Lovely stay

The hotel is old for sure, hot water in shower is pretty much non existent. There are a lot of kids so if that's not your thing its not for you. The staff and food make the resort,Louise and jazmin at the pool bar are amazing. Overall the staff get a 10 out of ten, the resort itself should be rated a 3 star.

A delightful holiday

I found the grounds to be beautifully landscaped and extremely well maintained. The property was always clean and tidy. The buffet room and 2 ala carte restaurants were always spotless and food presentation excellent. My room was cleaned thoroughly everyday. Every staff member I interacted with showed me 100% great service. Their concierge, Rafael Oviedo provided top notch service to me when I approached him a few times during my stay.

Surprising

First impression was not very good, The hôtel is old and not renovated. The front desk appears not very welcoming at first. But the first few hours at the pool changed our mind. Very friendly staff. Everyone was happy to serve us. Spoke with other guest who also had the same impression as us. Very clean. Buffet was very good with a lot of choices.

Surprising

First impression was not very good, The hôtel is old and not renovated. The front desk appears not very welcoming at first. But the first few hours at the pool changed our mind. Very friendly staff. Everyone was happy to serve us. Spoke with other guest who also had the same impression as us. Very clean. Buffet was very good with a lot of choices.

Very good small resort among the big expensive hotels

excellent service throughout the resort , small but big enough to have everything needed , food is excellent , drinks are as you expect , closed to Bucerias , transportation to downtown vallarta available through local bus or uber

Graet time

I like it.Good service,friendly staff,rooms clean but probably need some update,for the size of resort better then expected. Food is good- I can call it home made Mexican. Beach area clean.Really enjoyed barbecue nights.Carlos was great- have a time to talk to all customers

Yes amazing resort.

This was my 10th year at this resort. Obviously I love it. Staff is courteous & very helpful.Food is plentiful & variety for all tastes. Grounds are well maintained. Shows for everyone. Only complaint is not getting a negotiated room. I have knee issues & always get the 4th floor but I managed.

Yes amazing resort.

This was my 10th year at this resort. Obviously I love it. Staff is courteous & very helpful.Food is plentiful & variety for all tastes. Grounds are well maintained. Shows for everyone. Only complaint is not getting a negotiated room. I have knee issues & always get the 4th floor but I managed.

A delightful holiday

This hotel suited my needs to a T! The grounds and public areas are beautiful and tidy, clean and well kept. The rooms are cleaned spotlessly every day. The new manager of food and beverages, Carlos Dias, is a very busy man doing a great job! The food in the buffet and the ala carte restaurants is top notch! The BBQ night on Wednesday was amazing. Beautifully set up and the entertainment was awesome. Carlos knows how to put on a good party! He was very attentive to me and my friend. The servers [... read more] in the buffet and restaurants and bars are the best! Friendly and hard working. The front staff of the hotel were friendly and very helpful. Rafael Oviedo, the new Concierge, truly aimed to please. He is friendly, professional and very helpful, always aiming to please.

Nice smaller hotel

The rooms are dated (plumbing) however the beds are comfortable and great pillows!! The lobby isnt that great if you have family/group of friends no ambiance and uncomfortable sofa/chairs no where to play cards. The pool is good. The beach is great but beach chairs are old and uncomfortable. But they have nice beds near pool area facing ocean. the food is just okay... you wont starve but lacks in salad bar area..but I understand they are currently doing renovations. friendly staff and  [... read more]clean surroundings

Great experience

So, the hotel is quite old and dated. But you can tell they are doing everything they can to keep it fresh. They were paining inside and out when we were there Over Christmas. The property is very small, huge pool and great kids slides. The staff are absolutely incredible. You can tell they like to work there, everyone was so friendly amongst them. Drinks are a little on the sweet side, but the bartenders were all amazing. We had a room overlooking the pool with a balcony and could see and  [... read more]hear the ocean. Beach is perfect...no snorkeling though as it's too rough. Food is excellent and we had one vegetarian with us and she always ate well. Would recommend!

Good Times

The Hotel & grounds were well maintained for it's age, activities & Pool were great, meals were good, staff are very friendly. Location to biking & walking paths was awesome. The Samba Vallarta was a good choice for our two week vacation.

