No

not too much food was limited ,too many cubans in the hotle eating like pigs/travel from cayococo to caricok was too much ,would never go back if they dont change that cayacoco airport.that is one of the reasons the hotel is empty

Great resort ?

I really enjoyed my vacation in the caracol hotel and everything was great specially the beach pool and food and I really liked the hotel and services and I wish to be there soon with my family and friends and enjoy our vacation together ?

Great vacation

The Food was exceptional. Breakfast, Lunch and Dinner. Beach is amazing. Tractor removes and washed up seaweed early every morning then beach is raked by hotel staff. Walk almost every day to neighbouring villages without fear. Staff and villagers very friendly

Great small resort

Fast check in .rooms very clean,nice layout with cosy sitting area off bedroom,bathroom updated with rain shower head, small balcony for two.bed comfortable with large pillows. Cold bar fridge .the grounds kept up and well groomed.the dining room a bit small but the food was average .service great pasta station great. The alacarts great ,the Italian the best with super service. The bars 3 all ok but lacked variety ,also ran out of mixes such as tonic water ,lemoned juice ,mint ?Ran out of hot wa [... read more]ter phoned front desk the service man was fixing it within a half Hr ,overall the service was great and often would go out of there way to help.

Very relaxing vacation

Hotel “Amigo Caracol” at Santa Lucía beach, Cuba is newly renovated. The rooms are spacious with an entrance including a sofa, chair and a little fridge. The rooms are with balcony. The buffet restaurant is spacious as well, but it is very noisy(because the ceiling is low). Some times, there are flies around the food. The beach is well maintained.Staff is professional and friendly. We had a wonderful time. We would like to visit hotel “ Caracol”,when the flights from Toronto go to Camag [... read more]üey (not to Holquin, because of the 4 hrs bus ride).

Caracol Santa Lucia

This was my fourth time in Caracol.The rooms are very nice, everything is very clean...including mattresses, curtains, furniture in the sitting room, the bathroom are spacious and very clean. Personal is dedicated to their work. The food is plentiful.,,In the restaurant you have so much meals to combine. The entertainment staff works practically the whole day, and specially in the evening.Very talented young people. Great service at bars. Beach is good and clean. Great vacation.

Good value, 3 1/2 to 4 hour transfer time from Holguin airport to hotel

Have been to the Caracol a couple of times and Playa St. Lucia many times. The Caracol is a nice hotel, good food, friendly staff. It was pretty quiet with an older crowd in comparison to the Mayanabo the same week which was quite rowdy. That beind said it was the worst bus transfer between airport and hotel. 3 1/2 hrs to hotel and almost 4 hrs back to airport on a road that had long sections of almost impassible pots holes (travelling at 5 kph for a good portion). Will not return via Holguin  [... read more] (was advertised as into Camaguay but re-routed to Holguin) as the additional time and discomfort was not worth it.

Great resort!! Value for money!!

We weren't expecting much as it was said to be a 3 star, but it was more worth a 4. The food was delicious, the drinks a plenty.. To bad the water bottles was only .50 cuc. Pool was not excellent but better than all the other resorts in the strip, cool and refreshing and clear-ish. Some staff ( bar staff )could be more smiley or appreciative.. Beach clean and large. The resort itself is spacious , room to roam. Wifi available in 3 areas. Make sure to buy enough internet cards when arriving, they [... read more] run out. Bring mosquito repellent on muggy nights. Had a great time will definitely come back when i can.😊

Caracol

As the previous time hotel grounds were nice and clean. More than enough variety of food for not too picky person. Entertainment was better 4 years ago. Beach cleaned every day. Other public beaches in the area very dirty almost dengerous to walk on. Both buses I was traveling in with quite dirty apolstery.

Beautiful resort

This is my fourth time after a long time. Everything is good with exception of few things. Too much flies in the dinning room. They need to label all the food. They tend to put pork in everything. (eg. Yuca with a little bit of pork) I am not eating pork, so I cannot eat the Yuca. Not everybody eat pork or beef.

