Amazing resort!

The grounds were beautiful the wildlife exciting Staff so friendly and helpful food was great rooms clean and everything works The shows were excellant! Check in was timely. I really liked the bracket and. It having to worry about a key. The bartenders at the adult pool were great!

Absolutely beautiful resort

The rooms were amazing, the food was great something for everyone. The staff were always so friendly and willing to help. Always lots of pool towels. Cute little shops to purchase gifts and great entertainment. Even got to witness 4 weddings. The grounds were very well kept, someone was always busy. Our mini fridge wasn’t working and within hours it had been repaired!

Would definitely recommend.

Nothing bad to say, resort was beautiful, staff were friendly, rooms were clean and stocked daily, a la carte and buffet restaurants had a selection of great food and impeccable service. Would like to specifically mention Zenaida at the pool who was always smiling and attentive.

The grande paladium colonial resort was a huge resort which was part of 3 different resorts in one

the grounds were well maintained, the staff were very friendly it covered vast amounts of land which took long walks to cover the whole area the thai ala cart restaurant and the steak house were excellant the main buffett becalme sort of same food being served after a while breakfasts were great the beds in our room should be changed as they were creaking and well worn we were placed on the fourth floor of villa 4 as there was an error in bed assignments for 3 adults the main pool wa fan [... read more]tastic and the beach was great for long walks

Great resort

The resort was beautiful and the food was great. We ate at many of the specialty restaurant’s and the Eldorado was the best, Asian was second, Italian was third and Mexican came in last. The beach and pools were also very good, a little sargassum was cleaned in the mornings and water was clear. It was our second stay at this resort and I would recommend this resort.

Fabulous Time at the Grand Palladium Colonial

We just got back from 7 days at the Grand Palladium and had a wonderful time. Keep in mind that this 5 star review is for what I would expect of a hotel in Mexico - it is not a 5 star Vegas Hotel but is very enjoyable. Loved the grounds, which were beautiful and immaculate, and the shows in the evening were really well done. Having the wrist bands - that also worked as your door key - great idea. You could walk around key free. We had no trouble getting loungers or finding shade - on [... read more]e of the things I was worried about - lots of tiki huts and palm trees everywhere. If you have chosen to spend a week here - a couple of things that might help make your trip as good as ours: 1. If you really care about updated rooms - consider staying at White Sands or one of the newer hotels - our room was still fine but showed some ware. 2. I recommend bringing a floaty of some kind - the Colonial pool is 5 feet deep - that doesn't sound deep but I would have had to tread water the entire time I was in the pool (as many people did) and that just isn't relaxing. Lots of people love the depth of the water - for swimming and jumping in but it isn't for everyone. Also, brink something to float your drinks on from the pool bar back to your chair. Really hard to hold drinks up and swim. :) 3. Bring your insulated cups - it is hot and drinks get warm really quickly. Also the bartenders will make your drink in your cup for you. Yum.

Grand palladium Colonial

We booked through Trip Central, flew with Westjet and had a semi private transfer from Cancun Airport... The GP resort is amazing built among the mangroves, giving it a wonderful ambiance of nature. Lots of wildlife, from the flamingos greetings every morning, the shy agouti and the adventures of the coutimondi. Our room was dated, however it was kept spotless by our attend Angeles. We always had no less than four towels and washcloths. The entire staff were friendly and very accommodati [... read more]ng. Booking ala carte restaurants was easy with Christian and Nora. We never had to reserve a lounge or a palapa at the White Sands pool or on the beach. We also enjoyed the watersports, kayaking and peddle boats, it was often " red flag" due to high winds, the beach however had very little seaweed and was totally walkable. Did I mention how great the staff was...this is one resort we would definitely return to.

