Nice resort, beautiful beach.

The Pineapple Beach Resort is a beautiful smaller property with a gorgeous setting directly on the beach. The grounds are well kept. The rooms are modern and comfortable. The beach is very nice and well maintained. Plenty of beach loungers. Three pools are clean as well. Fresh beach towels offered every day. The à la cart restaurants were good. The buffet offerings were plentiful and the food was good. The staff were mostly friendly and helpful. However, we did encounter a few who seeme [... read more]d “ bothered” when we asked for a drink and some are just downright rude and never smile. Overall I would recommend this resort. We did have a great time!

Amazing and relaxing resort!

What a wonderful place to spend a relaxing week. We thoroughly enjoyed our stay and only wished we had booked a few more days. The resort is beautiful, charming, and well maintained. We chose a waterfront-view room, and it was absolutely worth it. Each morning, we enjoyed watching the sunrise with a coffee on the balcony while listening to the soothing sound of the waves along the beach. The food was consistently excellent, with a great variety of options and quality throughout our stay. W [... read more]hat truly made the experience memorable, however, was the staff. Everyone was warm, welcoming, and attentive, always going out of their way to ensure guests felt comfortable and well cared for. We would not hesitate to return and highly recommend this resort to anyone looking for a peaceful and rejuvenating getaway.

Surpassed our expectations!!

We were there for two weeks in early April. Absolutely a beautiful resort!! It's a smaller resort (128 rooms) with the traditional wooden buildings in lovely pastel colours. We chose the "waterfront" room (2nd floor) and it was worth the extra money. We were maybe 30 feet from the ocean and slept every night with the AC off, patio door open and listening to the waves. We saw very few bugs and no mosquitos. We could have kept the screen door open!! The temps were low 80's every day and low 70's [... read more] at night. Always a nice breeze blowing. A couple of short rain showers but nothing to ruin your day. The food was the big surprise. It was very good whether you ate at the buffet, a la carte restaurants, snack bar grill or up on the hill top BBQ location. We had no stomach issues at all during the 2 weeks we were there. The drinks are delicious and bartenders are talented. The drinks are strong and they do not skimp with the alcohol!! They serve locally made beer at the resort (Long Island Brewery) and I was worried because we are true Canadian beer lovers. It was not bad and somewhat similar to a Canadian lager. My husband drank it but I decided since we were "all inclusive" to drink the fancy drinks that we could not afford back home. The service was always good and the people of Antigua are very friendly and hard workers. There was always something going on at the resort (day and evening) that you could participate in or not, or just watch the fun. The evening entertainment was usually pretty good with some nights being better than others. The clientele was mostly Canadian, UK or American and I would say age 45 and up with most being in their 60's. By 11:00pm, most were heading off to bed. There is no one of the beach bothering you to buy something from them and the other half of the beach is "public". We walked down to the end of the public beach every day and always felt safe. (The cruise ships brings people to this public beach to spend the afternoon.) Lots of people snorkel at this end of the beach as there is a reef out front. We would wade out at the very end near the rocks and see LOTS of tropical fish!! (We brought some tropical floating fish food that I got at Wal-Mart.) There are a few "resort cats" at the resort (taken care of by the resort coffee shop ladies) and we enjoyed interacting with them and we are "dog people" lol. We actually brought some cat treats to feed them as recommended by earlier reviews. The cats do not bother with people unless you invite them to. The resort water is excellent to drink. You must bring your own refillable bottle and there are water filling stations in several locations. All in all, our vacation at this resort was amazing and we will definitely return. NOTE: Be prepared to pay a daily $24 resort fee and a daily $10 tourism fee when you check out. This daily $34 fee is in US dollars and must be paid and is NOT included as part of your vacation booking price. It adds alot to your vacation cost, particularly if you are Canadian. We were aware of it before hand and factored it in to our vacation budget. Unfortunately, this is becoming the norm at many resorts and hotels in Canada and the US. ANOTHER NOTE: Because the resort in on the eastern side of the island, it is vulnerable to sargrassum seaweed. They would clean up the beach every morning and some days there was none and other days there was some. You can not control "Mother Nature" and when we were there it was not bad at all.

