Mandalay Bay: the good and not so good.

Second time at this hotel. The pros are the rooms are mice, casino is great, staff are helpful and despite being there in a busy season it never felt overcrowded. The cons are: poor communication - didn’t even give instructions on how to access internet , I could hear water running and voices from the rooms able and below me,I didn’t mind but it’s far from the main strip, room service is expensive and not worth it and the receptionist at the spa was rude and turned us off from going this t [... read more]ime.

Great hotel

The Mandalay Bay seemed not as crowded and a better quality hotel than others in the south strip area. Very clean and well maintained with everything you need for a great break away. We went to see a concert in the House of Blues, located in the hotel. Check in and out was easy, and the room was great. It was easy to get around either walking through the shops to the next hotel or catching the free tram a little further to enjoy other hotels and entertainment. Close to the airport.

Amazing!

The hotel was amazing. Great location with easy access to casino, restaurants, shopping, and the aquarium. The rooms were beautiful and the room service was great. Hotel staff were friendly and professional.

Fantastic Resort

Mandalay Bay is a great place to stay when going to Las Vegas. The resort is very clean and the beds are super comfortable. It is about a half hour walk to the strip, so you may pay a little bit of money to take cabs. Just watch because some cab drivers will try to trick you and take you on the highway to go the long way to pay more money. This happened to us going back to the airport, the cab driver took us the long way and it cost us $25 dollars instead of $10. The pool area is really great al [... read more]l though there aren't enough chairs and there were more kids then adults. The mixed drinks at the pool are as follows, small $15 medium $23 large $26 a beer is $8.50. They do check all your bags before going into the pool area to make sure you have no booze and have to pay their cost. The restaurants in the hotel are all very good. Shopping is very expensive inside the hotel. Go to the outlet mall to get good prices on anything you would like to bring home.

Amazing resort but.....

Beautiful stay at the Mandalay but couldnt stay longer ! Perhaps next time .Very secure and the staff was Amazing.Thank you for everything.We will be sure to tell everyone we know of our Amazing great stay.Our view was also Amazing.

Best resort ever !!!

I loved this hotel , It is the only resort I will stay at when returning to Vegas . The pool was fantastic . The clubs had great music and atmosphere . Customer service was on point ! When checking in and checking out the attendees where helpful , took there time to answer all my questions and give suggestions for what to see and do !!! 5 stars !!!

Hotel was great and Trip Central Represenatative was Fantastic!

Had a great stay at Mandalay Bay! Great pool and huge selection of restaurants that were reasonably priced. Our Tripcentral representative was very helpful in sending info and any booking info needed prior to and after our trip!

Wonderful, amazing resort! We love it!

Everything is clean! Our room was awesome! Service is perfect! Love this hotel, hope we can come back and stay there again. One of the best hotels in Vegas I believe. Because of the vey comfy bed and unbelievable view, we don't want to leave our room :) Please send our thanks to the wonderful staff, great management !

Huge Hotel

Once we got our bearings this was a great place. Easy to get Uber. Hot tub and pool was open in Feb which was great. Easy tram to New York New York. Great restaurants. Gambling tables were a little expensive.

Amazing Resort

Definitely amazing coz we won a royal flush on a 3 card poker table while the dealer Also got a straight flush same suit as ours and in a continuous straight of ours Lol other than that, services has been good, except the check in desk lady has a poker face and wasn't very enthusiastic about her job, but room service and house keepers have been nice

Beachy!

Clean, classy, gets busy with conventions but hey. Maids did amazing job cleaning the rooms remember to tip them out! Ate at the house of blues mostly, had free buffets at the bayside but it wasn't the best just a normal buffet good service but not much food. The wave pool was really fun and the lazy river although note you must buy your own floaty for $20-$30 or just bring your own! Want to go back asap

Beautiful Resort Bad Management

The resort itself was great. Lots of restaurants and entertainment as well as a huge pool area. The staff at check in and in general were very good. Everything was fine until the management decided to close down the nicest pool east lagoon therefore making the other pool very crowded and impossible. They put us with the kids. The Delano pool was nice but they wouldn't let us in there. So my wife and I on our 30th wedding anniversary were forced to enjoy it on beaten up chairs and kids running ev [... read more]erywhere. They then promised us a late checkout because we had the red eye flight home but when the day came they yanked that away. We loved Las Vegas. The shows were excellent and the food and drink was great but the management at Mandalay Bay was the only negative part of the trip.

Good Times

We arrived at the hotel at 11pm. Long line even then tor check in but it wen quickly. We got a room in the newer section the Delano. Room was simple but nice and clean no mini fridge and no coffee maker. We called and asked for a coffee maker and they said they would bring us a pot in the am free of charge and see about a coffee maker. Both happened the next day which was awesome. Great customer service. The pools were great, found the lazy river stressful... people please stay out and go in the [... read more] pool or something without a floater. People were walking in it and those of us with tubes kept running into them, those things don't steer, lots of little kids walking in it twice around and I was out, didn't need the stress. Delano pool was nice, poolside service great but expensive. That's what you expect tho it is Las Vegas. Overall great customer service there was an error on the final bill, we called and it was corrected in the matter of a minute. we would go back for sure.

Amazing resort

The hotel was fantastic. It's not to big easy to get around. Loved the beach sand pool. Restaurants were amazing. People very helpful and friendly. Will stay here again. I loved being at the far side of the strip. We walked every hotel from there then cabbed back. We took the red eye home. So we gave up one room stayed at the pool all day, had dinner. They brought us up fresh towels to shower before our flight.

Fun times!

Mandalay bay was a great place to stay for the price we got it for! The hotel room was clean and adequate with 2 queen beds and everything was up to par cleanliness wise. The large washrooms were great also! The staff were friendly. Overall a great place to stay!

Nice Experience with hotel (Not with Trip Central)

The hotel was great however we had an issue with the reservation that was made through Trip Central. Our reservation was for a king room and we were told when we checked in that trip central had only booked us a standard suite (two queens). The hotel was nice enough to get us into a king room and they compensated us with a credit for our troubles. This was our first time booking with Trip Central, not really a good start however everything else with the trip was good,

Great resort

Nice, clean hotel. Staff was pleasant and polite. Wave pool was fun and clean. Hotel is located on the end of the strip , but there isn't too much commotion on this end . The concert at the beach was fun.

LOVE LOVE LOVE

Loved Mandalay Bay. Our first stay here. Favourite Hotel by far. We went for a work function on Dec 18-21, 2014. Loved the Casino, SPA, Rooms, Food. The buffet mmmm Yum. Crab Legs. ALL Fantastic. Will be back for sure.

Beautiful resort

Clean, comfortable, friendly. Nice pool area although it was under construction while we were there. Great taxi and shuttle bus availability. Nice shops and great restaurants. At the end of the strip, but was a good location for us.

Great Hotel

Really nice lobby and rooms, casino in hotel, at the South end of the strip, lots of walking. Staff could be more knowledgeable about events and shuttles taking place in the hotel.. Second time I stayed there pools closed both times.