Beautiful ❤️

Everything was great. Staff were amazing very friendly and pleasant. Concierge and receptionist were great. We did a lot of walking and the staff would always greet us with a smile. They keep the Lobby area and the buffet always clean. Our room always cleaned. Fresh water and snacks. Will definitely be going back soon hopefully in November 2023

Good Resort

So lots of positive for kids at this resort. Lots of things to do. Pools and rooms are wonderful. Spa is nice and reasonable. Food was just okay as well was surprised no premium alcohol. Was hard to get a reservation for the a la cartes. everything was booked up for our stay and was the first thing I did when checked in. Beach was not great at all. Lots of seaweed and rocks Service was just okay as the staff didn't speak english well

Couples Trip - First Time @ resort

Hotel Design: 9 out of 10 Food: 1 out of 10 Rooms: 5 out of 10 Staff: 7 out of 10 Pool: 9 out of 10 Beach: 9 out of 10 In summary - it's a nice resort however food is not good. You shouldn't pay more then 1250 per person

Big resort great time!

Had blast exploring all 3 resorts. Very clean and beautiful. The sports bar has the best food. Great friendly staff and a fantastic pool and nightlife. Downsides were the carts for travel for older people weren't frequent enough and didn't cover enough area. Adults weren't allowed on the waterslides so I could play with my kids, there's no disco, and the buffet didn't change up very much. Also an hour from the airport with a private taxi

Amazing resort

I had an amazing stay at the Grand Palladium colonial resort in Cancún. The grounds were beautiful the people friendly and extremely helpful. The nightly entertainment was amazing and the dance music well let’s just say I danced every night. The dance group involved the guests. They also had a children’s hour of entertainment. The rooms were clean and spacious. I would stay there again in a heartbeat

Amazing vacation!

This was our first trip to Mexico and our first Grand Palladium experience, and it was fantastic! The resort complex is very large but easy to navigate with the regular trolley service and the boardwalks. There are always seats available be it at the extensive beach or around one of the many pools(including two adults only with table service!). So much to do-rifle and archery with Claudia and Manuel was so much fun!-tons of delicious food and drink options. You really can’t go wrong staying he [... read more]re -highly recommend the romance villa suites love the outdoor shower and the private hammock!

Amazing Resort

We loved this resort, the walkways to all the different complexes were so well kept and the greenery was amazing. The staff was excellent very helpful right away at the check in. There were a lot of people and they could have had more chairs at the beach. There was one afternoon we were out of luck to find one. The line ups at the buffet for breakfast were at times long. The food overall was very good especially at the a la carte. Rooms were very nice and the housekeeping was the best. Bar servi [... read more]ce was first rate. We were there for a 80th birthday with our children all fourteen of us were very pleased and we enjoyed this resort immensely

Awesome resort

Food and service was excellent. Room was always kept ver tidy. Resort was very clean. Staff very friendly and helpful. Alot a activites going on. Never a dull or boring moment. I will definitely be coming back here for years to come.

Very enjoyable Rivera Maya Vacay

We really enjoyed the Grand Palladium Resort. Three hotels in one compound. Lots of choices to eat, drink and swim. The staff was very friendly and helpful. The grounds were very clean and there was lots of wildlife on the pathways too.

Nothing less of amazing.