Wonderful experience

The staff, hotel, food are are excellent. This is our 2nd year at this resort and it never disappoints. The daytime games are fun and inviting along with the nighttime entertainment. We will be back again.

This resorts ticks all the boxes!

We love this resort. It is clean, the rooms are well appointed with very comfortable beds and pillows, beach is beautiful (especially with the new lounge chairs), the food is consistently good - in any of the restaurants and the staff are the best! This is a smaller resort so it is quiet. There is no issue with making reservations at any of the restaurants. The entertainment is fun and interactive. All of the staff from groundskeeping to the resort manager make it a point to say hello.  [... read more] Donna, the resort manager is there from breakfast until the entertainment at night is well underway. She can be seen clearing tables, showing people to their seats, speaking with guests and seems to have a great rapport with the staff. Egbert is a hands-on food and beverage manager and no job is beneath him. He is where he needs to be and helping to keep guest happy during their breakfast, lunch and dinner service. Housekeeping does a great job at keeping the rooms cleaned and well stocked. I love that the towels are in a cabinet on the beach and constantly stocked so you can quickly change out wet towels for dry ones through the day. We highly recommend this resort to anyone who is looking for a small and quiet place to unwind. You will not be disappointed.

Pineapple Beach Club, Antigua

First of, Shannon is an amazing travel agent - she is very helpful and knows what we are looking for. The Pineapple Beach Club was amazing - great food, beach was amazing (Atlantic Ocean), small resort, not too big, no children and, above all, the staff were awesome. We had a marvellous time - ticked off all the boxes.. We were there for Xmas and what a blast that was.. I cannot get over the quality, variety and quantity of food available.. was scrumptious! Thank you Shannon!

A lovely time at Pineapple Beach Club, Antigua

Just came back from Pineapple Beach Club where we spent 10 days. We loved the atmosphere of PBC, very chill! The resort is quiet with no loud thumping music but rather a very relaxed atmosphere throughout the resort. Even in the evenings, there was some simple entertainment, and it was leading in to Christmas so much of the themes were related to that. But the entertainment shut down around 11pm, there were only a few times that we made it that far! The resort was recently renovated (some roo [... read more]ms) and everything was clearly given a fresh coat of paint and sprucing up. The resort was always clean and this included the washrooms by the pools, in the lobby etc. We found the service very good with only a few exceptions. We did voice our concerns and it was clear that our concerns were taken seriously. This is not a place where waiters come around and serve by the pools (maybe once a day) but we didn't mind this. There was always a bar close by and you honestly need to get up out of your chair once in a while and stretch your legs! We spent most of our time at the main pool but did chill at the Turtle Pool a couple of times. Very quiet there but there was still a bar! There was an Aquafitness class each day in the main pool which I took part in almost every day. We had an Oceanview room which meant an upward climb (path or stairs) to our rooms but we used that as a way of knowing we were getting our exercise (~65 years old). If you have mobility issues, these are not the rooms for you. Our room was quite large and simply but tastefully appointed. If we had a complaint, and we knew this before we arrived, is the lack of bottled water in the room/fridge. We found out part way through our time that for $70, you could get a (one-time?) allotment of soft drinks, one bottle each of red and white wine and water. We had brought water bottles down with us and we filled up from the ice water containers at the bars before we headed up to our room but it still was a bit of a nuisance. We had no issues drinking the water and my husband also drank water from the tap. There was never a time where we found a single tap, toilet or anything out of order. The water pressure in the shower could have been better but it wasn't terrible. We enjoyed the food. You could always find something at the buffet. We did go to the Outhouse for lunch (loved it!) and the Pineapple Grill and Chef Pietro a la cartes once each. Portion sizes at the a la cartes are smallish but that's not unusual. If we were hungry after, we dropped in at the buffet for an extra something. We did not try the Orchid. The staff at PBC were lovely. All very polite and friendly, too many to try and name them all! But thank you all for your welcoming spirit and great service. We like a good beach walk so this beach was a bit short for us. However, the views were lovely as they were from our Oceanview room and the Outhouse! We did scope out the PickleBall and tennis courts and also the gym (which seemed well equipped) but did not make use of them. Antigua is a relatively expensive destination from Canada but the price point for PBC is better than some of the more well known chains. For our budget, this made it possible to give Antigua a try, and so from this perspective, it was fairly good value. This resort is not posh, but we loved it for its simplicity and chill environment. It clearly invites similar minded guests, many of whom return there many times.

