Very good value

Family and couple friendly. Beach had a lot of seaweed but that was an issue across mexico this season. great food and hospitality. snorkelling from the boat launch at beach was good, not great, but very convenient. Would recommend.

Lovely resort

The hotel grounds were very lush and well kept. We liked the shady paths from the lobby to the rooms. The buffet was really well organized with lots of choice and the staff from the hostesses taking us to our table to those serving snd cleaning up were all very friendly. We liked our room 6202, it was spacious and having a ceiling fan as well as ac was great. We always had lots of hot water. Our room looked over the courtyard and our balcony had privacy. We spent a lot of time on the beach u [... read more]nder the palm trees. The sea was rough for a couple of days and later in the week there was a lot of seaweed but that is not within the resort’s control. They did make every effort to clear the beach. We were disappointed with the steak in Starkville as we’d seen so many rave reviews but it wasn’t good the night we were there! The bar at the beach makes the best drinks and speciality coffees and we enjoyed the creperie.

Great resort

This is one of the best resorts we have been to regarding food and service. We opted for the Privilege upgrade which allowed us a-la-carte meals for all breakfasts, lunches (at BLoved restaurant) and dinners, and a room near the beach/pool/a-la-carte restaurants. I would definitely recommend this option. The wait service at BLoved is first class! The beach is excellent. Nice soft sand and plenty of shade under the palm trees. No problem getting a lounger. Unfortunately, we were unable t [... read more]o swim in the ocean during the middle six days of our 10-day visit due to an early infestation of sargassum. The resort did their best to remove the seaweed (working all day removing dump trucks full of the stuff) but they have no control over Mother Nature. This resulted in the pool area being pretty busy but we were still able to get a lounger. We had breakfast at the buffet (which is beside the main lobby) a few times and found the food to be quite good there too. The resort is (essentially) located in the jungle which they have done a good job of preserving. Lots of wildlife such as coatis (which "own" the place), spider monkeys, etc. The animals don't bother you but don't leave any food in an unattended beach/pool bag or the coatis will help themselves. We didn't attend any shows, so I can't comment on that. The tennis/pickle ball facility looked great, but I wasn't able to "hook up" with any players. It would be nice if the resort offered a "partner find" list. Overall, a very nice resort which we would certainly return to.

Excellent resort

Very nice rooms excellent service. Food was good & close to the beach. Staff were courteous 4 speciality restaurants nice pool, little coffee bar with special drinks & deserts.Some nights entertainment in lobby. The shows were spectacular

Beautiful!

Catalonia Maroma is a beautiful, well-maintained resort that has been built to embrace the natural environment. Walking through the mangroves enjoying the wildlife was our favourite part of this resort other than the spectacular beach which is truly the highlight. You can walk for miles along pristine white soft sand. The resorts along Maroma work diligently to deal with the sargassum which got worse as our week there went on. Lots of sun loungers means no early morning rave to get one. Food was [... read more] fresh and the buffet offered lots of variety. The restaurants were a bit hit and miss but the Mexican one was exceptional. We didn’t have issues making reservations. The room was modern and clean but our air conditioning wasn’t working fully (never got down to set temperature) despite many requests to maintenance to fix it. As well the pillows were awful. Evening entertainment could be improved though the shows at the theatre were amazing! Offering quieter music in the lobby after dinner before the show is needed though the guitarist and pianist were very good. A 45/60 minute drive from the airport makes CM a perfect destination. We will definitely return.

Wonderful week

Catalonia playa maroma in the Mayan. Great week. 8/10! We upgraded to premium level and were very pleased. Location: short bus from cancun airport, smaller resort, long walk from lobby/buffet to beach and other restaurants but very scenic. Beach: amazing! Loads of chair for all. Lots of shade or sun. We had a lot of seagrass but they worked endlessly to keep it cleaned up. Service on beach not so great but always good to keep moving to get yourself a beverage. No shortage of towels daily. Pool w [... read more]as clean and looked like lots of fun but we did only the beach. Food: ate every breakfast and lunch in the beloved. Amazing service and lovely selection of delicious food. Buffet just typical. We ate dinner at Japanese, steak, Mexican and all were good. Not as great of service as beloved. Didn’t do wok which is in Japanese but separate area and sit at grill. Crepe bar excellent. Pizza good. Drinks as usual. Some better liquor. Rooms were fine. Friends had unpleasant odour and requested some assistance so were promptly moved to another room. Other friends had water leakage which was repaired promptly. Alll in all a great week and would definitely recommend. loved the monkeys!

