The hotel was perfect, grounds were well kept. The staff were all very friendly and accommodating to all our needs. All the restaurants were fabulous, we did not want for anything. The beach was excellent. We were pleased with proximity of the facilities. We had a garden suite and it met all our needs and was very comfortable. We will definitely try to come back.
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Perfect Vacation Destination for Couples
We love this resort as it is small and we don't have to fight crowds at the restaurants. The food is amazing and the service is top notch. The beach is spacious with plenty of shady spots and you can walk a long distance down the beach past other resorts. The staff are all so friendly and welcoming. I enjoyed the water aerobics but there are also lot's of watersports, activities and outings included. Special perks for repeat customers are available as well. It was the perfect get away!
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Sammers -
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Return visit to Couples Negril
We had another enjoyable stay at Couples Negril. Our journey started with nothing but problems (delayed flight, lost Club Mobay order, missing luggage), and when we arrived at the resort 3 hours later than expected, we were placed in the only Beachfront Suite, ground floor room we asked not to be placed in, 9108 - the closest room to the nude beach. Reception was quick to rectify that and we were moved 2 days later to room 5107, the furthest in the opposite direction, near the boat and diving [... read more]rentals. We loved this room! Many staff recalled us from our visit the year prior. It felt like coming home. The weather wasn't the best in the afternoons, but mornings were fantastic. We love that this resort has everything you need mere steps away. You need only dress up a little for one restaurant and for the rest it is dress casual - that's refreshing while on vacation. The beach and pools are always clean. Food was disappointingly average this year, but we really enjoyed the lobster at end of lobster season (Mar 31). In one instance a jerk chicken sandwich we ordered at lunch could not be obtained as they were out of chicken! At dinner one night, after the meal, we wanted chocolate mousse but the tray was empty and when we enquired, they were all out! We did encounter one waitress at lunch who should not have been there; she was quite rude, but other than that and those points outlined above that had nothing to do with the resort, it was a great trip.
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Great as we remember
A bit dated but superbly well kept. Nothing is ever not functioning or broken as they keep things perfect at all times. There are newer and marble filled room etc… but what makes this resort stand out is the VIBE. It is chill, calm and fun a g the same time. Small in size, food is good and the people there looking after us guests are friendly and pleasant. This was our second time there and it was exactly like we remember it back in 2019.
Not a party place, but enough to keep busy if you t[... read more]ake part in all activities throughout the day. No stress in finding lounge chairs on beach or around the pool. There is always availability no matter when you are looking for one so no need to get up early to find a lounger. As I mentioned, it’s just a nice calm and chill resort with good food, great service and just plain chill vibe.
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Oleg S. Alexandre -
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Our New Spot
We loved everything about this resort. The service, the food, the beach and most of all the vibe
The employees are super friendly and welcoming
Highly recommend
Finally, my wife and I have found our spot.
We will definitely return.
Thank you ?
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Kelly456 -
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The best place to be in Jamaica!
This was our second time at Couples Negril and it continues to deliver. The resort has old charm feel, not very fancy, but it’s clean, functions well and has everything you could possibly need nearby. What makes this place incomparable is the staff! So friendly and welcoming. They treat you like family. The food is incredible, not a bad meal. The desserts are tasty too! Lastly, the beach at Bloody Bay is something that must be experienced. Warm, calm waters, tons of sea life, and no seaweed. Cou[... read more]ples Negril offers daily snorkeling and glass bottom boat rides and a catamaran trip 3 days a week. So much to do and experience and it’s all included.
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Our Favourite
Second time around for this resort and loved it. The staff - shout out to Nelie, Elke England and to all the wonderful staff who go out of their way to ensure you have everything you need. Loved the addition of coffee and banana bread delivered each morning to our room for breakfast. Our favourite thing is never having to search for a spot on the beach, shade or sun. Simply the best. Food is excellent. We have already booked our return visit.
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Charmimg resort
Couples Negril is a charming get away in Jamaica. The rooms are clean and spacious with lovely balconies. The grounds are delightful with lush tropical vegetation and fish pods. The beach is amazing. Because it backs onto the highway and small airport we would recommend asking for a room toward the front of the property. It is smaller than some hotels , quieter,and there was never a problem with finding a beach chair.The staff were friendly and polite.
