Amazing resort

Everything about the resort was above and beyond what we hoped for. It was clean and staff were very helpful and friendly. Food was also great! We would recommend this place and look forward to returning.

Great resort but quiet

Resort is great but not much entertainment during the day for example not much volleyball during the day on the beach . Food is great and not much space to sit and watch night entertainment. and excursions are a little bit overcharged in my opinion

Puerto Vallarta Return Trip

Spent a week in PV after not being there in 20yrs. The bus transfer went smoothly and the staff and driver were excellent. Our arrival at the hotel went seem less with the valets and the check in staff. Our ocean view room with a jacuzzi tub was clean and well equipped. The bed and linens were comfortable and clean every day. The A La Carte restaurants were all fantastic and the wine flowed freely. The buffet and staff were very good and the selection was excellent. We did however have some bad  [... read more]timing with some outdoor renovations and a few days of jackhammering. We did not spend as much time in the pools as we normally would as the water temperature was pretty chilly for most of the guests. Kevin at Trip Central said it was a solid 4 star property and we would completely agree. Just a heads up if you’re looking to party and play games around the pool, this is not the place to book. We were there to take in the sunshine and enjoy the beautiful sunsets and it definitely happened. Worth the money and worth the time!

Wyndham Alltra Vallarta

We spent 2 weeks at the Alltra, We did book the Clubroom Junior Suite Ocean View King on the 6th floor, the view was great could see for miles, The room was large very good bed and quiet, the A/C worked good, The club is worth booking as they have hot meals 3 times daily and great salads, coffee and all drinks , and bottled water whenever you wanted, also you can book the restaurants with the concierge on the 7th floor, and check in and check out without ever having to line up. The food at the  [... read more]resort was great , drinks were good ,Dos Equis beer on tap, The staff and service was amazing everyone working at the resort seemed happy. We did have a few minor problems with the room the first day and the maintenance department were on it within minutes. Bars and Paradise Mall is within walking distance and if not Uber or taxi is a short wait. Pools are good and good shade from the trees and the south side of the Condo buildings on the property, beach is quite large. The Sunset and Lobby bar do need to have more seating as it is couches in the lobby for now, but I think this will change as most customers let there concerns known in a meet and greet optional meeting. We did tour neighboring resorts and for the price point the Alltra is good.

Very nice resort

Hotel was great the staff was spot on.. Didn't know about the condo owners there until we got there.. there were rules as to not upset the owners. Security by the pools was a bit un-nerving,, looking restless ,, also bored so bothering guests for anything,, not allowed to play your own music ,, must keep low voices and shows are quite low keyed,, Ala cartes were in my taste very disappointing,, we tried the Italian one night and no pizza that one time as I heard it was to best part there an [... read more]d fettuccini noodles were very hard,, and we tried the Grill on Valentines day thinking that we could buy a steak on the side separately from a different menu as we read this before going,, but no such thing.. food was so so ,, buffet was good every day no complaints there.. I give this hotel a 5 out of 10

First time at a Wyndham Alltra Resort!

I can safely say I enjoyed the week here at this resort. The food was excellent, the service was fantastic and the value for dollars was about right! The location was perfect and felt safe even off the resort. Puerto Vallarta was a mere 455 pesos by taxi away where we spent a day exploring. The beach was long, walkable, soft sand, ocean was swimmable, whales providing a show as did a small delegation of baby turtles trying to get to the ocean after hatching! A very cool experience!

Nice but needs some work

The resort in general was clean. The staff were fantastic!! Drinks were always made fast and staff remembered you. Hotel in great location. Food choices were OK, always very hot and plentiful. Repetative throughout the week. I would say overall food was 6/10. A La carte were great but very very hard to get into. Always “booked” but empty when you went. Kids had no problem finding lots to eat. Issue was there was no snacks or restaurants open at different parts of day, no food or drinks near the [... read more] pool. No food at all brought outside the restaurant. Kids could have used some afternoon snacks. The rooms needed some TLC. Our glass shower door was hanging on by one loose screw, did not close and leaked our sink faucets were not attached and leaked as well. Towels were always minimal even pool towels were difficult to get some days. Staff very strict about kids playing in the pool even though it was empty. Not able to sit with feet in water and have a drink. Beach was nice. Busy and times but overall great for waves and some creatures.

