We loved this resort!

Our hotel room was spacious with a nice balcony overlooking the Tower Isle. We enjoyed the sailing, snorkelling, and Jamaican dance class. We visited Couples Sans Souci for a day. Our favourite daytime spot was Tower Isle. Our favourite nighttime spot was the martini and piano bar. The Eight Rivers and Bayside restaurants were both excellent. We would definitely go back to Couples Jamaica, but might consider a longer stay and spend half the time at Tower Isle and the other half at Sans Souci.

Our Happy Place is at Couples Tower Isle

We just returned from Couples Tower Isle and had a fantastic time. This is our second time to Tower Isles and we will definitely return again and again. Both times (March 25 and May 26) there was a marvelous breeze so even though it got up to 31° C, it was still very comfortable. The staff are amazing here, always willing to go the extra mile. The rooms, pools, bars, dining and entertainment was great. This is the second time that Robyn Plante booked us to Tower Isles. Robyn was a great  [... read more]help. We were so impressed with our Jamaica trip last March that we even booked a family Jamaica trip through Tripcentral last December at Iberostar Selection Suite. We had a great time there with the kids and grandkids. Victoria Guest helped us book as Robyn was away. I would highly recommend both agents and Tripcentral. We have been booking through Tripcentral for many years.

Fantastic Resort

Couples Tower resort is a great size for getting around. It’s not too large and doesn’t feel like it’s overcrowded. The resort bars, restaurant (breakfast, lunch and buffet dinners) have good ocean side views. The ala-cart restaurants that require reservations were really good, good food and options on menu. All water activities are included with resort (so no fees!) The rooms could use a facelift with headboards and furniture as it’s older and made room smell moldy. The balcony view of ga [... read more]rdens were very cool and private, kinda like a rain forest, very picturesque and tranquil. The beach is small but water is clear and good swimming and snorkeling.

Just what we were looking for!

This resort is older and smaller than the " hotels on a beach" type so everything was close and convient. Beautiful room although not a lot of time spent in it! Balcony overlooking the pool and ocean was fantastic. (We paid extra for premium ocean view which was worth it imo. We are seniors so not interested in the party/nightlife scene but enjoyed the early entertainment - music - every night. Food was great! Grounds well kept. All in all a great trip was had!

Like coming home

This property celebrates its history. If you are looking to feel transported to the 1950s, this is for you. Some areas are a little run down, but it hardly seem to matter. I had wonderful conversations with some of the staff who truly want guests to have a fantastic time and take pride in where they work. One of my favourites was with a sous chef, who offered to take me on the kitchen tour next time. If that is not a reason to go back, I don’t know what is. (Sadly it was while waiting for th [... read more]e airport shuttle when we had this conversation.) The grounds are beautiful, and an off chance remark made to a gardener while I was examining a flower became a 40 minute lesson on the island’s horticulture. This happened outside the scheduled grounds tour. The food is fantastic. The buffet always surprised me with its variety of Jamaican and international offerings. The a la carte restaurants served plates that almost seemed to pretty to eat. Everything was delicious. For those interested there were lots of GF options and they took food allergies seriously. The rooms were spotless, though we didn’t spend much time in ours. Most of the day was spent walking the grounds, at the pool, on the beach or on the island. We collapsed into bed before midnight so we could be outside all day.

Fantastic Resort

If your looking for comfort, relaxation and true Jamaican charm this Couples Resort is for you from its beautiful beach, charming rooms and service second to none this resort checks all the boxes. Myself and my wife enjoyed it so much that we signed up to return,for a much needed vacation this was money well spent.

