A very good value-for-money resort

Traveled as a couple in September 2026. The goods: beach is calm, clean, lounge chairs and palapas are readily available. Room is spacious and clean. Just line up for a-la-cart restaurants (except for Samurai which requires advanced booking). Buffet and other restaurants offer a wide variety of tastes, Jamaican theme night even offers fresh coconut water! Quick response (within the hour) to our service requests. Every hotel worker provides service in a friendly and professional manner. Fl [... read more]oor managers knocked on door to check if everything is satisfactory at the end of the day. The gym is adequate and is underused; we used it twice daily after meals. Need to improve: reduction of waiting time to access a room; web check-in [webcheckin.iberostar.com.] prior to arrival did not save us time; we received our room past 5pm, ie. more than 2 hrs later (Btw, confirmation # used by Hotel is different than that issued by Tripcentral.ca, eg. 012345678001 vs 12345678; challenging to web check-in). Iberostar App should have reporting function for room facilities remediation, etc. Tip: Download Iberostar app to your mobile phone to plan your day/week including which hours restaurants are open for the day. While on the beach, you even receive message 'your room is clean' We will book again in the future!

Excellent resort

Hotel is amazing Beach and pool are very close to the hotel A plus to have bars and jerk hut by the beach Excellent service. Workers are very nice and friendly. My room cleaned twice daily. Good food selection. They have something for everyone.

Rose Hall Iberostar Jamaica

This was our 3 rd time to this resort and it never disappoints. Staff are super friendly especially entertainment and kitchen staff . We brought a lot of people with us this was their first time but they all seemed to enjoy it a lot as well . Would return there for sure highly recommended it .

A great vacation

The Hotel was beautiful. The grounds were kept well. The staff were exceptional and the food was so good. Unfortunately our room was clean but there was a musty smell, but we just slept there so it was tolerable.

A great hotel

I haven't been to an all inclusive for a few years. I was very impressed with the all inclusive bracelets - never having to remember your key. Loved the water dispensary. The hotel was very clean, the staff - outstanding . However, I didn't understand the crazy spa prices and having to pay for pinot grigio. Loved the pools and location. Loved Jamaica night set outside on the beach. Definitely a 5 star.

Good experience

The hotel was clean, staff were friendly, buffet had variety. It was a good resort for a quick getaway. Close to the airport. Entertainment was weak compared to other resorts I’ve visited comparing to Mexico.

Good experience

The hotel was clean, staff were friendly, buffet had variety. It was a good resort for a quick getaway. Close to the airport. Entertainment was weak compared to other resorts I’ve visited comparing to Mexico.

Warm reception

This was our first time in Jamaica but won’t be our last The resort was very clean, well maintained and there was very little noticeable remaining damage from the hurricane. The food was very good and the staff was over the top friendly and helpful.

Iberostar selection suites

Great hotel, the staff was amazing. The beach not nice. Pool area was much nicer. The bathrooms could use a face-lift. The beds were very comfortable. The food was good but not the best for a 5 star hotel.

Iberostar selection suites

The hotel was very beautiful and very clean. The staff was very friendly and helpful with us. The room was very nice and the bed was very comfortable. I did not like the set up of the whole bathroom. For me that can be a deal breaker. The buffet was good for breakfast and lunch but for dinner not as good as the a' la carte restaurants. Definitely there's room to improve their whole menu.

Great resort

Well looked after, no hot water and only had rain shower head was not good for females, one night got ill lasted 12 hours food was not to temperature at buffet al a carte were great the staff were all great

Amazing Experience

We were apprehensive about going to the resort so soon after Hurricane Melissa but the experience we had was amazing. Food was good, staff were helpful. A couple of small issues dealt with immediately

Amazing !

We had an amazing time. The hotel was clean. The food was great and there was alway plenty of options. The staff was friendly and there was plenty to do during the day. The hotel was full but didn’t feel crowded. The only thing that could have been better was the beach. I wore water shoes because the water had lots of rocks when you enter.

