Good Resort

I will give it a 6 in 10 the atmosphere was nice . The room very quiet and spacious and clean . The restaurants not that great but the staff very friendly. We didn’t like the beach at all , that what really bothered us they didn’t clean the sargasso until the last day So we didn’t get to enjoy it .

Princess review

Everything was lovely. Could have done without the giant cockroaches in the room first morning but in fairness we were on the ground floor. Service people were very friendly and helpful. Grounds were beautiful and well kept. A lot of pride goes into the appearance and upkeep.

Punta Cana Princess

Nice hotel although a little dated. Staff were lovely. The food was delicious. The buffet and à la carte restaurants were clean and the food was fresh. Our room was clean and spacious. The grounds were well looked after. Steps to the ocean. There was a lot of seaweed on the beach, it would have been nice if it was raked daily.

Perfect

We were pleasantly surprised with this resort. The things we loved: small resort, amazing staff, good food, very well groomed grounds and amazing beach. Only 2 things we didn’t love: we had room 5012, we loved this room, however it has 2 single beds. The first bed is completely wore out and needs to be replaced. Very uncomfortable and needs a new pillow as well and when guests play their booth tooth at the beach. We loved the beach and go there to relax and listen to the waves, not someone’s pl [... read more]aylist blasting. All said, I would definitely recommend this resort and, hopefully, will be back. Thank you so much!

Resort

Public grounds are beautiful and well maintained , pool area requires more umbrellas, at least double the current amount. We had to go out at 5am every day to claim an umbrella with towels. Beach area was great and had friendly security presence everyday, lots of shade under the tiki huts . Rooms are very very tired with dated furniture hard, lumpy mattress. Shower has dirty grout lines, definitely needs cleaning and maintenance. Resort has excellent restaurants and food and ability to use resta [... read more]urants of the neighbouring sister resorts. The front desk did not advise us about this option, you’re left to discover this on your own. Overall I would give it a 3 out of 5 rating .

Quite Resort

The Punta Cana Princess resort was exceptionally well-maintained. The grounds were meticulously manicured. The rooms were stunning, complete with a jacuzzi that we enjoyed every night. The dining experience was good but no seafood at the buffet. My favorite was at the Fondue House, Steak (fajitas excellent) and Italian Restaurant. Reservations were not necessary. Guests also had the privilege of visiting both sister resorts. If you were interested in shows, visiting the other resorts was a must. [... read more] We would like to extend special thanks to two staff members at the buffet, ORDALINA AND YUDELKA, for making our stay delightful. The music in the evenings was subject to complaints due to loud bass and late playing until 11:30 pm. The casino transport, which was supposed to run every 15 minutes from 8:30 pm, did not arrive until after 9 pm.

Property amazing, rooms are terrible

Just got back from Punta Cana Princess. I always read the reviews prior to going anywhere, but, everyone has their own opinions, you just can't please everyone. Positives - property is just stunning, staff is wonderful, zero complaints there, food is plentiful and okay, very out dated but clean, steak house is amazing. Trolly service was awesome, and a huge bonus f [... read more]or my husband. Negatives - air conditioning was less that okay, could not get the room temp below 26.5 issue was never addressed. In room coffee pot was broken and took three days to get a replacement. It may not seem to be a big deal to some, but, when my husband has mobility issues and I have to venture out of room for morning coffee, it was a big deal to us. Safe had a low battery (not a big fix, but would not put anything in it just in case I was locked out) issue never addressed. Sliding patio door, just a mess. It literally came off the track. The vertical aluminum strip with the lock mechanism actually fell off, I kicked it back on several times, but it never did lock. Being on the ground floor because of mobility issues, clearly an issue. Going out to the patio was one of the few things my husband could to with confidence, that came to a quick end. Manager approached us in the main lobby (a big smile on his face) asking "how is your vacation?" He went away without his smile after hearing my issues and opinion. The patio door was "fixed" immediately by simply screwing the frame back together, still unable to lock, and extremely difficult to open and close. Sport Bar food was all premade, and less that desirable. I would not recommend this resort to anyone. We picked our battles, got to make the best of it!!