Disappointed

I don't normally write reviews because everyone has different expectations and experiences. I do read the reviews but try to weigh the good with the bad and hope for the best. So here goes, our experience was very underwhelming. The pluses were, the pools, grounds, the beach and most of the staff. The biggest disappointment was the food. I have been to 8 other all inclusive resorts in Mexico and can say this was honestly the absolute worst for food. I know we can't expect the same quality as w [... read more]e would at home but really, this was bad! The resort is generally in need of a good spruce-up. Stupid little things like, the closest doors wouldn't stay closed and we had to put a shoe in front of them. We couldn't get hot water in the bathtub after 10:00 PM, it also leaked and ran under the bed. The sink taps barely ran enough flow to wash your hands. Chairs at the buffet were missing slats on their backs, tables had napkins under the legs to keep them level. Lights down by the pools had broken glass surrounds. Some of the loungers down by the beach were broken. I think the staff for the most part does a good job with what they have to work with. But this is not a 4.5 or 4 star resort. I'm sure it was in it's day but now, no. As far as the Trip Central experience goes that was good. The only mix-up we had was with the airport transfers. I wasn't looking for WestJet vacation transfers (thinking it was Trip Central). No big deal we got it figured out and had no real issues getting to and from the hotel.

Good time here

Lots of pools. Warmer for children cooler for swimming. Not enough shade at the beach, great beach for walking, lots of large waves in the ocean. Shows are fire, acrobatic, Mexican, kereoke, a singer, no area for shows - on stairs only. Too much line up for restaurant bookings. Could be made way more efficient posting menu. Omelets in breakfast take too long /eSy to change it -kitchen staff have to walk through many times. - improve that area easily. Friendly staff. Small resort -one path from  [... read more]rooms past pools to ocean. No work out gym but they had some classes to join.

Wonderful staff

The hotel itself is fairly small and share grounds with vacation condos. Despite that, we found the pools were adequate--2 out of 3 heated--and there were many lounge chairs with umbrellas around them. We are 'beach' folks and enjoy dipping in the pool but sitting the days away watching the ocean--unfortunately, the beach only has a few palapa umbrellas so to secure any shade, one must go out early and put your towels on a chair. Not ideal. (there is no bathroom very near the beach and the one  [... read more]that was closest was closed for 2 days so we had to go to the lobby) We liked the food--always found something enjoyable, rooms were fairly large and clean, a little entertainment in the evenings, fairly quiet atmosphere--best of all, the staff were friendly and helpful at all times--shout out to young Samuel, who took my hand whenever he saw me and ran after my friend to say goodbye when we were leaving--

Beautiful Resort!

The whole resort was just beautiful. It was low season and therefore there were many chairs available on the beach and poolside. Not much entertainment at night. Food was good at all of the restaurants (some open only on certain days). The good thing was that you didn't need reservations. Not much choices for drinks; we were looking forward to having shots, but none offered.

Nice Resort but far from amenities

The hotel and grounds are lovely. I understand they are going to do extensive renovations as they just recently purchased - it was a Dreams resort. The staff are awesome. The food is ok (not great) - the drinks are the usual all-inclusive selections, however, my husband is a Canadian Whiskey drinker and they did not have any all week until the night before we were leaving. The rooms are nice and clean, very spacious with comfortable beds and good linens. The location is not great - I felt al [... read more]most captive all week. Although they provide bicycles to ride on a well planned bike path the closest shopping was Paradise Village Mall and it was very expensive and limited. If you wanted to venture further you had to rely on taxis as the bus system is not at all convenient as you are very far from the main road. The closest town is Bucerias - $24 cdn taxi ride. We wanted to go to Sayalita but the cab ride was around $100 return. Also the PV Marina was about $45 return. So if you like spending most of your time at the resort hanging at the pool and beach (nice beach) then this is the resort for you. If you want to venture out for day trips bring lots of cash for the taxis.

Will definitely stay again!

We had a fabulous week stay at the Wyndham Alltra Resort March 6-13th, 2023. Everything from the room to the service we received from the staff was perfect! We had 2 little issues in the room with one of the sink taps and the wall magnifying mirror that was taken care of immediately which was so appreciated. The buffet and different al e cart restaurant food was not over the top amazing but very good. Would definitely recommend this resort!

Clean Resort

Hotel overall was nice, well taken care of, clean rooms, pools were great, beach was nice, staff very nice.Food selection was limited and not much variety, overall nice hotel but if your looking for excitement I would not recommend this resort.

Love the beach

Really enjoyed our stay here. For a place with a smaller footprint then most of the resorts we’ve been this one had everything we wanted. No wristbands or reservations at the a la carte restaurants was great. Loved the beach as it was shallow with a sandy bottom and small rolling waves made swimming everyday feel safe. Proximity to Puerto Vallarta is good as we took the public bus in a couple of times for 20 pesos each way per person vs the $20 us cab ride each. They didn’t really want to g [... read more]ive us that info as they tried to persuade us to the cab that their buddy probably owns which seems to be the Mexican way. Only a couple of peddlars randomly on the beach which was a relief as you get tired of telling them no everywhere else you go. A week seems like the right amount as we had done everything and ate at all the restaurants enough was time to move on. Totally relaxing though.

