VH Gran Ventana Beach Resort: Beautiful resort

Hotel Room - we got the superior room - beautiful beach view - maid was absolutely wonderful! Room cleaned when we needed it and she left us alone when we had DND on door. Drain issue in tub - hubby reported it but maid already had. Was fixed before we got back to our room. AC was amazing! It was so hot that week there. Food - very delicious (salty like any other DR resort) but plentiful and good selection in Buffet. Only got to Italian a la carte - great food. Beach restaurant - awesome [... read more] 'snack food' as my husband calls it, pizza, DR chicken, fries, burgers, hotdogs, nachos. Beach - best we've seen in Puerto Plata to date. Loungers taken up early in the morning but for the most part people were using them. I'm not picky so if I can't find a chair, I'll go to the pool. Always loungers available at main pool. Entertainment staff - pretty good but somedays it didn't seem they were that interested in engaging with the resort people. Would I return? Probably not but I prefer a larger resort than this one.

Viva Heavens by Wyndham: Nice resort, but .....

Hotel was okay however there could be things that would make it better. There is no lobby bar but there is a gift shop that we saw no one in the whole time we were there. Also there could be a bridge over the pool that would make a romantic spot for photos. A golf cart shuttle to the restaurants at the beach would make the evening trip for an alacarte dinner do-able

VH Gran Ventana Beach Resort: Very Good Resort

We stayed 10 days end of October to begining of November. We were happy with everything. Couple things shoul be improved. 1. The room does not have enough power outlets. To charge you phone you have to go to a bathroom. 2. 3 storey buildings don't have elevators. We stayed on a third floor and for my wife it was a small problem. And I am realy sorry for the service people, especially for guys who have to lift a cart filled with water, and soft drink bottles.

VH Gran Ventana Beach Resort: Disappointing Experience – Would Not Recommend

Disappointing Experience – Would Not Recommend The resort has a relatively small and compact territory, but unfortunately, it accommodates far too many guests for the facilities available. There is only one buffet restaurant and one swimming pool, which are clearly insufficient for the number of vacationers. We experienced long queues at the buffet and overcrowding throughout the resort. The service in the restaurants was particularly disappointing. At the Italian restaurant, we waited  [... read more]approximately 10–15 minutes just for a waiter to pour us wine. The waiters seemed to ignore us completely. Our food orders were mixed up, extra dishes were brought that we had not ordered, and we had to wait a long time for our meals. The overall restaurant service was extremely poor. The beach was another major disappointment. It is quite small and overcrowded, with far too many guests for the available space. Most of the beach loungers were worn out, sagging, or torn, making them very uncomfortable and practically unusable. There were not even enough loungers for everyone. Some guests had no choice but to lie directly on their towels on the sand or leave the beach altogether. Unfortunately, the resort does not seem to have the capacity or facilities to comfortably accommodate the number of guests it accepts. Overall, our experience was disappointing. We expected much better service, more comfortable facilities, and a more relaxing vacation. I cannot recommend this resort.

Senator Puerto Plata Hotel: Oct 24-30 / 2026

Grounds and Room were fine . Food sub standard . Best was at Legends bar . Pool music too much and too loud Staff English could be improved Ran out of pool towels More washroom locations required No info re #s to call by phone in room Room musty upon arrival Better quality white wine required Specialty restaurants not full but advised they were Little beach very dirty

VH Gran Ventana Beach Resort: emazing resort

i been in the same resort 15 years ago, now is different, have 2 more buildings biger lobby dinning area , look everiyhing different and beter. ,food is good with variety sort of food,a lot of emloye everithing is organized with new standard Beach is short not enough shadow to protect tourist of the sun but weather was raining all 7 days , so for us , was okay.