Best Resort in Camaguey

Hotel Caracol has the best and cleanest beach. It has the best frontage and the beach staff work very hard to maintain it. other beaches have no frontage and are not tidy, The hotel is very, very clean, the staff all around are most pleasant and helpful. The front reception are most helpful and very informative.. thank you to Naomi and Alena for taking care of me. Rooms - oceanview, are perfect , the bed was very comfortable. The food was fresh and well presented. I was vacationing for  [... read more]1 week and have already booked a second vacation for January 15 for another week. I recommend only this resort in Camaguey

Awesome Vacation

We have been to this resort several times and as always the trip was fantastic. Looking forward to going back in the future. The staff is very friendly. The animation team are always fun to be around and the overall vibe of the resort is like family. A small resort where you can kick back and relax.

Excellent week - April 17 - 24

I have stayed at this hotel 4 years ago. About 1 hour 40 min from the airport. It has since been renovated very nicely..Rooms have been painted, new floors, new washroom, nice modern tiled showers with rain head and hand held shower option, no bugs, I had ocean view room, right on the beach. Buffet nicely renovated, food is o.k. , good breakfasts, good pasta section with pizza. The Buffet also has had major renovations. Looks very nice and modern and clean. The snack bar has good burgers, ask fo [... read more]r well done, good hot dogs.. clean new washroom at snack bar area. This hotel has the best beach of all, wide and workers on the beach try hard to keep it raked and clean. good lounge chairs.... I will certainly return before the price goes up later this year. Relaxing resort, well kept attractive grounds, nice staff. For TV programs, no Canadian news or English movies if you plan to watch before bed. 95% Spanish TV. I needed to have repair done as the shower needed a seal near the shower door, it was done same day I requested. There is a small commercial center next door, with restaurant, snack bar, convenience store where you can buy bottled water, etc. less expensive than at the resort. There is also a Bank to change your currency to Convertible Pesos.. better rate than the hotel. You need to bring your passport for the bank. Very safe. There is security on the beach at night.

Better than I though

Great hotel ,rooms new clean and lots of hot water. All of the staff went out of there way to make our holiday great most spoke some English. The food most nights was pretty good with a surprise out side barbecue of pork chops and chicken.The grounds were well kept ,with the beach kept well groomed .Jeniffer always informing us all the activities and events going on during the day.The bar drinks were OK ,lots of cold beer ,service was fast and always smiling.The pool clean all the time ,but the  [... read more]liner is in need of replacement as it has a few tears! Overall great hotel a pleasure to tip as thy really appreciated it .will recommend going to this hotel.

Very good resort

Very nice hotel for the money. Good service. Very good entertainment. Staff was very friendly. The one complaint I had was the room safe did not work and was forced to pay for one ar the desk for duration of stay for the week.

After 5 years is better

I was in Caracol again after 5 years. The resort is renovated. Bathrooms are nice and new. I had hot water everyday. (Some people complained that they did not). The beach was clean, however there were some weeds and rocks in the water. Food was ok. I like fish and Ihad it everyday. Staff is nice as always. In reality I can only complain about the weather.

Nice place

Rooms are nice and spacious, food acceptable when there are no local tourists, entertainment poor, beach poor, lots of weeds and stones, no interesting places to visit, will not recommend !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!.

Another Great Holiday

This was our third visit to Caracol and we had a great time.The weather was perfect, the beach was amazing and the food was very good.We arrived at the resort after 11 p.m but the restaurant was kept open for us for late supper.We were welcomed by the staff like family.This resort welcomes families,couples and older clients who mingled very well together.The resort is "seniors" friendly with ramps,walk-in showers and easy access to all the facilities. We enjoyed every day of our stay and look [... read more] forward to our next visit. Special thanks to David for great massages and Rosa our maid.

Great resort

Rooms are great. Food very goods ( strange for Cuba ). Grounds very good. I have stayed in many resorts in Cuba. By far this is the best I have been to. The only negative would be the coffee was not top notch. I do expect this at a Cubain resort

Resort was great but the people make it spectacular

The overall grounds and room was fairly clean people hard working,friendly also entertainers was phenomenal so friendly, l would definitely recommend to my friends and family.l would like also to give a big thanks to Sanchez,Lizette ,mishele,Juan Carlos for making our vacation extra special they are just the best. Will be going back for sure.