From the moment we stepped foot on the resort we were amazed. Beautiful clean lobby, attentive and friendly bell boys who greeted us right away. As we arrived early our room wasn’t ready but we were made to feel right at home by guest services. They explained everything and showed us a map with all activities and restaurants and pools. The grounds of the resort are also beautiful and clean. There are signs everywhere so you never feel lost. The pools are clean and deep which is a nice chan [... read more]ge from other resorts I have been to! If you are travelling with kids there is always something fun to do with them as well as the kid’s water park. The beach is nice, however I’m not sure if it is just the season were all the coral reefs are shedding but there was a lot of coral shedding along the shore. Our room was spacious and clean. We had a deluxe room with two queen beds. Everything we needed was in the room. Beds were comfortable the AC works REALLY well. Almost too good we got cold a few nights as our thermostat wouldn’t pick up on temperature correctly and couldn’t be set to a specific temperature. There was entertainment every night. The colonial show is worth watching the dancers are very talented and put in a lot of dedication to their shows. There is a different theme/party every night of the week. What’s great about them for travelling families is the children are also welcome and included in the shows. Food was good, very flavorful, we tried 5 of the dinner restaurants - the steakhouse, service was slower later into the night, and the steak all seems to be cooked to “rare” even when medium was requested. Mexican, Thai house and Italian were really good with great option! We went to the Poseidon (restaurant on the beach) desert was great, we had shrimp for starters and while they were good they went great. While it wouldn’t be my first pick again, it is very popular. The breakfast and lunch buffets always had lots of options for everyone. Miriam that works the omelet stand was amazing. Best omelets all week! Everything was labeled so you knew what you were eating! They have a gelato station at one of the bars, nice refreshing treat mod day, great touch! The bar by the beach side always had a tasty snack ready and a light lunch available. Staff were always friendly, courteous, and helpful! The bartenders are great, always great service with a smile! When relaxing poolside or in the lobby there is usually an attendant walking around offering a cold tasty beverage! The resort has a total of 4 lobbies, Colonial, Kantaneh, white sands, and TRS. You have access to all lobbies except TRS which is the royal suits; however that didn’t take away from our stay. All lobbies had something different to offer. The parties and colonial show happen in the Colonial lobby every night if you are looking for something a little closer to the entertainment. We ended our trip with a day at the resort spa. Wow. So beautiful. The pools a clean and stunning. They have a sauna and a steam room, and hydrotherapy pools. The massage attendants are great and well certified. We booked an 80 minute Zentopia massage and I recommend it! Roberto was my RMT and he did a great job! They have a healthy bar in the spa which offers smoothies, juices, and light snacks; lovely touch! The resort is about a 45 minute drive from the Cancun airport, the drive is worth it. Being away from the hustle and bustle of Playa was nice. We did take a trip in to Playa for shopping on 5th avenue and found it to be very stressful and overwhelming. The vendors are constantly trying to grab you to pull you into their shop and pressure you to buy their items. It was a neat experience but I would not do that excursion again. I would recommend this resort and hope to return in the future! Thank you Grand Palladium Colonial for such a great stay!

Great resort

Our family loved this resort. It was nice and clean and the staff was all very friendly, we never lacked anything. We loved that the pool and the beach was close enough to walk back and forth to without having to pack up and go from one place to the other. And the lobby was such a fun experience in the evening, it was very comfortable to relax and play a few games or just have a drink and enjoy the band!

Great trip

The resort was very nice, well kept and clean. I was not expecting it to be so big. The three resorts are very close together so it feels like you are a one giant place. There are shuttles the take you from lobby to lobby but had a hard time finding any to take. Looked like there were more parked then out driving people around. Lots of options for food. Definitely didn’t go hungry. The beach was small but the pools were nice. The main pool at the colonial seemed to be very busy all the time bu [... read more]t was able to find a nice quiet spot to sit at the white sands pool. The entertainment was just okay, it was the same dancers every night and it was obvious some of them didn’t know the dances well at all. Overall it was an awesome trip and would recommend to a family or group who are looking for lots of activities around the resort.

Highly enjoyable experience!

Went to Grand Paladium Colonial with my husband and five year old. Greatly enjoyed ourselves. The food at the a-la-cartes was great! The buffet was well-appointed with great variety. The grounds were lovely and well kept. The way the resort was situated was great too! In short distance, we had rather immediate access to the kids pool, the main pool and the ocean. The swim up bar was in its own spot so those who liked to drink a lot had their space. We had access to two other resorts as well whic [... read more]h meant that we didn’t have to eat in the same place twice. It is large but that was not a detractor for us. Having visited a few resorts, this was hands down our favourite so far. We’d definitely go back. Highly recommended!