Amazing Resort

The grounds are very well maintained with enough space. The multifood selection was wonderful. The staff were very courteous and always looking out for the guests. The double beach access was a dream.

Amazing resort! Loved every minute of our trip.

Can't say enough about this hotel. I have been to Cancun many times, and this was by far the best resort. Staff were so accommodating and attentive to our needs. 9 days was not enough to enjoy all the great food. Never had to wait for a table and the food was freshly prepared by skilled and professionally trained chefs. We tipped well, but it was never expected. 5 stars plus for Hyatt Ziva.

Perfection

We stayed at the Hyatt ziva Cancun turquoise tower for 7 days. The unique location in the hotel zone is the one of the main reasons I booked here for our honeymoon. As guest in the turquoise tower, the hotel provide complimentry shuttle service from the airport. Upon arrival to the hotel, we met our Butler, Joel, he turned our honeymoon into something magical with all kinds of surprises. The level of service he provided exceeded all expectations. The room is very stylish with great views. The be [... read more]ach is probably the best in Cancun because they blocked off all the big ocean waves. The restaurant and bar have elevated designs, but I feel like the food can be improved as they are a bit plain. All in all, this is a amazing hotel and I would recommend it to all my friends

Great Vacation!

Our family enjoyed this resort very much! Everything is a step above a typical all-inclusive resort. Loved the fact that there were no reservations needed for restaurants, no bracelets we had to wear. Service was top notch and everyone seemed happy to work at the resort. Beaches were lovely and we enjoyed the free water sports almost every day such as paddle boards and kayaks. Food was great in every restaurant.

Absolutely Fantastic

This resort exceeded our expectations at every turn. We are definitely going back. We stayed in the all adult Turquoize Tower, 11th floor. View was phenomenal, Butler service was a new experience for us, it was awesome. Can't say enough good things about this place. Also, Trip Central had the best price for our trip over many other sites.

Great Hotel

We have traveled to over 8 all inclusive resorts within half an hour of Cancun airport and this for many reasons appears to be our favourite. New, modern and clean hotel. We had a swim up suite as always and it had the best view of all hotels, and a huge reason we will return. Fantastic bed and pillows, beautiful bathroom. We went in October and always found spots around the pool or beach, which was so clear and blue. Though it's right in Cancun, being on the tip offered seclusion and unforge [... read more]ttable views. Free Wi-Fi worked well all over the resort. The food was good but nothing wowed us, however it was good enough to not be a deterrent to go back. Also, no nachos on room service menu! However, taco carts that came around the pool made up for that. Drink service at the pool was the best yet. Very attentive. The airport shuttle took 30 minutes so perfect for us.

What a great spot!

This hotel was absolutely amazing from the speedy check in (our room was ready) to check out the service staff grounds was top notch. We ate a a couple of the restaurants and they all have something for everyone from a burger and fries to sushi. The views and the grounds were well taken care of and there were all these little sitting areas as well with gas fire places for at night time to the beds that lined the pool area. There was also tons of shady spots on the beach as well. I would  [... read more]highly recommend this resort to anyone and would love to go back.

Great place

Super service, great rooms and beaches. Pool was a bit old but overall a great family place! You can go to the Dolphin lagoon that is right there. Food was excellent. You have 2 beaches. One beach that is less windy and one with bigger waves. Great food on the beach and bars all over the place.