fantastic job during our stay, it was my third time at this resort and I would certainly recommend it to anyone looking for a beautiful beach, beautiful grounds, and more importantly absolutely amazing staff.. They were wonderful event facing what they have to face, you couldn’t tell, always a smile o [... read more]n their faces. Not sure why below youre asking for my email when it was you who sent this to me by email??

The beach and resort absolutely beautiful!

I wanted to share my feedback about the stay Eliana arranged for us at Melia Las Americas in Varadero this February. The beach was absolutely beautiful — soft white sand and clear, clean water. It never felt overcrowded; there was always plenty of space and we could easily find available chairs and umbrellas. The same was true for the pool area, which was quiet and relaxing with very few people. Although the rooms are a bit dated and could use some refreshing, they were clean and had every [... read more]thing we needed. The hotel itself, however, was fantastic and very well maintained. The long terrace running the length of the property was impressive, furnished with beautiful seating and offering a beach view from almost anywhere. There was plenty of space for everyone to relax comfortably. We were pleasantly surprised by the quality and variety of the buffet food — there was something for every taste. There was also a wide selection of alcohol, including wine that was quite drinkable. The à la carte restaurants were good and reservations were relatively easy to get. Service throughout the resort was very good, and the Sunwing representative was especially helpful, patient, and friendly. From our perspective, this hotel offered more charm and better views than the other resorts along the same stretch of beach. Most guests seemed to be golf groups, since the hotel is within walking distance of the golf course. Entertainment was minimal during the day and limited in the evening, so it may not be ideal if lively activities are a priority. Overall, we would definitely return to this hotel and we highly recommend it. Thank you again for arranging a wonderful trip.

Making the best!

Cuba is definitely hurting and you can start to see if in the resorts and golf course. Just getting simple supplies for washrooms withing main lobby (ie. hand soap, toilet paper) seemed to be an issue for the staff. Overall the resort is a nice layout with beautiful views of the ocean. The beach is nice but the maintenance of cleaning up the seaweed was bad (some guy drives a tracker sort of dragging and mulching up the seaweed so it never if all that nice to walk on. The water is nice and did [... read more]nt have seaweed floating in it. The week we were there it was chilly and extremely windy so in the week we were there, we went in water once. Even the pools which looked nice didnt have anyone in them due to temp. The golf course needs some real care but the workers are too busy selling golf balls vs working. They only cut greens once (maybe twice) during week. They are short on machinery and don't seem to be in a rush to replace them. The carts are ok but they are definitely short of them and staff was saying management wasn't being quick to fix or bring new ones in. The tees had very little grass so most tees were simply sand. Fairways were ok but very dry. The greens were running really bumpy and slow. But you have to remember you are in Cuba. Advertised as golf included but at $44USD per player, this equated to $130 CDN for 2 of us each round. They should simply state that as the cost as you cant walk. The food was surprisingly really good with lots of variety. Beer and wine were enjoyable. The specialty restaurants were a nice break from Dining hall. Most people that we met that had the LEVEL upgrade didn't think it was worth it. Our room was very nice and clean. Showers were always with luke warm water. Tipping was crazy. It seemed (although not mandatory) that people were tipping for every drink, every meal, every visit to the grill, guys getting carts ready, etc. Did make you feel guilty when you didnt tip. Staff was very grateful when we left clothing items for them (eg. windbreaker, golf cap, couple dresses, etc. For the price it was good but need to manage expectations.

Hotel review

The Level Suites Suites are showing signs of wear. The Oceanview Level suits had very poor showers. Often no pressure and Luke warm. The food in the buffet was just ok. They changed to coffee machines vs. Waiters serving coffee, so it created big line ups A lot of the path lighting was out or damaged. We asked that the bulb outside out unit be changed on the first day and they never did get it done.

Great resort

We had a great time at this resort. Room, food , staff and beach were wonderful. The entertainment was good at the lobby and theatre. The golf was good the greens were a little rough. The views were great.

Wonderful resort

The hotel and grounds were well kept. We did stay in The Level portion of the resort. The staff were very helpful with any of our requests. The pools were clean and the seating areas around them were well laid out. The food throughout the resort was well prepared and better than anticipated. We did take advantage of the golf course next door. I would return to this resort as it was a great holiday.

Good resort

Overall a comfortable hotel, good food, clean environment, comfortable rooms, excellent beaches. A b c d e f g h i j k l m n o p q r s t u vista w x y z 1234567890123456789012345678901234578901234567890

Great Resort

Just got back from my vacation. It was my first time back in Cuba for over 10 years. I like others have felt the food in Cuba was not very good and for that reason went to other destinations. Well I am glad I gave it another chance ! Not only was the food good bit the service was fantastic. Great location with golf and beach, wonderful staff that were very friendly. I will definitely be going back

