Decent resort

I had big hopes for this resort after reading so many great reviews. It was a good resort, but not amazing. The good: the rooms were nice. Our room even had a dehumidifier which was nice since the floors get slippery with the humidity. The staff are all very friendly and most speak good English making it easy to order Very close to the airport which is great after a long day of traveling. The bad: The food is mediocre at best. They rarely had nacho chips out for pico de gallo a [... read more]nd guac at the buffets and the only good a la carte was the Japanese Service is on the slower side, especially if you couldn't get a chair at the adults only pool It's hard to get a chair at the adults only pool unless you're up very early Overall I enjoyed my stay, but I would rather spend a little more and stay somewhere a bit better

Incredible Service!

We booked our trip with a Privilege Upgrade and that is the only way to travel! The level of service at the Privilege Lounge was exceptional. Our good friend Angel in there took incredible service for us and provided us with incredible meals. Thank you also to Isabel the chef. How she is able to prepare the meals she did in that small kitchen I don't know, she is a magician me thinks. I strongly recommend everyone check out the Privilege level of service at this resort. Myself and my frien [... read more]ds came back a second time due to the service of Angel. I have also sent other friends there from Canada who had a similar great experience. Thank you for booking the trip for us!

Wonderful Stay

A fantastic resort. Upgrading to Priveledge Class well worth the money. Food at all restaurants exceptional except for the 'Marina' where food was cold and service was poor. Even though this restaurant is know as the Steak Pit I do not recommend it. Priveledge Class has a Priveledge Lounge which has exception staff. Angle and his chefs are the best. All resort staff friendly and helpful. Our buttler Manual was awesome. Easily a 4.5 out of 5 and would have been a 5 if not for the one poor restaur [... read more]ant. There are 8 restaurants in total and 7 of them really were exceptional. This was our second stay in 2 years and we will be returning in the future.

Overall great resort

My wife and I booked this resort for our 3rd year anniversary. We went for 10 days and we're not bored once. The resort was very clean, staff was awesome. George at the blue moon restaurant was amazing! He found out if was our 3 year anniversary and brought us champagne and made us some amazing martini drinks after desert. The staff st the swim up bar were awesome and so was the lady that worked serving the pool. I did however feel that this area of the resort was under staffed. I was happy to w [... read more]ait because everything was so great, but they could definitely have used another person in this spot to speed things up but the staff did the best with what they had. We met a lot of awesome people from around the US. So if you are into socializing and meeting new people, just hang out st the swim up bar, everyone was really friendly. The pool contests were a blast. I ended up getting the nick name "Canada" because I was the only Canadian in these contest. The loungers inside the pools are awkward and I think they would benefit well to put a curve in the base to keep you from sliding down. I found it impossible to lay in them. I'm not sure why at the buffet they were seating customers. It put a delay in getting in to the restaurant and seemed strange to me. I would personally like to just walk in, eat and leave. The beach in the entire cancun side of Mexico was riddled with seaweed at this time and we found this resort did the best at cleaning it up. I also found the resort catered really well to every age group and interest. Whether you were young or old and wanted to party or relax, they did it all VERY well. The rooms were very spacious and well kept. Although the shower hardware is probably due for an upgrade as it was definitely showing its age. Puerto Morelos is a 1 hour walk down the beach. Which is a nice way to spend a morning or afternoon.

Absolutely Incredible Trip

The resort in its entirety was amazing. The hotel grounds are very nice. The landscaping and the pathways are perfect. One of the main concerns we had before going was if the food will be good or not. The food at Ocean Coral at all the restaurants was also incredible. The bars were very good, and the pools were also perfectly placed and nice. Most importantly, the staff at the hotel went beyond what we could have imagined. They are so friendly and helpful.

Enjoyable Time

The hotel grounds and pool were really good. The room service was pretty reliable and we got new towels and a stocked fridge daily. The only downside was that you couldn't make reservations for a la carte restaurants. This lead to long line-ups for dinner, which made planning daily activities difficult. The beach was mediocre and difficult to find a spot to sit

Good resort some issues

The resort itself was really nice - the rooms were well kept and clean. However the restaurants were difficult to eat at (they don't allow reservations but what they don't tell you is that you have to wait in line up to an hour to put your name on a list - yet it's not a reservation - just to be told you *might* get seated before the restaurant closes. This could have been communicated better as we specifically asked about making reservations at the front desk you were assured they were not need [... read more]ed. It was frustrating to be left wondering if you would get a meal or not at a restaurant you already paid for. Also the staff were friendly, but if you asked for any form of service - from a general question to a juice from the juice bar staff, you don't get a straight answer and often are left wondering if they will even come back.

Great resort lots of fun! Really good people.

the hotel was beautiful. The food was great and the grounds well kept. The only thing they could do better is to have entertainment in the lounges. Example piano bar, guitars, or jazz. Just something would be nicer than nothing at all.

Awesome resort

loved the Ocean coral, Candy & Rickardo meet us every morning for breakfast and their service was fantastic..only negative was how sneaky the main desk was on how Elvis got us..he says enjoy your stay and Elvis will look after you. we thought it was about the resort which he explained and then he suggested we meet for a special breakfast the next morning...the resort itself was clean & inviting.. only thing I would change is making reservations for dinner..we didn't get to have supper @ the mexi [... read more]cian .which I was looking forward to but when it wasn't closed we couldn't get an early seat , 8:30 or 9 was available but way too late for us.. the pools are great and the beach is beautiful..would highly recommend this resort to all our friends....:( our cleaning lady never once left us towel art

Good hotel, not great. No real problems.

Spent 8 days at the Ocean Coral at the end of October. The hotel was OK, more for younger people. We were a group of 3 ladies in mid sixties. Room was musty, not much of an ocean view for what we paid.

Nice vacation

Nice clean rooms, friendly staff like Blanca the waitress who was always smiling . Long beach, great for long walks. Good variety of food. This is our second time at this resort but will not be our last .

Amazing resort!

The hotel was very clean, offered all types of amenities and facilities; staff was helpful and friendly; we were upgraded to a premium ocean view room, located right by the beach. The food was very diverse and delicious!

Great family vacation

The food was good, lots to do, staff friendly and also there for you and the grounds were beautiful... the whole family had a fantastic time and this is only the second resort I would return to out of all I've stayed at

Awesome time

Had a great time at ocean coral. We stayed at oceans punta Cana which brought us to this resort. Excellent food, great atmosphere. Rooms and resort were kept super clean. The shows and entertainment and the entertainment staff were second to none(special thanks to Dedr). Only downfall we would have(if it is even considered on), is the organization of the a la carte resturants. There were a few mishaps on bookings, but nothing to lose sleep over. All in all this is a recommended resort from us.

Beautiful Resort!

This was our third time staying at Ocean Coral and once again we loved it!! We love the layout of the resort and it has everything we are looking for when on vacation. We will definitely go there again