Excellent resort for adult

The only small thing is that the pool music base was too hight and close at 12pm. Food was good but enought sea food. Services were excellent. Room very clean. No mouskito. No sand fly. Excellent customer services. Excellent cleaning lady services

Excellent resort for adult

The only small thing is that the pool music base was too hight and close at 12pm. Food was good but enought sea food. Services were excellent. Room very clean. No mouskito. No sand fly. Excellent customer services. Excellent cleaning lady services

Beautiful beach!

Staff were lovely and went out of their way to help you. The room was clean upon arrival and cleaned daily. Most things worked (air conditioner was very loud , overhead shower worked , hand held did not). The food and service were both quite good. A issue that definitely needs to be addressed is that there were insufficient lounge chairs for guests (or some guests”saved ‘ more than they needed ?? ie two at beach, two at pool) , this was exceptionally frustrating (& not an issue I have run in [... read more]to for a very long time) ! Also they require additional shade structures (both at beach and by the pool).

Rejuvenating, and restorative destination

Punta Cana Princess was the perfect place to rejuvenate and escape from a cold winter. This small adult only resort had all of the amenities needed to escape. Everything was located within reasonable walking distance. The grounds were beautifully maintained and cleaned daily. The hotel rooms, although aged, were tidy and comfortable. The pool area was clean and was never overcrowded. The beach was only a few steps away from the pool area, and there were ample chairs for guests to claim in the mo [... read more]rning. The food was exceptionally good with a wide variety of fruits, vegetables, and traditional meat dishes as well. The specialty restaurants required no reservations and served specialty foods like fondue and Steak house items. The main buffet restaurant had a different theme each day. There were several bars throughout the small resort and everything was easily accessible. The beach provided a long sandy shoreline. A sister hotel was only a short walk away if you wanted to change the environment and have a little more action. The staff at the resort were accommodating and very friendly. Lovely resort for a stress free relaxing vacation.

Very Relaxed Vibe, Great Staff, more like a 3+Star

Overall, we had a fantastic stay at Punta Cana Princess. The staff are all wonderful and go above & beyond to provide anything you desire. The resort is small, average age is 40+, relaxed vibe, some night life/music but no disco. Beach area is lovely and nice big pool, you don't feel crowded in any area. The resort definitely needs upgrades to the rooms, fixtures and decor are very dated & showing signs of wear and tear. Beds are ok, pretty standard resort mattresses. Rooms are very clean, ho [... read more]usekeeping is attentive & mini fridge and toiletries were restocked each day. As mentioned in the title, the resort is not what I think of in a 5* category, so I would say it is more of a 3+/4 maybe- just to set your expectations realistically. Grounds are very well kept, and it is a short walk between rooms, buffet, restaurants, beach, etc. Food at the buffet and snack bar was decent. Restaurant food was much better and nice to not need reservations! Definitely recommend this for dinners. Beer is Presidente, liquors are no name unless you upgrade to VIP. Although personally I don't that it's worth $35/USD per day, we were fine with no name/generic liquors. Nice that you have to option to visit the 2 family resorts, them seem more up to date style wise and have a coffee bar & ice cream shop to visit. Trolly available, or short walk on the beach. I would recommend this resort to anyone who wants a nice low-key getaway and doesn't mind not having all the bells & whistles- if the price is right, grab it for a relaxed holiday!

Clean, quiet, pretty resort

Small, clean, quiet, pretty resort. Grounds and pool immaculate. Rooms a bit tired and worn but bright and clean. Staff friendly and helpful.Food not outstanding but access to resort next door provides variety of restaurants. If you are looking for a quiet holiday where everything is within easy walking distance this is your spot.

Beautiful Beach and Great Staff

The grounds and beach are well maintained. The food is good and the staff are great. The rooms are in dire need of updates but bearable based on the limited amount of time spent in the room. There was a couple of problems with leaking pipes and lack of hot water several times.

