This hotel was large enough to keep us engaged but not so large as to overwhelm us with large crowds. We had a swim access pool room that was recently painted, with a recently tiled private patio, with trellis screening; only 8 feet from a newly installed pool. This was our haven. We could venture out to the beach, enjoy dinner or hang out at the main pool but when we tired of having others around, we could retreat to our quiet oasis.
The beach was raked clean and long enough to enjoy walkin[... read more]g in either direction.
There were two associated adjacent hotels that we could venture to that provided some shopping, though a little more variety of goods would have been nice.
The food was good, with the exception of breakfast sausages that were hotdog wieners in disguise. It made us wonder how many were put on plates but rejected to the waste bin. I only mention this because it is easier to talk specifically about a singular fault than to praise the variety of food that was available and enjoyed.
Service was pleasant, though few English speaking staff.
All in all, this was an enjoyable venue and one that we would select again or recommend to friends.
Cheers,
Garry
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Cpcaroline -
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Amazing resort
Everything was as expected or exceeding our expectations.
Hotel clean, wide room, Hot water and a lot of pressure in the shower, nice beach, a lot of activities and animations, exceptionnal gym, great food variety and quality, hotel crew members very nice.
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Mia P -
Verified Purchaser
Great resort and very affordable!
This resort was exactly what it was promised! It was beautiful, food was great, it had a children’s play area. The only things that could improve were the kids pool were too warm , the bathroom didn’t have a complete door or screen that separated it from the rest of the bathroom so water would get out and the kids place had a trampoline that was closed :( other than those it was WONDERFUL! Definitely recommend
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HariSh -
Verified Purchaser
Where the Atlantic Meets Luxury and Comfort
I recently had the pleasure of staying at this beautiful resort along the Atlantic Ocean, and it was nothing short of amazing. From the moment I arrived, I was welcomed with warm hospitality and a breathtaking view of the ocean just steps away. The property itself is stunning—well-maintained, with a perfect blend of modern comfort and natural beauty.
The rooms were spacious, spotless, and thoughtfully designed, offering balconies with panoramic views of the beach and the sound of waves as the[... read more] perfect wake-up call. The food was another highlight—fresh, flavorful, and varied. Every meal felt like it was crafted with care, from the seafood specialties to the international dishes, all paired with excellent service.
The resort also had plenty to keep guests entertained—beachfront lounging, water activities, and cozy spots to simply relax and take in the scenery. The staff went above and beyond to make sure every detail of the stay was perfect, always friendly and attentive without being intrusive.
What truly stood out was the combination of luxury and relaxation—it felt both indulgent and laid-back at the same time. Whether you’re looking for a romantic getaway, a family vacation, or just a peaceful escape by the ocean, this resort is an absolute gem.
I left feeling completely refreshed and can’t wait to return in future if things go as planned. Highly recommend!
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Private -
Verified Purchaser
Not a 5-star
The staff were only friendly when I slipped them US cash. The staff have disdain for English-speaking people. My attempts to speak Spanish were received by mocking me. One server made fun of my son for his stutter and ignored him after that. No one showed us around on the first day. The valet just told us to use the app to orient ourselves. The app had the restaurant hours wrong. Food was great. The beach was terrible. I had a better experience at a 3-star in Mexico and Cancun. I will never go b[... read more]ack.
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Pamela Taylor -
Verified Purchaser
Fantastic stay!
Myself and three friends stayed for a week March 30-April 6th 2025
The grounds were immaculate, the food was excellent, rooms were clean and beach was gorgeous. Would return again 100% with my family.
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Hannia -
Verified Purchaser
Beautiful resort
Iberostar Waves was a beautiful resort. The grounds were immaculate. The rooms were newly renovated with fresh calming colours. They were in the middle of sanding the doors and painting them. The food was amazing. They had such a variety of food for everyone to enjoy. The resort is environmentally friendly. There was no garbage, plastic bottles to be seen. As Christmas is coming, it was tastefully decorated in the lobby, restaurants and grounds. Staff was friendly. Unfortunately very few spok[... read more]e English, but they tried very hard. It was a relaxing vacation for us. A huge thank you to Judy for recommending Iberostar Waves and sending us information along the way and well as the help from the Stoney Creek office when I had questions. Thank you
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Private -
Verified Purchaser
Wonderful resort!
The only complaint is that some of the food at the buffet was cold. At the Smokehouse, the brisket was very dry and tough but the chicken and fries were really good.
Other than that we had a great time!! Loved the resort!!
Staff was wonderful!!
