Our Verified Customer Rating 3.9

Our Verified Customer Rating 3.9

(436 Reviews)

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Private  - 

Verified Purchaser

Old but very clean resort

Surprisingly good resort, clean in room and all around, good drinks available every bar not only Vip , very busy on weekends when the locals arrive leaving public washrooms disgusting.Not their fault but the policy in Dominican Republic giving discounted rates for local residents

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Private  - 

Verified Purchaser

Nice resort

Nice resort But the beach was disappointed But after all a nice good resort.Staff was nice food was good But a lot off days the same food Not a lot variety Entertainment was okay.They did had a lot of cats in the resorts That was sad Poor skinny cats. I felt sorry for that

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Jjp1529  - 

Verified Purchaser

Amazing Value!

The Marien Resort exceeded our expectations. This resort is very clean and they take pride in the high level of cleanliness, we were very impressed with that. The food also exceeded our expectations, great selection and variety of food. The only thing that could be better is the uncomfortable bed.. it is a typical resort bed that is very hard and did not sleep well as a result. Would still highly recommend this resort and we would certainly return .

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Private  - 

Verified Purchaser

Great Time

We had a one bedroom suite. This room is exceptional with two bathrooms, two TVs and two rooms..Oh and two balconies. The food at the buffet was good. We didn't even go to the specialty restaurants. Yes the VIP is worth the extra. Seven days of sunshine. No chair hogs at the VIP beach section.

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Harley 87  - 

Verified Purchaser

Amazing Resort

We just spent 28 Days at this resort and we loved everything about it. We have been here several times before and it is still one of our favourites. Staff are friendly and our room was wonderful. The grounds were always well maintained. Special thanks to Louise from Trip Central for going above and beyond.

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Jody R71  - 

Verified Purchaser

Marien hotel puerto playa

The pools were beautiful. Rooms clean but a bit dated. Food was good and entertainment team were great. Overall great 9 days stay and would return. Great place for adults and there were kids as well. Beach is ok. Chairs around pool in the shade are very limited.

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Luccee66  - 

Verified Purchaser

Puerto Plata

The hotel was lovely and clean. Pool was a little cool for me, but beautiful. The beach was really nice with all its little trees that provided shade and a lovely breeze. The food areas were clean spacious. The food was ok, not my cup of tea, but always something there to enjoy. The buffet staff didn't look too happy to be there and didn't rush to look after us. The grounds, entertainment and lobby staff were quite friendly. Overall it was pretty good.

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JanetM  - 

Verified Purchaser

Marien hotel, Puerta Plata

Best nightly shows I’ve seen in a long time. Thank you to Ricky and the dancers. Ricky your special attention to my three year old niece made our stay extra special, Our room was very nice. The cleaning staff stocked our fridge and cleaned our room daily including fresh towels. The pool was spacious and there was lots of chairs for everyone. Beautiful beach but should have been kept cleaner. Lots of loungers. Loved the ocean. À la carte restaurants were good and the buffet was ad [... read more]

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Private  - 

Verified Purchaser

Ok resort

the hotel and staff were great. In the room the toilet did not flush all the time and actually overflowed several times.. we had hot water only one day and rest of the time it was warm water. The air conditioner water dripped right on our floor in the hall near the bathroom and the door to our room. The public washrooms were disgusting…birds were helping them selves to the food at the snack bar actually going right into the containers. Last full day there they told us to be out of the room so [... read more]

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Private  - 

Verified Purchaser

Marien puerto plata resort

The resort is small which makes it easy to get around . The entertainment staff are very nice and the shows were pretty good. Our favourite restaurant was the Mediterranean. The buffet is small but there is always something to eat . I would go here again

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Private  - 

Verified Purchaser

Marien puerto plata resort

The resort is small which makes it easy to get around . The entertainment staff are very nice and the shows were pretty good. Our favourite restaurant was the Mediterranean. The buffet is small but there is always something to eat . I would go here again

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Barb  - 

Verified Purchaser

Marien Puerto Plata

Hi Sandra Few issues with our trip to the Marien. First off we recommended main floor. We were given 2nd floor. They finally arranged for ground floor a few days into our trip. Secondly there was a rain storm that ended with us getting back to our room to find an inch and a half of water all over the floor, in all areas of our room. We contacted front desk and they said they would send someone but no one showed. My husband had to clean up all the water with towels. Water would not go down drain [... read more]

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Dfran12  - 

Verified Purchaser

Amazing resort

Great room, right on ocean, amazing view. Room was a bit outdated but clean. Housekeeper was amazing. Food really good, lots of choices. Pool and beachfront really nice. Overall a really nice resort and would highly recommend

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NanaJulie  - 

Verified Purchaser

Amazing Resirt

The rooms were great, food was very good and service was amazing ? Had the best 10 days with no complaints ????????????? Kevin from trip central gave us amazing service Only 20 minutes from airport

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LaRue  - 

Verified Purchaser

Enjoyed our stay

We really enjoyed all the food here. The staff were super friendly. The rooms were nice but the bed was hard. Sore back on wake up every day. Otherwise really enjoyed our stay. Would recommend to friends and family.

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Lois  - 

Verified Purchaser

Important Improvements Needed

Food services needs to be audited.......our group was 6 adults....5 of us were sick. Wifi is not as advertised "entire complex" there was no access in rooms and dodgy elsewhere. Beach are not well kept.

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Leslie  - 

Verified Purchaser

Nice resort but food quality needs work.

Everything was great except over 30 different visitors got sick from various restaurants on the resort. It's the 1st time in over 20 trips that I got sick from food, to lose 3 of 7 days sick on vacation is disappointing. If they could fix the food issues I would be a regular visitor. Staff, rooms and rest of amenities were great. I did report the issue to staff and they thanked me and said they would audit the food handling and services.

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Private  - 

Verified Purchaser

Typical for what it is. Good food.

This was our second year at the marien puerta plata. The resort is clean. Room maid was extra good. At one point I had a little tummy stuff and she brought me extra pop and tp without any request. In general the food is good. Like any caribe resort cheese is blah. Decaf coffee is instant. Other stuff makes up for it. The servers at buffet and restaurants are great. One reason we returned is that the staff are cheerful. But. The metal trays on the buffet are not heated properly so t [... read more]

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Sandhu  - 

Verified Purchaser

Food is good

My first day was a bit chaotic since the phone in my room wasn’t working, and it took them two days to fix it. Also, the room’s locker isn’t digital—it uses a key and costs 3 USD per day to use. Aside from that, the food was great, the beachfront was very clean, and the pool area was fun and entertaining.

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Private  - 

Verified Purchaser

Terrible Resort

The food is horrible, there was a cockroach in our room and we were sick most of the time from the food. will never go back again. The only good part of the trip was the weather and the resort was beachfront. Anna was our housekeeper who I adored and did a great job. I talked to an agent at trip central who said this resort was nice. This resort is not even a 3 star im very disappointed in the feedback from the trip central agent as well as this hotel.

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