Iberostar Waves Cozumel: Beach made the Hotel

Beautiful beach clear water no seaweed which made us very happy, Beautiful grounds, eco friendly which was good and bad for me, we couldn't enjoy the lobby due to no air conditioner and no fan, so we were basically drenched in sweat, the food was very good and the employees was very helpful, I wouldn't go back to this resort ,but would choose a more upgraded resort next time...cozumel is beautiful.

Secrets Aura Cozumel: Very good resort just a little tired

Resort was good. The staff were amazing and always attentive. The food was good, not great. Wine and drinks very good. I think more food selection would've helped especially at the buffet. Rooms need help. You can see all the repairs done over the years. It was clean and bright so no issues with that. We had a swim out that connected to the main pool via a lazy river. Nice but again needs help. The tiling was uneven and you could see all the repairs that just didn't make the grade. Our  [... read more]favourite restaurant was Oceana. The view was amazing and the staff there were great. We got the sales job to go to a 1.5 hour review of their Unlimited vacation club on check-in (We heard it's really 3 hours with high pressure sales tactics). We declined and were not asked again. Beach is nice but very rocky when you go into the water. We didn't have a problem with that as we brought water shoes. Lots of fish to see right there once you get out 20 feet. Very little seaweed which was a plus when we booked. Cozumel gets a little while the mainland has piles of it at this time of year. We did hear they're shutting down this resort Jan 1 2027 to do a complete makeover. There is a section of new construction going on between Secrets and Dreams that will likely be used in the meantime.

Grand Park Royal Cozumel: Excellent snorkeling, not good for accessibility

The resort is dated but very clean. The staff are excellent. If you have accessibility needs, this resort is difficult to navigate. There are stairs everywhere with no railings, accessible toilets are very low and accessibility bars are ill placed, and the cobblestone walkways make navigating with mobility devices challenging.

Occidental Cozumel: Good value for the price

Overall the hotel was acceptable. Food was good, however they could use some sort of grill at the main pool by the beach (e.g. tacos, fajitas etc.) They could also use more activities during the day.

Occidental Cozumel: Beautiful resort set in jungle like setting

Enjoyed entire resort, especially the trees, beach, people and cleanliness of rooms and all public areas on resort. Enjoyed all the wildlife there. Lovely relaxing week. Met friendly travelers. Loved restaurant at the beach. Will return soon.

Iberostar Waves Cozumel: Top Notch!

We spent a week here (June ‘26) and it was absolutely fabulous. The staff were lovely, friendly and engaging. The activity crew were amazing, especially Joselyn, who was so outgoing and really took pride in her work. The food was excellent! There were delicious selections at the buffet (we only ate breakfast and a few dinners here) but enjoyed it very much! The Asian and Mexican à la cart restaurants were extraordinary. No pre-booking required and no long waits. The rooms are spread out in colou [... read more]rful bungalow type units. Our room had high ceilings and was well air conditioned. There are fresh water refill stations spread across the resort with glass jugs in the room to fill. The bar fridge was well stocked daily with beer and soft drinks. The beautiful trees and landscaping, with birds singing all day was my favourite part, along with the beautiful flamingos and peacocks roaming the paths. The only small downside was the coral entry to the beach. Water shoes were a must but the beach had plenty of lounge chairs and there was lots of room with nice white sand. There is a long pier with entry to the water which was great. . I would highly recommend this resort. Many patrons staying at the hotel had been multiple times and I can understand why! We would highly recommend the Iberostar Waves Resort!

Dreams Cozumel Cape Resort and Spa: Dreaming of Dreams Cozumel

We loved Dreams Cozumel. For a snorkeling vacation, you can't beat being close to the beach with easy water access to an array of tropical fish, some of which I hadn't seen before. But I do caution people to take water shoes! The resort itself is smaller, which we liked and the intimacy of the resort in terms of size; quality of service was excellent. Highly recommend upgrading for the beachfront view. The sunsets were beautiful. Thank you Colleen Scott for going above and beyond!