Quiet relaxing resort

The resort is about a 1.5-hour drive from Montego Bay Airport (MBJ). On the way there, it felt more like a 40 minute ride, but the return trip felt longer—likely due to traffic or time of day. It’s definitely a bit of a drive from the main airport though. The resort has a mix of old and new in terms of aesthetics. You can tell the resorts been around for a while—hallways and rooms show some wear, like cracked balcony tiles, older furniture, and a shower that could use a little more care. But [... read more] the lobby, restaurants, bars, and gift shop seem recently updated with a more modern feel. Everything was clean overall, though some areas could use some touch ups. Our room had a comfortable king-sized bed, though the bedding felt a bit rough—we mostly slept on top of the sheets and were fine. AC is available in the rooms but not in the lobby, hallways, or restaurants, so it can get hot when walking around. The in-room AC worked, but wasn’t very strong—we had it set to 60°F, and while it felt cool after being out for a while, if you started to move around a lot it would start to feel warm again despite the AC being on the coldest setting. We spent most of our time outside anyways, so the features of the room aren’t really something that’s too important for me. There was a large wall-mounted TV with limited channels, and the Wi-Fi worked best in the lobby. It was slow or spotty in the rooms, on the beach, and at restaurants. We appreciated the quiet grounds—no bugs or pests inside, just a few ants or bees outside. We also saw some tiny land and sea crabs, and a few adorable kittens roaming around. The food was great! There are 4 restaurants, and some require reservations—which you can make through the front desk or guest services. Bayside, the Asian-inspired restaurant, was our favorite. We also enjoyed the poolside buffet night with Jamaican/Caribbean dishes—it was a standout. The pool grill served delicious beef and chicken patties, which you could grab to-go and eat on the beach. Staff was really accommodating with food requests. Across the restaurants, buffets, and grills, there was a wide variety of foods provided, such as: omelets, bacon, plantains, cereals, soups, jerk chicken, oxtail, rice, burgers, tacos, steak, shrimp, pad Thai, curry, fruits, cheeses, desserts, and more. The food had that typical resort feel but was still flavorful and satisfying. Cocktails were strong but tasty—we especially enjoyed the jerk chicken, patties, and drinks. The beach was the best part. The water was calm, clear, warm, and shallow—a dream for non-swimmers like me. Most days had green flags, and only one was a yellow flag, when we noticed tiny fish swimming nearby. There’s a buoy line about 40 feet or more out that marks where the water gets deep, so there’s plenty of shallow space to enjoy. Best of all, there were hardly any vendors, so it felt very peaceful. They hardly had loud music playing too. We used our tiny personal speaker for some music while on the beach and by the pools. Keeping it at a low volume so not to disturb anyone. No one complained or commented. There’s also a small private island accessible by boat, but it is nude-only. Guests can visit clothed from 8:30 a.m. to 9 a.m. and take photos, but after 9 a.m. guests must be nude and no pictures allowed. I didn’t know the private island was nude only, so I was a bit disappointed as I wanted to spend more time there, clothed lol. But we still had fun enjoying the short boat ride to the private island, and spending 30min was just enough to take some stunning photos by the cliffs. Overall, I’d definitely recommend Couples Tower Isle for couples looking for a quiet, relaxing getaway. It’s not a party resort—the average age was around 45+, but as a couple in our early 30s, we really appreciated the calm atmosphere, great food, strong drinks, and beautiful beach. We’ll definitely be back!

Well-cared for resort

Beach--2.5/5 (small beach, very little shade, and not much for swimming) Water sports--2.5/5 (yellow flag every day except our last day which was green and all water sports were a go. This was odd as every day had the same windy weather; it looks like the water sports staff only want to take people water skiing once a week. Snorkelling was disappointing as there were not that many fish to see. Hobbie cat was fun) Food--3/5 (food was okay, best food was at the Verandah and Eight Rivers. Was eat [... read more]ing a crab spring roll and pulled a one inch fish bone out of my mouth!) Service--2/5 (service not great. Staff fighting, staff standing around talking when people are waiting to be served) Rooms--3/5 (resort is in the middle of being renovated. Building staff take really good care of the building) Concierge--4/5 (promptly dealt with all requests and concerns) Location--2/5 (close to 2 hours from airport; near a main road so we heard a lot of loud trucks, motorcycles, and stereo music, not quiet) Golf--4/5-- at the Sandals Upton Golf and Country club. Course was okay, not on the ocean. Not too scenic or challenging--no water hazards. Staff were friendly and helpful) Quite a few couples make this their returning destination. One couple we met had been going there since 2006! Another couple for the last 8 years. So, there is something that keeps them coming back, maybe the pools and the au naturel island :)