Emotions by Hodelpa Puerto Plata: Great Resort

About my fifth time staying there Room are clean and still modern, food is better than most or all resorts - but still resort food, Cleaning staff is excellent.... i tip 4 dollar a day to my cleaning lady and she is wonderful ... bring clothes your dont use anymore to give to staff Entertainment is good,, super friendly... they brighten your day...may be my favorite part of the resort... Pretty good show in the evening Lots of Dominicans on weekend...busy but I like that... They come F [... read more]riday at about 4pm and leave Sunday afternoon... to me they liven up the resort. Sunday to Friday noon things are slower but i like that also. I know Dominican well and this is my go to place

VH Gran Ventana Beach Resort: Very nice reaort

We had a great time, the resort was extremely clean. It was great having water fill up stations all over the resort. The people were sweet and nice. The room was a little disappointing as we are Cuba people and I guess I was expecting a better room. But have that being said it was clean just needed more storage spaces. I don’t want to complain about anything but every weekend the resort was full and I mean full of Dominican people. The lobby was lined up with them checking in. I will say that  [... read more]I would not go to Grand Ventana during the high season like January or February I feel it would be way too busy.

VH Gran Ventana Beach Resort: A1 RESORT

The Hotel is almost 5 stars. Food, 5 stars, Grounds, 5 stars, Staf and cleanest, amazing, Washrooms, exceptionally clean also disinfection alcohol every were even walking in for meals the staff will put some on your hands. Beach is private and perfect at the best until 11am, after 11am most of the days wind and a bit bigger tise. I can say that this hotel is worth the money spend.

Casa Marina Sosua Trademark by Wyndham All Inclusive: 3 Week Extended off season Vacation

We had a great time at this resort, featuring ocean/beach front and the town of Sosua right out the front doors. This made your options of things to do much more exciting. The hotel was very clean and well maintained and the staff were polite and attentive and always smiling. Milton, (customer service mgr.) took very good care of any issues or questions we had. Amparo, our room attendant, always did a wonderful job at keeping our room spotless and well equipped with towels and water every day [... read more]. Our room was on the 3rd floor of building 7 overlooking the quiet pool and with a long neck you could see a bit of ocean. No elevators in the hotel complex so it was 30 stairs up/down a circular staircase to the ocean/buffet and 15 stairs the other way to the lobby/theatre. We found it a perfect location for us. The hotel has many buildings across a large area of stone walkways and steps up and down. 2 main large pools and 3 cold large hot tubs that overlook the ocean that are set into the volcanic rock (beautiful). The adult select side sits just above the Playa Casa Marina(beach) in buildings 1-6. The non-select side have access to both beaches. These beaches we quite small, Playa Alicia is down a few flights of wooden stairs from the volcanic rock ledge and Playa Casa Marina is even smaller and you must go through the select side to get to. At times the ocean could be rough with large waves to play in and the walk into the water the beach would drop off quickly. There is a 10 min walk through the city to the Playa Sosua beach which is at least a kilometer long lots of local vendors. We found the food in the Batey Buffet, Excellent! One of the best in an All-inclusive resort that we have been too! Very good assortment for breakfast lunch and dinner. There were 2 and sometimes 3 serving stations, serving fresh beautifully cooked assortments of pasta, meat, fish, eggs. The food in the hot trays (meats, seafood, beans, rice, veggies and local dishes) were actually hot and plenty of them and they were refilled before they were empty. There was also a cheese and cold cut section, bread section, ice cream and a desert section. In the restaurant the servers were attentive, serving drinks and removing dishes, very efficient and lovely to talk to. Upon entering the buffet there was a check-in station where they recorded your room number. These gals were wonderful to see every day, and we looked forward to visiting/joking with them. The bartenders at the hotel were fun as well, keeping a well-structured serving order to ensure first come first serve. They were all efficient and made a good variety of well spirit drinks (no top shelf available). Cold Presidente beer on tap. At the Sunset bar, our favorite, Denise and later in our stay Gerald joined her. We really enjoyed her/their company as we had lots of laughs. They were always smiling and we had many good conversations and music to listen to. We would return to this resort (the food alone would bring us back), but the staff, the beautiful views and the variety of things to do were wonderful and we would recommend it to those who can get around on their own (lots of rocky uneven walkways and stairs) not sure what the hotel would be like in high season but on weekends the place would fill up and it would be a little more hectic. Also, there were so many repeat guests as they know what they found here. All in all, we had a great time and would love to come back. Cheers,

