Amazing vacation spot

Such a lively, friendly, and clean resort! Beds were comfortable, staff always friendly and willing to help with anything. Entertainment was constant of you wish to join in. Areas of peace and quiet if you didn't.

Great hotel! Great travel Agent!

Nicole was fantastic to work with! She took the time to find several vacation options that fit our budget and helped us choose the perfect one for our family of five with three teenagers. We just got back from Riu Tequila in Mexico and had an amazing vacation! Nicole was friendly, responsive, and made the entire booking process easy from start to finish. We highly recommend her and will definitely use her again for our next trip.

The Best Ever!!!

Everything there was fabulous and I definitely would recommend the RIU Tequila to anyone. The staff, the lobby, the nightly entertainment, the restaurants, the beach. Definitely 5 star plus. Will definitely book with the RIU wherever I travel in the future!!!

Best resort I've been too.

Advise: Transportation from the airport to the resort may present a problem. Make sure you are on the shuttle list, otherwise, it will cost in excess of $400.00 for transport to and from the airport. There is shuttle service to and from the beach or if you chose to walk it will take approx. 15 minutes. I should state that the shuttle airport/resort thing maybe an isolated event. The travel agent is working to to resolve the matter.

Great Resort

Little rough checking in at 12.00 am only one person working at front desk finally got to the room unpacked got to bed at 130 am. we started our day at 700am and from there it was nice pleasant stay breakfast was good and lunch and dinner Staff was great pools were nice I thought it would be a problem to go to the beach but it was not the shuttle only took a couple of minutes or you could walk not far at all, beach was huge could use the pool and restaurant, bar at The Riu Yucatan, nice there to [... read more]o. Beach had seaweed but everyday they were cleaning it up you were still able to go into the ocean. When we went to Playa Del Carmen we noticed a mini market just down from the resort so we went there and they had some really nice shops. All in all we would definitely go to that resort again

Review – RIU Tequila, Playacar (Stayed February 2026)

We stayed at RIU Tequila in February 2026 and were very pleasantly surprised by the overall quality of the resort for the price. The grounds are beautiful, well-kept, and have a lively, fun atmosphere. Our room was modern and nicely updated in black, red, and white tones. Housekeeping was excellent—very thorough cleaning every day, and the towel figurines were a cute and thoughtful touch. Food was abundant and good quality. The selection was on the simpler side, but everything was fresh and t [... read more]asty, and we never had trouble finding something we liked. The wine was surprisingly good, and the in-room alcohol dispensers and well-stocked minibar (beer and soft drinks) were convenient, even though we are not big drinkers. The hotel is not directly on the beach, but it’s just a short, pleasant walk through the grounds. There were plenty of beach chairs and towels available, and no need to wake up early to reserve spots. The beach restaurant was great, and the fresh fruit selection was a highlight for me. We had a small issue at check-in—the toilet wasn’t working properly—but we reported it to the front desk and it was fixed quickly and professionally, which really impressed us. The RIU Party was epic! We attended the White Party and it was one of the best resort parties we’ve experienced—fun, energetic, and comparable to a quality nightclub atmosphere. Overall, we were very impressed with the value, service, and quality of food and facilities. We would definitely return. Playacar itself is wonderful—safe, perfect for long walks, and very convenient with nearby markets, shops, pharmacies, and even a Starbucks.

Wonderful Vacation at the Tequila

We enjoyed everything about the Riu Tequila. The rooms are clean and comfy. The air conditioning works well. The quantity and quality of food and drinks were great. The entertainment is fun. The staff is very friendly. The beach is lovely. The ride to the beach club is quick and convenient. It is very nice to use the other 2 sister resorts for everything except their a la cartes. All 3 resorts have the same 4 a la cartes at each, so you're not missing out on anything. I like the fact that you do [... read more]n't have to reserve the a la cartes each morning. The money exchange is better at the resort than at the money exchanges in town. The proximity to Playa del Carmen is also convenient. You can either walk the 3 klms, or take a taxi for 150 pesos. The Playacar Plaza is just outside the resort and has many little stores and kiosks that offer all that you need for souvenirs and other needs. We plan to return again next year.