Favourite Resort

Returned to Pineapple after a 7 year break vacationing in Mexico and Dominican Republic. So glad I did. The resort is just the perfect size and has a beautiful beach for swimming and laying about. I love that you can eat and drink next to that beautiful ocean. There is always a breeze so none of the oppressive humidity common in other vacation spots. I also love that you can snorkel off the beach and take Hobie cats for a sail. We stayed in a Pool Terrace room which was just fine. Close to e [... read more]verything. My only complaint is that pool waterfall is too noisy for an enclosed space and don’t book these rooms if you aren’t used to sharing a queen bed! All the staff are great and the food is good especially the Outhouse BBQ and the snack bar pizza.

Great Resort!

Pineapple Beach is a beautiful place located on a beautiful beach! The food was plentiful and delicious. The resort's vibe is relaxing and chilled. We stayed at an Ocean View room 900's which gave us an excellent water view but there is a "bit of a walk and stairs to endure" if mobility is a concern. We have been beachers on many wonderful beaches-and this hits as one of the best for us. This resort is a definite place that has returning guests and now we know why! We would definitely return and [... read more] recommend to couples.

Incredible Resort!

The Pineapple Beach Club is a beautiful resort with incredibly kind and helpful staff as well as great food and lovely grounds. The beach and surroundings are gorgeous! We really enjoyed our stay there and will definitely book again in the future!!

Amazing resort!!!

The staff and service is outstanding. They are friendly and extremely accommodating. The grounds are immaculate. Wherever we ate, it was simply delicious. The nightly entertainment was engaging and very talented. The daily activities were fun. We truly had a wonderful vacation. Thank you.

Resort

The staff and cleanliness was top notch. Had a wonderful time!!!We met so many Canadians and had fun dancing every night!!! Music was so fun!!! We would come again to the Pineapple resort as it was an amazing time!!!

Excellent Resort but a la carte reservation system is archaic

The hotel is very well laid out & compact. You can walk to all main areas in a 2 minute walk. Golf cart shuttle always available to take you up the hill to The Outhouse, the lunch bbq area, but also walkable for most. My room was in good condition with coffee maker and bar fridge with water. There are three bars, an infinity pool, a large pool and a smaller pool in a quiet area. The food at this resort is of good quality and lots of variety. There are 3 a la cartes, but in reality, only 2, as [... read more] they charge $40 U.S. to go to The Orchid ( the steakhouse). I feel this is unrealistic after having already paid alot of money for this "All - Inclusive". Also, you had to line up to reserve the a la cartes, and you could only book 48 hours out, so first two days you are there - not available! And if you didn't stand in line by 8 a.m. for 8:30 am opening at guest services, you didn't get a reservation, or they only had 8:30 pm available. I don't like to stand in line on my holidays - a waste of my precious time away. Apparently, they are in the process of changing it - let's hope ! The resort has many activities - you can be as busy as you want ( volleyball, ping pong, pool table, aqua aerobics, yoga, bingo, scrabble, a library and a good selection of board games) The staff were amazing, very friendly and happy - especially Ashley, bar areas and Anika, guest services. My only disappointment was the snorkelling - I chose this resort because I was told the snorkelling was good - it was not - it was just basic.

Great Resort!

We loved our week at the Pineapple Beach Resort. The beach was very nice although not very long. The pools were good. The service in the buffet was okay, some waitresses were not as friendly and our dirty plates were not taken away very quickly. The food was good. Cleaning services was every other day which was okay however, towels and bottles of water were not replenished to what was in the room on the first day we arrived. We would prefer either a garden view or beach view next time as there  [... read more]were lots of stairs to climb! Chairs seem to be saved very early around the pool and on the beach. Hard to get a chair on the beach under the palm trees. There were some dead spots on the pickle ball courts. Overall we would definitely come back as we had a great time.

