Legendary Porto Hotel Maybe?

I did not feel welcomed. Not on arrival. Not during my stay. At east an Ola! Or, how can I help? I know very little Portuguese so I spoke in English, the reception staff who is not speaking English made it diffocult for ccommunication. When staff do not understand what I say, staff would shrug their shoulders to dismiss the conversation or dismiss me (?) I stayed at Legendary Porto Hotel for 7 days and air conditioning unit was not working for number of days (half the week). The air [... read more] conditioned unit stopped working on Wednesday middle of night, June 14. I reported the issue to receptiom desk after I had breakfast the next day. When I came back late in the day, the unit was not fixed. Porto temperature was hot. The room was warm. So, I went to reception desk about this issue. Mainenance came to the room shortly after, and the air condition turned on and started working again. The air conditioned unit stopped working again Friday night. I reported the problem the next morning. When I returned to the hotel at the end of the day, the unit was not fixed. I went to reception about this issue again. Maintenance came, turned unit on and it started working again. Then, the air conditioning unit stopped working for its third time. I reported. Then reception told me the AC cannot be fixed. The staff offered a change in room but I was leaving in two days. I cannot be bothered to move all my belongings.to a another room. I will think twice to return to Legendary Porto Hotel. Breakfast served was decent. The servers I must say was more welcoming (than reception staffs). Although, language can be a challenge in communicating, the staff surely made an effort with a smile. The staff were diligent. The rooms were cleaned daily, supplies replenished. Housekeeping staffs were diligent in this area. Maria Ferreira. She was management working at reception desk some days, was accommodating. She took the time.to engage with me and the other guests. The location of the hotel is walkable to nearby attractions. I hope these feedback is helpful.