Had a wonderful vacation

Just returned from our first visit to Couples Tower Isle and would like to try other Couples resorts as we were very pleased with all they offered. After arriving in Jamaica we were welcomed at the Couples lounge with snacks and drinks. Got a nice but long 2 hour ride (due to traffic) to the resort where we were warmly welcomed with towels and drinks. Check in went quickly and we were given a garden view room in Building 3 on the second floor. The room was clean and comfy, had a nice view, f [... read more]ridge stocked according to our preference and everything worked. Our housekeeper did a great job all week tidying up our mess, and keeping the room clean and supplied with towels. It was easy to make reservations for the 2 specialty restaurants, to book the catamaran ride and to take part in the water sports. Service was excellent all throughout the resort even though they looked short staffed at one restaurant as the workers were running off their feet serving us. The sea was a bit cooler than expected and wavy for the first half of the week and some seaweed came in when it rained but it cleared up again the next day. Did not need to wear water shoes in the sea. However, the extra breeze kept the temperature very comfortable and mosquitos weren't a problem. Enjoyed playing pool and table tennis but the games room could use brighter lights. Would have liked more Jamaican food but still overate as the food was delicious. At this resort you can do lots or just relax. Can't wait to go to another Couples resort!

Excellent resort

The staff was outstanding, everyone spoke and always had a smile! The food was a bit spicy but on a scale of one to 10, we would say a nine. Always plenty of variety and excellent desserts! The only drawback is the long drive from the airport .But the staff and location help you to overlook the one drawback!

Lovely resort

Had an enjoyable week here. Room was clean and had all we needed. We were on the garden side. Very lush view, but next time I would go for the ocean side. Food was excellent. Bayside was our favorite. Only drawback for me was the amount of stairs because of sore hip and the beach is very small. Other than that would recommend this resort. It is small and we did meet lots of nice people. Shout out to Kay Ann.

Can’t wait to go back!

Hotel was wonderful. The food was excellent and lots of variety! Staff was attentive and friendly. Wish we stayed longer. We will be going back! Rooms are clean and fridge always stocked. Bus ride is a little long but worth it!

QUIET AND CLEAN RESORT

HOTEL OVERALL: Exceptionally clean, not overcrowded and friendly. SERVICE: Exceptional by all except in a few cases in the buffet, eight rivers restaurant and poolside grill. FOOD: buffet breakfast and Veggie Bar are great. Poolside grill is good. Buffet lunch and dinners left much to be desired. SPA: the spa is fair. Definitely did not get the elevated spa experience based on the cost of services. NIGHTLIFE: Nightly entertainment is almost non-existent.

Awesome resort!

This is an older resort, but beautiful! It’s a small private beach, but there plenty of room for everyone! The food is fantastic! There is always something to do, even if there’s a red flag day, which means no water sports, or boat to the au natural island. This was not an issue for us, as we didn’t want to go to the island. We loved this place and my wife and I WILL be back!!! 🤙🇯🇲❤️

Great all inclusive

Well maintained Art Deco hotel from the 1950's. The original Couples resort still delivers. Beautiful beach although not a long one. Bed was very comfortable and the room was nice. We had an ocean view room and had breakfast on the balcony every day. Majority of meals at all the restaurants were very good. The beach party was great and all the nightly entertainment we saw was excellent. We were always able to find a shaded lounge chair on the beach and the place never felt crowded. Were  [... read more]able to partake in all of the watersports as well. The best part of Jamaica however is the people. Everyone working at the resort and the drivers/chauffeurs were very friendly and personable. Just wish it was a little closer to the airport.

