Very Relaxing Way to start the Summer

What a great trip. Upon arrival you are greeted by staff ready to help you and check you in. The resort was very clean and the staff was super friendly. You cannot beat the beach- absolutely beautiful. The buffet was small, but they never ran out of food. At every meal you could have something prepared fresh on the spot. Every night there was usually two grilled selections. It varied between fish, pork and chicken. One night there was a seafood option and crab legs. The food was flavourful [... read more]- I was pleasantly surprised. I quite enjoyed the soup. There were not any "a la carte" dinners to book, but they had a special dinner in lieu of the buffet where you were seated and were given the options of a appetizer, a main and a dessert and it was delicious!! The staff that worked in the buffet were super friendly and always greeted you with a smile. Towel service was great. You could change your beach towels whenever you wanted from the "beach house". The only time I heard of anything running out was hamburgers at the snack bar, but that was often later in the evening and were replenished for the next day, however there were still other options of things you could order from the snack bar. The animation team was great. The entertainment staff were so friendly. The only "disappointment" was one of the pools was closed (but I was made aware of that in advance, so it was not a surprise). On their website, it talks about a disco- however the disco is closed so there was not an entertainment option for after 11pm unless you went into Varadero (which is only a couple of kilometres away). A nice surprise was that on the website it says you have to pay for wifi. But you did not. It was included and was very reliable- except on the beach. Overall it was a great experience.I felt very safe. I would definitely go back.

Great resort

The Hotel was great, plenty of food, clean room, staff was very attentive. I was disappointed that the deeper larger pool was under renovation which wasn’t disclosed until 2days prior to leaving for our vacation, but the resort was not very full so it worked out well.

Worst hotel in varadero

This hotel should be closed to Canadians. It is a guvernement owned hotel that has the bare minimum and that's being generous. Barely nothing to eat, horrible service, cockroaches in the rooms, and not thr small kind. Hotel caters more to Cubans and Russians. Spent 2 weeks there and for the first time in over 50 trips to Cuba we couldn't wait to leave . DO NOT GO TO THIS HOTEL

Just the Right Size

This is our second time and we really enjoyed our stay at the Tuxpan. Yes, the hotel is a little older, but, its Cuba! The entire hotel staff is great, greeted us with a friendly smile and an "Hola" every morning. The resort is "Just the Right Size", you don't get lost in the shuffle. You get to know other guests and the staff greet you by name when you walk into the buffet or one of the bars. The food shortages were evident but they did an amazing job with what they had. The hotels have n [... read more]o control over what they are supplied, the buffet was repetitive with the staples of rice and pasta but they tried to do new things. Some of the best fish I have ever eaten. We never went hungry or thirsty. The little pizzas at the pool/snack bar were a big hit with us. Beach was beautiful as always and the pool was sparkling clean as well as the pool area. I do want to mention about the currency. It is a little confusing once you are down there and we received conflicting advice. The vendors at the markets prefer American or Canadian money and will give you change in that currency. They will take pesos but will charge you almost triple the American/Canadian price. The "stores" generally only accept credit card. The double decker buses accept credit cards or American/Canadian cash, which ever they are in the mood for that day ... LOL again, its Cuba! Bring lots of small bills in either American/Canadian and you should get by great. We had a lot of pesos left over and left them for tips all over the hotel. ** If you go out on adventures or even to the market, bring wipes or tp with you, the locals will charge you to use the facilities.

Friendly Staff

We enjoyed our weeks stay at Tuxpan Hotel. The resort is big enough to have all the amenities but small enough to appreciate the wonderful small staff. The beach is fantastic and the gardens are well maintained.

Good resort

The hotel is good according to Cuban conditions. Service is really good, food is pretty good, clean beach and pool. The problem is location - you have to pay $10 for a taxi to go downtown, no shuttle from or to the hotel from the city.

Excellent Hotel

Amazing, friendly staff greeted us all the time. The rooms are clean and the grounds are cared for. Pool was wonderful and the beach is the best we experienced. Do not expect very much beef but they stir fried chicken and pork for all meals. Pizza and sandwiches available when dining room was closed. Nightly entertainment. Considering the price we paid, we got excellent value for our money. Yvonne, our rep, was very helpful. Take American dollar bills for tips: these staff members deserve it. Am [... read more]erican currency is preferred by all Cubans.

Great time at the hotel !!!

The hotel was comfortable and had great service by the workers. Small and compact, everything I needed was there. Overall I had a great experience !!! The weather was great, actually it’s always good in cuba. Thanks again CUBAAA !!!

