Disappointed

This hotel was probably great at one time, but it definitely needs a refresher. The bathroom especially needs attention, mold is an issue. There was a problem with bugs coming up through the drain. The grounds are beautifully kept. The service was not great, understanding English was an issue. Only one area for adults only which is very small and overcrowded. The food was adequate. I would not recommend this resort to anyone.

Excellent Resort

The grounds at Barcelo Karmina are very well kept and beautiful. We also enjoyed the many iguanas that were often in the trees or having a "swim" in the pool. It was nice to see the water in the pools was checked as well as leaves removed daily. Our favorite was the Adult Pool. We must mention our pool waiter Daniel Hermandez, as his friendliness, and service was excellent.He definitely made our stay enjoyable. The dining was good. Our favorite was the Capri Grill. The staff there were excepti [... read more]onal. We ate breakfast and lunch there.Omelets and eggs cooked to perfection by the very charming cook. The staff were all so friendly and helpful. The Christmas Eve outdoor buffet and celebration was beautifully done. Such a great selection of food . The rooms are excellent. Lovely view of the grounds as well as the ocean. Sure nice to have two bathroom sinks. Plenty of closet and drawer space. Would be nice if the staff in general spoke more English. Many try hard, but some speak or understand little.We booked mentioning it was a 70 th Birthday. Some recognition of this would have been nice. This was our second vacation at Barcelo Karmina. Hope to return.

An okay resort

Room were very spacious, bed was hard. Food was mediocre, some nights it was better than others the drinks were always good Resort grounds are nice and easy to get around, the pools were nice and never had a problem finding a lounger

OK

NO GUACAMOLE! Sad because it is available and expected every other resort I stayed at. The resort itself is nice but has a limited number of English speaking staff which can be challenging at times. Easy to find a beach or poolside lounger, even at 10 or 11 am. Buffet was quite repetitive but lots of variety. Considering Manzanillo does not have as much tourist development as other parts of Mexico, not much to see outside resort.

Great resort

We arrived March14 stayed for 7 days,this resort is beautiful, very clean,staff are very friendly,happy to assist you for any of your concerns.(we had none).if you want to do some shopping better to bring pesos ,as some stores would not accept other currency... Other than that all was fantastic.

Nice Resort March 1st - March 8th 2018

I have been to this hotel a few times and sad to say in my opinion it has dropped down to a 4 star at most.Staff were friendly,food ok. I believe my star ratings below are fair. One example i can give you is if your not into doing the stairs try to get a room down low, elevators have been unreliable and i mean unreliable.

Very good resort

Nice and clean, friendly staff, need a little maintenance but nothing serious. Would have enjoyed a little pre show music and dancing in the lobby or designated area not everyone stays up late enough for the disco. Food was good but there is a need to watch the serving temperature for the food. Some of it was cold and this could create a situation were food poisoning could happen. Overall great stay

Beautiful Place

We very much enjoyed our stay at the Barcelo Karmina. The food was delicious and the grounds and pools were beautiful and well maintained. Our room was the largest we've ever stayed in and it was very clean. The view from our room was fantastic. We would have like to stay longer.

Amazing resort

We enjoyed our stay at the Barcelo resort and would absolutely recommend it to a friend. The hotel and grounds are beautiful and well kept. All the restaurants were excellent , service was good excellent customer service. Evening entertainment was enjoyable All in all we had a good experience.

Amazing trip

My husband and i just got home from this resort and it was one of our absolute favorit places we have ever stayed at. We will definitely be going back in the future. The staff was amazing and the food was awesome. We are so happy!!

Great stay

Beautiful resort, good food, friendly and attentive staff. Our first time in Mexico were not sure what to expect, but were delighted with our stay. We will return in the very near future, thank you for a wonderful week.

Excellent Resort

No line up, no waiting !Our suite was waiting, Beautiful,5 th Floor,balcony overlooking well kept grounds,beautiful polls and terrific view of the ocean.In minutes we were in swimwear,lounging at an adult pool, with a cold drink of our choice,delivered by the excellent pool service. No need to line up for 2 of our 3 a la carte suppers. Reservations were in our welcome package. Our first a la carte was the Kyoto, Japanese. So much great food, pleasant atmosphere,and excellent service. Our next A [... read more] la carte was the Agave, Mexican, restaurant. It's location and atmosphere is wonderful. The open air,and ocean setting is very special. The food and service could not have been better.We enjoyed a view of perhaps the longest and perhaps best fireworks display across the water from here--how lovely !! The Barceló treated us to a Christmas Eve Buffet and stage entertainment. This was beautifully set up on the grounds. The food selection was truly exceptional. Turkey, Barbequed steak, shrimp cocktails and so many-many- other dishes and choices !! We loved the Italian , Capri, perhaps the best. The a la carta was good food and excellent service, but their breakfasts and lunches were the very best. The friendliness and service we will never forget. The breakfast grill cook made your morning. Her smile, and knowing what our order was and how we liked it cooked was terrific. The staff all so friendly, and again excellent service. We so much enjoyed the extended a la carte lunches, of excellent "specials"from the menu, superior service and great view ! Our maid service was very good. She maid us feel very special with a floral flower heart decorating our bed and a hand written Feliz Navidad Christmas Eve. Our only bad experience was the Bugambilias Resturant. We were assigned a table and upon returning with our food found our table was taken. We immediately took another nearby table that was not set up. We were told we could not sit there , and moved to a table that was not set up. No glasses or linen. No service.After some time we were able to flag down a waiter, and ask for water and wine. Finally water came but never wine !! Oh well guess we can't expect perfection !!! The Mexican Show was very entertaining and well done.