Not Impressed With Couples Tower Isle

Unfortunately my wife and I were not thrilled with the Couples Tower Isle resort. The food was ok, service was slow and the rooms / amenities were very old. We would not go back. Being a Couples resort we were left a bit speechless. Our first impressions were not great. The staff at the front desk were not friendly, welcoming or even smiled upon arrival. We were then walked to the far end of the resort to our room down a dark hallway which was a bit frightening as the lights were off. We late [... read more]r found out that they try and conserve energy and they are turned off during certain hours of the day. A simple explanation on our way to our room would have went a long way rather then walking us down a black hallway. The elevator has ripped carpet, and an excessive amount of streaking down the doors and mirrors. First impressions felt like a run down dirty motel. Rooms - The rooms were ok. View was excellent (which was the best part) ! Mattress was hard as a rock! Mini bar had 1 pepsi and 1 sprite in it as well as two beer. You get a 20 year old coffee maker as well as a very old beaten up storage unit for the mini bar and coffee maker to sit in. Our shower curtain was hung way to high so it was almost impossible to enjoy a shower without half flooding the bathroom. We tried everything to keep the water in the shower but it was near impossible. Tv's were good and channel selection was also decent. Wifi to the room was very spotty, slow and inconsistent. This is not a place to bring a laptop and complete work at. Bars - Always slow and ran out of popular drinks such as Mojito mix, Champaign, Scotch etc. At times the bartenders were outnumbered with 30 guest circling for a drink and 1 bartender working. The main bar which is near the buffet was always slammed. There was always a wait and always 1-2 servers waiting to collect drinks for their tables. At times, it just wasn't worth standing around waiting for a drink. The bar within the piano bar is better, but also ran out of Champaign and Scotch. Most nights, while watching the entertainment the bartender would be by himself with over 50 guests with servers popping in for drinks for their tables. You should never run out of drinks at an all inclusive. The third bar, which is in the pool, we never actually went to. (Reason coming below) Buffet - Was not too bad. Food was decent but I found there was not a lot of options for people like myself who were allergic to Shellfish. The service was always spotty in the buffet. Sometimes they would fill your coffee and water consistently and sometimes you were having to flag a server down to get a refill of coffee or water. One meal, my wife asked the server for some cutlery as there was not any on the table and they server just never came back. However, the number one thing that was not good at the Buffet was ordering an Alcoholic beverage. Almost every single time we ordered a drink from the bar it just didn't show up or would show up once you had already finished your meal. Breakfast was pretty good, although their machine that toast bread and bagels was broken almost every morning which was frustrating. This would require a server to unplug it, let it cool down and turn it back on. At this point, you give up on anything toasted. I also find it odd that the resort workers would sit and eat at the buffet including the onsite personal trainer. On our last meal, we were having breakfast before heading to the airport and I ate a piece undercooked sausage by accident. Within 4 hours, I was so sick I almost didn't make it on my plane home. I'm on day 4 and I am still stick. I only ever ate at the resort so if It wasn't the sausage it was something else. The Verandah - Service was ok. Our server brought us the wrong appetizers and made jokes to us that we were wrong and just changed our minds. I assured her that she made a mistake which just wouldn't accept. She did end up getting us the correct appetizers after some back and forth about it. They ran out of Wine and Champaign at dinner and we were only able to enjoy 1 glass. (How do you keep running out???) The food was pretty good, steak was decent. Desert was really good in my opinion. Bayside - This was the worst place to eat at the resort. The view and setting was excellent. To ensure my wife and I got a great seat we showed up a bit early and were first in line to get seated. I wanted a seat on the farthest end which has the best view of the ocean. The server quickly began sitting us to the opposite side. I told her I would prefer to sit on the other end for the great view and she said we were not allowed. We had to negotiate to sit in the middle of the restaurant. I quickly realized that the hostess was sitting the seniors in the best spots and the younger crowd on the end she tried to sit us. The food was awful. Udon noodles were actually fettuccine and the dish was so spicy that my wife and I could not eat it. My wife also complained that her soup tasted like warm water. (Oh, How could I forget? They ran our of Champaign....we were the first seating of the night). We ended up hitting the buffet after and enjoying some awful heartburn from the Bayside. Eight Rivers - This was the resorts best attempt at fine dining. Be careful of the dress code or you will have to quickly run back to your room and change. First time we went I wore sandals. Second time we went, sandals were not acceptable. Our server which we had twice was the best server we had all week!! She was excellent, her name started with an S, unfortunately I forget it. MY only complaint for this place was the bottle of wine we ordered which was $35 USD showed up more then half way through out meal. We had to sit and finish the bottle even after we were done desert. The second time we went, my menu and my wife menu showed completely different items which we didn't realize until we both tried to order. One menu was right and the other was not correct. Veggie Bar - My wife tried the veggie bar for lunch. 45 mins to get some spring rolls and a coconut drink... Food was not great. Grilled Cheese tasted off. She never went back to it. Pool Side Lunch - Service was so slow. at least 1 hr. to get in and out of that place. The area where they have plants hanging on the far wall are moldy and dirty. It did nothing to add to the look and feel of the place. There is quick options to grab food on you way out. You can choose from Nacho's, Popcorn, or Ice Cream. The Nacho chip warmer and popcorn machine looked to be about 30 years old. This is a high end resort, why have such old appliance on a counter? The expresso Machine was out of service during the only time my wife wanted a nice coffee during the trip. They simply laid a table cloth over it. The Jerk Dogs were pretty good as well as the onion rings. Everything else on the menu was questionable. Our server dropped our packages of ketchup and mustard on the floor and I watched him put them back onto the plate and bring it to our table anyways... Gross. In Suite dining - The only time we wanted to utilize this service was for coffee in the morning. I called the front desk and the only time they would drop off the coffee was between 6-6:30 am. I told them that was too early and I would like coffee for 7:30 and they would not accommodate it. This forced me to purchased two expensive travel mugs from the gift shop to fill up each morning at the buffet and bring back to our room for a morning coffee on our balcony. Side note: Lady working in the gift shop is miserable and the servers would often stare at me and give me dirty looks for filling up a travel mug of coffee in the morning rather then use their tiny cups. Cleanliness of Room - Was good. However, our routine on vacation is always to rest from the sun and take a quick nap between 3-5 pm before dinner. IT was disappointing when most of the time the cleaning ladies would not show up to our room until later in the afternoon which prevented us from being able to do this. There was times we would want to utilize our room late in the afternoon and it was still being cleaned. Pools - Pools were good. I wasn't a fan of the pool on the east end of the resort only because a large group was their every day. They acted like they owned that are and would take every single cushion off the lawn chairs and use them to build a Volleyball net. This was not the pool to hangout and lounge in which this large group taking over. Was disappointed the bartenders didn't put a stop to it. Excursions - Duns river, Catamaran and Snorkeling were excellent and free through the resort. This was free and well organized and on time! I questioned why there was so many workers sitting around socializing on the days where watersports were canceled and there was still 1 bartender Piano Bar - This was our favorite part! The entertainer at 9:30 every night was amazing and we really enjoyed him. Drinking Water - There is not bottled water on the resort. You must use your free plastic bottle in your room and fill up at their drinking water stations. I still had a hard time trusting the water and bottled water should always be available at a resort. Transportation - The resort did not have contact information for an Air Canada rep and the only person they had contact information for at Air Canada retired 3 years ago. This made booking our trip back to the airport challenging and took over 2 hours on the phone on hold to get it figured out. In summary, I felt that the servers and culture of the staff was low. Very few seemed happy to be there or even enjoyed their interactions with us as guests. I often wondered if the pandemic has put some serious financial strain on the people as well as the resorts. Everyone seemed out of practice. Considering the price we paid and the reputation of Couples resorts, I was beyond disappointed with our experience. I've been to less popular resorts in Mexico and Dominican and had way better experience.