Hotel tuxpan

I thought it was a 4 star hotel. A 1.5 star at best. The elevators don't work and have been broken for a long time, stairs are steep and hand rails are loose or broken, if you have mobility issues do not book here. The grounds and pool were top notch as was the beach. The hotel staff as with all hotels I have been to are fun, friendly. However I found they would ask tourist way too often to fill their Bubba mugs with beer, at times it seemed like the tourists work as servant's to the staff. No [... read more] al- a-carte restaurants and only one buffet. This us a very basic hotel, I would compare it with hotel Mar Del Sur, only with a beach. Again in need of do many repairs from steep steps loose or broken hand rails, no elevator, loose and broken tiles on all of the hall floors and out dated rooms. Yes, I would go back there if the prices were lower, as i did have a fairly good time. Just know not to expect to much from this hotel. The main good thing at this hotel is the coffee bar, with many different flavours of coffee, bad thing is it only opens late in the afternoon.

Hotel tuxpan

I thought itcwas a 4 star hotel. A 1.5 star at best. The elevators don't work and have been broken for a long time, stairs are steep and hand rails are loose or broken, if you have mobility issues do not book here. The grounds and pool were top notch as was the beach. The hotel staff as with all hotels I have been to are fun, friendly. However I found they would ask tourist way too often to fill their Bubba mugs with beer, at time seemed like the tourists work servant's to the staff. No al- a- [... read more]carte restaurants and only one buffet. This us a very basic hotel, I would compare it with hotel Mar Del Sur only with a beach. Again in need of do many repairs from steep steps loose or broken han rails, no elevator, loose and broken tiles on all of the hall floors and out dated rooms. Yes, I would go back here if the prices were lower, as did have a fairly good time. Just know not to expect to much from this hotel. The main good thing at this hotel is the coffee bar, with many different flavors of coffee, bad thing is it only opens late in the afternoon.

First time all inclusive

My group of 7 booked the Tuxpan April 9-16, the first all-inclusive AND first Cuba for all. I do not recommend Cuba for a first time all-inclusive. The plus side of this vacation: weather was awesome, beach/ water gorgeous, restaurants (those you have to book for) were awesome, our room attendant lady was great. Downside: Location is desolate if you are looking to explore the area on foot, the open top bus only dropped us off at a "high end" mall place which most of shops were closed and the [... read more] supermarket were charging us a fortune for items, not to the Varadero area that we heard have restaurants and markets/ shopping. The food situation was bleak. The buffet that is daily is pretty much the same limited items through the day. It consisted of rice, beans, cucumber, watermelon others fruits (no banana or apple which was different), pork, fish, some desserts and ice cream. There was a "24 hr snack bar" poolside. Sad and disappointed that the only snack options I saw in my time there was a dinner bun with sliced ham OR a dinner bun with a scrambled egg. It did annoy me that the food service and bar staff expected tips. Selfishly my thought is that I've paid for an all-inclusive and I shouldn't have to carry cash at all. Also the fact that they make their guests get up and stand in line by 9:30 every morning to try to book for 1 of the 2 restaurants. We found that US cash was widely preferred, CDN cash was second choice when going in Havana or if you can find a market. It was an experience but I will be cruising next time.

Great resort

Hotel was great & staff wonderful. Will be going back again to same hotel. There were great people to enjoy the trip.Grounds very clean & beach is wonderful. Would recommend this place to everyone, glad to have stayed there.

TUXPAN 2023

They were trying their best. There were shortages of some food - potatoes, butter, jam, cheese. Overall food was tasty and shortages could be replaced by other products. The staff was mostly very helpful. The best is location and beautiful beach. The hotel is old so rooms are stinky and tired but kept clean.

Very nice resort!

Hotel Tuxpan is very good resort, beautiful location, friendly service, nice entrainment. great cuba coffee plus +vine, make Tuxpan unique taste. one thing is need to improve is the water(cold and hot) and coffee service should use automatically machines instead people serve, it will be more convenient for customers.

Miracle place in winter time !

Hotel Tuxpan is number one about beach in Varadero. Clear blue green water of Atlantic Ocean and white sand of the beach . Beautiful connection! Hotel by itself is ok. Restaurants are good. Service is good and very friendly. Nice entertainment.

Amazing resort!

The resort is located on the beautiful beach. The staff are friendly and always provide great services. The food is great with a lot choices. The hotel room is clean. The excursion to Havana is well organized. The ground transportation from and to the airport is easy to be found and provides convenience.

Great resort, Amazing staff!

This is a very nice resort with a fantastic beach. The staff is very friendly and helpful. The coffee bar is very lovely and they make some amazing coffees. The room we were in was very spacious and the balcony had an outstanding view of the ocean.

Tuxpan

Staff Amazing, Beach Amazing, food was good, pool Excellent, Hotel terrific. I will definitely be returning to Tuxpan. Bottle of Champagne on ice and a bottle of red in my room . Staff heard it was my birthday, the Champagne and Vino were a lovely touch.

Wendy Van Zandwik

My travel agent has been beyond amazing. Everything was streamlined & very efficient. I highly recommend her to the fullest & will be revisiting, again in May. Wendy if you see this stellar review, please respond back to me via email :)

Exception Rsort

This was my 2nd stay at this hotel & had the same excellent experience. Food needs a little improvement, but the Hotel staff & enternainers are beyond amazing. Highly recommend this resort easily!!!!!