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Tiberius11 -
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Thoroughly a great experience
We had a great time at the resort. The staff were helpful and the grounds well maintained.
We had a couple issues however. First of all we weren't impressed with the food. Not a big variety and the meats were overcooked and fatty. After the second day I basically became a vegetarian.
Also there was not any itineraries for us to know of things going on.
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Private -
Verified Purchaser
Amazing resort
we always enjoy our stays at iberostar punta cana ..rooms have now been upgraded ,fresh paint ,great air conditioning ..love that the door locks open with bracelet instead of carrying around a card to unlock doors ..cleaning staff and servers at all locations were awesome..they also got many new lounge chairs around the pools all in all just a great place to relax n refresh for 14 days ..
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Private -
Verified Purchaser
Great resort
Perfect size, everything within 4-5 minutes walking distance. Nice pools and great beach front.
Friendly staff, Maria the drinky drinky waitress was awesome.
Nighttime entertainment was average. French cuisine was my personal favourite
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Private -
Verified Purchaser
Very nice resort
The resort layout and facilities were very nice as were the rooms and the food. The staff was ready to help and the restaurants were fun with varied menus from Mexican to Asian. We were a group of 11 and staff still managed to seat us together. Added bonus in February of '24 there was virtually no seaweed along the beaches in the area. Golfed at the Iberostar Bavaro golf course on site and it was in very good condition, picturesque and playable.
The only downside given the resorts price range[... read more] were first-world problems. Unaccompanied beach towels hoarded the majority of the chairs at the pool and beach which bothered the non-golfers in our group but the only real issue was the crowds at the buffet. While they built separate buffets for the Domenicana and the Punta Cana resorts, they have converted one into a restaurant leaving only one open. At prime time it was chaotic and not fun.You don't see this at other comparably priced resorts in the DR and they really should go back and operate as designed.
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Llamamo -
Verified Purchaser
Perfect Escape!
The hotel exceeded our expectations. The grounds were impeccable. Everything was exceptionally clean and well kept. The food at the buffets was fresh, abundant, and there was a large variety. The staff were always friendly and smiling. The entertainment staff were fun and energetic and great at encouraging us to participate in everything from pool fitness to dance lessons. We ate at the Asian and Mediterranean restaurants and the food was very good. The fitness centre was wonderful and the yoga [... read more]teachers were skilled! All around a fabulous vacation!
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Private -
Verified Purchaser
Amazing Vacation
We stayed at the resort from November 11th to 22nd. It was our second time at the resort, the first time being 20 years ago. So there have been many positive changes. First and foremost the entertainment is amazing, it was 20 years ago and still is today. The gardens are beautiful the beaches are kept clean. They have a lifeguard on duty at the beach which you don't see very often and while we were there he had to go out and rescue someone.
The buffets are well stocked and fresh. Though it ca[... read more]n be a bit repetitive at times, all the food was amazingly well presented. The specialty restaurants were the best but you can only book 3 dinners.
If you like to sitting at the beach you need to get up before 8:00 and find your lounge chair, if not you're out of luck as it's a very busy resort. There are umbrellas on the beach which is a must for me. If you like long walks on the beach you won't be disappointed.
The only thing we found is our suite was a bit dated and that the air conditioning just didn't feel right. It looked like the same room I'd been in 20 years ago. The grounds and beach is spectacularly clean. There's environmental policy is outstanding no single use products on the resort. We definitely would return.
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Deanie -
Verified Purchaser
GREAT RESORT
we,ve always enjoyed our stays at Iberostar our # one go to resort in punta cana . this year we could tell lots of new employees were being trained after 2 years of Pandemic . lots of familiar faces
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Zaba -
Verified Purchaser
Iberostar Punta Cana - resort to come back to...
I chose Iberostar Punta Cana based on it's pools configuration, landscaping details and beach proximity. I was right on! We loved lounging in it's pools, particularly on the steps, partially submerged in the water, sipping on our cocktails. It doesn't have a swim up bar, but that was no problem at all - more the reason to get up from our spot and move to another comfortable location.
We were at a great time - Nov/Dec, not too many people yet. The price point was also very good at that time. Sm[... read more]ooth sailing thru Toronto airport, slight delay on departure - wings have to be de-iced. Great transfer to our resort - we were the only ones in our van, and we didn't pay extra for private transfer - maybe it had to do with not too many people going our way yet?