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Sammers -
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A Stay In Paradise
We have now stopped Caribbean island hopping, as we have found the perfect resort for us. We had the best room, 1101, what they call the Party Room, closest to the beach. The pictures didn't do the Beachfront rooms justice. Once you step inside it is breathtaking, so clean and spacious and the views are stunning. The bed was comfy. We did report a few minot things in the room that needed to be fixed, but those repairs were not done while we were on site. Maid service daily. Food was up and d[... read more]own depending on the restaurant, but mostly 4 out of 5 stars. First time in the Caribbean I was able to eat lobster without paying an extra fee! The beach is magnificent and the water clean and swimmable without having to wear water shoes. There were always beach and pool chairs available. They use the red flag service at the beach. You put the flat up by your chair when you want a drink and take the flag down when you are served. Beach drink service was excellent. The pool was always clean, and although a great meeting place in the afternoons at the swim up bar, it was never too noisy. The beach was walkable in 2 directions, in one direction towards the Royalton, and in the other towards the Riu and Riu Palace. After the Riu, you could visit market tents and barter with the locals for clothing, towels and souvenirs. There were also some vendors who do repeat business right on the beach at the resort. We met great people while there, including staff members. We can't wait to go back. Our only issue this trip was with Sunwing not with the resort at all.
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Best Vacation Ever
Couples did not disappoint.
Location, location - The beach is stunning and the sunsets breathtaking. I can only echo all the great reviews posted. This resort is well managed and extremely clean. Staff are amazing, from the front desk to the servers to the entertainment team. This was our first visit and won’t be our last. The food was excellent at all restaurants and no issue getting beach chairs with some shade! We enjoyed the Catamaran cruise as well as some of the numerous activities offere[... read more]d throughout the day. You can do as little or as much as you want. It’s all there. We LOVED it.
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One of the Best!
Fantastic property, grounds, people and beach.
All the good fun stuff is already included and available in an unlimited fashion.
The best staff in everyway.
Culinary team was outstanding!
She is not the shiniest penny in the purse but the property is well tended, clean, lush gardens and what a massive clean well serviced beach and pool.
Great vibe, fun days and nights, the 4 of us had a blast.
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Kelly6711 -
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Fantastic Experience at Couples Negril
Food was exquisite and served quickly and always hot! Not once was I worried about food safety. Drinks were delicious with plenty of options. Rooms were sufficient, with good AC. Beach is large and manicured, even the swimming area was free from rocks and debris. Crystal clear water! Plenty of space and loungers for all. Large selection of water sports to choose from and all included. Staff all friendly and willing to assist.
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Private -
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Terrific resort...we'll be back
We had a wonderful time at Couples Negril in April 2023. The beach is amazing and never crowded. The food was amazing, although their app to book dining reservations never worked so be prepared to be at guest services at 7:00 AM to hopefully get a table. The atmosphere of the resort is really relaxed, it's not the party crowd which suited us just fine. The rooms were adequate, nothing special, but always clean and well appointed. The team at the dive shop is top notch. They were amazing, w[... read more]ell organized and ensured everyone enjoyed their dive time.
Our only complaint is with the booking of the room. When we originally booked we opted to upgrade to a "Deluxe Ocean View". When we got there we were given a pond view next to the highway in the building farthest from the beach and dive shop. This is not what we paid for so we did request an immediate room change. They did accommodate us and move us to an appropriate room the next morning but this should have never been a concern. Be aware that their definition of "Deluxe Ocean View" will differ from your expectations.
Overall, a great time and we'll definitely return.
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Good resort at a premium high price
Generally very nice resort. A relaxing week - A lot of good, some bad, some areas for improvement. For the pricepoint, I would look elsewhere.
Background Comparison: We have travelled to 15-20+ Caribbean resorts over the last decade - usually aiming for good value (highly rated on tripadvisor at a good price). Usually that could be $1500-2500pp, so around $4-5k for two for a week. This was a weeks trip away for $7.5k as a comparison. We were excited for this trip - adults only get away [... read more]at a premium resort. The service is suppose to be top notch, great beach, great food.
Pre-arrival: 0/5. Emailed resort twice, no response.
Rooms: 2/5 Typical All Inclusive resort room and shower. Dated and old in some ways, but still functional. Was definitely expecting more based on other resorts that are newer and renovated. We upgraded to an ocean view but barely could see the ocean. This was a common problem and management said it was 'partial view - bend over the railing, turn your head and try to see through the trees and there is a little blue water". Meh, not impressed.
Drinks were not supplied daily in the room 3/7 days we had our fridge refilled, but filled out the card every day.
Beach: 5/5 Great beach, lots of lounge chairs, nice water and clear. Nice sand. Best feature of this resort.
Pool: 4/5 Good pool; stayed mostly on beach.
Activities: 3/5 Some activities were good, others didn't happen. There were issues at times - for example, karaoke night used WIFI which failed dozens of times during songs. It made karaoke night challenging with a song freezing every 30-60seconds. They had a couple of beach outings in the evening - buffet and also a bon fire (and musician) which were really nice.
Nightlife: 2.5/5 Smaller resort, less people. A diverse group ranging from newlyweds to seniors; but typically the night was over by 11pm-midnight.
Extras: 2/5 Scuba diving was suppose to be free but they changed their policy between when we booked and arrived. No communication. You must be certified to get free diving. If you want to try for the first time there is a cost. If you are certified and its been a while and would like a refresher lesson, there is also a cost. Night time dive - there is a cost. Mixed results on scuba due to the change in policy.