Select Sosua Adults Only, Trademark by Wyndham All Inclusive: PREMIUM PRICE WITHOUT A PREMIUM EXPERIENCE

Select at Casa Marina – A Premium Price Without a Premium Experience We recently returned from a week's vacation at Select at Casa Marina in Sosúa, Dominican Republic. While we had a fabulous vacation and enjoyed exploring the surrounding area, the resort itself fell short of our expectations. The Select upgrade offered very little additional value. We paid extra for the adults-only premium experience, but honestly noticed very little difference. Premium liquor was advertised, yet the alcohol  [... read more]offered was standard Dominican brands. The food was mediocre at best, certainly nothing that stood out as a premium dining experience. Accessibility was a major disappointment. My husband has mobility limitations following spinal surgeries, and our room was on the third floor. There were stairs everywhere, including to obtain pool towels and make restaurant reservations. We managed by finding alternative routes where possible, but this was far from convenient. Even more disappointing, the adults-only pools, including the infinity pool, were accessible only by ladders. My husband was therefore unable to use these amenities throughout our stay. Housekeeping and safety were additional concerns. Daily room cleaning was poorly done. Surfaces were not wiped down, and the floors were left soaking wet. With very smooth floor tiles, this created an extremely slippery and potentially dangerous situation. The same concern applied to wet floors in other areas of the resort during morning cleaning. On a positive note, it was wonderful to reconnect with several staff members who previously worked at Grand Paradise Playa Dorada, a resort we had visited for many years. Seeing familiar faces was genuinely enjoyable. We were also celebrating our 37th wedding anniversary, which we mentioned at check-in. Unfortunately, there was absolutely no acknowledgment. We weren't expecting anything extravagant, but even a simple congratulations would have been appreciated. Despite these disappointments, we made the best of our week. We enjoyed visiting Sosúa, taking a guagua to Cabarete, and celebrating our anniversary with a beautiful lunch at Aura Beach Club. Overall, we had a fabulous vacation, but that was largely because of the experiences we created outside the resort. For guests considering paying extra for the Select experience, I would seriously question whether the upgrade is worth the additional cost. Management needs to address accessibility, housekeeping standards, slippery floors, and the delivery of advertised premium amenities. Would we return? No. There are too many other beautiful places to explore in the Dominican Republic.

Marien Puerto Plata Hotel: Marien

Nice place, however not for us due to the beach. Meaning we were not allowed to walk far on the beach and water is not clear. Food and service was great very clean and the pool is amazing. Other downside was the noise at night when the locals are at the resort

Marien Puerto Plata Hotel: Nice resort

The hotel was nice, but the service was very poor. They charge extra for room safes. They charge me extra because I lost a room key card. The service staff were pretty good, but the Front Desk, especially in the evening young girls extremely rude The beach area was pretty dirty absolutely no service on the beach The restaurant service was so slow had to literally call the staff or copy or anything Most of the guests were local, hardly a handful of Canadians until the last two days of checkou [... read more]t and a few Canadian Check In

Blue Bay Villas Doradas: Very nice resort

I enjoyed my vacation at Blue Bay. This is my first time at this resort on recommendation from a friend. The rooms were nice and the maids kept the rooms very clean and the fridge was always well stocked, clean sheets, and fresh towels daily. They also have two towels for poolside use in the room. The resort itself is a bit smaller, which is nice and is adults only. They have the two larger pools. One with a swim up bar. I spent more time at the smaller quiet pool, which was a very nice, at the [... read more] small pool they had self serve water and juice each day. The buffet was very good, lots of choice in food and desserts. They always seem to be slightly short of staff in the buffet restaurant. There is also a small two floor mall about a six minute walk. I believe I would go back there again.