Great Mexican Resort

I booked this resort for our December getaway after reading reviews. It is about 400 rooms, VERY clean, good food. The beach has lots of shade from the palm trees & lots of lounges ( no need to put out towels) .Restaurant reservations are done yourself via the QIR code on the website (easy).The resort has a jungle feel with coati everywhere ! Staff are wonderful , pools large & pool area food is fast with pizza , burgers & sandwiches. We were very pleased with this resort , the beach is very wal [... read more]kable ,swimable and no seaweed in December :))) The buffet is good , super breakfast choices. AAAAA+++++

Very good deal. Smaller resort with beautiful beach, good food.

Rooms and public areas were clean, well taken care of. The coatis own the place but they're harmless. However, look out for the monkeys. Food was usually v. good in the a la carte restaurants but could be improved at buffet. The service at the buffet could be better as well. English is not as widely spoken as other resorts we've been to, but not a problem. Tipping didn't seem to be expected as many other resorts. No need to "claim" a spot early by the pool or beach with towel like some other [... read more]s, lots available. We upgraded to Privileged; it was worth it given the proximity of the Bloved restaurant to the beach and the food and service. We've been there three times and would definitely go back again.

Tarascio family

Well the room fir privilege was ok not many amenities for members was expecting more. The closet doors are stiff and hard to open. The room needs renovating tiles in shower fall8ng apart. The shower was small and expecting a bigger one. More lighting in room. The light fixtures on the was and front hall way were not working. This last visit was our 15th time returning so VIP Member should of been granted.

Wonderful Staff

Just returned from a week at the Catalonia Playa Maroma. My friend and I had never been to this resort and wanted to try it since we know it's on a beautiful beach. The sargussum was bad but we still managed to get in the water. The food was really good at all the restaurants and buffet. Big shout out to the amazing staff...Adrian, Claudia, Gabriella, Daniel, and Matuselan..always ready to assist. My friend uses a cane and has difficulty walking long distances so we weren't able to walk [... read more] up to the lobby/buffet everyday so we ate at the a la carts. It was unfortunate that on the day we left there was no service available to pick us and our luggage up at our room before 7am.

Lovely, laid back resort

We loved this resort for what it was: smaller than many in the area, immersed in a jungle-like setting with lots of greenery and wildlife and replete with an international vibe (lots of French and Italian speakers, more of a family or mature adult setting rather than a party setting. This is what we were going for. We particularly enjoyed the food and Beloved and feel the privileged rooms were worth it for this restaurant alone. The buffet was fantastic for breakfast but we really preferred the  [... read more]a la cartes for dinner, which were all good. Our only major beef is not with the resort at all, but rather with sunwing, an airline that has had dozens of well-documented long (24+ hr) delays in the last few weeks and keeps touting weather as the issue, though staffing seems to be the major problem. Our flight was cancelled on the first day and then majorly delayed on the second, getting us in at 11 pm. I'd advise Canadian travellers to use air transat or another airline, if possible, to get to the resort right now. But the resort itself is lovely and my family would return in a heartbeat.