Awesome

All were great except on arrival I was put in block 3 and the rest of our group put in block 4 I requested a change to block 4 but was told none was available till the following day. Therefore I had to spend 1 night in block 3 lo And behold the shower door could not open I reported it they came and fixed it the next day I migrated to block 4 with the rest or our group and all was well after that

Back for 7th Time

As always we take a ride with Eric's Chillout Tours 1 876-790-3154 from the airport to whatever resort we are going to. On arrival we meet out buds the Valets Dale and Troy big smiles and hugs. We then check in with Corra who again welcomes us back and there is Orlando with a big smile. It feels like home here. Check in very smooth. We ate most meals at the buffet. The choice of food was fantastic. The room has been redone and it is a 5 star experience. All my friends the chefs Randy, Trisha  [... read more]Mark and Benjamin wanted to help. They asked did we want anything not out. We got so many smiles and hugs from the Buffet staff, All our hearts go to Simone, Nataha. Titana Yonika and Gloria (who first started when Iberostar first opened) She was a hard working girl who went from cleaning to now working in the buffet. I like when they hire within. Again big smiles. The drinks and service with a smile was also 5 star the big boss Wallen does great with his workers Melissa, Jules, Errol Rickie Sandy Christina Dahjay and Doreen. They have nice people who bartend and can talk and tell stories and are always having fun. We had our room cleaned every 2 days. They did it early in the morning (around 10:00) which I liked. They also had big smiles thanks Kamoya and Paula. The room is so great, big tub, big bed good aur, nice balcony. We spent most days at the activity pool. It was always clean I seen Ty and Dijon always cleaning and smiling. It was quite, service was good and we had nice shade. I went snorkeling with the Life Guard Norris. We saw Lion Fish, Puffer Fish Sting Ray and so much more. We just walking in the water and wow. Jamaicans are like a mirror if you are rude and not happy that is what you get. I get smiles, hugs and laughs so if you see a problem maybe look in the mirror. Anyone who says Jamaicans are rude is WRONG. We will be back for 2 weeks again Feb

Amazing Resort

Good value for your dollars. Well kept grounds. Love the swim up bar and the size of the pool that gave the illusion of almost being in the ocean. Very friendly staff. Food was plentiful and delicious......anything you desire was there. Well stocked mini bar. Great restaurants. Suite was large and comfortable. The oversized king bed was a bonus and most comfortable. Love their environment approach of eliminating plastic water bottles. Had a system of filling large bottles (2 at a  [... read more]time) with water from filtered water machines that were located on each floor. I was impressed. They need to improve their check in process...too long.

Great Resort!

Will absolutely return to this hotel. The rooms and entire grounds were clean and well kept. The food was fantastic! We tried the buffet, had an opportunity to go to all of the restaurants and also tried the outdoor bbq and beach side burgers and patties - and it was all fantastic. But what made this an even better experience was the staff who all went above and beyond to make sure we were having a gret time. From the entertainment staff to the cooking staff to the waiters and waitress, the  [... read more]bar servers and pool side servers, all were absolutely woderfull!

Great resort!

The hotel was meticulous. The room was always perfectly clean and the gardeners we’re constantly working on the property. The staff were amazing and always went out of their way to correct anything that needed to be fixed.

Nice resort

This is our second time here. We had a wonderful stay with great weather however compared to last year the service and attention to detail has dramatically decreased. The food was delicious but rarely hot at the a la Carter restaurants. Actually is was cool and not pleasant at times. The entertainment was almost non existent. I probably will not be back. Last year they had a wonderful Xmas party which isn’t on this year for some reason.

Great Resort

Staff were very friendly, grounds and beach kept very clean. Steakhouse restaurant and Italian were very good. Seafood restaurant was disappointing. Though we paid for all inclusive, you couldn’t get wine by the glass and only by the bottle if you paid for it.