Great staff do your research before going

This resort has a lot of entertainment but no place to just quietly enjoy the beach. Constant and loud music all day everywhere. No swimming allowed at the beach so think carefully about what you are looking for. We booked an adult only experience - this resort certainly is not. Will never use Air Canada vacations again. They were not honest.

Amazing resort!

Just returned from a 7 day vacation at Hyatt Ziva in Los Cabos with family and we cannot say enough wonderful things about this resort. From the incredible staff & service, breath taking views, amazing food & dining experiences, spectacular pools and rooms. This resort has it all and we will definitely be back!

Fantastic Resort- especially for kids

We had the best trip to Hyatt Ziva. This resort had unbelievable food options, and many restaurants had a kids menu which was so appreciated. The pools were beautiful and very clean. The service was stellar. Can’t wait to go back.

Hyatt Ziva- One Week Stay

For the amount of money paid to stay at this resort, I would not recommend. Our room had mold around the sink and on the shower curtain. Room service did not show up regularly unless called. The food was average and themed night rarely had any food that was actually themed. However the staff was wonderful. They were polite and helpful and always had smiles on their face.

Pretty Good

Hotel room was nice, location very good, staff good and beach quite nice. Food was sub par for a 4 or 5 star hotel, especially at buffet and Italian restaurant. At the coffee shop the bakery food didn't taste very fresh at all. Better cookies at a Hampton Inn. Too many pool chair hogs as well. Staff should monitor that much better. All in all nice place but they could easily be better with better food choices and better beach chair monitoring.

Amazon resort

Great resort food was amazing and very clean. They had some conference at the time we where there but I think it helped cause the restaurants aren't very busy. Would go back for sure. The French and Italian restaurants where my favorite.

Another wonderful time at the Hyatt Ziva!

Just back from 10 day vacation - the 2nd time at this resort. It has a great location - on the beach but can still walk into town. San Jose is such a cute little place with funky shops and some nice restaurants. The best part of this hotel is their staff. The staff are super nice and are always happy to help. Most of the rooms in the hotel have an ocean view. Although the ocean isn't really swimmable, its long and lovely to walk on. There's lots of pools with one specifically for kid's, a [... read more] couple of family pools (although one isn't heated) and an adults pool which is where we spent most of our time. It was pretty busy when we arrived (just after New Years) so one had to get up early in order to save a chair. That lasted for about a week and then things got back to normal. The hotel could stand to do some updating on their rooms. Although comfortable and always clean, they are starting to get outdated. They have the best breakfast buffet of all of the resorts we've visited however, the rest of the meals were really just average (sometimes less), including the a la carte restaurants. Wouldn't have taken much for them to tweak the meals to make them more of a 5 star rating.

Treated Us Like Family

The hotel had splendid views to the ocean and the property was well maintained by staff. The food at the restaurants were of high quality and the alcoholic beverages were made with brand name liquor. The servers were attentive and pleasant, everyone at the resort was nice and welcoming. The staff treated us like family, and did not push us for tips. The pool closer to the ocean was heated, while the larger pool was rather cold, but there was enough space to swim around. We had our wedding at the [... read more] resort and the planner went above and beyond in making it the best day for us. We had magical ceremony and romantic dinner on the beach. They treated us like royalty. I would recommend this hotel to anyone.

Hyatt Ziva Los Cabos trip 2019

From our arrival everything was perfect. Offered cold cerveza's upon arrival. Our Room was spectacular, a Master King Ocean View room on the third floor, overlooking the main pool, and ocean. The sound of the waves were amazing. We tried all restaurants while we were there, the food in each and every one was beyond all expectations. Even the buffet in the morning, had enough variety for the whole week. All the staff aim to please, if you are in need of anything just ask! I will definite [... read more]ly come back, as I had the BEST vacation ever! LOVED Hyatt Ziva Los Cabos!

Wonderful Resort

This is an absolutely wonderful place to visit. So wonderful we have been twice. The staff is amazing. The pools are great and food is delicious. In regards to dining I would prefer being able to make reservations as if you are apart of a bigger party you tend to have to wait a long time and the staff are not ecstatic about accommodating a large group. Very scenic and perfect for family vacations.

Viva the Ziva !!!