Always amazing

This is our 4th time staying at the Punta Cana Princess and it never fails to disappoint. Plenty of variety to choose from for every meal at the buffet. A-la--carts do not require reservations and have been updated. The food choices are delicious. The staff are all very friendly and most speak English. The beach is beautiful but beware, due to water levels rising, it is not as vast as it used to be. You also don't have to wake at the crack of stupid to reserve a chair unless you want an umbrella [... read more] at the pool. One downside for me, maybe not everyone, is the new bathroom design. Private toilet, semi private shower but no door disconnecting the bathroom from the main room.

Not the 50th Anniversary we'd hoped for

We had booked a Deluxe Honeymoon Suite at the Punta Cana Princess to celebrate our 50th wedding anniversary. The first night we were given a room that was right next to the ventilation fans for the resort's kitchen. The roof on the suite was thatched so odours came through. That night all we could smell was fish and hot oil. Next morning we asked for a room change. When we were asked why we told the concierge who replied "yes, we're aware of that problem." We were given another suite in a  [... read more]different building. The room was quite hot and we realized the air conditioning was not working. By 11 pm it was 26 degrees in the room. They moved us to another room which was very small and dusty. The balcony and chairs were covered in bird poop. Next morning we went back to the concierge and said "we want what we paid for - a Deluxe Honeymoon Suite." After some insistence they moved us to another building to a regular room - not a honeymoon suite - right next to the pool. Needless to say it was not a quiet area. Music from the pool bar, beach bar, seafood restaurant all hours of the day and night. From 3 to 530 pm music blasted from speakers set up on the pool deck by the animation team. Techno and hip hop blasted out at ear shattering levels. The air conditioning in the room spewed out a horrible mould smell. Housekeeping did their best to disguise it with cherry scented disinfectant, but we eventually had to ask maintenance to remove the vent and wash inside. This helped a bit, but still had a mouldy smell. So as you can imaging we will definitely not recommend this resort. We paid for a Deluxe Honeymoon Suite with a loft and jacuzzi and ended up in a regular room (even though the resort insisted it was a honeymoon suite) and only received the bottle of rum and fruit plate that were two of the perks that came with a Deluxe Honeymoon Suite.

Great time at PuntaCana Princess!

This hotel was everything we’d hoped for - beautifully kept grounds, AMAZING beach and friendly staff! Don’t listen to all the negative reviews. Sure, the buildings are a little tired and the bathroom fixtures aren’t shiney anymore. But the price reflects that and we feel it was money well spent. We loved the quiet atmosphere, with the option to party it up at the sister resort. We’ll definitely be going back, and highly recommend this resort to all our friends!

Nice and small resprt

The resort is a nice size. The grounds are nicely kept and staff work very hard and are friendly. We are not ‘foodies’ and found the Italian and Tex-Mex restaurants were good. The main buffet was better than the beach one. One complaint, but it is everywhere, needing to get up at 5:30 to get lounge chairs by the pool. Not how I want to spent our vacation. Lots of sargassum, but staff tried to clean the beach…just too much of it. Nightlife, if you want one, this place is not for you..but we [... read more] were not looking for that…same with daytime activities. Animation team were trying, but I am there to relax and not do aerobics. Overall, nice compact resort.

Punta cana princess

Food was horrible Staff was good Beach was nice Entertainment was boring just dancing Only made are beds Will never recommande this hôtel ça se of the food was worse the Cuba ………….,,,, been in Punta cana 10 years and was very Disappointed

Nice quiet resort

What we like most about this resort is the size. The buffet is never crowded; the beach has plenty of palapas and chairs, as long as you “reserve” a spot before 9; you have access to the two sister resorts next door, with reservations at their a la carte restaurants available through guest services in the PCP lobby; the grounds are well kept; the staff is super friendly; the rooms are a bit dated but clean and the a/c kept our room at about 25C. It was our second stay and I’d definitely go back.