Second trip to the Melia Las Americas

This was our second time to this hotel. Big difference between the first time pre-Covid and now. The first time we stayed in the main hotel and the second time we upgraded to the level. We thought the upgrade to the level was a good idea however, if you can’t afford it, you’ll be perfectly fine in the main building as well. The beach here is honestly one of the best… Can’t beat it and the close proximity to the golf course. The course is not the greatest but for a vacation course it’s a lot of f [... read more]un and affordable. As far as the rest goes, the food is hit or miss, Lemoncello is probably the best restaurant. Drinks are sometimes good and sometimes not so good. (They have switched from serving fresh coffee with milk in the mornings to a machine. I used this for some latte and the milk must’ve been bad because I was very sick for two days). Being part of the level gives you premium drink options so if that’s important to you it’s another thing to consider. Pools are great, staff are great and our only other issue was with our room. The shower was terrible. The rain shower overhead was so rusted and full of calcium that only a quarter of the holes were open to take water from and every time we use the shower Because it was not built correctly, the floor in our bathroom would also be flooded. So we always had to have towels rolled up right by the shower door so the water wouldn’t extend too far in. Why in the world a hotel like this wouldn’t fix such an issue is beyond me but Cuba overall is struggling… To avoid making this post too long, I will not be returning to Cuba For many other reasons.

Second trip to the Melia Las Americas

This was our second time to this hotel. Big difference between the first time pre-Covid and now. The first time we stayed in the main hotel and the second time we upgraded to the level. We thought the upgrade to the level was a good idea however, if you can’t afford it, you’ll be perfectly fine in the main building as well. The beach here is honestly one of the best… Can’t beat it and the close proximity to the golf course. The course is not the greatest but for a vacation course it’s a lot of f [... read more]un and affordable. As far as the rest goes, the food is hit or miss, Lemoncello is probably the best restaurant. Drinks are sometimes good and sometimes not so good. (They have switched from serving fresh coffee with milk in the mornings to a machine. I used this for some latte and the milk must’ve been bad because I was very sick for two days). Being part of the level gives you premium drink options so if that’s important to you it’s another thing to consider. Pools are great, staff are great and our only other issue was with our room. The shower was terrible. The rain shower overhead was so rusted and full of calcium that only a quarter of the holes were open to take water from and every time we use the shower Because it was not built correctly, the floor in our bathroom would also be flooded. So we always had to have towels rolled up right by the shower door so the water wouldn’t extend too far in. Why in the world a hotel like this wouldn’t fix such an issue is beyond me but Cuba overall is struggling… To avoid making this post too long, I will not be returning to Cuba For many other reasons.

Fun golf resort

Staff were very friendly and helpful. Fun time for a golf trip. The greens need some work but otherwise good. Food was fine. The beach was really nice. The hotel overall needs a refresh. Good for a guys golf trip. If your wife is at all fussy you may need an upgraded room.

Great resort.

Melia Las America is a great resort. The rooms, pools and service are exceptional. Tha access to the golf course is convenient. I love this golf course. This trip was all I expected. We will definitely return.

Amazing Cuba Golf Trip

What can I say Sandra D was amazing from the beginning to the end , helpful, knowledgeable and always available. It was a pleasure dealing with Sandra. Sanda was very nice to deal with, helped us out with everything and every question we had.

Always a Favourite!

Another fantastic week at Las Americas! We upgraded our experience to the Level this time and it was amazing. Great service, stunning 2 floor room and wonderful extra restaurants to attend. The beach is always amazing and never disappoints. The new outdoor space is spectacular. It's always good to see that they are constantly improving the place. Already looking forward to next year!

Good beach, food, people

Adults only hotel. Middle of Varadero Peninsula. Right at the golf course. Shopping mall near by. Really really good beach. Very clean hotel. Food is solid, been to this hotel several times and the consistent food quality helps our decision to return. Evening entertainment was usually live music and performers. Once or twice a week there was a beach party. Large 900+ square foot suites available in the level section, some with two bathrooms.

If golf is your priority then this is the place to stay!!

Always keep in mind that you are in Cuba and not Mexico, DR or Jamaica. Resorts are limited by government regulations as to what they can import or what they can provide at their resort. Therefore, there are not the varieties of foods, beer and liquors that are available elsewhere. The rooms are tiny and the plumbing is primative. Elevators are extremely tiny (4 adults will fill them) and there are only 2 elevators that are extremely slow. The buffet is adequate. Not a lot of variety but enough  [... read more]to keep even the fussiest eater satisfied. I believe there are only 4 bars at the resort. The Lobby bar (closes at 11pm.), the cafeteria bar is open all the time and the beach and pool bars which open at 9am. The golf course is a 3 minute walk from the resort to the Pro Shop and you can store your clubs there so no need to carry them back and forth. Golf is included in your cost but you must pay $44USD per person for the golf cart which is mandatory. All in all it was great value for the money and a lot better than what I was expecting. I will definitely be going back.

Beautiful resort right on the beach

While the grounds and pools are very nice the rooms are outdated and old.Only 2 small elevetors and not working all the time.It wort to upgrade the stay at level side.The hotel is right on the beach and it's easy to get around. The food was ok.Since I prefer fish and sea food there is every day good selection. Drinks are ok.Service on the main bar was the best.Snack bar have burgers and sandwiches that were good. Italian restoran was very good and Japanese was disappointing. Overall we had very [... read more] nice vacation.

Beautiful resort right on the beach

While the grounds and pools are very nice the rooms are outdated and old.Only 2 small elevetors and not working all the time.It wort to upgrade the stay at level side.The hotel is right on the beach and it's easy to get around. The food was ok.Since I prefer fish and sea food there is every day good selection. Drinks are ok.Service on the main bar was the best.Snack bar have burgers and sandwiches that were good.