Playabachata Hotel: Playabachata Resort

Beautiful and family friendly resort. Plenty of food choices and very welcoming staff. I would recommend to whoever wants an affordable and nice place in Dominican. There are many things to do in Puerta Plata like Ziplining. Water support and tons of other stuff.

Senator Puerto Plata Hotel: Ok resort

The food was good in all the restaurants. The grounds were well maintained. Most of the staff were helpful and pleasant. The room we had was ocean view but not really it was harbour view where the cruise ships doc. There was no air in rooms on second floor they said they tried fixing it 3 times after 3 days of heat they moved us to other room that was a bit cooler. The tub in bathroom was all rusted and drain did not let water go down so had a shower standing in a bunch of water

Marien Puerto Plata Hotel: Very Good Value Experience

We stayed at this hotel in late September and thoroughly enjoyed ourselves even though this period is classed as 'hurricane season' the weather was excellent. Only about 20 minutes from the airport so no long bus journeys. Once there the place is easily accessible and relatively a small resort which meant it was easy to find everything you needed. Yes the place is a bit older than some hotels but the staff were really friendly and helpful which made up for things. Food selection was good and ple [... read more]ntiful. No line waiting 15 minutes to get a fresh omelette for breakfast! We stayed in a beachfront room and it was nice seeing and hearing the water 35 yards away through the trees on the beach. There were plenty of sunbeds out on the beach and the pool with no need to get up early to secure them. Again that may be down to the time of year though. Security was always there and available and as far as noisy guests goes it appeared to be shut down if it occurred very quickly. Internet connection was good for us in our room. Entertainment wise it was as expected, dancers, singers, karaoke... nothing spectacular but sufficient. Only downside that we could find was the charge of around $30 for the week for a safe lock and key. We are use to having that included in the overall cost. Otherwise would we go back there...for sure at the same time of year!

Casa Marina Sosua Trademark by Wyndham All Inclusive: Готель та сервіс чудовий

Готель дійсно вартує своїх грошей, надзвичайно красива територія, привітливий багатомовний персонал. Їжа із пристойним вибором, велика кількість ресторанів й барів. Два пляжі із великим вибором активностей. Надзвичайно чисте море!

Senator Puerto Plata Hotel: Love this resort!!

I'm very happy with almost everything in this resort. Food, service, Beach, entertainment, friendly staff. Good to see giant cruise ship come and go. Bad point was............... There was no beer inside the room fridge, and room smells mold. Otherwise everything great. I want to go back there again.

Viva Heavens by Wyndham: Impressed for First Stay

My friend and I booked this resort for our second trip to the Dominican Republic, hoping to explore a new area after a great previous experience. We knew the pool was under renovation, but as neither of us are "pool people," it wasn't an issue. The resort's smaller layout was charming, and we loved the 10-minute walk to the beach, spotting turtles, birds, and fish along the way. The beach itself was lovely, with plenty of lounge chairs, and we especially enjoyed the wood-fired pizzas and diverse [... read more] drink options at the snack bar. The animation team kept us entertained with a variety of daytime activities on the beach, from darts and Zumba to mixology classes. The food truly exceeded our expectations; we tried all the à la carte restaurants, with "The Blend" being our favorite. The buffet had a wide selection, including a fresh pasta station and an egg station. We found a creative workaround for the lack of a toaster by using the panini press for delicious grilled cheese sandwiches. Our room met our expectations, and we appreciated the eco-friendly touch of a large refillable glass water bottle instead of plastic. This commitment to sustainability was evident throughout the resort, with reusable cups, paper cups, no straws, wooden stir sticks, and large pump bottles for toiletries. The nightly entertainment was a pleasant surprise, featuring engaging dance shows, karaoke, and even a talented magician. Overall, I was very impressed and plan to return to this resort in the future!