Occidental Cozumel: Authentic Mexican Resort

The resort actually made you feel like you were in Mexico with all the beautiful wood ceilings and the tile floors you knew you were truly in Mexico. It was very lush in the way that it had so much greenery. The trees and shrubs made you feel like you were in a tropical place (naturally). The grounds were meticulously kept, always on top of any falling leaves or debris. To our surprise, our room was huge! It was the size of our whole living room at home and the bathroom was just as surprisingl [... read more]y large. Clean and our A/C worked very well unlike some that we spoke with who did not have that luxury. The pool areas - The adult pool was great. Very relaxing and our bar tender Santos was awesome! As soon as you would start heading towards him, he would put up his hand and say, "I will bring to you". Never had to get out of the pool except to go to the bathroom. The main pool by the beach was much more active including water volley ball. Great for kids and adults. We did not use this pool as we mainly wanted to relax. The beach had a lot of lounge chairs, plenty of shade, beach volley ball and just relax and enjoy. Food - Most of the time we ate the buffet - breakfast & supper. Lunch was at the Beach restaurant. Both restaurants had a good variety of food. It's not like and expensive resort would have but it filled our bellies and kept us happy. We had supper at the beach restaurant the one night and it was very good especially the potato and leek soup. It was the best I had ever had! The only reason we didn't eat at any of the other a la carte's is that we'd forget to go to the lobby to sign-up lol The only thing that I wasn't impressed with was, prior to coming to the resort, I had told them we were coming there for our 40th anniversary. I know at other resorts, they always do a little something extra. We didn't get anything. It wasn't a real big deal but it would have been a nice gesture, even just a bottle of wine in our room. All in all, we had a great time and that's all that really counts!

Allegro Cozumel: Amazing resort

Hotel grounds were amazing.. Beach was clean with lots of chairs for everyone.. Pool area was active friendly and fun with not too much noise.. Service was great everywhere.. Rooms were quite comfortable but noisy at the top floor.. Will be back if we can..

Dreams Cozumel Cape Resort and Spa: Wonderful Resort

Dreams Cozumel is a wonderful Resort. They have great amenities. The room we were in had an amazing waterfront view, a large private balcony, king size bed and a huge bathroom. We had preferred status, so we had access to extra perks, which included a spa treatment that we both enjoyed. Also access to the preferred lounge was a treat. The staff were friendly and very helpful!

Dreams Cozumel Cape Resort and Spa: Great stay.

Booked this as a real last-minute vacation, 3 days before departure. Really needed to exchange the clouds and cold for some sun and heat. Husband and I thought the deal for a week at the Dreams Cozumel was excellent, so went for it. We lucked out with an amazing top floor corner room after having chosen the preferred club oceanfront option. Even though we were on the side of the construction (Sunscape, between Dreams and Secrets, is being renovated/built) we were unbothered by the occasional noi [... read more]se. In fact, we heard almost no noise apart from the waves and the birds when in our room and on our balcony. Even when the pool was in full swing with water aerobics or somesuch, our room was a true sanctuary. Entering the beach is a process and water shoes are a must. I did not snorkel but saw many other guests doing so just in front of the property. The amount of sargassum seemed "normal". There were plenty of places to sit on the beach. Since Sunscape was closed, the entire area in front of it was free. The recliners were not the cushy kind like the ones in front of Dreams, but there were plenty of palapas available and a good access point for entering the water. The buffet at Dreams was excellent. Personally, i thought it was better than the buffet at Secrets, at least for breakfast, so stayed at Dreams for meals. Italian at Dreams was very good but only got there once. It was supposed to be open on our last night but wasn't. Mediterranean was also good. In general we kept to the buffet since vegetarian options are limited in the restaurants and the guac was fab at the buffet. I also have to mention that having the buffet right on the water and partially open to the sky is awesome. Usually, buffet rooms are cavernous and tucked away inside a resort so you lose the tropical vibe of the whole vacation. The Dreams buffet is really a beautiful patio and lovely place to enjoy your meals. We don't hang at the pools much but found the small one right outside of the Secrets lobby to be very pleasant. Few people there and good for a quick refresh. I will caveat my review with the fact that the resort(s) was/were not at capacity and Sunscape was not open so, would service, noise levels, wait times and space be different if they were. That said, we truly enjoyed our stay at Dreams Cozumel.

