Wonderful resort

The St James resort was very relaxing and very clean. Friendly and helpful staff I would recommend this hotel This survey is tricky because the questions that require yes/no are difficult to figure out. A check mark would be much easier because I don’t know if yes should be dark or light

Nice place but a bit dated

The two beaches they have are very different - the bay is calm but the water is not clear. The ocean side is clear but very windy and a bit rocky and treacherous to enter and exit the water. Food was good but not amazing and access to reservation restaurants is prioritized for Royal guests which means you will not always get in. Finally and most upsetting was that we had a pipe break in our villa and it took two days to repair despite their promises. We also needed to wait for management and oth [... read more]er staff for extended length of time which is a waste when you are on a short holiday. When we asked for some form of compensation it was refused and there seemed to be a negotiation mindset. We eventually got a little for our troubles (

Beautiful Antigua!

Beautiful resort! Lots of variety, different places to eat, breakfast buffet is amazing! Entertainment every night at the Docksider restaurant along with fabulous food. Beautiful little coffee shop that’s open 24 hours a day, serving every type of coffee you can imagine, alcoholic or not. Saddest part of the resort was the seaweed but nothing that could be helped. Hotel staff was tirelessly trying to clean it up every morning. Other side of the hotel was Marmora Bay which was beautiful for swimm [... read more]ing, kayaking, etc. We went there for a wedding and had an amazing time. Did the Shirley Heights tour and Swim with Stingrays. Lovely vacation, if only the sargassum stayed away!

Good opportunities to make holiday personal

Staff is wonderful, events are numerous and varied. Challenging to book reservations for two restaurants as exclusive vacationers have first priority leaving very late dinner times. Due to weather we were unable to take advantage of excursions from resort. Bed this time was uncomfortable and concessions to help were not successful. A different mattress would have alleviated the situation. This was our second time.

Outstanding resort

St James's Club is an amazing resort. Our third visit and would return again. Excellent food, clean rooms, friendly and kind staff. Grounds very well maintained. Only a 45-minute drive from the airport. Although a family resort, was quiet.

Perfect Vacation

We have just returned from what I have been telling everyone was a perfect holiday. My husband and I stayed at St. James Club in 2018 and loved it so much we vowed we would return. Check in was a breeze and we love the fact that wristbands are not in use here. We stayed in a beachfront room and it was like we had gone to heaven. Clean large room and bathroom with a lovely soaker tub. The AC worked perfectly as did the ceiling fan. The porch was about 15 x 10 in size with a table and two ch [... read more]airs with footstools. We walked off the porch right on to the beach and into a lounge chair. Watching the sunrise every morning from the porch with a freshly brewed cappuccino from the coffee shop was so decadent. We did have one rainy day which we spent on the porch playing cards and reading. We were very content to be outside in spite of the weather. The room was centrally located so it was a short walk to the restaurants, bars and Mamora Bay. The food at every restaurant was delicious. With a variety of theme nights you never felt like the food was repetitive. We enjoyed our dinner at Piccolo Mondo as well. Good food is an important part of our vacation experience and we can honestly say that we never had even a mediocre meal. The beaches are beautiful. You never really needed to get up at the crack of dawn to save yourself a good spot on the beach. There always seemed to be spots available. It was impressive to see staff on the beach around 9:00 PM straightening up the chairs and collecting glasses and towels so that when you come to the beach in the morning it was all set for your day. Picture perfect! The crew was out early morning cleaning up the seaweed and raking the sand so it was never packed down. We are not pool people so I really cannot comment on that except to say that when we were at the Rainbow Restaurant for breakfast, there were few chairs with towels on them. Unlike other resorts, we were not required to return our beach towels to where you pick them up in order to get clean dry towels. Just leave them on the beach and pick up fresh towels after you have breakfast. So easy. The WIFI was always available and worked great. We did two excursions. The first was a full island helicopter tour with CalvinAir out of St. Johns. $199 US per person which I booked ahead of time on line. It was amazing. After the helicopter ride we went into English Harbour and had lunch at Pillars restaurant that was recommended to us by the taxi driver. It was awesome. The food and surroundings were amazing. The taxi to St. Johns then to English Harbour and then to the resort was $110 US and the taxi driver will wait for you at all of these locations. The second was swimming with the Stingrays which we arranged at the resort. Nikki at the tour desk was so friendly and helpful. We enjoyed chatting with her. She has been with the resort for 41 years and gave us some interesting background about the resort and island. Unfortunately, I cannot remember the cost for this excursion but the taxi was $90 round trip. The taxi drivers were friendly and always pointed out interesting bits about the island. What we noticed that was different during our stay this time was that some of the staff were not as friendly or helpful as we remembered. Several times servers in the Rainbow Restaurant would outright ignore you if you said excuse me when they were right beside your table. I am not sure why but that is something that could be improved. We did notice that management stepped up and helped out in the restaurant when it was overwhelmed and we were impressed by that. One day we had an issue getting towels for our room and after three phone calls over the course of a few hours a gentleman by the name of Peter brought a fresh set of towels directly to our room within minutes of speaking to him. We later learned he was one of the management staff. The couple of issues we had were minor really and would not deter us from staying here again. I would like to make a couple of suggestions. One is that there be a space (perhaps the library area near the front entrance), that could have table and chairs suitable for playing cards or games at night or on a rainy day. The chairs and tables currently in this room are low and uncomfortable. The lighting would need to be a bit better as well. Secondly, a great majority of the people at the resort are 50+ and have difficulty getting up from the deep chairs and couches. While they look wonderful, they are not comfortable particularly for people with knee, hip or back issues. A few chairs here and there that would suit those needs would be appreciated. Thank you to the staff and management for making our stay the perfect vacation.

