Excellent resort

The rooms were very good. The grounds were immaculately kept. The staff were constantly cleaning, wiping down, etc. Shout out to Gary and the other servers who were very hard working and pleasant. The buffet restaurant was outstanding! In addition to the Jamaican station which was there every day, there was lots of fish and seafood, Italian food, asian food, etc. There was a juice bar, good selection of fruit and extensive salad bar. There were even vegan burgers, and other vegan options like cu [... read more]rried chickpeas, lentils and the best stewed peas I ever had (its stewed red beans), which I ate every day! Thanks to Osheen at the Sports bar who made my special coffee every morning with a smile. The Riu entertainment crew were on fire every day with pool games, excellent exercise classes (shout out to Anna banana), and evening entertainment. Last but not least, kudos to the Riu corporation for its strong sustainability initiatives! The AC was centrally controlled - you could not crank up the AC, but you didn't need to. You could control the fan speed, and that was good enough. There was no disposable plastic - the coffee cups were recycleable (take note Tim Hortons and others!), the other drinks were served in reusable glass or reusable plastic cups. There was a large and long open verandah with lots of couches, tables and chairs, so guests could sit and chill and chat and play board games. There was always a strong breeze blowing to keep it comfortable. I highly recommend this resort!

Perfect for a family getaway!

My recent Sunwing vacation to RIU Ocho Rios in Jamaica was absolutely amazing from start to finish. The entire experience was smooth, enjoyable, and perfect for a family getaway. Our flight out with WestJet went really well, and the free Wi-Fi was a huge bonus—it kept my 5-year-old happily entertained throughout the journey, which made a big difference. When we arrived, the tour operator, Nexxus Tours, was ready and waiting for us. They quickly got us organized, onto a bus, and on our way  [... read more]to the resort without any hassle. A special thank you goes to Nekoda, also known as “Koko,” our host. He was incredible from the very beginning, taking great care of us and making sure we had the best possible experience. His kindness and attention truly stood out, and he left a lasting, positive impression on my 5-year-old. Thank you, Koko, for making our trip so special. Our stay at the RIU was also excellent. The staff across the board—from check-in, to housekeeping, to the restaurant teams—were all friendly, welcoming, and a pleasure to interact with. The resort itself was clean, well-maintained, and very family-friendly. Overall, I highly recommend this vacation. It was a wonderful experience, and we came home with great memories.

Pros and cons

Pros Beautiful grounds Beautiful beach Beautiful rooms Excellent friendly staff Close to Ochos Rios Close to excursions Requests for room service are honored promptly Cons One very overpriced shop Tiny busy buffet with poor selection

Fantastic Resort

I would like to start off by saying that this is my second time at this resort. The resort is beautiful, the staff is very friendly and kind. I would like to suggest that maybe the resort could consider getting golf carts to bring the guests to either ends of the resort because it is very big. I would also like to suggest maybe doing theme nights at the buffet restaurant.

Great Resort

The Hotel was Fantastic.....a bit large and would prefer to book a smaller hotel, there were a lot of people and at full capacity at times the buffet looked like a school cafeteria....all in we had a great time

Had a fabulous time!

The hotel was incredibly clean, modern and there were tons of activities through the day and at night. Amazing food and the beach was gorgeous. Can’t say enough good things about this place. ……………………………………………………………….

Great Trip - Riu Ocho Rios

Food was the best I ever had. Sun every day and hot. Rained 5 minutes our last day. Resort was clean and the drinks were good. Nicest workers we have ever had at a resort. No vendors bugging you. Never did any excursions. Only wish the beach was longer as we usually walk the beach every day. Definitely a resort we would go back too.