On second day there we scheduled our PCR Covid test which was at 2 pm on Dec. 01 /we were coming back on Dec. 03, departure at 4:00 pm/. After congregating at the lobby, @ 15 people were taken by golf carts to a location in one of the Iberostar Bavaro villas. There we paid our fee which was 70 usd per person /cash/. Our results were e-mailed to us next day at 8:00 am. Very fast I would say.
Also, I loved eco features of the resort: dispensers in the bathrooms /soap, lotion, shampoo, conditioner, body wash/; air dryers for hands, no paper towels at the resort restrooms; recycling containers in the room and all over the grounds...
The resort is also big on QR codes - everything - menus at a la cartes, information, maps etc is done by scanning QR codes, so get your phones ready, lol. But some printed menus were also available.
Covid protocols: basically at the buffets and a la cartes only - entering you have to have your mask on, once seated - mask off. But I have to applaud all the employees of Iberostar - masks on all the time!
All in all - a very relaxing and pleasant stay, beautiful grounds, great pools, great food... On day number 2 there - I was already planning extended family /more relatives/ possible stay here next year :)
And special "thank you" to our Tripcentral agent for being on top of everything and sending us helpful informational e-mails every step of the way and answering our questions promptly. Tripcentral website is my favourite site to go to and explore possible vacations!
Great vacation! Makes it easier to go back to work to be able to plan another great stay!
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Private -
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Amazing resort
Wonderful resort with beautiful grounds, amazing beach and wonderful restaurants. Grounds were meticulous. Staff were very friendly. Entertainment Shows were very good . Our rooms were very clean. We were celebrating our Anniversary and received champagne in our room for our arrival as well as dinner reservations at the Italian restaurant.
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Private -
Verified Purchaser
Another great stay but also a con alert ...
We are a 60ish couple that have stayed at this resort 7 times in the past 14 years. We have always had a great experience but as with any resort there are pros and cons.
The Iberostar Punta Cana is a traditional style resort that is well maintained, everything is clean and the staff are great. The common areas are updated, the rooms are clean with excellent housekeeping but do show signs of age. If you are looking for that trendy brand new feel then this probably isn’t the resort for you bu[... read more]t if you like a well maintained old world Spanish feel then this place is great.
Food is above average, never a problem finding appetizing stuff to eat here, never a problem getting a drink either, staff are attentive.
The beach is on one of the nicest stretches of Bavaro in my opinion. Lots of sandy area and the surf isn’t as high here as other sections due to the proximity of the reef. You can go for walks in either direction, lots to see and many people doing the same thing, a great way to spend time in the sun.
Shows are varied and the enthusiastic animation team do a great job to keep you entertained. This is not a party resort altho there is a disco as part of the complex away from the main accommodation area. At nights the pool area is quiet.
Beware tho …
Back in the mid 2000’s there used to be timeshare salesmen lining the walkway to the buffet, you had to run that gauntlet every time you went to eat which was tiring to say the least … then for many years all that stopped, clear sailing which was awesome. Well, it has returned, but not in the way you would expect …
When you check into the resort you are assigned a concierge who sits with you and gives you information on the resort as well as takes your à la carte reservations. The next day when you pick up you reservation slips and they think they have your confidence they sneak in a request for you to attend a 1.5 hour “presentation†on some kind of deal they have cobbled together involving discounts on the premium services at this and other resorts in the area. Oh, and there is a $100 gift (a useless one) for attending … humm, sounds a lot like a variation of the old timeshare scam to me. When the concierge saw I was less than interested he even tried to guilt us into attending with “oh, will you just do it for me …†how pathetic is that … I abruptly ended our relationship at that point.
NOTE TO IBEROSTAR MANAGEMENT … people don’t travel long distances and spend a ton of cash to get hustled on their vacation, you are a chain that I always considered above this kind of conduct … stop it!
Bottom line tho is this is a great 4 starish resort with high standards, great food, great staff, great shows, great beach, two thumbs up on all that … just beware of the concierge …
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Private -
Verified Purchaser
Good Resort - Don;t go for the food.
Everything about this resort was great except for the food.
The grounds, pool, beach and staff were excellent.
The rooms were good and clean but somewhat tired looking.
The food was cold, over cooked or undercooked, over salted and generally not nearly as good as other resorts even Cuban resorts.
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Cheryl -
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Amazing resort
This resort was lovely, the grounds were so well kept, the room we had 5155 was great, close to the pool area with a garden view as well as ocean view. The food at all the restaurants and buffets was delicious, something always for everyone. The beach is beautiful and always lots of choices for chairs and palapas. We loved that the Iberostar company is working hard with their wave of change to help with the effects of climate change. We were treated so well from beginning to end by the friendly[... read more] staff.