Fantastic Resort

Everything about this report was absolutely fantastic and the staff was incredible. No complaints at all. Only iffy thing was room service food but you can definitely go to the buffet and sports bar for any snacks.

Fantastic resort

the Riu Palace Punta Cana is a great place to stay for families, singles and couples of all ages, friendly helpful staff great variety of food and drinks, great beach and pools, lounge chairs and shade if you want it. My wife and I just came back and would love to go again.

Beautiful Resort

Beautiful hotel, service was great. Food was delicious. But unless you wanna be around 1 million children, this is not your place. The the people that vacation there are absolutely terrible! Very rude! not friendly at all. Was very disappointed. not to mention that I picked up a parasite there as well so I was sick the whole time. Maybe I'm not the right person to be leaving this review lol

Rio palace Dominican republic Punta, Cana

I am not recommending this hotel at all. My room was dirty and falling apart with the bad smell of mould The food wasn’t good at all, not at the Buffet and not in Resturant The service was great people were helpful. The only problem they don’t speak English well only Spanish so it was hard to communicate with them. They tried to understand what we want, but not successfully.

Good Resort

The room we got (3113) was fantastic. However, the beach area had no palapa’s and the chairs were horribly old and disgusting. On this basis we stayed around the pool. Cleanliness around the pool areas was less than desirable. The beach itself was great. The food and drinks were very good. The service and staff were excellent.

Resort was great

To many March breakers they did advertise no March breakers but some how they figure a way around it. Everything else was great. Great beach great Food great service. Entertainment needs some work was to far to go for rui party

Beautiful Resort

Nothing bad to say about this resort --- staff very friendly; food excellent ( if you dislike the food here, then you have a problem ); rooms clean and bar fridge replenished daily; disregard the negative reviews;; this was our second time at this resort in as many years --- would definitely go back again;; can't go wrong with a Riu resort...only negative I have to say has nothing to do with the resort --- main pool --- people sitting on the stairs to pool entrance and many do not move and al [... read more]so this is a pool and not a football field--lots of younger people throwing balls and some hitting people---they should put a stop to this.

Beautiful Resort

The resort was so manicured and beautiful,the cleanliness of rooms entire resort and the abundance of the food selection was overwhelming. I would definitely revisit this resort. The staff you couldn't of asked for anything more even if there was a language barrier at times,but all good, beach was perfect,over all the Palace oppose to sister resorts would be the closest to a 5 star and value

Great experience

We spent 7 days at Riu palace. We had an excellent experience on most fronts including:room, service (Cleaning, front desk, courtousey desk etc.). I had arranged for a parcel to be delivered . It was waiting for me upon arrival. We had to call our insurance company and see a doctor. Reina at the service desk made it seemless. The Dr actually came to pick us up from the hotel to the clinic . Bar, restaurant and entertainment staff was amazing.foor at the buffets was excellent. We had higher expe [... read more]ctations from the a la cart restaurant, so we were not impressed with the food there. (Embience and service were good, but the food was below standard). Lastly, we went in August and there was much seaweed which was only cleaned once every couple of days. All in all, I would definitely come back.

Riu: Second to None !

Room cleanliness; food adequate and I had no problem finding food I liked; bar service excellent; friendly staff; beautiful resort. xxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxx

A perfect vacation!

My boyfriend and I recently stayed at the palace punta Cana and I have nothing but amazing things to say! The hotel is extremely clean and beautiful, there are a selection of pools and the food is absolutely amazing! If you are ok with loud club like noise, we highly recommend going to Coco Bongos! It’s approx $100 US per person (depending on how many are going in your group you can usually negotiate) and that includes the bus ride there and back, a pass to get in and unlimited alcohol! The sh [... read more]ow is absolutely incredible! Lots of entertainment in the area as you are able to go to the other resorts. There is a huge water park approx 12 minute walk from the palace. It was incredible. Make sure you bring US money only as they prefer that and if you are look in for an ATM while staying it is located at the casino down the street which only opens at 7pm. That will give you US money. Another ATM I located by the shops close to the report (beside the chocolate store) but only gives Dominican pesos. Five stars for me!