Brilliant hotel

really enjoyed my stay hotel was very very clean staff were brilliant rooms very clean and the food was very good well worth the money a 5 min walk to the beach or you could get the mini bus but was better walking down a private entry shaded so it was cooler

Amazing week at Riu Tequila

We spent a wonderful time at Riu Tequila between February 24 and March 3rd . Flight with Sunwing from Toronto was ok. All was perfect : room is renovated and very nice, resort is big and well maintained, Mickael Jackson show was amazing too. Ocean water was not very shallow upon entry, and this is something that affected me since i cannot swim, but the beach is outstanding, with lots of palm trees for shade. Thank you What a

Riu Tequila: Still Awesome

This resort to me is still truly awesome. Location is excellent, heavily secure gated community in the heart of Playacar. The facilities are showing a little of its experience. but all in all I believe it adds character and ambience of a well-established resort. STAFF is still biggest asset. They are so friendly, polite, helpful and aid in helping you feel comfortable, secure and happy. All areas are very clean and manicured to perfection Resort lobby and the room in which I stayed were spotless [... read more], just lovely. Food is terrific, expertly prepared and plenty of choices. Beach is a very short walk away or shuttle service is offered. 150 pesos gets you taxi service to the famous 5th avenue, Music and entertainment is still very colorful and energetic. Very very easy place to relax and unwind or to dance and party. I shall return!!!

Loved the tequila hotel!

We have stayed here 5 times and thoroughly enjoy all the trees and bushes and spaciousness of the grounds. I do think there is too much food waste though. For instance the steak house- the portion I got was enormous and I could only eat 1/3 as it was way too much meat. I would suggest to advertise 2 sizes- small and large.Also there is no. need to have the buns as an appetizer when we have another appetizer. Also place more signage reminding people to not waste and not to take more than the [... read more]y will eat- as it gets reflected in the hotel price. Also too many people stop to feed the animals roaming- better signage here also needed to not do so and enforce with staff discouraging it. We will stay again as absolutely it is the best hotel we have stayed anywhere thanks maureen.theresa

Riu Tequila : Perfect for me .....

The best asset this resort has is the STAFF. No matter what area you are in, front desk, buffet, bar, room service, pool and beach areas and yes even ground keepers They all seem to really care, they help you in feeling comfortable, relaxed, secure and happy. The location is excellent, heavily secured gated community in the heart of Playacar. Easy access to gorgeous beach and 200 pesos taxi ride gets you to 5th Avenue. Actually you can walk to 5th Avenue if you desire. I have No complaints Food  [... read more]selections and varieties are plentiful. No watered down drinks, you can have them made as strong as you like. Music and entertainment very colorful and energetic. Super great place to unwind, relax or to dance and party. Simply put I love it and shall return !!!

Some good...some bad

The Riu parties are fun, the performances were as expected, nothing special. The entertainment always got pushed later sometimes almost 11pm so there were times when we just ended up going to bed after a few minutes of the show. There were quite a few things to do throughout the day. I tried three times at three different bars to get a decent margarita, no such luck, they were all rimmed with table salt and had no flavour. The food at the buffets are good, service is decent but I didn't find  [... read more]much of the staff overly friendly. It's nice that you can get food and drinks 24 hours a day. The beach is okay, albeit crowded with little shade. The walk does not take too long and is shaded and there is a shuttle, but make sure to check the times posted as there are times during the day it doesn't run. The rooms are comfortable and the mini bar is stocked every other day, although you can request more if needed. There is serve your own alcohol (bottom shelf at best) in the room. Pool areas are clean, I stayed away from the party pool as not many people leave that pool during the day even while drinking and it can be very loud. I heard the disco can be busy but watch your drink!…I know of two people being slipped something in their drinks! It takes over an hour to get to the hotel from the airport. I would return here if I got a good deal.

Amazing vacation experience

The Hotel is great! We went as a family with kids, they are activities at night, beach was beautiful and foods are tasty! Lots of choices! The buffet is always fresh with updates! Workers are friendly! We will be back for sure!

Meh!