It was dated, but amazing resort

The grounds were wonderful, but the beach was not the best, since they put in the wall. The food was great, but the service was very slow. But I was on holiday and had nowhere to be. The Bay and the ocean were a cool feature, almost 2 different places. The room was huge. There was an unexpected covid tax when checking out of $238 American, but everyone is making a buck.

Still a great property... but not much else :(

List of issues (many went unresolved) Room safe; not working. It took a day to get repaired and after three formal complaints. Several undercooked/cold meals at different buffet and à la cart restaurants. One night, a 6:30 seating for dinner, slow service and problems caused us to not leave until almost 9:00. Finished plates were left at table for 50 minutes! We had to get own water and drinks from the bar. At the orientation, Stephen had announced laundry service was included at no charge [... read more]. Many were surprised by this announcement and confirmed the information was correct at the meeting. Requests for a laundry bag: simply went ignored. Just as well. We found out later the costs for this service were very expensive. Requests for a bath mat (which housekeeping didn't have on the cart) were ignored. Nothing done. Bars were regularly out of limes, out of cherries, out of Grey Goose before 8pm Housekeeping: no soap left after room cleaning. We were mislead about transportation costs and timing of trip by Naomi Smoke alarm in the room started going off one night night at approximately 1:30, 2:30 3:15, 4:00 and 5:45. It was removed the next day, but not replaced! A late check out was request and approved, but we ended up being locked out of our room as the room key was deactivated at the regular check out time. There was no Sunwing representative on-site the entire time. All Inclusive includes problems and disappointment

Beautiful Location

The food was amazing staff were very friendly. We experienced heavy rains and an umbrella in the room would have been helpful. Ample chairs to sit at beach and towels were easy to get for pools and beach. Our room was nice with a great view of the ocean. Piccolo restaurant was romantic and very good food. Bartender Selman next to Docksider restaurant was an amazing bar tender. The hotel should provide an assistant for him to assist with washing glasses or provide a bigger dishwasher as the  [... read more]bar was full of glasses big time. Bartender Dane in the lounge outside of Rainbow restaurant was also very helpful and friendly.

Amazing Resort

St James Club was a beautiful resort clean, well maintained, friendly staff, great food. Lovely pools and beach. Peaceful and relaxing. Great coffee shop with fresh goodies and sandwiches. Liked the golf cart service of drinks on the beach. Golf cart service to the restaurants and spa. Spa secular on top of the mountain and truly relaxing. Great theme nights and Disco and karaoke night as well. Looking forward to returning back

Not as expected

Firstly let me say that most of the staff at this hotel were lovely. The hotel itself had its good points, big rooms, large property etc. however the issues were as follows Firstly the beach.. on one side was the Atlantic which provided a small beach however due to the weed issues they have been having on that coast for years it was unusable. The other beach was a cove and looked nothing like the pictures. Within a few feet of being in the water it was dark and weedy. Secondly drinks… no [... read more]ne in the rooms, just an empty fridge, so you had to buy them at the hotel store and no drinks were brought to you on the beach or at the pool. Next the food… it was ok, occasionally more than ok but it was never more than that. They had two a la cart restaurants, one that was at an extra charge and only open two nights a week and required a dress code… the other was open 5 nights a week however the portions of food were ridiculously small. There was an outdoor buffet restaurant which was ok but not great and one other outdoor restaurant that was not great at all. A couple of nights there was a bit of music but mostly no entertainment at all All in all it was a disappointing experience…and when people look for a high quality all inclusive experience that was not cheap I think they need to know in advance what they are spending there money on.. thank goodness for excellent weather a beautiful island and great company.

