H10 London Waterloo: H10 London Waterloo - perfect location to see and get around London

Very nice Hotel in excellent location, very good transportation hub. Spectacular roof lounge with 360 degree view. Buffet breakfast well worth it, good selection and attentive staff. Room very clean, good size, and modern. Main lobby area, very welcoming, and staff very helpful. Easy drop off and pick up location Nice restaurants, Saturday closed street market, and best of all, very close to Waterloo Train Station that has variety of stores including a pharmacy, take away food store (Mar [... read more]ks and Spencer foods), and ticket office to help get you around either via train, tube, or bus.

Citadines Trafalgar Square: Great Choice

Our time staying at Citadines while visiting London was excellent. The location was great for everything we had planned for our visit. Access to transportation was quick making the airport journey easy. Citadines' staff were welcoming, ready to assist with any of our queries, and friendly. Our room was comfortable and clean, amenities were excellent, and it was great to relax in after a day out and about.

Royal National: Great location but terrible beds.

This hotel was undergoing renovations when we stayed there so from 8am to 5pm weekdays there was constant construction noise. Weekends were very quiet so when the renovations are complete it will be a very quiet hotel. Upon check-in, I realized that the beds were like a rock so went to the front desk to upgrade the room to one with better beds. I paid for that and then found out that the beds were the same. I ended up going to a department store and buying a foam topper to put on top of the be [... read more]ds to make them bearable, but that only worked partially. If you like rock hard mattresses, this is the hotel for you. Unfortunately I have an injury from my service in the military and have to have softer beds. This is not available at this hotel at any price. The phone wasn't working upon check in but was fixed in a timely manner though. As for the hotel, it was nice. It has no AC like most hotels in London, but since it was fall, opening the window worked for sleeping. The staff were great and had good relations with them. The breakfast buffet was very good. My wife is a Celiac (not by choice) and there were plenty of options for her to have every morning. The hot food was excellent and unlimited. Great way to start your day. The lobby is almost always busy because it is a big hotel but there is no where to sit for any elderly or disabled people. If you need to sit down during check in or while waiting for a shuttle when you leave, you are out of luck. There are many things to see nearby and several great places to eat on the street level of the hotel, so plenty of selection there. The Russel Square line underground station is only 150 meters away and is the best way to get around London. If you have no problem sleeping in a rock hard bed, then I would recommend this hotel provided you wait until the renovations are complete.

Montana Hotel Kensington: Great staff

The staff at this hotel was amazing, especially Eliana. She was awesome. The location of the hotel and the food in the restaurant were great. The only thing I was not happy with was that my room was in the basement. I was travelling solo and I guess the smaller rooms are situated there. I didn't raise the issue with the hotel, so I don't know if I would have been able to change the room. Otherwise I have no complaints.

Tavistock Hotel: Not as advertised

Just spent 2 weeks at the Tavistock. Good points include: breakfast has a good variety of choices including eggs, bacon, ham, sausages, cereals, hot oatmeal, croissants, beans, & potatoes. Excellent location with easy access to buses & underground. Staff is great, pleasant & accommodating. Lots of hot water. Not so good: on their website it states they have: a swimming pool, sauna, bowling, exercise gym, jacuzzi. All of these are available nearby but not on site of the hotel. Very misleading & [... read more] false advertising. They also state that there are safes in the rooms which is not true. You can use a safe at the lobby desk for an extra charge. Beds & pillows are very hard. No air conditioning & if you have a room on the street side it can be noisy at night with your window open.

Thistle The Grosvenor: Mrs

Great location. Easy to get to from Gatwick. Tours meet and end very close by. Nice lobby. Concierge was not very helpful. Rooms were adequate, fast service if there was a problem. Very tiny bathrooms. No drawer space to unpack. Very poor lighting and not enough electrical outlets.

Central Park Hotel: Perfect... but bring ear plugs

This hotel is perfectly situated near the underground and bus routes. A stones throw to Hyde Park, it offers a quiet area despite being in the city. The hotel was clean, but you can tell minor renovations are taking place (replacing door jams and baseboards). Staff is friendly and the option to check your luggage before you check in was great! The shower was fantastic, bed was comfy, heating and fan worked well. Only downside was someone in the room next to mine was snoring and it was audibl [... read more]e through the walls. *did not eat at hotel but restaurants around are fabulous

H10 London Waterloo: Awesome Hotel!

The hotel was amazing; great location. We either walked to Westminster Bridge or took a taxi over the Thames. Not as bustling as Trafalgar Square so nice to come back to after a day or touring. The room was clean and spacious. We had a comfy bed and coffee maker. The staff were pleasent and helpful. The breakfast was amazing and included with our package. I would reccomend this hotel to anyone visiting London.

Ibis London Earls: Good location

The hotel was conveniently located 20 minutes from Heathrow by taxi. It is a 2 minute walk to the tube station and a 15 minutes ride to Westminster. The room was a little on the small side but was fine as you are only there to sleep. Air conditioner did not work well, it never got cool. Thankfully the windows open to get fresh cool air. Breakfast was good- lots of variety. Take the tube to Wimbledon- the town it is lovel.