The Westin Cozumel: An Excellent Stay at The Westin Cozumel

We had an excellent week stay at the Westin Cozumel. Drinks are varied and not watered down with excellent service an attentive staff. Tip: bring a reusable straw. The food was great though could present limited options. Breakfast buffet style overlooking turquoise water. Lunch had two options while supper would alternate everynight between the two main restaurants. Room service is also available. FYI - If you are not a seafood lover, it eliminates half the menus. This is a hotel  [... read more]stay as opposed to resort style though we were surprised to see live music over the weekend in the lobby. The snorkelling is awesome right from the beach. Some folks indicated that the beach snorkelling was better than the excursions. Neibouring resort beaches were unswimmable. After a full day of beach or pool, you can relax at the adults-only rooftop pool and terrace to cool off in the shade or get those last rays of sunshine before dinner. For those that haven't experienced the "Westin Heavenly Bed", you'll sleep like a baby. This provided a much needed relaxing holiday. Jodi and Frank

Allegro Cozumel: Great Family Resort

We traveled with a group of nine adults in their 60's and enjoyed our stay. Check in could have been a bit quicker, but it went smoothly. The electronic bracelets are a huge plus as you don't have to remember to carry your room key everywhere. The bracelet opens your door! ROOM We were in a regular room. The rooms are on the smaller side but comfortable. Everything worked well. Very nice towels and bedding. Our bath towels were changed daily when our room was cleaned. Lots of hot water. Our fri [... read more]dge was restocked during the week and coffee supplies were also replaced as needed. We had requested a top floor but were placed on the ground floor which was fine. We had a big iguana visit daily to sun himself on our patio. The room was mostly quiet at night although we did hear the drumming show one evening. We were in block 45. FOOD We found that the food was more than adequate with a good variety and theme days in both buffets. We ate lunch in the beach buffet every day. We also liked that you were greeted at the buffet entry and shown to a seat that was all set and ready. We have been to many resorts where you arrive to eat and cannot find a table or a cutlery. The serving staff were very attentive with bringing anything you requested and checked on our table many times. We did not like the a la carte reservation system at all. The line ups were crazy and just a waste of vacation time. You can only make 2 reservations for the week. The Fuji, Japanese restaurant was excellent. The chefs put on a great show and the food was fantastic. The Italian was okay, but nothing outstanding. BEACH The beach is very big with lots of trees. We found the entry to the ocean was bit rough and sand was quite course with bits of coral and rocks. Once in the ocean, the sand was smoother and the water was crystal clear. We saw lots of fish every day. The area is very popular for scuba and snorkeling and there were many excursions available. The big dock to the left of the resort was very active with boats coming and going. There are lots of chairs available on the beach but no umbrellas so spots under the shade of the palm trees were very popular. ACTIVITIES and ENTERTAINMENT There were lots of activities on the beach and at the pools everyday if you wanted to get involved. We only saw a couple of beach vendors during our stay. POOLS There are 3 main pools at the resort plus 2 smaller pools and they are always full of kids. There is a kids pool for kids 12 and under with a huge slide and fun water showers, but it was not busy at all. It seemed like the kids were always in the other pools and often spent their days in the pool with the swim up bar, taking over all the seats in the pool. They also took over the hot tub. This was a bit annoying and it would have been nice to have a designated adult only pool. The chairs and umbrellas around the pools were reserved early in the day, so if you arrived later, you were out of luck. BARS There was a nice beach bar but it would get very busy at times with a line up. We found going to the bar near the kids activity pool was a better option as it was very quiet. We did have beach service on a couple of days. There was also a sports bar near the main buffet which was a nice spot to sit before and after dinner. SMOKING There are a couple of smoking areas on the resort and we were pleased to find that the smokers were using those areas. We did not see anyone smoking on the beach or around the pools. I think people were allowed to smoke on their patios. SUMMARY Although this is a very nice resort, we likely would not return as it was more suited to families with kids. If there was an adult section, we would likely return.

Dreams Cozumel Cape Resort and Spa: Birthday getaway at an amazing resort!