Great resort

Lots of greenery all around the resort. Coco beach that faces Atlantic was unfortunately closed due to the seaweed, however resort also has a beach that faces the bay, water was calm and good for swimming however not the greatest as it was kind of murky. This has to do something with type of sand rather than been unclean.Food was excellent and cleanliness extremely good. Coffee bar was my favourite with specialty coffee available whole day. Service was good. Not very impressed with extra 25 us $ [... read more] charge per day as the room was only cleaned every second day so not really sure why extra cleaning charge was needed specially as room is occupied with same guests whole week so no need to deep clean during your stay. Felt safe as everyone was practicing safe Covid protocol.

Just wonderful

Meticulously kept gardens, clean eating areas, plenty of pools, well mannered staff and delicious food make this resort a great choice. Spend the extra money for royal suites and you won't be disappointed. Remember you are on island time, so sit back, relax and enjoy you quiet time, one of the water sports or am excursion.

Great place

The four of us felt the restaurants / meals were excellent [along with the theme nights]. Our oceanside room was great and the beach area was cleaned daily to remove any seaweed washed up during the night. Several pools were available with a bar nearby. We especially liked the staff who were always there with a smile, great service and willing to "kibits" with you in a friendly manner.

A resort that lived up to its reviews

We enjoyed our stay at St.James—great staff, excellent beaches (2) lots of water activities, multiple choices for pools, good gym, 4 tennis courts, well maintained property,etc., Not a lot of night life but that was ok. The Piccolo restaurant is a gem and worth the extra money. Loved the 24 hour coffee bar.

Unique resort

That resort was spacious and never felt crowded even though we understood the adults only section where we spent a week was fully booked. If we wanted sun or shade or a quiet drink ther was always a wide choice open to us - a major plus Two other pluses, no or very muted music to distract us and the only resort we have ever been in where no tipping actually meant no tipping. The food was very good and well presented

Everything exceeded our expectations!

When we booked our trip, Nicole Kirk asked us what we were hoping and looking for in our trip. We were not disappointed, the whole experience was amazing! The resort was beautiful, and the location of our room so close to the beach was incredible. We looked forward to each meal, the food was fantastic! We felt very safe and relaxed the whole time. We would definitely recommend this resort to others !

Very nice spot

St James Club in Antigua is a great location. They have the whole peninsula and its all very well-groomed, accommodation is very nice. The beaches are groomed daily, removing the little seaweed that does wash up. Rooms very clean and air-conditioned. The food is good and in good quantity. The booze is ok, the beer is a local beer which was ok, the wine was subpar IMHO. They did have premium liquors and of course very nice rums. The mix (pop) is fountain pop so it makes a drink taste a bit diffe [... read more]rent than if you used canned Coke here at home. Making reservations at the a la carte restaurants is easy, a quick phone call the day before. Watersports are available daily. Sunwing Airline was fine, its pretty tight but they all are these days, same as Rouge etc. They do board at an infield terminal which means a bus ride from Terminal 3 to the infield Terminal which adds about 10 minutes each way. No food or booze is supplied free, it's all available at cost, again, same as most airlines these days. The airport in Antigua is very modern, smaller and a breeze to get through.

All around very good.

Very good quality resort all around. The food is consistently very good at all restaurants. The ocean-facing beach is lovely. The beachfront rooms are right on the beach, spacious and comfortable. Very pleasant staff who take care of your requests and needs promptly.

Beautiful place, amazing staff and non-stop sun.

I visited SJC with my girlfriend after a long search for potential places to go for a week long vacation and we were thrilled with the decision. The Club is located in a beautiful and peaceful area with options to look towards the ocean or into the bay. We opted for the ocean, as it provided a nice (but not crazy) breeze, which was very appreciated with the hot weather, and was calmer and quieter compared to the bay side. The staff at the SJC were top tier and lovely across the board. The food w [... read more]as strong for an all inclusive and healthy options were available for anyone who wanted to go for fruits instead of bacon... Perfect place if you're looking for a relaxing place to hangout. Rooms were a bit dated but perfectly appointed and served the purpose with great views for most. Would recommend to anyone heading south.