Wonderful time at Renaissance Curacao!

My husband and I had a wonderful time at the Renaissance Curacao, June 12-19, 2026. The location is the best home base for a stay on the island, plenty of restaurants at the hotel, "5 O'clock somewhere", Starbucks 2nd floor, Infinity beach club (served right to your lounge chair) , Nautilus Restaurant (main floor), make sure to note the happy hours as well at each. Rift Fort (beside hotel) plenty of restaurants, bars, coffee and ice cream shops - and a short walk to Downtown Willemstad and Vi [... read more]llage Hulanda for restaurants and shopping. The unique pool/beach is something to talk about, as there is no access to the ocean the infinity pool is located on the 2nd floor, lt overlooks the ocean and is made up of beach sand and sea water, (no fish) plenty of palm trees, sun, lounge chairs and a beach bar this makes for such a relaxing atmosphere. I felt like I was at the beach, so clean, had everything I needed, honestly loved this unique concept. There is also another regular infinity pool overlooking the ocean as well. There are many options for shopping right at the hotel, brand name and boutique stores. There is also a casino on site, many slot machines and tables, not a gambler but it did look like a great casino. Our room was #305 overlooking the beach/pool which was perfectly located and welcoming. Kept clean everyday, Perfect location to the beach, Starbucks runs and a beautiful view! What truly elevates this experience is the people, Martesano, the manager made sure we were always happy and always greeted us with a smile and great conversation, his hospitality is 100%. The doormen Roland, Alexia, and Miguel are the happiest people we have ever met at a resort. These fine people made you feel like part of their family and will leave a lasting impression on us. 100 % recommend Renaissance Curacao for your next vacation on the island! As for the island itself, make sure to rent a car, (Wheels to Go - at the hotel) parking was included at the hotel, travelling is easy, we were able to visit so many beautiful beaches and for just touring the island.

Amazing service !

Our stay at the Renaissance Curacao was one of the best experiences we have ever had on a vacation. The staff was exceptional ! The hotel itself is nice but not 5 star. The customer service makes up for that.

Great resort

We stayed at this resort during our second time staying in Curacao. This resort was located close to all the activities of Willemstad and although it had a small beach it was all you needed to get some sun and swim in the salt water of the ocean or fresh water in the two infinity pools. The food was excellent and the staff were very pleasant and helpful they would go out of their way to help you for what every you needed. The view on the balcony for the ocean view rooms was detracted by a barg [... read more]e that was constructing a pier for the expansion of the cruise port which will be better once the construction is complete. The rooms are clean and well equipped and the wifi was excellent throughout the resort even at the beach.

A great resort

The hotel and service was great, no problems. Food was great, something different every day. The pools and man made sandy beach was something to see. Over all, I have not a thing to say bad about this resort. Jim Wlker

Amazing resort

My husband and I went to Curacao for our anniversary from Oct. 27- Nov.4, 2016 and we stayed at the Renaissance Curacao. From the moment we arrived we were greeted with such kind and courteous staff. The rooms were great! This is the first time I stayed at a resort that I can say the rooms were exactly like I saw on the internet picture. They were clean and even though we didn't have all inclusive we had water bottles in our room everyday and the little complimentary shampoo and conditioner bott [... read more]les were always replenished for us. The Renaissance has 3 restaurants and Starbucks which were all very good. They had just about any type of drinks you asked for from soft drinks, beer, wine and liquors. I have to say that I was very pleased with my stay at the Renaissance and I would definitely go back.

Wonderful place to stay

Nice room, great beach and pool, nice staff and wonderful service. Food was great. Grounds where very clean. Also in walking distance to all kind of events and shopping, Willemstad is a 15 min walk from the hotel.

Very good

The hotel was clean, friendly, great location, good food, good pool, friendly staff. When we had a problem they came right away within 10 minutes. It was close to all the shopping you could do, and see the cruise ships coming in.

Great staff in a make believe resort.

The place has some unique and surprisingly good features like the man made infinity pool that is filled with ocean water and which has an artificial sandy beach with palm trees. It has a great location due to its proximity to the floating bridge and downtown area. On the negative side, the lobby is filled with cigarette smoke from the Casino. You can even smell the smoke in the hallways close to the elevators on the other floors. You can tell that this place was not designed to be an all inclusi [... read more]ve resort because of the very limited number of restaurants and staff. Besides, one can get a sense that the overall policy of the Hotel is to slow the services down and short change the all inclusive guest in different ways. This included long line ups at Starbucks as well as persistently fully booked reservation space at the Cru Steakhouse due to limited capacity. The food and staff at the Cru were excellent but food was below par at Nautilus in both selection and quality and the staff were generally unfriendly. The pool side service is nothing like the all inclusive resorts of Mexico and the Dominican Republic. You are lucky if waiters are in sight and you have to waive hard to get their attention. Once successful, you can wait a long time for drinks and even longer for food. The rooms were clean and well stocked. Surprisingly, the noise in the hallway was usually from the housekeeping staff yelling "housekeeping" or communicating loudly in the early morning. During our stay, there was no hot water for the whole week. Sometimes it was cold and other times lukewarm. There was no letter of apology under the door or any warning! They probably hoped that we will not notice. When we brought the matter up with the front desk they admitted that the "boiler was broken" and that the "parts have been delayed". On our first day, the pool was closed until 1 pm for maintenance. The Nautilus was closed on one of the other days due to " an unfortunate event" which turned out to be due to water backup. Room service was offered instead but we did not take advantage of it because the situation was not very appetizing. In the end, there were many great employees that made up for the shortcomings of the place. You can tell that they are frustrated with the lack of support from their own hotel and that they have become experts at making up excuses on their employers' behalf.