Lovely week in Antigua

We enjoyed our easy access by TripCentral's suggestion of Waterfront rooms (509), and their help in making all our travel arrangements. Were advised by Melanie to take $125 USD - appreciated by many staff, and used freely!. Main area quite noisy with varying games in afternoon, and noisy, heavy beat music every evening. We were about the oldest there (86 & 87) - so all activity was geared to "40-60 yr olds, who were the majority We still enjoyed the beautiful beach to walk, , a kayak [... read more] use, and wonderful temperature and sunshine every day

Great vacation! ☀️

We loved absolutely everything about our one week stay there. We will be back to Antigua for sure, but for longer next time. The newly renovated beachfront room with private balcony was perfect, the jewelry making, walk to Devil’s Bridge, coffee shop, floating island rings, the ribs at the Outhouse, White Night, the food at Pineapple Grill were all standouts for us. Every staff member we met were super friendly and always there to help. Thank you all!

Best Vacation Ever

Even though this is only a 4 star hotel, it was by far our favourite vacation ever. It is a quiet and intimate resort but still fun and entertaining. The staff? Wow. Friendly lovely and so helpful. The food was plentiful and delicious and the location stunning. Loved my quiet times all over the resort but especially from my balcony overlooking the incredible views. It is not glam and flashy so if that is what you want, don’t go ( leave it for us!! ) and if you read negative reviews ignore them [... read more]. Some people just complain about anything. As I said it’s not glam or luxurious but why do you need that when you have this paradise to relax in. You will feel at home here and not lack for anything. Definitely going back next year!

Wonderful resort!

We stayed at PBC from Feb 1-8 and thoroughly enjoyed our trip. This is a smaller resort with a beautiful beach. The grounds are lovely and well maintained. The rooms are dated and could use an update. The food is good, we especially enjoyed the Outhouse, Pineapple grill and the Pelican snack grill. The staff were really amazing, attentive and very friendly. A big shoutout to AnneMarie the fun team manager who is a real firecracker and always engaging the guests in a variety of activities. We rea [... read more]lly enjoyed the pool exercises and the evening entertainment! This is a very relaxed resort, no need to rush around to reserve pool or beach chairs. We would definitely recommend this resort if you’re looking for a low key adults only experience.

Amazing resort!

The grounds, pathways, facilities and food were tremendous! The beach was glorious! The room was very basic but fine. I loved the low, more intimate style of buildings and the activities were fun too!

Great location, lovely staff and nice public space updates. Reception and room were disappointments.

This was our third visit to Pineapple Beach and the restaurant(s), cafe, bar, entertainment and watersport staff were just as lovely as in the past. The beachfront setting and small feel of the resort are definite attractions and the food and dining services were excellent. I have to say that I was very disappointed in the lack of recognition and responsiveness from reception personnel and in our room overall. When booking my room I had hoped for waterfront as we'd been in those on our two pri [... read more]or visits and preferred them but they weren't available. As such I selected a pool terrace room fully knowing that I wouldn't have an ocean view but anticipated trying something different in the quiet pool area. We arrived in our room after dark and did not have a good opportunity to see the area but immediately noted that the entrance to our room was beneath a stairwell. Upon entering our room there was no recognition or welcome for us as returning guests which was a surprise as this is typically standard. In the morning we struggled to open our drapes to let light in and once we were able to slightly pull them open our limited view was of fallen foliage, the back end of wooden stairs and there was no sunlight. To say it was a disappointment is an understatement. This was not a terrace or patio that anyone would sit out on and the two chairs and table were of no benefit. I did attend reception to request the opportunity to obtain a change or upgrade fully anticipating that a cost would be attached but was told there was nothing available across the resort. I was disappointed and proceeded to make the best of it as I was celebrating my birthday while there. This disappointment turned to frustration after I was told by a couple of other guests on resort that they'd requested room changes and they were accommodated. In addition, we struggled to obtain hot water in the room and had a tap that would not turn on in the bathroom. After a visit by maintenance we were told that we needed to let the water run for awhile prior to showering and the tap issue was just not fixed. I spoke with another repeat guest who was familiar with and had stayed in the terrace room block and they noted that this issue was present across the section. Given the issues with fresh water access across Antigua I do think it is highly problematic that a block of rooms must let showers run for 5-7 minutes before hot water becomes available. I hope that management takes the opportunity to address this as I'm sure something can be done to assist with flow and help to reduce this waste. I am uncertain if I'll visit Pineapple Beach again given my dissatisfaction with my recent stay but trust that my experience is not typical.