All-in-all an okay resort, good food, service was always good, if not a bit flat. I didn't find any of the staff to be overly friendly, and were very curt, other than Rafael that lead the Spanish lessons, he was great. The white party was a lot of fun. I honestly wouldn't return because of the many negatives I experienced. I may have enjoyed the resort more if I had gotten a full night's sleep and not been mortified by a thoughtless act.The worst thing for me was the disco where I was slipped so [... read more]mething in my drink. When I told someone at the front desk, they radioed over to the club and the whole thing was broadcast throughout the lobby area, I was mortified and felt afraid for retaliation for telling staff, I felt like I was being shamed. If you do go to the disco, watch your drink like-a- hawk. Further, we had a room on a second floor of a bungalow and all I would hear all night would be doors slamming and people yelling. It echoed so badly that I was woken up many times throughout the night, and then the furniture moving and balcony doors slamming would begin first thing in the am. We finally had to put white noise on my phone so we could sleep through the night. Worth a note: We couldn't get a third device to work on the wifi even though it says you get up to 4 devices per code and we only had two, even after speaking with IT. There were more things I liked but the negative far outweighed the positive IMHO.

Great resort

The Tequila is a beautiful resort, with excellent staff always willing to serve you with a smile. The a la carte restaurants offers delicious food between the Steak house and Italian. Don't be shy to request anything you want and they will try thier best to accommodate you. Great resort.

Always a great time!

This resort is full of activity. Visiters to the Palace resort could be found at the Tequila Sports Bar enjoying sports not readily available at their resort. No need to pay more when Riu Tequila has it all. We spent time at the Yucatan resort enjoying the ocean and pool. Our stay included the Yucatan and the Playacar (a nice walk on the beach to stop for a refreshment.) Great food, atmosphere, shows and entertainment staff.

Beautiful Resort

This was our first trip to Mexico in 30 years.We didn’t know what to expect especially after COVID.The resort is well maintained ,extremely clean and well layed out.The fact it’s located in a secure gated community was an extra measure of comfort and it’s a 20 minute walk to main Shopping Area(5thAve). There are 3 restaurants with no reservations required as well as a buffet and all in all the food was good especially breakfast. Lunch was also available near the pool area serviced by a b [... read more]arbecue which was beyond fantastic.Best burgers around and the variety of barbecued meats,steak, chicken and pork was great.We pretty much ate there every day. Our favourite part was the 24 hour sports bar that had food available and we were able to watch most of our football,hockey and soccer games. My only criticism is the fact there was only 1 swim up bar.Being a popular location it became very crowded as the day went on . The beach which is located across the street was beautiful and well maintained as well.There is a shuttle every 10 minutes and also a lunch buffet/ bar available there too so you can easily spend the whole day down there.

Great Resort

The grounds at this property are beautiful, and the staff that look after it do an amazing job. This is probably the cleanest resort I have ever been to. The public areas and washrooms are always clean and the cleaning staff do an amazing job. There were 4 ala carte restaurants and 1 buffet restaurant. The restaurants do not take reservations so some can get quite busy at the beginning of dinner time. The buffet restaurant was fantastic and offers a wide variety of different types of foods. I at [... read more]e at 3 of the ala carte restaurants and they were all good. We had a regular room in 3rd block which was conveniently located close to the main lobby as well as one of the pools. The room was quite spacious and very nice. Most nights the entertainment was pretty good. The entertainment team was fantastic and always friendly and happy to answer anything you had questions about. One day they had a foam party in the activity pool and it was quite fun. Everyone seemed to enjoy it. The beach was across the road and about a 5-7 minute walk through a pathway. The beach was quite large with lots of chairs to use, however not much shade only palm trees to keep the sun out. Even though I was aware of the seaweed problem in the Playa del Carmen area, I was disappointed to see that there was still quite a bit of seaweed there everyday that you had to wade through to get out into the water. The hotel did there best to keep it under control by cleaning it up everyday but it just kept coming back. All in all this was a fantastic resort for all age groups and I would definitely return and recommend it to anyone looking for an all round great time.

Great Resort!

Clean hotel and public restrooms, really good food, comfortable beds and pillows and nicely decorated rooms, friendly staff, good drinks, beautiful sandy beach and turquoise water. Wouldn’t even know it was a pandemic at the resort, which was slightly uncomfortable. Meaning the Friday night Riu party - super crowded & guests arriving by the bus load to the resort, the foam party at the pool - super crowded and foam being shared by everyone in the pool, the buffet was mostly self serve and [... read more] some guests were not very sanitary in the food area.