Nice Resort

The resort has been renovated to three pools where one pool is full of the usual young drinkers and a fun volleyball pool and one large crowded pool. Summertime is packed and the resort seemed overly crowded. Literally bumping into people trying to get your food. Many choices for food which was nice. However I came down with food poisoning and COVID-19 at this resort. The rooms were not cleaned very well and there was no time in between the previous occupants. A bit of a concern with COVID-1 [... read more]9 being still an issue. Time in- between new guests arriving should still be happening.Cleanings staff left bleach cloth on husbands clothes which discoloured them. Food hygiene needs to be improved too. I saw a raw sushi cart being transported from one of the kitchens to another kitchen in the middle of the day in high heat. These are all ways people can get sick. Raw meat/ seafood should be covered and cooled. Food safety 101. Most of the staff we’re great. Some of the bar staff at the beach bar we’re not overly friendly when we spoke English. Spanish-speaking guests seem to get preference over other guests. But most of staff seemed lovely! Especially front desk Jesus!

Beach Time

Great grounds , excellent pool service , enthusiastic staff always ready to please. Very enjoyable holiday. We really enjoyed that you could walk several kilometres up and down the beach from our location.

Amazing Resort

This resort exceeded our expectations. Although large, the layout is well thought out and all the restaurants, stages and live music were in the same area which made it more social. The beach was wide with ample chairs and numerous palm trees for shade. We’ve been to a lot of beaches and this was the best! The water is a bit rough along this stretch but still turquoise and easy to swim in with no coral. They cleaned up the seaweed every morning. You could walk for miles in both direction [... read more]s. Entertainment was ok, some very good. Would have liked to have more music and dancing at night and not so much ‘dead’ time after dinner when people are waiting for live music or even a DJ. Would definitely go back again.

Best of the Rius

Great way to escape the covid insanity of North America. Very nice resort with excellent staff. Staff all vaccinated and masked . Masking required in food areas but otherwise normal life there. Grounds beautifully kept and good food selection. I have stayed at the Bavaro and Bambo, and of the 5 resorts on this property this is the nicest. We stayed on the top floor as to get ocean views. Excellent beach that is great for families. Definitly recommend this resort and I would return.

Stunning resort

We loved everything, the grounds, the beach with natural shed under the palm trees, the food, the outdoor restaurants, the specious rooms with high ceiling, with a big flat TV, everything working like a clock amazing service, everything was resolved in literally no time, a lot of facilities for old people, the tennis club coaches especially Christian and the day entertaining especially Jaime, the dance teacher. We had awn wonderful stay !

Riu Palace Punta Cana.

Enjoyed everything. The resort is beautiful and well kept.The beach is great wilth lots of beautiful palm trees. Staff very polite and helpful. There were many good food choices and drinks. I was impressed by the continual care and maintenance of the beach washrooms.

Great resorr

Grounds are beautiful. Very interesting majestic architecture. Rooms are spacious and feel very new. Bathrooms are great same feel as in 4 Seasons hotel. 3 Pools all clean and comfortable for small kids. Beach is white sand with lots of activities. A lot of entertainers working for both adults and kids. Breathtakin shows and live music at night. Food is solid quality but lacks the high end feel. Out of all RIU hotels in Punta Cana this is the nicest.

Our hello and thanks for all of your employers.

hotel well organized clean and beautiful . suite cleaner were very polite and did a good job. dinning was a nice and good . employers who are serving in dinning area .after serving they gather at one place and making fun of each others and speaking loudly. while dinning room should be a little quite but they did a excellent serve .

Majestic Hotel

It is a majestic hotel serviced by fantastic hospitality staff; very friendly and hardworking. The main reception hall (my favorite place to "hang out") is beautifully architected and designed and the grounds are well maintained. While the food and drinks were varied, I found the food too salty and most cocktail drinks too sweet. Wine was decent and beer (Presidente) was good.