Very pleasant staff

We certainly enjoyed our stay at CTI, it was our first adults only and first time at the couple's chain... No regrets. They did a great job on everything that was within their control to make our vacation great! Location makes it not the best for weather and usable Beach area is smaller than it looks in the photos ( and quite seaweedy), but if you're a pool person, who cares?

Always a blast

We return to Tower Isle as much as we can, and always enjoy everything it has to offer. Food,Ocean,Staff are the best. Atmosphere is vintage which we love! Hotel was built in the 1950's and the décor is from that era. Garden tour is amazing with Hayden, he explains all the wonderful plants and trees. Liquor is top shelf and bartenders attentive.See you soon Couples!!!

Beautiful resort

The resort was clean, bright, well maintained. I didn't hear anyone complain about anything, the tourists at the resort were all smiling, the staff was always smiling. The resort has water activities, craft activities, sporting activities, games to play and activities for all to do. There was stand up paddle boarding, kayaking, snorkling, scuba diving, water bikes, sailing, windsurfing, glass bottom boat tours, etc., there was also sitting on the beach enjoying the sun or at the pools. There wer [... read more]e evening activities on the main deck, at the pool, in the piano bar, your choice to participate or not. All in all, it was a great trip. The weather wasn't the greatest all the time, but you really didn't notice.

Best resort by fat

Hotel was extremely clean there were always maintenance crews fixing and painting. Everyone had an amazing attitude. The owners treat their staff well and it shows! Will def be back .. it was raining during our wedding and they moved the time to accommodate for no rain