Pickleball crazy

Sandra at Trip Central supplied us with a seamless vacation Samba hotel in Nuevo Vallarta is a small resort with a big heart. ?? Happy staff. Clean rooms More than adequate food very little cheese . Perfect heated pools for families. Well separated for small kids middle kids and a deeper pool for adults with day beds on a central island. Never a problem finding chairs and 50 beach palapa rarely full. Bikes were beautiful and we rode south to Teresa courts and north to Bucerios 7-8 km past. Con [... read more]cierge is working on installing Pickleball courts by November. Boogie boards available at activity desk a must do. Beach volleyball water polo water aerobics with dance classes every day. Two alacarte restaurants easy to book in Things to take or buy in Mexico Squirt bottle to keep birds away when you eat outside Big water bottle to refill at bars. No need to make garbage by using plastic bottles Your own drinking insulated covered cup. They hand wash the plastic resort cups. Rooms. Odd number rooms face Samba garden area Evening entertainment starts at 8 ends at 9 hotel goes to sleep. Even numbered rooms face Riu Jalisco entertainment starts at 9 ends at 10 with hooting and hollering till midnight. We need to change !!!??? We used two pool towels in two weeks. Saw a guy exchange 10 towels two days in a row. If you need this service, use it . If the towel just marks your chair , reuse it ! We all pay for laundering REDUCE Reuse recycle I will not take a towel home in my luggage and have to pay $20 for overweight. Had a great time Thank you Norma and all the staff beautiful job ???

Samba!

Had a blast at Samba… the quiet/small nature of the resort was awesome. Closer to ocean, ample space, no lines! Shout out to the amazing friends we made and the amazing team at resort… we’ll be back!

Family friendly

This was my 6th year staying at Samba. I love the resort & the staff. Everyone is so friendly & helpful when needed . The pool & surrounding grounds are so well maintained. The check in/ check out goes very well.

Best staff ever at any resort I’ve stayed at!

Such beautiful people who work there. From the concierge, Bernardo to Genaro at the buffet, to Martin at the pool bar to Norma, the cleaning lady, to Nicole at the front desk - just a few of the staff that went above and beyond to make us feel at home!! Thank you! The food was great, grounds well taken care of, clean. The rooms, very clean but quite musty smelling.

Hotel and location ar

The Hotel is old but well maintained and beautiful location Grest Besch Nice pools Most staff is very good some a little slack (probably new) but friendly and helpful. The Hotel needs better management to Upgrade Food was always cold with Little change And poor selection. Average to poor specialty Resturaunt Bar service was great but Little selection of Good Quality drinks and the Daily shows were Poor to Pathetic This is DEFINATLY not 4 star Quality more like 3 or 3 1/2 at best. Also p [... read more]ickup from Airport was terrible. Waited 2 1/2 hrs for bus to take to hotrel

Sub par

add says 4 star, hotel is a two at best, rooms smelled of septic gas and mold. food was terrible, everyone was complaining. however, staff at resort was friendly and upbeat at all times. activities staff are slow and poor quality, nightly shows were terrible and repetitive. alot of people were getting sick at the hotel, both me and wife were sick .cleanliness is not a priority at this hotel. would not recommend this hotel to anyone.

A small comfortable resort

The grounds are lovely and well manicured. There was maintenance happening on the large pool which was completed the day before we left. It looks beautiful and we'll enjoy it next year! The dinning room was always clean and tidy. The service from the staff was warm friendly and professional. The Mexican restaurant and the Italian restaurant were fabulous! Many delicious options to choose from and amazing service. The concierge is an added plus to the resort. Bernardo was very friendly and [... read more] extremely helpful. He was always asking if he could help us in any way. Bruno, bartender in the bar by the front desk made us perfect lime margaritas and was very friendly, great service. The waiters at the pool and beach are great!

Surprise!

Resort was very clean. The staff were helpful and very kind. The beach was amazing. Food was ok. We were expecting something similar to other 4 star resorts we have stayed at in Mexico. Surprise - Many staff, spoke little to no English, which has it's challenges when you don't speak any Spanish. We were lucky that we were with a friend who spoke Spanish. The food was not great. Most of the other patrons spoke Spanish so you couldn't chat with them. The pool was being renovated so a [... read more] jack hammer caused all sorts of noise for the entire trip. The water in the portion of the pool that they had open was dirty and the pool crowded. Most of the entertainment was in Spanish so you couldn't understand. The rooms were old with lots of rust around the tub, it looked like mold but was probably rust because the rooms were clean. The doors and windows did not keep the sound out so you could always hear someone in the hall or in the room next to you. Entertainment went until after midnight and you couldn't escape the noise. Trip Central said the resort was a 4 star. I think this is misleading. It is a 3 star hotel at best.