Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(363 Reviews)

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Private  - 

Verified Purchaser

Sunscape Dorado Pacifico: Mediocure

The resort is small, not a lot to do. The food is mediocure at best. Rooms with an ocean view are treated to the very loud and long shows or weddings until midnight. Lots of locals which the hotel caters too. There is no adult pool area. The staff is very nice rooms and public areas are kept very clean, we will not be back to this resort.

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Private  - 

Verified Purchaser

Barcelo Ixtapa: Nice holiday

My husband and I spent a week we had a lovely time, service was fantastic people were hospitable and friendly. Hotel is a little tired but always kept clean, breakfast and lunches were very good, dinners lacked in variety and options. We also had FANTASTIC massages in the spa

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Private  - 

Verified Purchaser

Sunscape Dorado Pacifico: Just Okay

Hotel itself is rundown and in need of maintenance. Rooms were great but maid service was hit & miss. The Italian a la carte restaurant was great, but the variety of food at the buffet was only okay. Staff were great. The disco music was audible from our room, was loud and went until 1:00 or 2:00 in the morning. The pool and swim up bar are nice. The beach is not swimmable in this area.

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Bman  - 

Verified Purchaser

Sunscape Dorado Pacifico: Amazing people!!

Stayed Nov/25...great hotel, very clean, kind helpful staff. Beach is beautiful, with plenty of shade and chairs. Grounds were very neat and tidy, as the grounds crew does nice work. The ala carte restaurants were good, especially daytime at the Bluewater grill and the food truck(super fish tacos)!! Buffet for breakfast and lunch was plentiful, great selection, however not crazy about the supper buffet. I did like the taco/sopa options most nights but pirate night buffet was not good.  [... read more]

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L. C.  - 

Verified Purchaser

Sunscape Dorado Pacifico: Perfect weather every day!

This was a wonderful escape from our Canadian winter weather. Couldn't have asked for better weather. Sunny and 31c everyday. The resort was nice and people were exceptionally friendly. Also, the service was outstanding. Beautiful beach and the sunsets were amazing! Also, we had no issues with vendors or people selling timeshares. Our favorite restaurants were the Italian and the Bluewater grill. However, we were not keen on the buffet or some of the Mexican food. However, this is purel [... read more]

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Private  - 

Verified Purchaser

Barcelo Ixtapa: Good luck finding a chair by the pool

The hotel and their staff were great. The only complaint I have is why post a sign that says no reserving chairs and you absolutely nothing to enforce it I literally had to wake up at 7 o’clock in the morning, just so I can get a chair by the pool ….it was ridiculous On most days, I had left the pool by 1:30 to 3 and people that had reserved. The chairs hadn’t even shown up.

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Private  - 

Verified Purchaser

Posada Real Ixtapa: Great pool and awesome staff

Stayed for 7 days, beds were very hard, food was repetitive/boring. This resort is very noisy there is a bar next door that plays music till 2 in the morning, the balcony doors do little to keep the noise out. Pool deck is very slippery, we saw a few people fall, they could use more nonslip mats. The staff was friendly and the pool on the beach was beautiful!

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Private  - 

Verified Purchaser

Sunscape Dorado Pacifico: Great Resort and wonderful vacation!

Travelled Nov 8-15 Resort is dated but rooms are spacious and clean. Staff are all exceptional and very helpful. Food was excellent and delicious! A very safe and beautiful place to visit and enjoy! Thank you all. Too many names to mention but kudos to the entire staff.

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D and G  - 

Verified Purchaser

Sunscape Dorado Pacifico: Satisfactory Resort

Hotel needs some updating. Water temp control on showers needs work to balance more vs hitting extremes (cold and hot). Cafe was excellent. Staff were excellent and accomodating. Dining needs some work. Not much of a selection on buffet items. Italian open every day, but Mexican / Grill restaurant were not. Grill sandwiches were excellent.

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Allen  - 

Verified Purchaser

Barcelo Ixtapa: Beautiful View

Overall a good experience. The resort is clean and nice. The rooms were good. Beds were firm and very comfortable. We had good water pressure and lots of hot water. The view from the balcony was very beautiful overlooking the beach and ocean. We saw beautiful sunsets. The staff are very pleasant and try to be helpful. The breakfast and lunch buffets were good. The supper buffet was less so. The resort mainly favours mexican cuisine. We found the majority of the food was barely warm. The hig [... read more]

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Private  - 

Verified Purchaser

Krystal Ixtapa: Lovely

Room service was above average. The buffet foods were good. The Stone Soup was amazing! It was really great that there were enough chairs on the beach, although lounges would have been a welcome addition to the hard wooden Adirondack chairs. The A/C unit in our room needed cleaning; we could smell the mould.