Amazing people and food

Our room was always cleaned and tidy with amazing towel decorating. Always enough towels packed and tidy amazing room service.I enjoyed long walks in the mornings quite and always clean. I was very surprised to see attendance mopping the outside walkway. The sports bar coffee and drinks early was great but service way to long my main disappointment they need another place for at least coffee alone. But there late nite patties were great. The buffet for all three meals offered the best tasting f [... read more]oods and choices. The Italian was ok the Steak house was horrible thier food was the worst but the service was excellent the servers made it fun. The entertainment was the best i ever experienced all 7 nights that we were there. Didn't like the white party it was to packed the beach was a blast. The pool were cold and one level but the beach was awesome so we stayed in the beach all day i missed beach service drinks although the two bar were reasonably close by. I have no comments on the two swim up bar cause my group of 18 persons we had kids with us and those were no kids zone but that not what keep us out it was the nice beach. I being to cruises,Dominican,Cuba, Mexico ,Tobago and this was my 3rd trip to Jamaica. But this one was special and it's the only place I say I will definitely go back just my wife and I we loved it. Thanks to all the hardworking servers, cleaners, bars and the best the entertainment crew the most dedicated talented and warm loving people. Thanks all we had a great experience.

Amazing Resort ?

We have nothing bad to say about this resort everything and everyone was amazing, beside mother nature ,and we all know that she always win..............................................................

Everything was great!

This resort is HUGE!!! Can be good or bad I guess, but rest assured that they are a well oiled machine!!! They never ran out of anything, everything was clean, food was plentiful and the staff were so friendly!!!! Would definitely recommend!!! Riu never disappoints!

Fourth time at Riu Ocho Rios

Never a disappointment! We love the hotel, entertainment and staff! I prefer the à la cartes to the buffet, only because I’m a picky eater. Might go back for a 5th visit in 2027! We tried Riu tropical palace in Negril but it doesn’t even compare.

Great time!

We had an amazing time at the Riu Ocho Rios. The hotel staff was friendly, the rooms were clean and the food delicious ? The only complaint we had was it was very difficult to get reservations for the al a carte restaurants. Will definitely come back!

First All inclusive

This was the first all inclusive my wife and I have done. We really enjoyed the Rio Ocho Rios food was great resort was great would definitely go back. staff were fantastic and very personable was easy to get figured out where we needed to be.

Better for families

We were a group of women in their 50s on a girls trip; we found the resort had too many children (not a real complaint as it is a family resort. The only restaurant that we liked was the Italian as we found the others lacking in quality and flavour.

Pleasantly surprised

My experience at the Riu (Ochi Rios) was amazing. The staff were wonderful, the food was awesome and the cleanliness was top notch (staff was CONSTANTLY cleaning). We were at this resort for Super-bowl Sunday and what an event they gave us .. Thank you to all the staff for making this an awesome event. My ONLY suggestion would be to have the seaweed cleaned up a little better on the beach.

Wonderful resort!

We went for a nice relaxing vacation and that is what we had. The beach was wonderful and there was no shortage of chairs. The resort is very large and spread out. Food was good, not outstanding, but good. Rooms were very clean and comfortable. Staff were amazing! Always pleasant and welcoming. Would recommend!

Ok resort

Great room, small beach with no palapas. No chairs available after 10am on the beach. No drink service on the beach. Lots of people, not a lot of space. Lots of people smoking everywhere (cigarettes and other herbs…) Service with a smile was a rarety… Food was good but no scramble eggs pass 9am and buffet is small for the amount of people at the time at the resort. Restaurants were good and portion very generous. Drinks were good with lots of options but wait at the bars is too long (all of them [... read more]!) Would recommend this hotel but with several caveats…

Perfect Vacation

Exceeded expectations. From check in to check out the resort did everything right!! Room was spacious, clean and well stocked. Meals well presented, varied and plentiful. Grounds very well kept. Public areas clean. Lots of room on the beach or at one of the pools. Incredible, professional staff at every encounter.

Outstanding Resort

Amazing hotel! True 5 star resort! A 10 for outstanding performance. Room, clean, resort clean, amenities amazing, staff amazing except at the customer service desk, needs some work on attitude. Overall amazing

Beautiful

The hotel was very clean food was amazing love the view from my hotel room the hotel night life was also amazing the only bad was the walk to my room from the front desk the ground was well taken care of one more bad thing was parking no parking on the weekend