The second excurision was a sunset restaurant. Food/drinks are extra there and they let you know this in advance. We were told it was a few minutes to Rick's Cafe, but once there it was 20min walk so not very possible. I would pass on this 'free excursion".
The third excursion was a catamaran trip to some caves. Plus free drinks on your way back. That was cool and fun. Great job on this one.
Food: 4/5. Good overall options for food. There was a lobster night. Most apps were rushed out and pre-cooked so somewhat dry, overcooked. The rest was generally good. Steak options good.
Service: 3/5 There were some great staff that went above and beyond; and then there were multiple misses. They seem to be well staffed, just not all engaged.
a) running out of towels. How is this possible when you have 3-5 staff on towel watch - literally all day at the station but no one takes the dirty towels to wash.
b) drinks in room not delivered.
c) beach bar staff were generally rude, non-attentive, and it seemed they were angry at each other. Very poor on communication within themselves and guests.
Some people have been visiting this resort for 10-20 times! they love it here, and there are certain aspects where I can see why. For us, there are newer places that are better priced with more features and fun.
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First Visit to Couples Negril
This was our first visit to Couples Negril. We went in early October 2022. We had a very early Tuesday flight out of Toronto (6:15 am departure with Sunwing). Our airport experience in Toronto was excellent, with very short lineups and the flight was on time. The Montego Bay airport was the same with us landing and we were at the shuttle bus on our way to the resort in well under an hour.
The drive to Couples Negril is about 1.5 hours, depending on traffic.
Arrived at the resort and were[... read more] greeted with some champagne and a cold towel while we checked in. Our room was not quite ready so we left our bags and went and had lunch and then went to the beach for a few hours then went and got our bags and room key.
We had a garden view room in building 8 with a patio and a couple of chairs. The room was more than adequate with a comfortable bed and was kept very clean the entire week we stayed there. The A/C was cold, but adjustable with a remote control. We were only in the room to sleep and shower, the rest of the time we were out enjoying the resort. Lots of hot water and the room had the usual amenities that a hotel room has.
Likes:
The people who work at the resort. Very friendly and fun to visit with.
We met and visited with lots of other people on the beach.
The food was amazing everywhere we ate. Try the soups and step outside of your comfort zone with some of the meals. I did and was pleasantly surprised.
The beach on Bloody Bay is very nice. Great for long walks and also great swimming. No water shoes required. Fun to watch all the activity while laying on a lounger or in for a swim. The water was so warm we spent most of our day just floating around.
Mini Bar stocked in your room with full size bottles and mix.
Coffee maker in the room. I am up early so I liked making a coffee and just sitting on the patio to start my day.
The included watersports activities. These were very popular.
Dislikes:
I don't have much to add under the dislikes heading. I wish the drive was a bit shorter, but it is what it is. On the plus side, it is interesting seeing the local Jamaican life and scenery on the way out.
Recommend this resort: Yes definitely
Will we return: Yes definitely
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Couples Negril, Amazing resort
Tremendous upkeep, always someone cleaning, washing and sweeping the grounds. The rooms were clean and neat and had house keeping every day. The food was amazing, didn’t matter which restaurant we ate in. Great entertainment, not every night but when there was, the performers, singers were of extremely professional abilities and quite enjoyable. The staff assist with everything, wanting their guests to enjoy their vacation as a vacation without having to do anything but enjoy themselves. The w[... read more]hite sandy beach and the blue water were spectacular.
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Easy_go12 -
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Wonderful resort but needs improvement
The resort itself is beautiful. The beach is out of this world…. White sand and blue water.
The resort needs more variety in food and lacked a cafe… there was no where I. The day to find a nice latte or cold shake with some baked goods.
It will be nice to have a place to relax and enjoy the cafe.
The lighting in the rooms need to be brighter.
The staff was outstanding and worked very hard to keep the place pristine.
Overall a wonderful resort.
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Mplace -
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Glad to be back
The resort was busier than previous visits (for obvious reasons), but we were very excited and happy with our entire stay. The food was excellent as we were expecting and the staff were really friendly. We’re looking forward to return I. November to Couples Negril for our 9th time here. We love this place!
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Angelac -
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Repeat Visitors
We absolutely love this resort (3RD TIME) and will be returning next year. The food is always amazing and the service can't be beat. Most everything is included in the price and being a smaller resort, you don't have to content with crowding (you don't have reserve your chair!) Once discovered, most people return time and time again. The Couples rewards are a nice bonus.
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Dennis -
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Great resort as always
The hotel was taking all precautions to reduce Covid spread from employee served buffets to wearing of masks in high traffic areas
Reduced capacity and one day delayed turnover room occupancy was also appreciated
We highly recommend this resort to any future travellers as we felt safe and well taken care of while there