Great resort

Resort was clean rooms were clean, staff friendly and helpful. Lots for the kids to do. Food was good only complaint was the pool chair availability. Rules of the resort were no reserving allowed yet people would throw towels on chairs and disappear for hours on excursions. Once we talked to security we found out we can just move them and take the chairs if they don't show up so we did. Resort was full and very busy but overall was a great family holiday.

5 stars all the way!

The area of Manzanillo is absolutely beautiful and Barcelo Karmina is right in the heart of it all. Beautiful resort, sensational staff and lots of bang for your buck. Nightly entertainment was great and the food was amazing. Will be returning for sure!

Lovely place!

Lovely pool areas. Should have a slide for adults as well. Food was good. Love the Mexican hot chocolate. Unfortunately, check in was slow and then had to line up again for a la carte reservations as my booking was not on the list at the airport. Staff was friendly most areas but the lobby front desk. The young men working were slow and not too helpful. Beach area was a bit disappointing with harsh sand/mini rocks and small. We had a basic Junior Deluxe Suite was large and well kept. No vi [... read more]ew but not there to stay in the room. Evening shows were a little lack lustre. The piano player was superb in the lobby.

Relaxing Resort

We spent a week there as part of a Sunwing package March 8-15. Hotels representatives were waiting outside of the airport to welcome and check-in us. They gave us all info for our room and pre-booked three à la carte restaurants for different evenings and time. We were generally quite satisfied with the resort. It is lovely inside and out. The resort is beautiful and has wonderful architecture and the grounds are landscaped to perfection. Rooms are large suites, comfortable and fully stocked wi [... read more]th marble floors that are nice and cool after a hot day. There are little balconies on each room to sit on and overlook the resort and ocean. Staffs are working hard all the time. Pools are beautiful. Beach is small and in a man-made cove which is perfect as you don’t get slammed by waves, kids can swim safely and many little fish hang out there for all to enjoy. Sunwing rep Miguel was so helpful and answered all questions. Drinks are plentiful, with many bars throughout the resort with no lineups. We enjoyed variety of food, fruits, desserts and their great coffee.This was the most relaxing holiday we had ever! We’ll be looking forward to going back again and definitely recommend this resort to everyone. Also check-out was smooth.

Beautiful resort

Food in the main place was very good . The Italian and Mexican was mediocre the Japanese very nice . The pools were wonderful. however there could have been a bus once or twice a day to take you shopping. or exploring. Too long a walk in the heat for older folk. Having been to Mexico many times it would not be my choice with little access to other locations in the area.

Beautiful Resort!

We very much enjoyed our stay at the Barcelona Karmina, the staff were all very helpful and friendly, the waiters/waitresses in buffet and all restaraunts/bars were extremely efficient. The pools: Amazing! We loved them, so pretty and not much of a problem to find chairs (we were a group of 5, so had to move around a bit when needing some shade) we had a lot of fun playing basketball, and the waterslide was actually pretty fast! Had a few laughs with that! The grounds: Beautiful! We lo [... read more]ved walking around and discovering all the little nooks and crannies. The Iguanas that were roaming around were great too, there is one that sits on the bush by the pool nearly every day, looks like he loves the music too! The rooms: We had an ocean view junior suite, very nice but only double beds available if you don't book a king bed. We had 2 adults and 16 year old. Could book a king bed, some of the couches are pullouts, but not overly comfy! The beds were VERY hard, none of us slept that well. Bathrooms are gorgeous and housekeeping was great. Beautiful view from balcony, air conditioning was efficient AND quiet! We paid for wifi, it was really good in the room, made my son very happy!!! The beach: beach is small, but nice. Wear water shoes! Especially if wading around, there are tons of fishes right there, makes for great snorkelling.. but... don't stand on the rocks. I did, and within 10 seconds something took a go at my foot!! Scared the life outta me, but didn't break skin, just a scratchy grab... I still can't believe it LOL The Food: buffet was always good, we were always able to find a full delicious meal. There are 3 restaraunts, Japanese and Italian were best, the agave, while the location is absolutely beautiful wasn't the greatest. It was ok, but felt rushed and food wasn't all that good. (Heard a few people got sick after eating the lobster dinner) A few in our group had little bouts with GI issues, not sure though exactly what the cause of it was.. I ended up extremely sick on the day after we returned to Canada, can't say for sure though what the cause was... Nightly Shows: Ok. Just ok.. we didn't bother after the first one. The entertainers work hard, but just wasn't for us. All in all, we enjoyed our trip immensely, despite the few negatives!

1st Class Resort

I must say' this was an amazing resort. - my first impression of lobby, impressive - service from bell people, so kind and helpful, then stepped into our room, and wow, it was beautiful, view from balcony, breathtaking. - food was artfully presented and tasted better than it looked. - service, amazing, - pools and swimming area, so beautiful and clean. -excursions were great, could have caught more fish, but that's fishing. -we absolutely had a great fault and enjoyed our stay

Great resort

I found the food and resort to be above average. Loved the pool as well as the beach The only thing that I found that was lacking was the drink service. Even when I tipped heavy for the first drink I hardly saw the pool waiters. Always a line up at the bar for a drink.