Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(39 Reviews)

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Private  - 

Verified Purchaser

Very nice resort

It truly is a beautiful resort... with wonderful landscaping and blooming flowers everywhere and adjacent to a golf course. I can see why so many events and weddings are held there (I think there were 4 that happened in the 7 days we were there). The staff are also absolutely fantastic. The only thing we didn't care for was the main pool music was quite loud and they seemed to play a lot of old 70's 80's music (and not the good stuff) for some reason... so definitely not the typical music yo [... read more]

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Private  - 

Verified Purchaser

Amazing Resort

The grounds were exceptional and well kept. The rooms were spacious and comfortable. The staff were top notch especially around the pool area. Overall the trip was excellent and I would recommend to anyone.

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Karen M  - 

Verified Purchaser

Wonderful Resort

We had a wonderful vacation at SecretsPuerto Los Cabo’s. The rooms were a little dated but very comfortable. Mini fridge was restocked daily and room service was awesome. The food at this resort was delicious and plentiful. No reservations necessary for A la carts with the exception of the Japanese restaurant if you want to sit at the grill,however if you want to just get a regular table you can order off the menu. We were there the last week of April so hotel was not at full capacity and we nev [... read more]

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Karen M  - 

Verified Purchaser

Wonderful Resort

We had a wonderful vacation at SecretsPuerto Los Cabo’s. The rooms were a little dated but very comfortable. Mini fridge was restocked daily and room service was awesome. The food at this resort was delicious and plentiful. No reservations necessary for A la carts with the exception of the Japanese restaurant if you want to sit at the grill,however if you want to just get a regular table you can order off the menu. We were there the last week of April so hotel was not at full capacity and we nev [... read more]

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Private  - 

Verified Purchaser

Lovely resort

The food, staff, grounds and facility were all fantastic! I personally found the firm mattress to be hard on my back. The tablet outlining activities was also great, however we didn't get ours until 2-3 days into the visit. This tool is helpful, although changes to the location of the yoga not being reflected on the tablet was frustrating.

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Momof7  - 

Verified Purchaser

Despite some awesome staff & scenery I’ll never go again.

The Preferred Room “looked great” the house keeping staff didn’t clean our room one out of the three days we stayed despite us asking them twice. My gold chain went missing at the spa, I was charged for a dinner they couldn’t accommodate, the pool was not heated and the food was sub par for a 5 star resort. I will not go back to this resort even if it’s half the price.

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Private  - 

Verified Purchaser

Nice place

Nice hotel, great staff, good food. Quiet and private. Very well kept property, resort is on the small side. Pool decks get a little crowded during the day. The beach is beautiful but to rough to swim in

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Roadrunner  - 

Verified Purchaser

A 5+

this hotel is def. a 5*.....the rooms, buffets, and grounds were excellent.....the grounds keepers were maticulous.....even though you were advised not to swim in the water due to the undertow, the wave-watching was totally unbelievable...I was fortunate enough to see a few sightings of whales from the grounds and the release of baby turtles...the resort was only 35 minutes from the airport... My only qualm was that due to the high tides, the beach itself was hard to walk on..

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Private  - 

Verified Purchaser

Friendly and Comfortable

Great resort. Really good food and service. The pool area is large and kept well. Lots of lounges. Great drink service around the pool as well. The rooms and bathroom are large and the shower is luxurious, as is the jetted tub. Views of the ocean are not direct in most rooms, but the golf course is a beautiful view as well.

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Private  - 

Verified Purchaser

Grear Resort

The resort was beautiful the only downfall for us was all of the stairs. It seemed like all we did was climb stairs! The food was great and the staff could not do enough for us. We had a couples massage and used the hydratherapy and it was so relaxing!

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Marty64  - 

Verified Purchaser

A bit disappointed!

Don't get me wrong, This is a great place to go. For us, we have been to several secrets and this one did not hit all the marks. They did hit several but the ones left an impression. The grounds are amazing as well as the views, the food for the most part was excellent, except room service that took 2 hours and was too cold to eat. The maid service was terrible and the service at the restaurants was mostly slow and boring. There was a server at the preferred pool (Eloy) was by far the nicest emp [... read more]

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Private  - 

Verified Purchaser

Wonderful resort!

This is a beautiful resort. We like Secrets resorts generally, but this one was particularly good. The service was friendly everywhere, the rooms were clean, and the food was excellent. The beach is nice even though you can’t swim in the ocean. We would definitely return to this resort.

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Private  - 

Verified Purchaser

Nice place

The hotel was nice, clean and had a beautiful view. We decided to pay extra and get the preferred club amenities. Most days we stayed by the preferred pool and enjoyed the view of the ocean, spotted some whales and watched some golfing. It was a good thing we did because the other pool was loud with blaring music and was very busy which is not what we wanted. The service was good overall, but they needed another wait staff at the preferred pool. It took a really long time to get drinks. The [... read more]

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Chris from Canada  - 

Verified Purchaser

Los Cabos Secrets Resort

The Secrets Resort in Los Cabos is a prime example of how a vacation resort should be operated. All the staff and employees were of great service, and they went above the mark to keep their clientele happy with offering service with a smile at every level during our stay there.

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Private  - 

Verified Purchaser

Beautiful Resort!

This was a beautiful resort. The grounds were well kept with beautiful flowers. The meals tasted great although there were waits at some alocarts. The entertainment was also great, just a terrible dj at karaoke night. No one stayed. The staff were very mannerly and accomodating. The rooms were very clean. It was a very large resort and although we prefer smaller ones, this is one we would recommend for people wanting a relaxing but entertaining vacation.

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Private  - 

Verified Purchaser

Lovely site

Loved the site, the staff was very good and I appreciate their effectiveness and most of all the smiles they were wearing while making our stay a time to remember. Couple of minor issues, the fridges in the room are trapped in a unventilated cupboard and it trapps the heat inside making the units ineffective (warm beer). The pool could be a bit warmer

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FR-AB  - 

Verified Purchaser

Fabulous Time- Secrets gave it all!

Clean lines take the advantage of the view- every where the ocean! The staff are attentive and courteous- they offered smiles for free! Will stay with Secrets again! Los Cabos has sunshine at least 99% of our stay. Evenings can bring a slight chill but patio heaters are available.

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Private  - 

Verified Purchaser

Very Pretty Resort

The hotel is just ok we upgraded and didn't really get what we were supposed to get. So don't pay for it as you won't get what you are told you will. (ie) the rooms were not refilled we waited for coffee pods to be filled the coffee cups were not cleaned the fridge wasn't refilled daily. This was to be done daily. The food was ok but not amazing if you didn't order a bottle of wine and pay for it the server didn't really serve you like they were supposed to. We caught a tuna fishing one day and  [... read more]

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Private  - 

Verified Purchaser

Abosolutely Fabulous!

This resort was fabulous from the minute we arrived to the minute we left. It is very well maintained right down to the gardens, pool, walk ways etc. The room was beautiful and kept very clean at all times. The dining was excellent with many choices on where and what to eat. The staff were top notch and accommodating in every aspect. I would return to this resort in a heart beat and strongly recommend it to anyone looking for a relaxing get away. We totally enjoyed ourselves!

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Private  - 

Verified Purchaser

Very nice resort!

Secrets Puerto Los Cabos was a beautiful clean resort! The maids cleaned every day and turned down the beds in the evenings. Room was a surprise as we had a partial ocean view which was not expected as we did not book an ocean view room so that was very nice! You do not have to book the al la carte restaurants but I suggest you go early because we did have a bit of a hard time finding seating room between 6:00pm to 8:00pm by this time most restaurants were completely booked up! All the food was  [... read more]

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