H10 London Waterloo: Beautiful resort

It was a excellent place near and very clean.close to buses ,and walking to the Westminster bridge ,and station,and restaurants,,beautiful view from the room .i recommend to my friends ,and the people at the front desk wore very friendly and helpful,,

Strand Palace: Great location

Hotel was located close to Covent garden and walking distance to Trafalgar Square and other attractions. Door man was friendly. Room was clean. No a/c. Quiet King size bed was great. Hotel lobby needs an update.

H10 London Waterloo: H10 Waterloo London

This hotel was a pleasant stay for our 6 day trip. Our room was quite small but it was a modern looking room with big windows, a safe, nice washroom. We had our breakfast included with our package and was very impressed with the selection and the quality of food. Internet worked well which was nice to watch movies on my phone. The front desk was always helpful and arranged the taxis for us for a couple very early morning tours we did. Easy check out and great location to get to the  [... read more]Waterloo station. Lots of restaurants in the area as well. The only negative things I could say is the hotel is quite small in general, not a lot to do if you just want to hang out, TV stations had nothing to watch so internet was the only real option for entertainment. Also they fill the room fridge with drinks and snacks which we asked that they be removed so we could fill with our own food/drink purchases. They did not come and we just didn't request a second time.

Ibis London Earls: Great Location

Good value and location,very nice buffet breakfast,no problems. Some people might find the rooms are a bit small,was fine for us though. Had dinner in Pub one night, was very nice too. Our second stay in two years ,will probably stay again if we come to London again.

Ibis London Earls: IBIS London Earls

Check-in was quick, efficient. Belated wishes for spouse's recent birthday was nice added touch! Room was clean, adequate for our stay. Toiletries are not provided - hand soap, shampoo, lotion, facecloths! Perhaps clients could be advised so they can come prepared. Staff was very friendly and accommodating; allowed us to keep room until 1:30 day of departure (check out is noon) due to evening flight at no charge. Breakfast Buffet offers wonderful variety- eggs, sausages, ham, bacon, croissants [... read more], toast, fresh fruit, cereals hot and cold, muffins, bagels, toast .....incredible choice. Mattress was VERY comfortable on king bed! We had top floor which was quiet. Found champagne and Dairy Box chocolates in room, along with birthday card signed by ALL hotel staff individually! Lots of HOT water and DEEP, LONG TUB. While a bit dated, we really enjoyed our stay and we will stay there again! Location is steps (3 minutes) away from Earlscourt underground rail station.....perfect!

Thistle Marble Arch: Best ever !

excellent customer service by Nido at front desk. very clean room, super location, definitely will visit back just to stay in this hotel nido was very polite, and welcome, room is clean, staff help with all quistions. so much help. and my daughter who was with me as well excite to stay in this hotel

Royal National: Great Location, but a bit tired

Hotel was in a great location, but rooms very tired in need of updating. Breakfast included was terrible. Staff at front desk were great, had some difficulty with concerige helping out, but did have a couple gentlemen who were very helpful. Hotel also had a lot of students. We did enjoy our stay.

Royal National: Terrible hotel needs upgrading !

This is a very basic hotel that caters to bus tours mostly young people. Rooms very poor and run down without without air conditioning. Hardly any amenities, not even a hair dryer. The bathroom/shower areas were the best part of a low star hotel, beds uncomfortable and linens/ decorations need to be replaced. Not even pictures on the walls. We could hear everything from neighbouring rooms, very noisey. Restaurant continental breakfast terrible and very busy. Huge hotel with tons of young people  [... read more]everywhere. Noisey street on each side of hotel. Staff tried to be helpful but very busy and noisey lobby that could not even hear them. 1 star hotel, needs some work done!! To upgrade everything. Restaurants nearby by good but not open early enough. Weather was 80-90 degrees and no air conditioning or fans, terrible! Only good thing was hotel is close to tube and good area to get around from and meet tours from

Montana Hotel Kensington: Great location for the price

A block away from the "tube" (subway) exit on the street so you can't go wrong. Tons of restaurants near by, museums too. Seriously fabulous location. The hotel itself was undergoing some renovations at the time we visited but the noise didn't interfere with sleep or anything and it was very clean and tidy. The staff were great too and the free breakfast was a perk. If we ever return to England we will be looking to stay here again.

Ibis London Earls: Nice stay

Stayed in October 2016,affordable,not very close to any tourist sights but close to the underground and overground.easy connection to Gatwick by train.room a bit on the small side. staff friendly,place was clean and quiet.breakfast buffet was very nice.would stay again.

Bedford Hotel: Perfect location and cozy Hotel

The hot breakfast was a very nice start to our day. The soaker tub was a welcome ending to our busy London days. Having the peaceful back garden was perfect for a day or evening spot to relax. We would recommend the Bedford as great spot for those wanting to see the sights of London. Having the British Museum just a few blocks over was a bonus!