From entering the lobby to register to checking out and heading to the airport and home we have nothing but praise and raves for this resort. Checking in was smooth and seamless as was checking out. Our room was spacious and well appointed located where we requested which was an adult pool view. The grounds are expertly and well maintained. Your first view from the lobby over looking the main pool is amazing only surpassed by the view at night. The pools cater to the variety of clientele from [... read more] families, to large, let's say "energetic" party seekers to those wanting a quieter environment. There are no problems with sun loungers or getting up at 6:30 to reserve your place with a towel. There is no swimming at the beach as the waves are dangerous to say the least but are mesmerizing to watch and listen to. The food at all restaurants and the buffet was excellent. There is no need for reservations anywhere except at the Asian and that's only if you want the Hibachi no need for reservations if you just want table service. Breakfast can be hectic and a people watching paradise.Any overflow is directed to the adjoining Mexican restaurant so we never had to wait for a table in the 10 days we were there. In fact, we didn't have to wait more that 5 minutes to be seated anywhere. There is no lobby bar by traditional definition probably because this is a 590 room resort that caters to families and a wide age group. The biggest selling point our view was the staff. Constantly smiling, courteous, helpful and very, very good at what they do. .

Another pleasant stay at the Ziva!

We'd stayed here about 12 months prior to this stay and headed back as we knew we'd enjoy it again - Very good restaurants, with excellent service, which we found again was better than many other hotels that we've stayed at. We went with our 4 and 1 year old kids, and we know the kids pool is well located and warm water (some don't have heated pools), so we were happy to be back and enjoying the ground floor Ziva suite, where you have back entrance to the kids pol and front entrance to the  [... read more]beach and the main pools. The staff are always ver helpful and pleasant, and are excellent with the kids. The distance from the airport is also appealing - about 15 mins and the first drop off on the hotel route. The rooms are good, but not like some 5 star rooms we'd stayed at, but we're happy to let that slide with the amount you actually spend in them. We'd go back!

Great Resort

Hyatt Ziva is what you would expect from the Hyatt brand. Rooms where large, clean and lavish. Pools of all types where clean, warm and had space to lounge and swim in. Food excellent selection and taste. Overall a great place and great resort. Staff was also excellent and accommodated all needs. A few things to be aware of. The beach water sadly is un-swimable due to the current. Often a black flag is placed to denote fatal if you get in... yikes. This isn’t a fault of Hyatt, all resorts on t [... read more]hat strip of beach are under the same restriction. Being a 5-star resort sadly didn’t offer any shuttles to the nearby towns. Taxi’s will do the trick but would expect some sort of bus service from Hyatt. Besides that would recommend to anyone looking for a easy place to relax and unwind.

Great resort, too quiet at night.

Beautiful hotel. Fantastic food. Spacious rooms. Too quiet in the evenings, better suited for families and older travellers. Firepits are awesome,should be left in later than 10pm. Beautiful pools, only one is heated... making a very small pool over crowded. Air Canada Vacations is terrible. Very disappointed in my agent from TripCentral.

Amazing resort

This trip had everything...fantastic property, great staff, great food, location, amenities. Couldn't ask for anything better. The staff really go out of their way to provide everything and anything you want and they all seem happy to be there always greeting with a smile and a hand on their heart.

Beautiful Resort

Overall a nice resort. Older section (building 2) is a little dated and had a musty smell. Newer section (building 3) has larger, more updated rooms. A la cart restaurants were good, with a nice variety. Beach grill was closed for lunch all week. Staff were very friendly. Upgraded to “club” but not worth the extra money. Enjoyed the heated pool. Overall, we would return.

Amazing resort

Beautiful rooms, tidy and spacious. Good staff and food was delicious. Alot of variety for food lovers. Beach isnt swimmable but they have very good swimming pools. Kids enjoy as well in kids swimming area

Awesome resort.

The resort was perfect. Very clean. The hotel staff were some of the friendliest people we have met. They were very polite, professional and accommodating. The food was excellent and the waiting staff were very attentive. There are three pools to choose from, the common very large pool, the children's pool and the adult pool. Drinks and food were served at your lounge chairs. Room service was also included and available 24 hours. There were several ala carte restaurants to choose from alon [... read more]g with the buffet restaurant This was deffinatly a five star resort that we plan on revisiting.

Outstanding Ziva!

Everything about this resort exceeded our expectations. The design and layout is very well planned. The food in particular was excellent. The Steak and Asian restaurants were our favourites. Will definitely plan to go back.

Outstanding Family Resort

One of the best resort experiences possible at Hyatt Ziva Los Cabos. A short twenty minute drive from the airport gets you to this beautiful resort. Ocean views are incredible. The footprint is not too big and is manageable even with little children. Modern design and beautiful facilities. Pools are incredible and huge. There is a kiddie pool that's perfect for small ones, and an adult only pool area that is an oasis of peace with its own bar and food venue. Nice big beach but ocean is too dange [... read more]rous for swimming here. Food is outstanding at all the different venues. No reservations needed! Rooms are large and comfy. The Ziva suites get you proximity to the kiddie pool, two rooms, two baths and some have awesome views from the master bedroom. Service everywhere is outstanding and staff are incredibly professional. Absolutely recommend this one!