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Wade  - 

Verified Purchaser

Las Brisas Ixtapa: The whole holiday was amazing!!

This was undoubtedly thee best all inclusive resort we have ever stayed in. The food was amazing the hotel was amazing the staff was very helpful and courteous The Ixtapa and Zihuatanejo area was beautiful. Eden our travel agent went over and above to help us make this one of the best holidays we have ever had!!

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Lynn  - 

Verified Purchaser

Las Brisas Ixtapa: Great resort

This is a really nice resort with lots of amenities. Some notes. There is no swim up bar. There is a beach bar and pool bar with waiters. They are great. No music or entertainment. This is a pro and a con I think. We took our own speaker and played our own music quietly, it worked well. The food is very good. The Brisas II restaurant outside is amazing!! Food is fantastic (have the tomato soup!). The Italian restaurant is also good. Did not care for the Mexican. The buffet is pr [... read more]

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Private  - 

Verified Purchaser

Sunscape Dorado Pacifico: Relaxing Stay at Sunscape Dorado in Ixtapa

We just arrived back from a week stay at Sunscape Dorado. We upgraded to Sunclub, which I recommend, and had a king bed ocean view room. Our room was clean, spacious and had an amazing view. Staff are fantastic at this resort - very friendly and hard working. Food was good, we were always able to find something suitable for us and our tween child. Loved the restaurant near the swim up bar and the Sun Club restaurant for lunch. We didn’t try the Italian restaurant, as it was adults only, but wish [... read more]

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Private  - 

Verified Purchaser

Barcelo Ixtapa: Affordable but dated

This was our fourth trip to Mexico, first visit to Ixtapa and Zihuatenejo, but out 2nd time at a Barcelo property. Property - 3/5 The resort is quite dated. Bathrooms and balconies are tiny, paint needs updating (not a big job) and all the upholstery in the restaurants needs replacing. Pools are nice, not very cold, and of course you have to play the towel game or you'll never find a spot around the pool. Staff - 4/5 The majority of the staff were pleasant, attentive and helpful but som [... read more]

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BrianP  - 

Verified Purchaser

Barcelo Ixtapa: First Time at Resort: Okay at Best

Having read multiple reviews prior to writing this one, there appears to be a common theme. The Manager of this Hotel responses have definitely not fixed any of the problems the customers have stated in previous reviews. Check-in: Although quick, more information needs to be shared as to what types of services and activities are available throughout your stay. This was not communicated. Staff: I found that the service provided by the staff was generally well done and they were very frien [... read more]

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Private  - 

Verified Purchaser

Sunscape Dorado Pacifico: Great location

The hotel is older but efficient. Rooms were clean and comfortable. The food and service were ok, I was always able to find something I liked at the buffet. Entertainment crew worked very hard to make everyones vacation enjoyable however seen as I only speak english I felt like an outsider since they only spoke in spanish and rarely took the opportunity to engage the outside visitors. I would have enjoyed participating more if I could have understood them. Lots to do in the area which i [... read more]

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QueenBee  - 

Verified Purchaser

Sunscape Dorado Pacifico: Awesome Resort!

The Sunscape Dorado Pacifico was amazing! Everyone from the desk staff and Bellmen, to the bartenders, servers and entertainment team were amazing! The sun club privileges were wonderful! Premium beverages were available, and the private air conditioned lounge was fantastic.Having also a private Sun Club area on the beach was definitely a bonus. The hotel was extremely clean, the garden areas are very lush and well groomed landscaping is seen throughout the resort. The food was quite d [... read more]

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Helen  - 

Verified Purchaser

Azul Ixtapa Grand Resort: Great spot!

This was a lovely hotel. Great large rooms with balconies that all face the ocean. The pools are all lovely with 3 options of a pool with lots of action and music. Another pool with music but no games and exercises and the 3rd pool that was quieter. The food was quite good with the restaurants being excellent. However you only get to eat at the restaurants 3 times for every 7/8 days which means 4 nights of buffet food. We were definitely getting tired of the buffet food by the fourth time. Woul [... read more]

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Dana  - 

Verified Purchaser

Barcelo Ixtapa: Barcelo Ixtapa Beautiful Resort and friendly people

We have been to Mexico many times and have always enjoyed the resorts and surrounding community. This was our first time in Ixtapa and also at the Barcelo. It was wonderful. For starters - very close to the airport so a quick jaunt to the hotel. The Air Canada folks are friendly and knowledgeable. The food was amazing, especially the breakfast and lunch menus. We often venture off the resort in the evening to sample "local" cuisine and were not disappointed. The market is close by for thos [... read more]

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