Laid back, amazing beach and jungle wildlife

The Catalonia Playa Maroma is a lovely resort, if your priority is a stunning white sand beach and a laid back vibe, additionally you have to enjoy wildlife. I have travelled extensively to AIs in Dominican Republic, Mayan Riviera & Cancun area over the past 20 years. My favourite resort chain has been the Finest / Excellence chain (depending if we travel with children or as a couple). While the Catalonia is not in the same caliber of resort as the Excellence there are many highlights that make [... read more] the Catalonia Playa Maroma a place I will travel back to again and again, this being our second year at this resort. Dates: Jan 31-Feb 7, 2025. 4 adults: 52, 50, 72, & 18 . 2 rooms: 1x Privilege superior room in building 5, and 1x Privilege romance room in building 2. This resort is for you if the following are a priority for you: 1) Price - you truly are getting a great resort for a reasonable price. The same week at the Excellence was going to be double the cost. 2) Beach - Playa Maroma is the most beautiful beach we have come across in this area of Mexico. I am picky about beaches, and most in the area have left me disappointed... but not Playa Maroma. The sand is soft and white, the swimming area is free from rocks and weeds. Note: the sargassum is impossible to escape anywhere in the Caribbean, it totally depends on ocean currents & winds etc... there is no way to control this. This year when we visited (Jan 31-Feb 7, 2025) the ocean was red flagged, and the waves were very aggressive. But with a bit of caution we were all able to enjoy jumping in the waves and bobbing around in the ocean. 3) No chair game at the beach - at least on the beach there are more than enough loungers in the shade / sun to go around. This makes it un necessary to be at the beach by 8am. We would wander down after breakfast around 10am and always find 4x chairs together in the shade without issue. There are 'beds' and hammocks that are sometimes all being used, but often only for an hour or so... so you can also get a turn using these amenities. The pool is another story, there are limited spots around the pool...but I would never go to this resort if I was into the pool scene. 4) laid back vibe - The a la carte restaurants are easy to book via the app/website each day, and we also had access to the Privilege restaurant for dinners and a sit down breakfast. What I like about this resort is that while you 'dress up' for dinner it does not need to be fancy. I find when staying at the Excellence or Finest, I bring way too many evening clothes, shoes, accessories, makeup, hair dryer etc... The whole vibe at the Catalonia Maroma is a little less 'fancy' which makes bringing less with you easier. A simple sun dress and sandals for women and a pair of long pants for men keeps the vacation vibes casual and laid back. 5) Wildlife - This resort with it's jungle environment and grounds has had the best land wildlife and vegetation of any resort we have visited in the area. This year I found the coati situation better under control, they had security guards keeping the coati (mostly) off the beach and away from the food truck areas. We saw Coati, Mexican grey fox, peccary's, racoons, agouti, spider monkey (not wild), chachalaca, green parrot and dozens of species of shore birds. If you like wildlife and jungle (without the bugs) this resort offers a very manicured jungle experience on your patio and around the resort. Some negatives depending on your priorities: 1) pool is very small and therefore very busy, and full of children. It is difficult to find a lounger or sun bed near the pool. But, we were able to enjoy a swim at the pool everyday, and it did not interfere with our enjoyment of the resort. But if a great pool scene is what you are going for, I have seen better at other resorts. And if a quiet pool experience is what you prefer, this is not the resort for you. The activities team does a great job in the afternoon hyping up the crowd for water activities and fun, if that is what you and your kids enjoy, but be aware there is only 1 pool with different 'sections' (e.g. shallow for babies, pool bar area and a deep section for swimming / activities etc...) 2) Rooms - are a bit dated and worn out but the sheets and towels are clean and the housekeeping staff keep the rooms clean and well stocked. The air conditioning in both rooms was great and there was minimal damp smell. We did have an issue with our toilet leaking, but it was fixed after a few days, so overall a non issue. Last year we had a room with 2x queen beds and had 2x adults and 1x 17 year old - which felt very crowded, so this year we opted to have 2 rooms. 3) Gym is small - if you like to go to the gym on vacation this may not be the resort for you. It is crowded in the morning and late afternoon/evening and there is very little equipment. 4) on site shopping - is limited, but if you need something that you forgot, e.g. bandaids, sunscreen, advil, a swim coverup or sun hat... you can find something on site that will work 5) limited evening entertainment - just be aware evening activities don't start until 9:30pm and while they do their best to encourage dancing, participation and fun, it is typical resort entertainment. I usually like to be in bed early so it doesn't really impact me. 6) no comfortable seating - there are very few comfortable chairs on the resort. My favourite chairs were in the Beloved restaurant and the hammock at the beach. Least favourite chairs - any chair in the lobby, the concrete 'couches' with thin pillows scattered, the bar seating ... all of it was so painful. The really bad: WestJet tours - despite us checking in on the app with the local tour agent to verify that we would be taking the shuttle from the resort back to the airport, it never came. We were in the lobby waiting for the shuttle at 3:30pm, the shuttle was supposed to arrive at 4:35pm so we were an hour early and we waited until 5:30pm when I got so panicked that we ordered our own shuttle mini bus to drive us to the airport. I have never had this before when visiting any resort. I am beyond angry with Westjet for abandoning us, and we could have missed our flight because of this. Note: this has nothing to do with the resort ! But I am including it here so folks are aware that it can happen. at least 4 other people on our flight were also forgotten by their return shuttle ... which leads me to believe it is a systemic problem with Westjet's local shuttle service provider.

