Loved It!

Everything was lovely. Resort was very clean, room cleaned immaculately. We requested a main floor room which we got, close to pool, beach was just beyond the pool and buffet was directly across from us. Best location really. Only problem was our room was very tight as far as putting clothes away. There is a hanging closet but virtually nothing other than 2 small drawers for everything else. No shelves or hooks for hanging towels. We do plan to return.

Loved It!

Everything was lovely. Resort was very clean, room cleaned immaculately. Problem was our room 3011 was very tight as far as hanging things up. Thereis a hanging closet but virtually nothing other than 2 small drawers for everything else. No shelves or hooks for hanging towels.

Seniors Vacation

Very few staff ,not much entertainment,very sparse selection of food .Very quiet ,clean rooms .This is a resort suited to an older crowd .Very pretty grounds ,but in bed by 10 .Disappointed in food selection and service.

Great Resort

The grounds were beautiful and well kept up by the hard workers. Loved this resort it was very clean and staff was friendly. Had lots of choices for the Restaurant, the Chinese one with the show was delicious. The entertainment was great my favorite was the circus night. Having a beach restaurant was great. There were 3 pools which were all nice. Love seeing the Iguanas every day the flamingos turtles peacocks and docks. Loved the wildlife. The only thing I missed was having the towel art on my  [... read more]bed even with a tip( wasn't a big deal but it is kind of neat to see the different things they make) The water was very wavy which wasn't great hoping I could snorkel off the beach . Not enough shade umbrellas or chairs around the active pool. But all in all I loved this resort it is great

Very clean resort!

I loved the fact that the public bathrooms were so extraordinarily clean and good smelling. The resort is small, its great for families with kids, great food. The rooms are close to the buffet, pools and the beach. Within 1-3 minutes you can reach any one of those. The lobby, and the you can walk 10 minutes through a small tropical forest or take the mini bus. Beach was alao great. Will definitely return here, one of the best resorts I've been to.

Awesome resort, fun for the whole family

The resort was amazing. The room was clean and well stocked with towels. Only issue was we had no hot water for a shower at first. It was a quick fix. Staff were friendly and helpful. The grounds were well maintained and very clean. Buffet meals had a range of foods that everyone could enjoy. We had 3 nights of dining in the reservation only dining rooms. The best was the Japanese restaurant, Bavarian an Italian were also good. Beach was amazing with lots of seating. There were 3 pools a [... read more]t this resort and they were all great. Kids would really enjoy the kids pool and play zone. If I had one thing I would change it would be to add another coffee maker to the room as I drink tea and hubby drinks coffee. We will definitely be back in the future.

Needs some improvement

We booked as a group 4 couples in 2024 for Feb 25. The rest of the group had rooms ready on arrival. I needed a main floor because of mobility issues.On arrival no room was ready for me and my husband . After many hours of waiting we were given what I am sure was one of the worst rooms in the resort D 5118 only motorcycle and scooters for a view .after a wasted day and a half. We were moved to building A 3009 a big improvement but our door wouldn’t lock after 2 days we tracked down a repair [... read more] man ourselves. Needless to say the first 3 days were a fail . And who thinks a room for 2 adults only needs one chair are we to sit on the floor and take turns with the chair .

Family resort

Very clean, great beach off pool deck white sand beautiful. Food was fair. Entertainment was terrible other than the Michael Jackson show. The animation team seemed forced and not dynamic, skilled. We very bored alot. They literally did one 10 min dance lesson and no practice. No music on, everything quiet most of day and evening. No activities to do, staff unhappy or rude.

Great resort

The resort is very clean friendly staff and would go back again. The food is excellent The TAO restaurant was delicious The Brazilian restaurant was a great experience I would suggest that the coffee shop open at 7:00 am instead of 9:00am the coffee was very good but would enjoy it more early in the morning Cheers Bea

First Family Vacation

This was our first big vacation of a family of four (5mon & 2.5 yo) and we were not disappointed. We got the family suite which worked out well, the only odd thing was the main door and patio door were in the kids room. The grounds was a good size and in immaculate condition always. The trams were always going. The staff were friendly and always went out of the way put a smile on our sons face and make him laugh. The pools and beach were always clean and could always find chairs. The  [... read more]buffet food was okay, nothing to write home about but could always find something (sandwich station was good). A La Carts were always good! Make sure you get in the app asap to book. Overall, very happy and would return.

Tropical paradise

The pools grounds and public areas were constantly maintained. Our room was amazing. The staff eager to please and very helpful. Only downfalls are the sand fleas and that the pool entertainment was quite loud during siesta time. Did not see any nightly shows as the started too late for us.

Very comfortable and pleasant stay!