My time in Cozumel was nothing short of beautiful. From the moment I arrived, everything felt warm, welcoming, and effortlessly relaxing. The dining experience stood out right away—every meal felt thoughtfully prepared, with fresh flavors and a variety that made it exciting to try something new each day. Whether it was a casual bite or a more refined dinner, the quality never slipped. The grounds were absolutely stunning—clean, well-kept, and full of vibrant energy. Walking through the pro [... read more]perty felt like being wrapped in a tropical escape, with every corner inviting you to slow down and enjoy the moment. Customer service truly elevated the entire experience. The staff were attentive, kind, and genuinely eager to make sure every detail was just right. It never felt forced—just natural, heartfelt hospitality. As for the room, it was exactly what I needed—comfortable, clean, and peaceful. It became a quiet retreat after long days in the sun, with everything in place to relax and recharge. Overall, the hotel delivered an experience that felt easy, refreshing, and memorable. It’s the kind of place that stays with you long after you leave.

Secrets Aura Cozumel: Great location

The hotel is showing signs of being tired and in need of a refresh. The location is amazing, beautiful beach and great pools. The food is great in the restaurants. The buffet was great for breakfast but not a great variety at supper. As soon as we checked in and throughout our stay they tried to sell us the Hyatt vacation club. It got annoying!

Grand Park Royal Cozumel: Good resort for the money

The resort was very clean but in need of upgrading in some areas. The staff are what make this resort - there was not one staff we encountered who did not acknowledge us with a smile and hello. The food is average or less. The ala cartes are the saving grace, especially the Italian. Food at the buffet was repetitious and frequently lukewarm or cold. You have to ask for salt and pepper, and things like butter are not always readily available. Its nice not having to make reservations at the  [... read more]ala cartes or have a specified number of times you can eat at each one. If you are looking for a beach, this is not the resort for you. There is a small area for "beach" and the water is really only an inlet. The pools are beautiful and clean and 2 of them overlook the ocean and the cruise ships.

El Cozumeleno Beach: Getting what you paid for

Great staff and snorkeling , don’t listen to the negatives if your frame of mind is right you will have a great vacation , learn to use the menu in the buffet if you don’t see what you want - the best omelettes in over 20 years of going south

Secrets Aura Cozumel: Overall a 3

The property is suffering from prolonged neglect and overall apathy when it comes to issues. We had changed from a pool view to an ocean view room to avoid crowds/noise at the main pool. Our room had a glimpse of the ocean, was directly in front of a noisy, active pool and right beside the speaker. Loud, thumping, bass from morning till just before dinner. We were forced to escape our swim out room and find a quiet place at a different pool to enjoy our days. Not worth the extra money we pa [... read more]id for the benefit of our own pool entry. Overall, the staff were friendly and accommodating. We were disappointed and confused on our 2nd night when we chose Bordeaux to celebrate my birthday. The waiter was not just frosty, but downright hostile from the start, well before we had even uttered a word. We were at a loss as we were friendly and happy (on vacation) so unsure why he appeared so angry. It was an uncomfortable and tension filled meal. Overall the meals were just ok, as though the staff were doing the best they could with subpar ingredients. Our room had an alarming and overwhelming amount of mold present and the musty smell was overpowering. Air conditioning unit made a constant racket. No blow dryer in the room when we arrived; 1st one a staff member brought did not work at all. Mini fridge was not functioning; finally had a replacement after 2 days; also didn’t work. Had to walk to the bar to grab water, soft drinks, etc. The beachfront is beautiful and many folks took advantage of the snorkelling right off the beach. I would say this property is definitely not the jewel in the Secrets crown, evidenced by the fact that the UVC timeshare folks don’t push hard at all. How can you sell timeshares when this is the level of property you’re promoting? I would say that the brand shouldn’t be advertising a beautiful experience if they are unwilling or unable to deliver. Expectations definitely not met.

Secrets Aura Cozumel: Great time!

Food was delicious and Wendy and Lucy were fantastic at getting everyone motivated for daily activities. Beach is lovely, however rocky in spots when entering the water. Our room was great, as we went with the preferred package.

El Cozumeleno Beach: Nice Snorkeling

The service was good, from waiters to house keeping. The food was ok but repetitive.The beach is small and not enough chairs. Unfortunately they had a big storm two days before we landed and there was a lot of sea weed (out to the end of the long pier). Rotting sea weed is disgusting. The fans in the rooms really need cleaning, they were brown. In general ok resort, everything is close and the people are friendly.