We do not like this resort!

They have let the Caoti run ramped. They stole my large beach bag, opened the zipper and spread the contents in the bushes. I never found my reading glasses or my container of pills. They gather around when you are eating and help themselves to your food. They are not afraid of people! There is no escape for adults from screaming children at the pool. There needs to be a quiet area by the pool for adults who have paid for Privileged status. The music by the pool is louder than it needs to be. [... read more] You shouldn’t be able to hear it all the way to beach. Entertainment gets boring when you have to listen to the same mediocre singers every night.

Catalonia Playa Maroma

The hotel was great. Awesome service everywhere, beach was incredible, rooms were nice. We were in the “privilege” section…. Do not feel it was worth it. Everything was great but would not pay the extra for privilege a

Amazing Resort

Our stay was going exceptionally well until an unfortunate incident occurred: my children accidentally broke the TV in our room. The hotel charged me $800 for a replacement 45-inch non-smart TV, which, upon research, I found could be purchased for around $300. I expressed my concerns about this discrepancy and requested to discuss the matter with the manager. Regrettably, the managers did not make themselves available to meet with me. This experience left me feeling let down by the management's  [... read more]handling of the situation

Wonderful Small Resort

Rooms were very nice and clean. Food was good, however buffet hot items often cold. Amenities were good for a small resort. Grounds keeping well maintained. On the downside, lots of areas in cement walkways, were cracked or elevated with potential to trip and fall. I did trip on one and stubbed my toe. Although there was a policy and note on all chairs saying you could not place items and reserve chairs, many people did so anyways resulting in never getting a lounge chair in the morning as  [... read more]towels were placed on them. This policy should be enforced by staff removing towels if no one on chair after 1/2 hour in morning. Also, one morning there were no clean pool towels resulting in many having to wait 20 minutes for a clean towel to arrive. There were no bars or ramps in pool to assist seniors walking into pool.

Amazing resort

Arrived, check in was quick.Check out took minutes. It was our second time at this resort.Dining and drinks were way above average. The hotel room was great ,grounds were beautiful,washrooms always spotless and the beach and pool area great. We had a wonderful trip.

Worth every dollar!

Firstly I would like to say thank you to TripCentral for making the booking process easy. Secondly, Sunwing was a nice experience with me issues. And lastly, Catalonia Playa Maroma was the perfect resort for our family. If you are looking for an authentic experience, great service, spectacular beach and great food/drinks this is the place for you. It was perfect for a relaxing experience along with building great memories with the family.

Good resort

I enjoyed the Catalonia Playa Maroma. The food was pretty good and service was exceptional. Great beach and lots of sun loungers on beach. We had a privilege superior room and was easy access to beach and pool. The animation team did a great job with lively entertainment. A la cartes were easy to book online but had to book 2 days in advance for some restaurants. Wildlife is abundant and great entertainment. Seemed to be mostly Europeans on resort. Not that that was bad but not the norm I’m used [... read more] to. All in all a great experience and would recommend. My experience with booking through trip central was a good one also. Very well communicated and a smooth booking with no issues.

Best resort with the best staff!

Catalonia Playa MAROMA was a beautiful resort with the best staff! Everyone was very friendly and welcoming, the beach was amazing, food was delicious with a wide range to choose from, and the activities were fantastic.