There are a lot of different interesting areas in this hotel. If you like cool cocktails - head to the lobby bar and don't forget to try "Mama Juana" drink. Pools are warm and you can relax there or have fun with animators practicing aqua aerobics. Alway book a restaurant for each evening. It's much more comfortable to eat within limited number of people, no rush and also very original menu. Right between 2 parts of the hotel, there is a park with lots of iguanas and ducks and other wonderf [... read more]ul birds. But there are a lot of weeds in the see in the summer and early autumn time.

Amazing resort

Our family of 4 (2 adults, 11 year old and 16 year old ) spent one week at the Tropical Deluxe Princess for March Break. We had an amazing week! We highly recommend this resort to anyone travelling as a family. The resort is newly renovated and super clean. The staff are always cleaning. The beach was incredible....plenty of lounge chairs, volleyball, soccer and seaweed was not an issue when we were there. The sand was amazing and no sand flies. The a La Carte dinners can be booked every night ( [... read more]there is no limit) and they were delicious. The buffet had many options available and was good. The staff at the resort are the best!!!!! Always so helpful, happy and really nice people. A huge shout out to the best animation team. A special thanks to Julio and Adonis - we always had fun at the beach and pool activities. Big round of applause to all of you on the team. We will definitely return to this resort again.

Nice resort

Hotel is pretty clean people are friendly and staff are very nice with travellers food is ok nice aquatic park for kids spend 7 days with my wife love the resort strongly recommend nice beach but get ready to deal with seaweeds they try hard to get rit off it but overall it’s a very nice resort

Great resort

The Tropical Princess is a very clean and well maintained resort. The staff is very friendly and helpful. The food in the buffet was ok after we found what we liked. We ate at 5 of the restaurants and they were excellent. The tropical forest section is cool, there are many birds, ducks, turtles and iguanas to look at when travelling from the pool area to the main lobby. The café, ice cream bar and Sports bar is an added bonus. The sports bar wasn’t able to get any hockey games which was a l [... read more]ittle disappointing but you could get pub food 24/7 there. Overall we were very happy with the resort.

Excelente!!!!

This resort fully met all our expectations. We found the food was excellent in presentation, variety and taste. Our room was as requested in a quiet area and again exceeded our expectations. The ocean, the pools and the general grounds were well groomed. Everything was clean and orderly. The best thing about the resort in our opinion is the staff. They are excellent workers who exhibit kindness and warmth. I believe the administration must treat them well as they are a happy lot. Upon our arriva [... read more]l we met the resident manager Alberto Gomez who was very kind to us and never failed to come over to see how we were whenever we encountered each other. He was constantly all over the resort ensuring that all was running smoothly .Although the lobby, theater, ice creamery, and other shops are a 10-15 minute walk from the rest of the resort they provide a 24 hour shuttle service that keeps running between the two areas with a wait time of just a few minutes. If you prefer to walk this distance you will enjoy a tropical paradise of plants, birds and reptiles. We would definitely holiday here again and highly recommend this resort. Thank you Tropical Princess...Gayle and George

Nice resort

the room was good a little old one day i saw a small lizard in the room and bugs in the fridge which startled me the food was good we mostly ate at the buffet one we went to el pilo restaurant food was awful we mostly stuck to the buffet occasionally ate at snack bar pools were good the beach nice show once they renovate this resort i will go as i hear they will renovate between may to dec 2020

Average resort

This resort is ok . There are only 3 restaurants you can eat at , the rest you have to pay extra which Isn’t right. You should have all for no extra cost. Also there were no alcoholic drinks in our room and you had only cocktails and beer available without extra costs on resort.Rooms need to be updated and kids club wasn’t opened every time we went. The kids enjoyed feeding the birds on the resort and the staff were very friendly. Also resort was not crowded so was always able to get chairs [... read more].

You get what you pay

Pros: Nice and well maintenance landscape. Nice beach. Nice pool. Nice and friendly staff Cons: I stayed at room 5406. Room is OK but bathroom is kind of dirty with mold at bathtub and vanity countertop. There is hot water in shower but not in vanity. Air conditioning's fan is super, SUPER loud. Turn off the fan is turn off air conditioning. Ceiling fan needs some oil. There is no blanket unless you ask for, standard is just a thin bed sheet. I asked for blanket and they gave me another sheet.  [... read more]lol. After a few nights, I finally got a "real" blanket. Wifi is only available at lobby which is far away from rooms. 5-7 minutes walk or using shuttle running back and forth between lobby and rooms/pool area. Internet is slow and on and off depends on locations in the lobby. Next to the reception get stronger signal. Food is ok. Nothing fancy but I got what I like to eat which is eggs station for breakfast. Cook to order pasta station for lunch and dinner and tasty soup. Overall is an OK experience. You get what you pay for.

Amazing resort and beach!

The hotel is in a perfect location. The rooms are very clean, the grounds are kept nice, staff is very freindly. Food is amazing and it's a different theme each night. Great kids club and the entertainment staff are a lot of fun.