Amazing resort!

The resort had a lot of restaurants to choose from...no line ups the food was delicious! The rooms were huge and I absolutely loved having a tub in the room and one on the deck! Fridge was always stocked and the best part for my husband and is that we got to have room service! And the wait for that was 30 min or less. There was always loungers at the pool and beach lots of shaded areas if you needed and tons of activities to do during the day.

Amazing resort

Everything was really nice. Stayed a week and was very happy with our stay. Great food with lots of variety, very clean rooms and grounds. The pools and beach area were cleaned every morning (almost too clean as the workers were always walking around you). Service was excellent everywhere you went!

Great resort

one of the better resorts we have stayed food was typical Mexican food, with the exception of there al carte. Italian and steak house were great. very clean resort. well kept. extremely helpful staff, always willing to go the extra mile. prompt and courteous. extra shout out to hector the head concierge, great job

Nice resort but disappointed about food quality

Fast check in and check out Welcoming staff Comfortable room, comfortable beds Nice shower, nice bath Beautiful beach but not enough palapas A LOT of people selling you all kinds of things on the beach. Actually by the end of the week, I felt the whole Walmart came by me: hats,sunglasses,bottle openers, beach dresses, bowls, towels, carpets, stuffed animals, necklaces, rings, bags, popcorns, mangos...they come often but respect you and do not bug you if you do not show any interest in  [... read more]their products. If so, you can easily reduce the price asked by half ! Nice pools but either too warm (good for children) or too cold (the pool is always empty !) Very disappointed about food diversity and quality at the World buffet Other restaurants had acceptable choices in their menus, quality wise very ordinary, service mediocre We were at Dreams during the last Super Bowl. They made extra care to organized a wonderful evening outside by the beach. They will try to offer you a 50 minutes free massage if you just attend a 20 minutes presentation on their Dreams membership...then tell you at the last moment that it is actually 90 minutes to get the free massage. The elevators were often down during our stay...and not quite sure they were safe to use ! Adult only jacuzzi...always full of childrens and probably full of pee ! They do not let you borrow 2 boogie boards at the same time. They say 1 per room only...not cool. Plus the boogie board are pretty wrecked. Make sure to check them before using them in order for the resort not to charge you something if they accuse you to have broked their board when you take them back after maximum an hour. PRIVILEGES GUEST Extra 200$ per guest for 1 week vacation 6-7 and 8 th floor Concierge at your service, friendly, helpfull Excellent coffee Self serve Bar during the day Appetizer, fruits, desserts during the day, hot breakfast...surprisely excellent. Awesome some ocean view Extra large room Choice of pillows...I found it by reading a pamphlet...not mentionned at my arrival at the Resort Access to 1 hour hydrotherapy spa ...you need to ask for it...because they do not explain it at your arrival that you have access to this service...I found it on a Dreams booklet I found doing and extensive search on the web (not their website)...and not at the resort ! My travel agent did not even know ! Jacuzzi on the balcony...do not let this seduce you...jacuzzi has probably been used only twice a year...dirty, badly positioned so when you are seating...you are actually looking inside your room and not at the beach. Included in all the rooms and not exclusive to Privileged Section

Best heated a pool in Puerto Vallarta

We were there on January 24 for one week with our grand children and enjoyed the resort very much . We had stayed at the Dreams before and this Dreams fitted our needs This Dreams rated 7 out of 10 and the Dreams we stayed at before was rated 2 where 1 is the best. It is not too big a resort which makes it easy to keep an eye on the grandkids . Rooms were spotless and large but the large bath tub in the middle of the room took up a lot of space and was never used b [... read more]y most patrons. We enjoyed the no reservations for the a la carte restaurants. Our favorite was the Mexican restaurant where the spanish coffee was made at your table The Buffet Breakfast had everything one would want. We found the service was good Warning : the bathroom toilet door is like a glass shower room door so if you want your privacy be warned. The internet was hit and miss. with a router in every other room. so I suggest if the internet is important you specify a room with the router. Internet was fine in the lobby. The activity pool was well heated and very clean. This made for our enjoyment of the place. Our grandkids spent 4 hours at a time in the pool. The infinity pool was not heated and that was evident as no one was in that pool. We paid extra for the water view and expected we would be close to the ocean. The building closest to the ocean is all condos. We could see a small portion of the ocean from our balcony but we could hear the wave crashing on the beach.The beach is excellent for kids Only two wines were offered a red merlot and a chardonnay. If you wanted another type that was extra charge. I would recommend this as a great family resort.