Our Verified Customer Rating 3.8
Excellent resort
Staff were amazing here! Grounds were beautiful. Food plentiful stayed 14 days for my wedding would go back for sure!! Bartenders. Richard hector. & Carlos made the trip amazing!!! Stayed in 4 block room 4231 oceanview it was beautiful! Angela our maid was outstanding! !! Carlo the photographer for our wedding was a blast!! Maria the wedding coordinator was do sweet and everything was beyond my dreams.!
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Grounds were great,
Rooms were decent, we upgraded and that was a waste of money as when we downgraded our room was nicer. The FRONT DESK STAFF was a DISASTER*** Check in was over 2 hours, the front desk staff was very confused and not friendly. The check in was a disaster, and then we went back the next day to down grade as the people who didn't upgrade had nicer rooms and that took another few hours and not even sure we have been refunded yet. They would not give us receipts I had to wait another 2 hours to expla [... read more]
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Be live grand punta cana
It was amazing, first we got upgraded for no reason, we didn't complain once so checking in and founding that out was a bonus. We ended up getting ocean view I didn't pay for that so again it was a bonus..food was amazing, people where nice, would for sure go back.
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Horrible Service 10-21-2014
Service was horrible everywhere except the adults only section. Our staff in the VIP were awesome. Anywhere else terrible. You were lucky if you were asked if you needed a drink in the main buffet. The main pool (which luckily we upgraded so we had a private pool and beach) was barely half opened. The other half including the main bar was closed for construction. The beach didn't seem well taken care of, garbage and seaweed everywhere. I've stayed at the Be Live chain in Puerto Plata so this is [... read more]
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